Hotel Pałac Krotoszyce Basen&Spa
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Pałac Krotoszyce Basen&Spa has been consistently praised for its ideal location, set in a serene and picturesque park, which offers an inviting and peaceful atmosphere for guests looking to relax. The quiet village setting ensures a tranquil stay, while its proximity to the A4 motorway facilitates easy access to nearby attractions like the Land of Extinct Volcanoes and other Lower Silesian sites.
The hotel's breakfast is generally well-received, noted for its delicious and varied offerings that include fresh and homemade options. While some guests felt the selection could be more extensive and occasionally found the service slow, particularly during busy periods, the appealing breakfast setting compensates for these minor drawbacks.
Dinner experiences at the hotel's restaurant are highly praised with standout dishes such as beef tenderloin and pappardelle pasta receiving particular mentions. The quality and presentation of the cuisine, coupled with an enjoyable atmosphere, make dining a highlight. Though there are occasional critiques about the restaurant's operating hours and some isolated incidents of average meal experiences, the overall dining satisfaction remains high.
The rooms are recognized for their spaciousness, cleanliness and comfort, often featuring modern amenities like large TVs and air conditioning. However, some guests noted that single rooms lack air conditioning and there were sporadic complaints about outdated or mismatched furnishings and occasional cleanliness issues.
In terms of cleanliness, the hotel receives high marks for its overall maintenance, especially in common areas such as the swimming pool and gym. While some minor issues with specific areas like carpets and shower cabins were reported, these were generally addressed promptly.
The staff is frequently lauded for their friendliness and professionalism, particularly the reception team. Despite some concerns regarding service speed and occasional communication issues due to language barriers, the staff's helpfulness and courteous demeanor contribute positively to the guest experience.
The Wi-Fi connectivity at the hotel presents a mixed experience with some guests enjoying fast speeds while others encounter weak signals in certain areas. Improvement in this area could enhance the overall consistency of the guest experience.
The spa facilities are a significant draw with a large swimming pool, sauna and jacuzzi being well-regarded by guests for their relaxing ambiance. Although some found the spa areas a bit small and expressed the need for better management of facilities like the jacuzzi, the positive feedback on the overall experience underscores its appeal.
The swimming pool itself is complimented for its cleanliness and spaciousness, providing a quiet and enjoyable place to unwind. Reviews are generally favorable despite occasional comments about the water temperature and limited sunbeds.
Parking at the hotel is highly satisfactory with ample, well-maintained and secure parking options available. Guests appreciate the well-lit and comfortable parking area, adding to their sense of security and convenience.
The beds are generally praised for their comfort and spaciousness, contributing to a restful night's sleep. While there were some mentions of issues with bed arrangements and occasional discomfort, the overall feedback emphasizes a satisfactory and comfortable sleeping experience.
Accessibility at the hotel is well-regarded with easy access to various facilities making it a welcoming option for all guests. The thoughtful design of rooms and amenities ensures a comfortable stay, although some accessibility options like baby bassinets might be missing.
Overall, Hotel Pałac Krotoszyce Basen&Spa provides a delightful retreat with its serene environment, excellent dining, comfortable accommodations and friendly staff, making it a highly recommended destination for relaxation and adventure alike.
Categories
The hotel's breakfast is generally well-received, noted for its delicious and varied offerings that include fresh and homemade options. While some guests felt the selection could be more extensive and occasionally found the service slow, particularly during busy periods, the appealing breakfast setting compensates for these minor drawbacks.
Dinner experiences at the hotel's restaurant are highly praised with standout dishes such as beef tenderloin and pappardelle pasta receiving particular mentions. The quality and presentation of the cuisine, coupled with an enjoyable atmosphere, make dining a highlight. Though there are occasional critiques about the restaurant's operating hours and some isolated incidents of average meal experiences, the overall dining satisfaction remains high.
The rooms are recognized for their spaciousness, cleanliness and comfort, often featuring modern amenities like large TVs and air conditioning. However, some guests noted that single rooms lack air conditioning and there were sporadic complaints about outdated or mismatched furnishings and occasional cleanliness issues.
