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Summary of reviewsPavilion Ceylon Hill Suites in Bukit Bintang offers a superbly located retreat in the heart of Kuala Lumpur, making it highly recommended for leisure and business travelers alike. Its prime location ensures easy access to key attractions such as Changkat, Jalan Alor food street, Pavilion shopping mall and the iconic Petronas Twin Towers. Despite its centrality, the hotel provides a tranquil escape, balancing accessibility with peaceful surroundings.
The rooms and accommodations at Pavilion Ceylon Hill Suites have been widely praised for their cleanliness, spaciousness and modern amenities. Featuring spectacular city views, particularly from higher floors, the suites are well-equipped with kitchen appliances, toiletries and dual bathrooms, ensuring a convenient and luxurious stay. Guests have highlighted the bright and well-lit environments, along with elegant and new furnishings that make the accommodations feel both comfortable and stylish.
Cleanliness is consistently noted as a strong point with the apartments and common areas, such as the swimming pool, kept in immaculate condition. The cleaning staff receive generally positive reviews, even though there are some minor mentions of specific areas needing improvement.
The staff at Pavilion Ceylon Hill Suites are frequently commended for their friendliness and helpfulness, although there have been occasional reports of unresponsiveness. Overall, the personnel, including security guards, contribute significantly to the welcoming and professional ambiance of the hotel.
Wi-Fi at the hotel garners mixed feedback. While the in-room Wi-Fi is often described as reliable and high-speed, the connectivity in common areas such as the lobby and the sky pool on the 52nd floor has been noted as problematic. Some guests encountered issues with streaming services and patchy signals in certain areas.
The pool facilities stand out as a highlight, particularly the rooftop infinity pool on the 52nd floor, offering stunning views of the Petronas Twin Towers, KL Tower and the city skyline. This area provides a luxurious and relaxing environment complemented by well-maintained amenities, making it a favorite among guests. The second pool on the 12th floor and the well-equipped gym further enhance the leisure experience.
For families, Pavilion Ceylon Hill Suites proves to be an ideal choice with its spacious accommodations, safety and thoughtful amenities such as a conducive swimming pool, a small playground and both indoor and outdoor cooking facilities.
The bed experience also contributes significantly to guest satisfaction with many praising the comfort and quality of the mattresses and pillows, even though there are some reports of varying pillow firmness.
Overall, Pavilion Ceylon Hill Suites in Bukit Bintang provides a luxurious, comfortable and convenient stay, combining stellar location, modern amenities, clean facilities and excellent pool areas, making it a top choice for travelers in Kuala Lumpur. Show more
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Aparthotel Taking Steps Towards Sustainability
Aparthotel for Honeymoon
Aparthotel with Swimming Pool
Outdoor Pool
Aparthotel with Free Wi-Fi
Small Aparthotel
4-Star Aparthotel
Aparthotel with Outdoor Pool
Room Types
1 Bedroom Executive SuiteThis spacious apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Meals can be prepared in the well-fitted kitchenette, which has a refrigerator, a microwave and an electric kettle. The apartment offers air conditioning, a washing machine, soundproof walls, a dining area and a flat-screen TV with streaming services. The unit has 1 bed.
2 Bedroom Executive SuiteThis spacious suite comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. Guests can make meals in the fully equipped kitchenette that has a refrigerator, a microwave and an electric kettle. This air-conditioned suite consists of a dining area, a flat-screen TV with streaming services a washing machine and soundproof walls. The unit has 2 beds.
Executive StudioThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet and a hairdryer. The double room's kitchenette, which features a microwave and an electric kettle, is available for cooking and storing food. The spacious double room offers air conditioning, a washing machine, soundproof walls, a wardrobe and a flat-screen TV with streaming services. The unit offers 1 bed.
2 Bedroom Deluxe SuiteThis spacious suite includes 2 bedrooms, a kitchenette and 1 bathroom with a bath and a shower. Meals can be prepared in the well-fitted kitchenette, which is fitted with a refrigerator, a microwave and an electric kettle. The air-conditioned suite offers a flat-screen TV with streaming services, a washing machine, soundproof walls and a dining area. The unit has 2 beds.
Guest Reviews
Location
Pavilion Ceylon Hill Suites, nestled in the heart of Bukit Bintang, boasts a prime location that has garnered significant acclaim from its guests. The hotel's proximity to key attractions such as Changkat, Jalan Alor food street, Pavilion shopping mall and the iconic Petronas Twin Towers makes it an ideal base for exploring Kuala Lumpur. Guests have praised the convenience of being within walking distance of numerous shops, restaurants and nightlife spots.
