REF Kumamoto by VESSEL HOTELS
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsREF Kumamoto by VESSEL HOTELS boasts an excellent location in the heart of Kumamoto, mere steps from shopping streets, Sakuramachi Station and key attractions like Kumamoto Castle. This central positioning ensures easy access to public transportation, restaurants, shops and convenience stores, making it perfect for leisure and business travelers alike.
The hotel’s breakfast receives high praise for its delicious, hearty and abundant offerings, including Japanese and Western dishes with special local Kumamoto specialties. The buffet style ensures a satisfying experience with high-quality food that many guests regard as one of the best they’ve ever had. Dinner options are also plentiful thanks to the hotel's prime position near numerous dining establishments.
Rooms at REF Kumamoto are consistently praised for their cleanliness, modern design and efficient use of space despite being compact. Features such as storage under the bed, excellent lighting and comfortable beds contribute to a pleasant stay. The stylish and quiet atmosphere, combined with luxurious touches and appealing amenities, enhances the guest experience. Additionally, the open-air hot spring bath is frequently highlighted as a relaxing feature.
The hotel’s cleanliness is exemplary, extending to both private rooms and public areas, including a well-maintained public bathhouse. Guests appreciate the hotel’s modern and neat presentation, maintained to a high standard throughout.
The service provided by the staff stands out for its excellence. Guests frequently commend the friendly, helpful and attentive nature of the staff, who are also proficient in multiple languages, enhancing the overall positive experience at the hotel.
The spa facilities receive consistent praise for their spaciousness and cleanliness, featuring an open-air hot spring bath and a sauna, which create a rejuvenating environment for relaxation.
While parking receives mixed reviews, many guests appreciate the secure and discounted nearby options affiliated with the hotel, though navigating downtown’s parking can be a challenge.
Overall, REF Kumamoto by VESSEL HOTELS offers a modern four-star experience with excellent value for its quality. Guests praise its comfortable accommodations, attractive facilities and high standard of service, often expressing a desire to return. The blend of luxurious atmosphere, high-grade amenities and new, stylish design ensures an exquisite and enjoyable stay for visitors.
Categories
The hotel’s breakfast receives high praise for its delicious, hearty and abundant offerings, including Japanese and Western dishes with special local Kumamoto specialties. The buffet style ensures a satisfying experience with high-quality food that many guests regard as one of the best they’ve ever had. Dinner options are also plentiful thanks to the hotel's prime position near numerous dining establishments.
Rooms at REF Kumamoto are consistently praised for their cleanliness, modern design and efficient use of space despite being compact. Features such as storage under the bed, excellent lighting and comfortable beds contribute to a pleasant stay. The stylish and quiet atmosphere, combined with luxurious touches and appealing amenities, enhances the guest experience. Additionally, the open-air hot spring bath is frequently highlighted as a relaxing feature.
The hotel’s cleanliness is exemplary, extending to both private rooms and public areas, including a well-maintained public bathhouse. Guests appreciate the hotel’s modern and neat presentation, maintained to a high standard throughout.
The service provided by the staff stands out for its excellence. Guests frequently commend the friendly, helpful and attentive nature of the staff, who are also proficient in multiple languages, enhancing the overall positive experience at the hotel.
The spa facilities receive consistent praise for their spaciousness and cleanliness, featuring an open-air hot spring bath and a sauna, which create a rejuvenating environment for relaxation.
While parking receives mixed reviews, many guests appreciate the secure and discounted nearby options affiliated with the hotel, though navigating downtown’s parking can be a challenge.
Overall, REF Kumamoto by VESSEL HOTELS offers a modern four-star experience with excellent value for its quality. Guests praise its comfortable accommodations, attractive facilities and high standard of service, often expressing a desire to return. The blend of luxurious atmosphere, high-grade amenities and new, stylish design ensures an exquisite and enjoyable stay for visitors.