In terms of cleanliness, the hotel receives high marks for its overall maintenance, especially in common areas such as the swimming pool and gym. While some minor issues with specific areas like carpets and shower cabins were reported, these were generally addressed promptly.
The staff is frequently lauded for their friendliness and professionalism, particularly the reception team. Despite some concerns regarding service speed and occasional communication issues due to language barriers, the staff's helpfulness and courteous demeanor contribute positively to the guest experience.
The Wi-Fi connectivity at the hotel presents a mixed experience with some guests enjoying fast speeds while others encounter weak signals in certain areas. Improvement in this area could enhance the overall consistency of the guest experience.
The spa facilities are a significant draw with a large swimming pool, sauna and jacuzzi being well-regarded by guests for their relaxing ambiance. Although some found the spa areas a bit small and expressed the need for better management of facilities like the jacuzzi, the positive feedback on the overall experience underscores its appeal.
The swimming pool itself is complimented for its cleanliness and spaciousness, providing a quiet and enjoyable place to unwind. Reviews are generally favorable despite occasional comments about the water temperature and limited sunbeds.
Parking at the hotel is highly satisfactory with ample, well-maintained and secure parking options available. Guests appreciate the well-lit and comfortable parking area, adding to their sense of security and convenience.
The beds are generally praised for their comfort and spaciousness, contributing to a restful night's sleep. While there were some mentions of issues with bed arrangements and occasional discomfort, the overall feedback emphasizes a satisfactory and comfortable sleeping experience.
Accessibility at the hotel is well-regarded with easy access to various facilities making it a welcoming option for all guests. The thoughtful design of rooms and amenities ensures a comfortable stay, although some accessibility options like baby bassinets might be missing.
Overall, Hotel Pałac Krotoszyce Basen&Spa provides a delightful retreat with its serene environment, excellent dining, comfortable accommodations and friendly staff, making it a highly recommended destination for relaxation and adventure alike.
Hotel with Free Wi-Fi
Hotel Pałac Krotoszyce Basen&Spa offers free Wi-Fi. It combines accommodation with pool and spa services.
Hotel with Indoor Pool
This hotel features a 15x10 meter indoor pool equipped with a jacuzzi, a steam bath with a starry sky, wall massages, and a neck massage jet. It also offers Finnish, bio, and infrared saunas for guest use.
Hotel with EV Charging Stations
Historic Hotel
Year erected: 1600
Would you describe your property as (or has it ever been in the past) a:
Palace
Is there anything that you would like to highlight, add or clarify?
The Palace in Krotoszyce is an estate from XVIIth century with farm buildings and historic park (6ha).
The palace is located in the Kaczawa Valley. A convenient location of the palace is our asset - a few kilometers from Legnica and A4 highway, near the expressway S3. In less than an hour you will safely and comfortably reach Wrocław. It is also close to the capitals of our neighbors - Prague and Berlin. We suggest visiting not well known but very calm and charming Kaczawa Foothills and Mountains.
The palace in Krotoszyce was built in 1600, probably by Hans Heinrich Sebladus, and served primarily as a defensive castle with a moat. After Sebaldus’ death subsequent owners repaired and altered the building until 1686, when Florian Gottlob von Thielau gave it the shape of neo-baroque palace. A date in heraldic cartouche above the entrance is the evidence of it. Despite the reconstruction in the mid-nineteenth century and the renovation in 1964, the palace hasn’t lost its shape.
Until 1949 the building was under Soviet administration. When they left, it passed into the hands of the Państwowe Gospodarstwo Rolne (State Agricultural Farm), and after its collapse it was taken over by the Agencja Własności Rolnych (Agricultural Property Agency), that was looking for an investor who would save the monument from falling into disrepair. The current investor, Przedsiębiorstwo Transportowo - Budowlane Sp. z o.o. (Transport and Construction Company LLC) from Złotoryja, carries out renovations of the palace, trying to restore its original appearance.
The hotel itself is situated in the original manor buildings of the Palace Krotoszyce, Parkowa St. 3. It’s a complex of banquet and conference facilities which offers 133 beds in nice and tastefully decorated rooms with a 3-star hotel standard. We offer 1, 2 and 3-person rooms.
The Palace in Krotoszyce is an estate from XVIIth century with farm buildings and historic park (6ha).
