Kuantan Imperium by Glex
Kuantan
3.79678300,
103.33995400
,
A-0713, Jalan Tanjung Lumpur Kuantan Waterfront Resort City, Imperium Residence
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Summary of reviewsKuantan Imperium by Glex is widely appreciated for its exceptional location in Tanjung Lumpur, offering stunning sea views and close proximity to a variety of dining and tourist attractions. The convenience of its setting, including easy access to the Kuantan City Center and popular local eateries, makes it a favored choice among guests.
The rooms at Kuantan Imperium by Glex are generally praised for their cleanliness and spaciousness with modern amenities that enhance long stays. The minimalist yet aesthetic decor, combined with spectacular views, contributes to a cozy and comfortable environment. While occasional maintenance oversights and discrepancies between advertised photos and reality are noted, the overall tidiness and thoughtful decor often impress guests.
Cleanliness receives mixed reviews, but many guests commend the well-maintained and attractive rooms. Although some concerns about dust, mold and occasional maintenance issues are highlighted, the positive attention to clean bedding and well-equipped units is frequently noted. A stronger focus on rigorous cleaning standards could elevate guest satisfaction further.
The staff at Kuantan Imperium by Glex are a significant highlight with many guests finding them friendly, helpful and attentive. Efficient handling of check-in processes and swift responses to queries contribute to a welcoming atmosphere. However, occasional slow responses and management issues suggest room for improvement in consistency.
The guest reviews regarding wifi indicate a need for improvement. Frequent complaints about its reliability and speed have been noted and enhancing the wifi service could significantly improve the overall guest experience.
The swimming pool area is a notable feature, especially for families with children. The design and safety of the pool, coupled with a mini water park, make for a delightful experience. Though some concerns about overcrowding and strict regulations are mentioned, the overall cleanliness and enjoyable setting are appreciated by guests both young and old.
Parking facilities receive mixed feedback. While the availability of roomy parking spaces and valet service is positively noted, some guests find the navigation and clarity of parking arrangements challenging. The narrow layout and limited shelter can be inconvenient, especially for those with larger vehicles or young children.
Beds at Kuantan Imperium by Glex are praised for their comfort and clean presentation. The attention to decorated beds adds to the pleasant ambiance, although improvements in pillow quality and addressing maintenance issues, such as broken sofa beds or air conditioning capacity, are needed.
Overall, Kuantan Imperium by Glex is recommended for its convenient location, comfortable and aesthetic rooms, friendly staff and family-friendly pool area. With some improvements in cleanliness standards, wifi reliability and parking arrangements, guest satisfaction could be further enhanced.
Categories
The rooms at Kuantan Imperium by Glex are generally praised for their cleanliness and spaciousness with modern amenities that enhance long stays. The minimalist yet aesthetic decor, combined with spectacular views, contributes to a cozy and comfortable environment. While occasional maintenance oversights and discrepancies between advertised photos and reality are noted, the overall tidiness and thoughtful decor often impress guests.
Cleanliness receives mixed reviews, but many guests commend the well-maintained and attractive rooms. Although some concerns about dust, mold and occasional maintenance issues are highlighted, the positive attention to clean bedding and well-equipped units is frequently noted. A stronger focus on rigorous cleaning standards could elevate guest satisfaction further.
The staff at Kuantan Imperium by Glex are a significant highlight with many guests finding them friendly, helpful and attentive. Efficient handling of check-in processes and swift responses to queries contribute to a welcoming atmosphere. However, occasional slow responses and management issues suggest room for improvement in consistency.
The guest reviews regarding wifi indicate a need for improvement. Frequent complaints about its reliability and speed have been noted and enhancing the wifi service could significantly improve the overall guest experience.
The swimming pool area is a notable feature, especially for families with children. The design and safety of the pool, coupled with a mini water park, make for a delightful experience. Though some concerns about overcrowding and strict regulations are mentioned, the overall cleanliness and enjoyable setting are appreciated by guests both young and old.