Hotel with Spa
Offers spa services and comfortable accommodations. Conveniently located near the Karashimacho tram station and Sakuramachi Kumamoto.
Hotel with Parking
This hotel provides parking and is known for its quality accommodations and service. Its central location makes it a convenient choice for travelers.
4-Star Hotel
Guests consistently praise the staff and the quality of the rooms and towels at this hotel. It features an indoor public bath, spa, and sauna, along with the option for in-room massages. Rooms are efficiently organized and include amenities like electric kettles and refrigerators, with free in-room WiFi available.
Romantic Hotel
Guest Reviews
REF Kumamoto by VESSEL HOTELS boasts an excellent and highly convenient location in the bustling heart of Kumamoto. Situated right in the downtown area, it faces a busy arcade and is a stone's throw away from shopping streets and Sakuramachi Station. The hotel is within walking distance to many significant attractions, including Kumamoto Castle, making it an ideal base for sightseeing, shopping and dining. Guests appreciate its proximity to various public transportation options, including tram stops and the Siden bus terminal, ensuring easy access to different parts of the city. Numerous restaurants, shops and convenience stores are nearby, providing a wealth of options for dining and daily needs. Whether here for leisure or business, visitors find the central and lively location perfect for exploring Kumamoto's offerings.
The breakfast at REF Kumamoto by VESSEL HOTELS receives high praise from guests, who consistently describe it as delicious, hearty and abundant. Guests appreciate the wide variety of options available, including both Japanese and Western styles with a special emphasis on local Kumamoto specialties and ingredients. The buffet offers a substantial and satisfying experience with numerous self-service choices that include local dishes and even a breakfast hamburger corner. Many guests noted that the food was not only tasty but also of high quality, especially considering the price. Measures against COVID-19 were also mentioned, adding to the overall positive dining experience. Despite a few mentions of the breakfast being cold, the overall sentiment is overwhelmingly positive with many guests stating that the breakfast alone is worth the visit and is one of the best they have ever had.
The dinner experience at REF Kumamoto by VESSEL HOTELS is notably enhanced by the hotel's ideal location. Situated right by a main street, guests have easy access to a plethora of dining options and shops. The abundance of nearby restaurants offers a diverse selection of meals and the convenience of simply stepping downstairs to find places to eat and drink. With many great restaurants and shopping outlets within walking distance, guests are ensured a variety of culinary experiences. Additionally, the presence of a convenience store right next to the hotel adds to the overall convenience, allowing guests to quickly grab essentials or even enjoy a morning sake.
Guest reviews of the rooms at 'REF Kumamoto by VESSEL HOTELS' highlight a consistent theme of cleanliness and modern design. Common remarks note that the rooms, though often small or compact, are well thought-out and functional. The use of space is efficient with features like storage under the bed and well-designed layouts contributing to a comfortable stay.
Many guests appreciated the cleanliness of both the rooms and the hotel overall with comments on the modern, stylish and sophisticated interiors. Rooms are equipped with a variety of amenities, including nice lighting options, comfortable and clean beds and excellent facilities. Specific mentions of bright rooms with excellent lighting and stylish décor further reinforce the positive impressions.
The atmosphere of the rooms is generally described as quiet, comfortable and relaxing with particular praise for the luxurious touches and complete equipment. Despite the smaller room size being a common mention, guests felt the overall experience was enjoyable, citing the comfortable atmosphere and the cleanliness of the accommodations.
Additionally, the hotel offers appealing features such as a spacious open-air hot spring bath with many guests finding the public bath to be a highlight of their stay, further adding to the relaxing experience at the hotel.
REF Kumamoto by VESSEL HOTELS has garnered positive feedback regarding their bedding arrangements. Guests consistently found the beds to be comfortable with many noting the spaciousness and cleanliness. The double beds were especially highlighted for being large enough to comfortably accommodate two people. The pillows also received praise for their comfort.