The palace is located in the Kaczawa Valley. A convenient location of the palace is our asset - a few kilometers from Legnica and A4 highway, near the expressway S3. In less than an hour you will safely and comfortably reach Wrocław. It is also close to the capitals of our neighbors - Prague and Berlin. We suggest visiting not well known but very calm and charming Kaczawa Foothills and Mountains.
The palace in Krotoszyce was built in 1600, probably by Hans Heinrich Sebladus, and served primarily as a defensive castle with a moat. After Sebaldus’ death subsequent owners repaired and altered the building until 1686, when Florian Gottlob von Thielau gave it the shape of neo-baroque palace. A date in heraldic cartouche above the entrance is the evidence of it. Despite the reconstruction in the mid-nineteenth century and the renovation in 1964, the palace hasn’t lost its shape.
Until 1949 the building was under Soviet administration. When they left, it passed into the hands of the Państwowe Gospodarstwo Rolne (State Agricultural Farm), and after its collapse it was taken over by the Agencja Własności Rolnych (Agricultural Property Agency), that was looking for an investor who would save the monument from falling into disrepair. The current investor, Przedsiębiorstwo Transportowo - Budowlane Sp. z o.o. (Transport and Construction Company LLC) from Złotoryja, carries out renovations of the palace, trying to restore its original appearance.
The hotel itself is situated in the original manor buildings of the Palace Krotoszyce, Parkowa St. 3. It’s a complex of banquet and conference facilities which offers 133 beds in nice and tastefully decorated rooms with a 3-star hotel standard. We offer 1, 2 and 3-person rooms.
Answers last updated by Hotel Pałac Krotoszyce Basen&Spa
Hotel with Spa
Dog Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Accessible Hotel
3-Star Hotel
Guest Reviews
Hotel Pałac Krotoszyce Basen&Spa boasts an impressive location that consistently garners praise for its beautiful, serene surroundings. Nestled amidst a spacious, well-maintained park, the hotel offers a picturesque and peaceful environment ideal for relaxation. The ample green space, complete with walking paths and a pond, invites guests to enjoy nature and tranquil evening strolls.
The hotel's setting in a quiet village ensures a secluded and undisturbed stay, perfect for those wishing to escape the hustle and bustle of city life. Despite its tranquility, the property remains accessible, situated conveniently close to the A4 motorway, allowing for easy exploration of nearby attractions such as the Land of Extinct Volcanoes and other Lower Silesian sights.
Guests appreciate the dreamy location, complemented by a historic building that offers charming views from the rooms. Overall, Hotel Pałac Krotoszyce doesn't just provide a place to stay but creates an ideal retreat for both relaxation and adventure with its serene ambiance, beautiful natural surroundings and strategic location.
Guests at Hotel Pałac Krotoszyce Basen&Spa generally praised the breakfast for its quality and taste. Many described it as delicious, tasty and diverse with a wide selection of items including fresh and homemade options and delicious Polish dishes. The breakfast buffet was frequently highlighted for being abundant and offering something for everyone.
However, there were some recurring concerns, particularly regarding the variety and replenishment of dishes. Some guests felt the breakfast could be more extensive and that the selection was limited, especially for vegan options. Issues with cold dishes and slow service were also noted, particularly when the hotel was busy with group tours. Despite these drawbacks, the breakfast setting was often described as beautiful and the food quality generally satisfactory. Overall, while there were some criticisms, many guests enjoyed the breakfast experience at the hotel.
Hotel Pałac Krotoszyce Basen&Spa has received numerous positive reviews regarding its dining experience. Guests consistently praise the restaurant's cuisine, highlighting dishes such as beef tenderloin and pappardelle pasta with shrimp as particularly noteworthy. The food is frequently described as amazing, delicious and elegantly served, earning high accolades for both taste and presentation.
The atmosphere of the restaurant is noted as wonderful, providing a great environment to enjoy meals. While the interior might lack some charm, the quality and taste of the dishes more than compensate for it. Breakfasts and dinners at the hotel have earned high marks with the latter being described as excellent and affordable, making it highly recommended by visitors.