Parking facilities receive mixed feedback. While the availability of roomy parking spaces and valet service is positively noted, some guests find the navigation and clarity of parking arrangements challenging. The narrow layout and limited shelter can be inconvenient, especially for those with larger vehicles or young children.
Beds at Kuantan Imperium by Glex are praised for their comfort and clean presentation. The attention to decorated beds adds to the pleasant ambiance, although improvements in pillow quality and addressing maintenance issues, such as broken sofa beds or air conditioning capacity, are needed.
Overall, Kuantan Imperium by Glex is recommended for its convenient location, comfortable and aesthetic rooms, friendly staff and family-friendly pool area. With some improvements in cleanliness standards, wifi reliability and parking arrangements, guest satisfaction could be further enhanced.
Luxury Apartment
Apartment with Swimming Pool
Children's Pool Outdoor Pool
Apartment with Free Wi-Fi
Apartment with Parking
Cheap Apartment
Accessible Apartment
3-Star Apartment
Apartment with Outdoor Pool
Apartment with Children's Pool
Guest Reviews
Conveniently situated in Tanjung Lumpur, Kuantan Imperium by Glex offers an excellent location with stunning sea views and proximity to a variety of dining and tourist attractions. Its strategic position near the town makes it easy to access Kuantan City Center and enjoy famous local eateries like Ana Ikan Bakar with many restaurants just a walking distance away. Guests appreciate the beautiful sea views, including magnificent sunset and sunrise vistas, as well as the closeness to the beach. The surrounding area is known for its convenience, offering simple access to delicious food and necessary amenities. Overall, the location is praised for being both convenient and visually appealing.
Kuantan Imperium by Glex offers a mixed bag when it comes to guest experiences, but there's a silver lining to every cloud. The rooms are widely praised for their cleanliness and spaciousness, making them a great option for families or groups with some units being large enough to accommodate 4-5 adults comfortably. The decor is often described as minimalist yet aesthetic with thoughtful touches and attractive designs contributing to a cozy and comfortable environment.
Modern amenities such as a microwave, fridge and kettle are standard in many rooms, adding convenience for longer stays. The view from the rooms, whether cityscape or seaview, frequently garners positive remarks with some guests describing it as spectacular. The property's fairly new status means the furnishings and facilities are current and well-maintained, though a few reviews mention issues like dusty TV cabinets or minor maintenance oversights.
Various comments emphasize the overall tidiness and neatness of the accommodations with some guests even highlighting how the property owners took extra steps to decorate the rooms for special occasions. However, not all feedback is glowing; some guests noted discrepancies between advertised photos and reality, as well as occasional lapses in upkeep.
Despite these occasional setbacks, the general consensus points to Kuantan Imperium by Glex as a comfortable, spacious and aesthetically pleasing choice for travelers, especially appreciated for its cleanliness, beautiful scenery and well-furnished rooms.
Many guests found the beds at Kuantan Imperium by Glex to be comfortable and clean, often describing their sleeping experience as restful. Some noted the luxurious and beautiful bed decoration, adding to the overall pleasant ambiance of the rooms. The rooms were frequently praised for being clean, tidy and spacious, which made them suitable for family gatherings. However, there were several remarks about the condition and adequacy of the sofa beds with complaints about broken legs and the lack of extra blankets or bed sheets.
Some guests mentioned that the quality and quantity of pillows provided could be improved, suggesting a need for hotel-grade pillows and more than the usual two provided. Another point raised was the presence of stains and unpleasant smells on the bed sheets and pillowcases, which detracted from the otherwise positive sleeping experience. Maintenance issues such as broken towel hangers and air conditioning capacity also surfaced in some reviews, highlighting areas for improvement.
The detailed design and furniture received positive feedback, despite some negative notes regarding the cleanliness and upkeep of certain items. Overall, guests appreciated the comfort and aesthetic of the rooms, although there are evident areas for enhancement.
Kuantan Imperium by Glex receives a mixed bag of reviews concerning cleanliness. On the positive side, many guests find the property to be very clean and comfortable, often describing the rooms as being well-maintained and attractive. The spacious apartments and modern decor add to the appeal, making for a pleasant and cozy stay. Guests appreciate that the units are well-equipped with basic necessities and details such as clean bedding, comfortable beds and neat spaces are frequently highlighted.
