4-Star HotelThis hotel features a seasonal outdoor swimming pool, free private parking, a shared lounge, and a restaurant. Guests can enjoy a hot tub, hammam, indoor pool, sauna, and evening entertainment, complemented by room service.
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Summary of reviews related to the '4 Star' categoryDiamond Resort Black offers a solid four-star experience, particularly given its price point, featuring new and clean facilities with a cozy and beautiful interior design. It meets European four-star standards and provides a disability-accessible environment, which adds to its appeal. Guests have appreciated the four-star quality and service, highlighting the chef's excellence and the hotel's environmentally friendly approach. Noise levels are controlled effectively with separated areas ensuring a relaxing atmosphere.
However, some areas of the hotel, such as the quality of food and cleanliness, have received mixed reviews. The food service, particularly breakfast, has been criticized for lack of organization and variety, which does not meet what guests expect from a four-star establishment. Moreover, the rooms' cleanliness and maintenance have been noted as minimal, attributing to feelings that the overall room quality is more akin to a three-star level. The restaurant staff's service quality has also been questioned.
While Diamond Resort Black does meet many four-star standards, there are specific areas, especially regarding dining and room upkeep, that could benefit from improvement to meet higher four-star expectations.
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