Service in the restaurant is generally praised, noted as good and energetic, although there have been mentions of the staff sometimes being overwhelmed. The quality of the ingredients used in the dishes is highly regarded and compliments to the chef are abundant. Specialty dishes like risotto come highly recommended.
Some minor criticisms include the restaurant's operating hours being too short and there were isolated mentions of stale bread and average meal experiences. However, these do not overshadow the overall positive dining experiences that guests have shared.
In summary, the dining experience at Hotel Pałac Krotoszyce Basen&Spa is a highlight for many visitors, featuring a variety of delicious dishes, great service and an overall enjoyable atmosphere. With the added benefit of affordability, it stands out as a strong point of the hotel.
Hotel Pałac Krotoszyce Basen&Spa offers noticeably large and spacious rooms that many guests found to be clean and comfortable with some even featuring air conditioning and balconies. The historical ambiance of the beautifully restored palace complements the cozy and well-maintained facilities. Guests appreciated the modern amenities such as large TVs and accessible rooms, which match the descriptions provided.
Despite the generally positive feedback, guests highlighted some areas in need of improvement. Single rooms lack air conditioning and across several rooms, the furnishings appeared outdated and sometimes randomly chosen. Some reviews pointed out issues with room cleanliness during their stay with cleaning services deemed unsatisfactory at times. Smaller inconveniences such as plastic tea cups, broken trash cans and stained carpets were also noted. Additionally, TV signal issues and problematic radiators were mentioned as minor setbacks.
The hotel’s location, along with its spacious rooms and peaceful environment, made it a pleasant stay for most visitors. However, the inadequate furnishing and some cleanliness issues could be addressed to enhance the overall experience.
Hotel Pałac Krotoszyce Basen&Spa generally receives favorable feedback regarding its beds with numerous guests highlighting the comfort and spaciousness of the mattresses. Many reviews describe the beds as very comfortable, highlighting the inviting softness that contributes to a restful night's sleep. There are also positive remarks on the sizable and spacious nature of the beds, adding to the overall comfort.
However, a few reviews do mention some issues with bed arrangements. A common concern is the presence of double beds made by connecting two single beds, which sometimes leads to the beds feeling unstable or even uncomfortable. Additionally, there were occasional comments about room quality and specific instances of cold or uncomfortable beds.
Despite these minor drawbacks, the consensus leans towards a satisfactory experience with the hotel's beds, emphasizing their comfort and ability to provide a good night's rest.
Hotel Pałac Krotoszyce Basen&Spa earns high marks for its overall cleanliness, providing guests with clean rooms and well-maintained facilities. Many guests noted the rooms are both clean and spacious with some highlighting the presence of air conditioning. The property itself is described as very clean and super well-maintained with an impeccably kept swimming pool area and gym.
The hotel’s common areas, including the swimming pool and gym, were frequently mentioned as being particularly spotless. The cleanliness and orderliness of the property extend to daily aspects like breakfast, which was praised as delicious and well-organized.
However, there are some recurring concerns. Certain areas, such as carpets and specific rooms, need more attention. Some guests reported dirty carpets and unclean shower cabins with management issues seemingly cited as a potential cause. While most of the cleaning is done well, there were instances where cleaning staff overlooked some areas, but these issues were addressed when reported.
While the property is generally clean with very friendly service and peaceful surroundings, decor in the rooms and corridors has received mixed reviews with some guests likening it to a student dormitory. Despite these minor drawbacks, most reviews affirm that Hotel Pałac Krotoszyce Basen&Spa provides a clean and pleasant stay for its guests.
Hotel Pałac Krotoszyce Basen&Spa has garnered significant praise for its staff's friendliness and helpfulness. Guests consistently noted that the hotel staff were kind, courteous and accommodating with many emphasizing their professionalism and competency. The reception staff, in particular, were mentioned for being very friendly and attentive.
Despite the overall positive feedback, some guests reported issues with the speed and efficiency of service, pointing out that the staff seemed overextended at times, particularly in the restaurant and during checkout. There were also comments about a lack of proper training, which resulted in some slow service and occasional rudeness.
Language barriers arose as a notable concern with several guests noting that some of the staff did not speak English. Training and engagement levels among the waitstaff were also flagged as needing improvement.