The beds are well-placed within the rooms, which are described as simple and nice. Convenient outlets on both sides of the beds add to the overall comfort and accessibility, making it easy to charge devices. Despite a few mentions of slightly hard mattresses or beds being too narrow to sleep three people, the overall sentiment is that of satisfaction with the bed comfort and size. The clean and well-maintained bed linens further contribute to a pleasant stay.
REF Kumamoto by VESSEL HOTELS has received commendable praise for its exceptional cleanliness. Guests consistently describe the rooms as clean, tidy and stylish with a strong sense of cleanliness throughout the hotel. The facilities, including the public bathhouse, are noted for being well-maintained and beautifully kept. The overall atmosphere is refreshing with bright and clean interiors unified by wooden accents. Both the public areas and private rooms are highlighted for their cleanliness and comfort, contributing to a pleasant stay. Guests particularly appreciated the modern and new feel of the hotel, emphasizing that every corner, from the entrance to the hallways, reflected a high standard of cleanliness.
The reviews for 'REF Kumamoto by VESSEL HOTELS' overwhelmingly highlight the excellent service and friendliness of the staff. Guests frequently mention that the staff were not only friendly but also very helpful and attentive to their needs. The reception staff are noted for their ability to speak multiple languages, including English and Chinese, which adds to the overall positive experience.
Many guests appreciated the warm welcome and polite demeanor of the staff, pointing out their pleasant greetings and constant attentiveness. Specific mentions of the staff's welcoming smiles and kind interactions made the stays enjoyable for many. The front desk staff, in particular, received high praise for their customer service skills and proficiency in English.
In addition to their friendliness, the staff's ability to handle requests efficiently and their excellent response times were highlighted. The staff consistently ensured the comfort of the guests, attending to details like making sure food was always available. Although one guest noted a lapse in communication, the overall sentiment is that the staff at REF Kumamoto by VESSEL HOTELS are an asset, delivering excellent customer service that significantly enhances the stay experience.
Overall, the staff's dedication to providing a pleasant, friendly and accommodating environment shines through in these reviews, making the hotel a standout choice for visitors focusing on quality service.
Guests at REF Kumamoto by VESSEL HOTELS have consistently praised the spa facilities for their spaciousness and cleanliness. The public bathhouse stands out as a key highlight, featuring a large, communal bath that numerous visitors found comfortable and well-maintained. The addition of an open-air hot spring bath and a sauna enhances the experience, providing a relaxing retreat for hotel patrons.
The bath areas are not only expansive but also aesthetically pleasing with some reviews highlighting the presence of a beautiful mini-garden and stylish interiors. Cleanliness is a recurrent theme in the feedback with many guests appreciating the meticulous upkeep of the bathhouse.
Amenities such as an onsite hot spring, cypress baths and a variety of bathing options make the spa area inclusive and inviting. The facility also offers a massage chair for a modest fee, adding to the overall pleasant experience. Overall, the combination of traditional and modern elements in the spa ensures a rejuvenating stay for visitors seeking relaxation and comfort.
Parking at REF Kumamoto by VESSEL HOTELS generally receives mixed reviews. Guests appreciate the existence of several nearby parking facilities, many affiliated with the hotel, which offer discounts and secure parking spaces. The proximity of these parking lots is often commended with some just a close 5-minute walk away, making them easily reachable. Special arrangements can also be made to ensure stress-free parking experiences.
However, finding a proper parking space can be challenging, particularly for rental car users navigating downtown’s complicated parking instructions. Some guests mention that the parking lot downtown is difficult to locate and the instructions are often unclear. Additionally, while discounted parking is available, fees can be higher than expected even with validation.
Overall, while there are convenient and secure parking options available, better navigation aids and clearer instructions could improve the parking experience at REF Kumamoto.