However, there are notable concerns as well. Some guests report issues with dust, mold in the bathrooms and occasional maintenance problems such as non-working appliances and stains on linens and carpets. The cleanliness of the bathrooms, in particular, leaves room for improvement with reports of bad smells, dirt and even roach sightings detracting from the overall experience.
Overall, while many find their stays comfortable and appreciate the aesthetics of the accommodations, there is a clear call from several guests for better attention to detail in cleaning and maintaining the property. It appears that with a bit more rigorous cleaning standards and prompt maintenance, the property could more consistently meet the expectations of its guests.
Kuantan Imperium by Glex has garnered a mix of reviews regarding its staff, but many guests have highlighted the positive aspects of their experience. The staff are frequently described as friendly, helpful and attentive, contributing to a welcoming atmosphere. Check-in is generally smooth and seamless with efficient handling of various issues, including room changes and parking. The front desk staff and security personnel are notably friendly and responsive, enhancing guests' experiences.
Many guests also appreciated the ease of communication with the staff and the owner, especially via WhatsApp, who is described as helpful and easy to reach. The host is frequently praised for being very nice and providing good service. Immediate responses to queries and efficient problem-solving are other commendable points.
However, not all reviews are glowing. Some guests reported slow responses and ineffective action from the staff with a few mentioning that the host was not as responsive as expected. Instances of poor management, bad instructions and rude or unresponsive staff were also noted. Despite these criticisms, the overall consensus suggests that the friendly and helpful nature of much of the team at Kuantan Imperium by Glex is a significant positive aspect.
The guest reviews regarding the wifi at Kuantan Imperium by Glex highlight several areas for improvement. There have been issues with the wifi being laggy or not working at all and many guests noted the absence of wifi for connecting personal devices. The internet connection for the TV has also been a point of concern with some indicating that the TV either lacks an internet connection entirely or that the current system could benefit from an upgrade. Overall, the feedback suggests the need for a more reliable and faster wifi service to enhance the guest experience.
Kuantan Imperium by Glex offers a delightful swimming pool experience, particularly for families with children. The pool area is highly praised for its beautiful design and safety, making it an excellent choice for young kids. Direct access to the pool is convenient and the presence of a mini water park adds a fun element that children absolutely enjoy. The pool also boasts a nice view, enhancing the overall experience. However, it's noted that both the swimming pool and the gym room are somewhat small and there can be issues with overcrowding as they need to cater to all guests of the hotel and apartments. Despite some regulations being considered too strict or the pool area not being entirely user-friendly, the clean and comfortable environment leaves most guests satisfied. Families consistently highlight the pool as a major positive, often mentioning how much their children love it.
Located in a convenient area with amenities nearby, Kuantan Imperium by Glex offers parking options that vary in their reception. Many guests have appreciated the good parking facilities, describing the car park space as roomy and sufficient. For car enthusiasts, the availability of valet parking and the ease of parking right in front of the unit have been positive points.
Despite the availability of parking inside the building and right next to the units, some guests found the parking arrangements confusing and challenging to navigate. The ramps and roads leading to the parking spaces have been noted as quite narrow, making it less ideal for larger vehicles. Instructions for parking seem to lack clarity, causing some guests to find the situation tricky with confusion between different blocks.
Moreover, the parking lot’s design has inconvenienced some, especially those with strollers or young children, highlighting that it isn’t the most family-friendly setup. Limited shelter and a narrow layout further added to the discomfort with some guests experiencing difficulties entering and exiting.
Issues regarding additional parking space and waiting times have been reported, though the staff was generally commended for their efficiency in handling parking-related issues. Despite the challenges, the presence of parking and its proximity to the main entrance adds an element of convenience to the stay.