In summary, while the staff at Hotel Pałac Krotoszyce Basen&Spa are generally regarded as friendly, helpful and professional, there are areas for improvement in training and service efficiency to enhance the overall guest experience.
Hotel Pałac Krotoszyce Basen&Spa offers a mixed experience when it comes to Wi-Fi connectivity. Some guests have noted that the internet connection speed can be impressive with comments highlighting fast and high-speed access. However, other reviews indicate a less favorable experience, mentioning the slow or weak Wi-Fi signal in certain areas. While the hotel provides convenient amenities at the reception, such as purchasable items and free maps, the overall guest sentiment suggests that the quality of the Wi-Fi could benefit from improvements to ensure a consistent and reliable experience throughout the property.
Hotel Pałac Krotoszyce Basen&Spa is celebrated for its extensive wellness offerings, featuring a large swimming pool and a cozy spa area. The spa zone stands out as a highlight, often praised for its beautiful and relaxing ambiance. Guests can enjoy access to the swimming pool, sauna and jacuzzi, all included in the room price, adding notable value to the stay.
While the spa facilities are generally appreciated, some found the sauna and pool areas to be on the smaller side. Despite this, the overall experience remains positive with the spa area described as amazing, pleasant and very satisfactory. The wellness zone also includes steam baths and dedicated service, enhancing the relaxing atmosphere.
However, certain aspects like the management of the spa and the condition of the jacuzzi next to the saunas have received criticism. Additionally, massages require prior appointments, which some guests felt was not clearly communicated. Despite these drawbacks, the spa area is still considered a significant and enjoyable feature of the hotel, promising a good spa experience for guests looking to relax and unwind.
Hotel Pałac Krotoszyce Basen&Spa boasts a large, clean swimming pool that receives consistent praise for its considerable size and pleasant ambiance. Guests appreciate the pool's cleanliness and modern facilities, describing it as a relaxing and quiet place to unwind. The spacious pool area is complemented by a conveniently located large jacuzzi and a well-maintained sauna, making the overall spa experience enjoyable. Families find the addition of a family changing room by the pool a thoughtful feature.
However, some reviews note that the water temperature can be too cold and the pool area occasionally lacks adequate maintenance. The pool opens in the afternoon and stays accessible until 10 p.m., though there are only six sunbeds available, which may not suffice during peak times. Despite these minor drawbacks, the pool and spa facilities are generally well-regarded, providing a comfortable and enjoyable experience for guests.
Hotel Pałac Krotoszyce Basen&Spa offers guests a highly satisfactory parking experience, frequently highlighted in reviews. The parking lot is noted for its large size and ability to accommodate numerous vehicles without any issues. Visitors appreciate that the area is well-lit and comfortable, which adds to the overall sense of security, especially since it is locked overnight.
Guests can park their cars with ease, given the well-arranged and well-maintained space available on the premises. Free parking is another significant perk, included as part of the hotel stay. The convenience of the ample parking space, in addition to the attractive surroundings featuring a park and palace, significantly enhances the overall guest experience. Access to the parking area is straightforward and makes the check-in process smooth and hassle-free.
Nestled within an impressive and beautifully restored palace, Hotel Pałac Krotoszyce Basen&Spa offers an inviting and accessible stay for guests, particularly those with disabilities. The superior rooms are spacious and clean, ensuring a comfortable stay, complemented by exceptionally pleasant staff. Outside, a meticulously maintained park surrounds the property, providing serene views and a relaxing environment.
For a morning boost, the breakfast, though not overly varied, offers something for everyone and includes tasty espresso coffee. The pool area, connected conveniently to the main building, stands out with its spacious, deep pool perfect for swimming, steam sauna, jacuzzi and several sun lounges offering delightful park views.
The hotel boasts excellent accessibility throughout its facilities. Guests have noted easy access to the main building, event spaces and spa areas, making this a welcoming option for everyone. The thoughtfully designed ground floor rooms and a spacious family changing room by the pool further enhance the convenience.
Though some accessibility options, such as baby bassinets or beds, might be missing, overall, Hotel Pałac Krotoszyce Basen&Spa is highly regarded for its well-kept, clean and accessible accommodations, ensuring a pleasant and effortless stay for all guests.