Despite its central location, the hotel offers a surprisingly quiet retreat, providing a balance between accessibility and tranquility. Many have highlighted the ease of getting around, whether it's a short stroll to the bustling streets of Bukit Bintang or a slightly longer walk to the famous KL Tower.
The surrounding area is described as upscale and well-maintained, enhancing the overall experience. Additionally, the hotel's clean and spacious accommodations, along with stunning views of the city skyline, particularly from higher floors, have been well-received.
The strategic and central positioning of Pavilion Ceylon Hill Suites ensures that guests can effortlessly explore all that Kuala Lumpur has to offer, making it a highly recommended choice for both leisure and business travelers.
Rooms
Pavilion Ceylon Hill Suites in Bukit Bintang offers an exceptional experience with its clean, spacious and well-maintained accommodations. The apartments and rooms are impressively large, modern and comfortable, often featuring amenities such as microwaves, refrigerators, washing machines and even dual bathrooms. Guests frequently mention the elegance and newness of the furnishings with the rooms matching the photos provided online. The views are spectacular, particularly from higher floors, adding an extra layer of enjoyment to the stay.
The suites are also praised for being bright and well-lit with standout features including beautiful cityscapes and tranquil environments, perfect for relaxation. The apartments are well-equipped to meet various needs, including kitchenware and toiletries, which contribute to a convenient and luxurious experience.
Despite a few minor issues, such as occasional maintenance needs and limited cleaning services during extended stays, guests universally highlight the property's high standards, making it a favored choice for both short and long stays. Its strategic location near main attractions, yet set in a quiet area, further enhances its appeal. Overall, Pavilion Ceylon Hill Suites offers superb comfort, modern amenities and an impressive environment, making it worth the price for a luxurious and pleasant stay in Kuala Lumpur.
Beds
Pavilion Ceylon Hill Suites in Bukit Bintang seems to have achieved considerable acclaim for its bedding quality. Guests frequently mention the beds as being very comfortable, often highlighting the crisp sheets and the fresh, comfy feel of both the bedsheets and the mattresses. The beds receive consistent praise for their good quality mattresses and overall comfort with descriptions like comfortable bed and wonderful pillows being common.
A few guests found the beds large and extremely comfortable, emphasizing the super nice bed and the best beds and pillows, which enhance the overall experience of their stays. Many appreciate the cleanliness of the linens and the rooms, further contributing to a positive impression.
However, there are mentions of varying experiences with the pillows, ranging from some being very comfortable and soft to others being hard and even leading to a need for personal toppers. Budgeting in the future for consistent pillow quality could provide an even more consistently enjoyable sleep experience for all guests.
In summary, the bed experience at Pavilion Ceylon Hill Suites is predominantly positive with most guests finding the beds and pillows to be of high quality and very comfortable, contributing significantly to an overall pleasant stay.
Cleanliness
Pavilion Ceylon Hill Suites in Bukit Bintang consistently receives high praise for its cleanliness with many guests highlighting the immaculate condition of the rooms and facilities. Apartments are described as incredibly clean and comfortable, featuring fresh air and pleasant smells. Many guests affirm the overall cleanliness, stating that the rooms are spotless, tidy and well-maintained. The modern aesthetics and spacious layout of the accommodations add to the appeal with specific mentions of the pristine condition of amenities like the air conditioning and fridge.
Guests appreciate the neatness of the premises and the commendable upkeep of the building. The property is frequently noted as being new and well-maintained with several remarks about the luxurious and modern vibe. The apartment sizes are also a highlight, providing ample space and functionality. Positive mentions extend to the common areas, such as the swimming pool, which are both clean and beautiful.
While overall cleanliness is lauded, there are occasional mentions of specific areas needing improvement, such as the kitchen or instances of dusty furniture. However, the general sentiment remains overwhelmingly positive with guests finding great value for money given the level of cleanliness and comfort provided. The cleaning staff is generally seen as attentive, even if their methods sometimes leave room for improvement.
Overall, Pavilion Ceylon Hill Suites offers a clean, modern and comfortable stay in a well-located part of Kuala Lumpur, making it a reliable choice for travelers seeking both convenience and quality.
Staff
Pavilion Ceylon Hill Suites in Bukit Bintang receives notable praise for its staff with many guests highlighting their friendliness and helpfulness. Reviews consistently mention that both reception and security personnel are polite, kind and responsive. The service team is attentive and housekeeping is punctual. Communication with the staff, especially via WhatsApp, is effective and supportive, making it easy for guests to address any queries.