The outdoor pool at Kuantan Imperium by Glex is a popular feature among families. It's particularly appreciated for its suitability for children, featuring a mini water park that kids seem to enjoy. Described as beautiful, the swimming area includes both a larger infinity pool and a dedicated play area for young guests. The setting is convenient with easy access to the playground and surrounding facilities. Overall, the pool area has received positive feedback, though there have been occasional concerns about cleanliness.
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Location
Rooms
Modern amenities such as a microwave, fridge and kettle are standard in many rooms, adding convenience for longer stays. The view from the rooms, whether cityscape or seaview, frequently garners positive remarks with some guests describing it as spectacular. The property's fairly new status means the furnishings and facilities are current and well-maintained, though a few reviews mention issues like dusty TV cabinets or minor maintenance oversights.
Various comments emphasize the overall tidiness and neatness of the accommodations with some guests even highlighting how the property owners took extra steps to decorate the rooms for special occasions. However, not all feedback is glowing; some guests noted discrepancies between advertised photos and reality, as well as occasional lapses in upkeep.
Despite these occasional setbacks, the general consensus points to Kuantan Imperium by Glex as a comfortable, spacious and aesthetically pleasing choice for travelers, especially appreciated for its cleanliness, beautiful scenery and well-furnished rooms.
Beds
Some guests mentioned that the quality and quantity of pillows provided could be improved, suggesting a need for hotel-grade pillows and more than the usual two provided. Another point raised was the presence of stains and unpleasant smells on the bed sheets and pillowcases, which detracted from the otherwise positive sleeping experience. Maintenance issues such as broken towel hangers and air conditioning capacity also surfaced in some reviews, highlighting areas for improvement.
The detailed design and furniture received positive feedback, despite some negative notes regarding the cleanliness and upkeep of certain items. Overall, guests appreciated the comfort and aesthetic of the rooms, although there are evident areas for enhancement.
Cleanliness
However, there are notable concerns as well. Some guests report issues with dust, mold in the bathrooms and occasional maintenance problems such as non-working appliances and stains on linens and carpets. The cleanliness of the bathrooms, in particular, leaves room for improvement with reports of bad smells, dirt and even roach sightings detracting from the overall experience.
Overall, while many find their stays comfortable and appreciate the aesthetics of the accommodations, there is a clear call from several guests for better attention to detail in cleaning and maintaining the property. It appears that with a bit more rigorous cleaning standards and prompt maintenance, the property could more consistently meet the expectations of its guests.
Staff
Many guests also appreciated the ease of communication with the staff and the owner, especially via WhatsApp, who is described as helpful and easy to reach. The host is frequently praised for being very nice and providing good service. Immediate responses to queries and efficient problem-solving are other commendable points.
However, not all reviews are glowing. Some guests reported slow responses and ineffective action from the staff with a few mentioning that the host was not as responsive as expected. Instances of poor management, bad instructions and rude or unresponsive staff were also noted. Despite these criticisms, the overall consensus suggests that the friendly and helpful nature of much of the team at Kuantan Imperium by Glex is a significant positive aspect.
Wi-Fi
Pool
Parking
Despite the availability of parking inside the building and right next to the units, some guests found the parking arrangements confusing and challenging to navigate. The ramps and roads leading to the parking spaces have been noted as quite narrow, making it less ideal for larger vehicles. Instructions for parking seem to lack clarity, causing some guests to find the situation tricky with confusion between different blocks.
Moreover, the parking lot’s design has inconvenienced some, especially those with strollers or young children, highlighting that it isn’t the most family-friendly setup. Limited shelter and a narrow layout further added to the discomfort with some guests experiencing difficulties entering and exiting.
Issues regarding additional parking space and waiting times have been reported, though the staff was generally commended for their efficiency in handling parking-related issues. Despite the challenges, the presence of parking and its proximity to the main entrance adds an element of convenience to the stay.
Outdoor Pool
Yes, Kuantan Imperium by Glex has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Kuantan Imperium by Glex.
No, Kuantan Imperium by Glex doesn't allow dogs.
Yes, parking facilities are available at Kuantan Imperium by Glex.
No, Kuantan Imperium by Glex doesn't have a gym.
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