Hotel Pałac Krotoszyce Basen&Spa is nestled in a picturesque location near Legnica, offering guests the unique charm of staying in a beautifully renovated 17th-century castle complex. The historic ambiance of this remarkable place is highlighted by its well-preserved architecture and interior design elements that pay homage to its rich, 350-year history. Guests often commend the hotel's successful blend of historical elements with modern comfort. However, there are occasional notes that some parts of the historic buildings could benefit from better restoration. Despite minor flaws, the overall experience at this beautifully historic hotel in a village setting consistently exceeds expectations, making it a preferred choice for travelers seeking a stay steeped in history.
Hotel Pałac Krotoszyce Basen&Spa is a welcoming haven for dog owners and their furry companions. Guests have appreciated that dogs are allowed in various areas of the hotel, including the restaurant, making it easy to travel with pets. The hotel features a garden and walking park where visitors can comfortably spend time with their dogs, highlighting its dog-friendly environment. While one review mentioned an additional fee for dog stays without extra amenities for the pets, the overall sentiment leans positively towards the hotel's accommodation of pets. Visitors find it convenient and enjoyable to bring their dogs along for a stay at this hotel.
Location Show Map
Location
The hotel's setting in a quiet village ensures a secluded and undisturbed stay, perfect for those wishing to escape the hustle and bustle of city life. Despite its tranquility, the property remains accessible, situated conveniently close to the A4 motorway, allowing for easy exploration of nearby attractions such as the Land of Extinct Volcanoes and other Lower Silesian sights.
Guests appreciate the dreamy location, complemented by a historic building that offers charming views from the rooms. Overall, Hotel Pałac Krotoszyce doesn't just provide a place to stay but creates an ideal retreat for both relaxation and adventure with its serene ambiance, beautiful natural surroundings and strategic location.
Breakfast
However, there were some recurring concerns, particularly regarding the variety and replenishment of dishes. Some guests felt the breakfast could be more extensive and that the selection was limited, especially for vegan options. Issues with cold dishes and slow service were also noted, particularly when the hotel was busy with group tours. Despite these drawbacks, the breakfast setting was often described as beautiful and the food quality generally satisfactory. Overall, while there were some criticisms, many guests enjoyed the breakfast experience at the hotel.
Dinner
The atmosphere of the restaurant is noted as wonderful, providing a great environment to enjoy meals. While the interior might lack some charm, the quality and taste of the dishes more than compensate for it. Breakfasts and dinners at the hotel have earned high marks with the latter being described as excellent and affordable, making it highly recommended by visitors.
Service in the restaurant is generally praised, noted as good and energetic, although there have been mentions of the staff sometimes being overwhelmed. The quality of the ingredients used in the dishes is highly regarded and compliments to the chef are abundant. Specialty dishes like risotto come highly recommended.
Some minor criticisms include the restaurant's operating hours being too short and there were isolated mentions of stale bread and average meal experiences. However, these do not overshadow the overall positive dining experiences that guests have shared.
In summary, the dining experience at Hotel Pałac Krotoszyce Basen&Spa is a highlight for many visitors, featuring a variety of delicious dishes, great service and an overall enjoyable atmosphere. With the added benefit of affordability, it stands out as a strong point of the hotel.
Rooms
Despite the generally positive feedback, guests highlighted some areas in need of improvement. Single rooms lack air conditioning and across several rooms, the furnishings appeared outdated and sometimes randomly chosen. Some reviews pointed out issues with room cleanliness during their stay with cleaning services deemed unsatisfactory at times. Smaller inconveniences such as plastic tea cups, broken trash cans and stained carpets were also noted. Additionally, TV signal issues and problematic radiators were mentioned as minor setbacks.
The hotel’s location, along with its spacious rooms and peaceful environment, made it a pleasant stay for most visitors. However, the inadequate furnishing and some cleanliness issues could be addressed to enhance the overall experience.
Beds
However, a few reviews do mention some issues with bed arrangements. A common concern is the presence of double beds made by connecting two single beds, which sometimes leads to the beds feeling unstable or even uncomfortable. Additionally, there were occasional comments about room quality and specific instances of cold or uncomfortable beds.