There are, however, a few reports of unresponsiveness and less satisfactory interactions at the front desk. These accounts note delays in replies through WhatsApp and some issues during check-out, which have marred otherwise positive experiences. Despite these occasional lapses, the consensus is that most of the staff, including security guards, are remarkably kind, accommodating and professional, contributing significantly to the overall positive ambiance of the hotel.
Wi-Fi
The Pavilion Ceylon Hill Suites in Bukit Bintang has received mixed feedback regarding its Wi-Fi. On the positive side, guests appreciate the high-speed internet access, noting that the Wi-Fi is reliable and stable with good connectivity particularly in the rooms. Reviewers also mention the quick and consistent nature of the Wi-Fi, describing it as top-notch and great overall. However, there are significant drawbacks to consider. Several guests have complained about poor and patchy connections with no Wi-Fi available in the lobby or at the sky pool on the 52nd floor. Some have experienced no signal at all in certain areas and there were mentions of significant issues with streaming services like Netflix lagging. While the in-room Wi-Fi seems to be highly commendable, the lack of comprehensive coverage throughout the hotel complex is a noted inconvenience for many visitors.
Pool
Pavilion Ceylon Hill Suites in Bukit Bintang boasts some of the most remarkable pool facilities, attracting praise from many guests. The property features two pools, one on the 12th floor and the other on the 52nd floor, each offering its unique charm and appeal. The rooftop pool on the 52nd floor is particularly stunning with breathtaking views of the iconic Petronas Twin Towers, KL Tower and the Kuala Lumpur skyline. This infinity pool allows guests to witness awe-inspiring sunrises and provides a peaceful, luxurious experience complemented by well-maintained facilities.
The jets in the pool area offer soothing massages and the inclusion of a jacuzzi adds to the relaxation. Families find the pool facilities especially entertaining for kids, who enjoy the playful features provided. The pools are clean, well-equipped and come with nice loungers, making them ideal places to unwind. The combination of the gym and pool with their superb amenities, adds significant value to the guests' stay.
Overall, the pools at Pavilion Ceylon Hill Suites offer a magical escape with unmatched city views, making them a standout feature of the accommodation.
Family
Pavilion Ceylon Hill Suites in Bukit Bintang stands out as a family-friendly haven, providing spacious and well-maintained apartments with stunning views, perfect for extended stays with family. Guests consistently appreciate the safety and comfort the accommodations offer. The suites cater to family needs exceptionally well with staff going out of their way to make sure families, especially children, have a pleasant experience.
A highlight for many families is the clean and convenient swimming pool along with a small playground, ensuring children are entertained throughout the stay. The presence of both indoor and outdoor cooking facilities adds to the convenience, making it suitable for families who prefer to prepare their own meals.
Overall, the atmosphere is both relaxing and welcoming, making it an excellent choice for family vacations. However, some guests have pointed out minor inconveniences such as limited towel availability and restricted bathing times. Despite this, Pavilion Ceylon Hill Suites remains a top choice for family-friendly accommodation in Bukit Bintang, especially given its value for money.
Outdoor Pool
Pavilion Ceylon Hill Suites in Bukit Bintang boasts an array of outdoor pools that have captivated guests with their stunning features and breathtaking views. The rooftop pool, situated on the 52nd floor, is frequently highlighted as a must-visit spot, offering spectacular views of the Petronas Twin Towers, the KL Tower and the wider city skyline. Guests have described this infinity pool as amazing, luxurious and one of the best rooftop pools in Kuala Lumpur.
The ambiance at the pool is serene, allowing visitors to enjoy sky-high views while relaxing amidst the chirping of birds or watching a mesmerizing sunset. The spacious and clean facilities contribute to a top-notch experience, making it an absolutely fantastic place to unwind.
In addition to the standout rooftop pool, the property features a second pool on the 12th floor, providing a variety of options for relaxation, along with a well-equipped gym. The overall experience is enhanced by the fantastic city views available from both pools, making these outdoor areas a highlight of the stay and adding great value for money to guests' experiences.
Yes, Pavilion Ceylon Hill Suites, Bukit Bintang by Perfect Host has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Pavilion Ceylon Hill Suites, Bukit Bintang by Perfect Host.
No, Pavilion Ceylon Hill Suites, Bukit Bintang by Perfect Host doesn't allow dogs.
No, parking facilities aren't available at Pavilion Ceylon Hill Suites, Bukit Bintang by Perfect Host.
No, Pavilion Ceylon Hill Suites, Bukit Bintang by Perfect Host doesn't have a gym.