Info
Summary of reviews'Спа-готель ПОЛО-МЕДЛАЙФ' offers a serene and convenient escape with its peaceful location on the riverbank, surrounded by beautiful landscapes and various amenities like cafes, playgrounds and grocery stores. Although slightly removed from the town center, this adds to the retreat-like ambiance, making it a tranquil spot for relaxation with easy access to family-friendly parks and riverside activities, including a cable car for wakeboarding.
The hotel is well-regarded for its breakfast, featuring delicious, nutritious and varied options. Guests frequently praise the tasty and filling breakfasts, particularly the fragrant coffee and traditional syrniki. The breakfast, included in the room price, is often described as excellent and delicious, complemented by the friendly and helpful staff.
Dining experiences are enhanced by a nearby restaurant, providing a diverse and tasty menu. Guests can enjoy meals in a neat and pleasant atmosphere or the convenience of room service. Complimentary lunches add a special touch, though the portions may not suit everyone. The dining choices, including fast and tasty options from Ivushka Cafe, contribute to a satisfying gastronomic experience.
Rooms at the hotel are spacious, modern and immaculately clean. Guests commend their large size, bright decor and comfortable furnishings with amenities like air conditioning and large plasma smart TVs. Bathrooms are remarkably large and luxurious, adding to the stay's comfort. Daily cleaning ensures a spotless environment and personal balconies offer natural light and contemporary ambiance.
Cleanliness is a standout feature with guests consistently describing the hotel and rooms as very clean, tidy and well-maintained. Both interiors and the surrounding territory are kept impeccably with excellent soundproofing further enhancing the stylish and comfortable atmosphere.
The staff is praised for their friendliness, politeness and attentiveness. Positive guest experiences are often attributed to the professional demeanor and helpful nature of the staff with particular kudos to administrators Olga and Karina. Issues are promptly addressed, though occasional lapses in reception speed and money handling were noted. Overall, the staff's warm and welcoming attitude significantly enhances guests' stays.
Guests enjoy a versatile and high-quality spa experience, featuring amenities like the salt room, sauna and a comprehensive array of treatments and procedures. Free access to facilities such as the pool, salt room and gym, along with water park access, is included in the room price. The modern spa boasts excellent staff and a beautiful salt room, although spa area access is limited to two hours per stay. The spa contributes positively to the overall experience, making it a standout hotel feature.
Pool facilities are highly regarded with various pools maintained in great, clean condition. The pool's size and comfortable water temperature are appreciated and free access to the pool and water park is a welcome inclusion. However, pool use is limited to one hour per day. The therapeutic salt room enhances the wellness experience, contributing to the overall positive feedback.
The beds receive consistent praise for their comfort, supported by excellent mattresses and nice bedding, although some guests find the pillows uncomfortable. Despite this, the overall sentiment regarding the beds is highly positive, contributing to a restful stay at the hotel.
Show moreRead review summaries for all categories
Categories