Despite these minor drawbacks, the consensus leans towards a satisfactory experience with the hotel's beds, emphasizing their comfort and ability to provide a good night's rest.
Cleanliness
The hotel’s common areas, including the swimming pool and gym, were frequently mentioned as being particularly spotless. The cleanliness and orderliness of the property extend to daily aspects like breakfast, which was praised as delicious and well-organized.
However, there are some recurring concerns. Certain areas, such as carpets and specific rooms, need more attention. Some guests reported dirty carpets and unclean shower cabins with management issues seemingly cited as a potential cause. While most of the cleaning is done well, there were instances where cleaning staff overlooked some areas, but these issues were addressed when reported.
While the property is generally clean with very friendly service and peaceful surroundings, decor in the rooms and corridors has received mixed reviews with some guests likening it to a student dormitory. Despite these minor drawbacks, most reviews affirm that Hotel Pałac Krotoszyce Basen&Spa provides a clean and pleasant stay for its guests.
Staff
Despite the overall positive feedback, some guests reported issues with the speed and efficiency of service, pointing out that the staff seemed overextended at times, particularly in the restaurant and during checkout. There were also comments about a lack of proper training, which resulted in some slow service and occasional rudeness.
Language barriers arose as a notable concern with several guests noting that some of the staff did not speak English. Training and engagement levels among the waitstaff were also flagged as needing improvement.
In summary, while the staff at Hotel Pałac Krotoszyce Basen&Spa are generally regarded as friendly, helpful and professional, there are areas for improvement in training and service efficiency to enhance the overall guest experience.
Wi-Fi
Spa
While the spa facilities are generally appreciated, some found the sauna and pool areas to be on the smaller side. Despite this, the overall experience remains positive with the spa area described as amazing, pleasant and very satisfactory. The wellness zone also includes steam baths and dedicated service, enhancing the relaxing atmosphere.
However, certain aspects like the management of the spa and the condition of the jacuzzi next to the saunas have received criticism. Additionally, massages require prior appointments, which some guests felt was not clearly communicated. Despite these drawbacks, the spa area is still considered a significant and enjoyable feature of the hotel, promising a good spa experience for guests looking to relax and unwind.
Pool
However, some reviews note that the water temperature can be too cold and the pool area occasionally lacks adequate maintenance. The pool opens in the afternoon and stays accessible until 10 p.m., though there are only six sunbeds available, which may not suffice during peak times. Despite these minor drawbacks, the pool and spa facilities are generally well-regarded, providing a comfortable and enjoyable experience for guests.
Parking
Guests can park their cars with ease, given the well-arranged and well-maintained space available on the premises. Free parking is another significant perk, included as part of the hotel stay. The convenience of the ample parking space, in addition to the attractive surroundings featuring a park and palace, significantly enhances the overall guest experience. Access to the parking area is straightforward and makes the check-in process smooth and hassle-free.
Accessible
For a morning boost, the breakfast, though not overly varied, offers something for everyone and includes tasty espresso coffee. The pool area, connected conveniently to the main building, stands out with its spacious, deep pool perfect for swimming, steam sauna, jacuzzi and several sun lounges offering delightful park views.
The hotel boasts excellent accessibility throughout its facilities. Guests have noted easy access to the main building, event spaces and spa areas, making this a welcoming option for everyone. The thoughtfully designed ground floor rooms and a spacious family changing room by the pool further enhance the convenience.
Though some accessibility options, such as baby bassinets or beds, might be missing, overall, Hotel Pałac Krotoszyce Basen&Spa is highly regarded for its well-kept, clean and accessible accommodations, ensuring a pleasant and effortless stay for all guests.
Historic
Dog Friendly
Yes, Hotel Pałac Krotoszyce Basen&Spa has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Hotel Pałac Krotoszyce Basen&Spa.
Yes, Hotel Pałac Krotoszyce Basen&Spa welcomes dogs.
No, parking facilities aren't available at Hotel Pałac Krotoszyce Basen&Spa.
No, Hotel Pałac Krotoszyce Basen&Spa doesn't have a gym.
Location Show Map
More Options