REF Kumamoto by VESSEL HOTELS offers a modern four-star experience, perfect for a short stay. This hotel provides excellent price-to-value, making it an ideal choice for travelers seeking reasonable rates without compromising on quality. Guests frequently express a desire to return, praising the super comfortable accommodations and attractive facilities. It stands out with its design, superior to most business hotels in the same price range. Visitors can enjoy spacious and modern amenities, including a satisfying breakfast and a large bath. Overall, REF Kumamoto ensures a pleasant stay at four-star standards.
REF Kumamoto by VESSEL HOTELS offers an exceptional stay characterized by its luxurious atmosphere and top-notch services. Guests frequently highlight the beautiful and luxurious rooms, which include both the private and communal baths that exude a sense of opulence. The hotel's surroundings and facilities are described as clean and stylish, adding to the overall sense of luxury. High-grade amenities and elegant furnishings further elevate the experience, ensuring good value for the price. The blend of luxury and new, stylish design makes for an overall exquisite stay.
Location Show Map
Location
Breakfast
Dinner
Rooms
Many guests appreciated the cleanliness of both the rooms and the hotel overall with comments on the modern, stylish and sophisticated interiors. Rooms are equipped with a variety of amenities, including nice lighting options, comfortable and clean beds and excellent facilities. Specific mentions of bright rooms with excellent lighting and stylish décor further reinforce the positive impressions.
The atmosphere of the rooms is generally described as quiet, comfortable and relaxing with particular praise for the luxurious touches and complete equipment. Despite the smaller room size being a common mention, guests felt the overall experience was enjoyable, citing the comfortable atmosphere and the cleanliness of the accommodations.
Additionally, the hotel offers appealing features such as a spacious open-air hot spring bath with many guests finding the public bath to be a highlight of their stay, further adding to the relaxing experience at the hotel.
Beds
The beds are well-placed within the rooms, which are described as simple and nice. Convenient outlets on both sides of the beds add to the overall comfort and accessibility, making it easy to charge devices. Despite a few mentions of slightly hard mattresses or beds being too narrow to sleep three people, the overall sentiment is that of satisfaction with the bed comfort and size. The clean and well-maintained bed linens further contribute to a pleasant stay.
Cleanliness
Staff
Many guests appreciated the warm welcome and polite demeanor of the staff, pointing out their pleasant greetings and constant attentiveness. Specific mentions of the staff's welcoming smiles and kind interactions made the stays enjoyable for many. The front desk staff, in particular, received high praise for their customer service skills and proficiency in English.
In addition to their friendliness, the staff's ability to handle requests efficiently and their excellent response times were highlighted. The staff consistently ensured the comfort of the guests, attending to details like making sure food was always available. Although one guest noted a lapse in communication, the overall sentiment is that the staff at REF Kumamoto by VESSEL HOTELS are an asset, delivering excellent customer service that significantly enhances the stay experience.
Overall, the staff's dedication to providing a pleasant, friendly and accommodating environment shines through in these reviews, making the hotel a standout choice for visitors focusing on quality service.
Spa
The bath areas are not only expansive but also aesthetically pleasing with some reviews highlighting the presence of a beautiful mini-garden and stylish interiors. Cleanliness is a recurrent theme in the feedback with many guests appreciating the meticulous upkeep of the bathhouse.
Amenities such as an onsite hot spring, cypress baths and a variety of bathing options make the spa area inclusive and inviting. The facility also offers a massage chair for a modest fee, adding to the overall pleasant experience. Overall, the combination of traditional and modern elements in the spa ensures a rejuvenating stay for visitors seeking relaxation and comfort.
Parking
However, finding a proper parking space can be challenging, particularly for rental car users navigating downtown’s complicated parking instructions. Some guests mention that the parking lot downtown is difficult to locate and the instructions are often unclear. Additionally, while discounted parking is available, fees can be higher than expected even with validation.
Overall, while there are convenient and secure parking options available, better navigation aids and clearer instructions could improve the parking experience at REF Kumamoto.
4 Star
Luxury
No, REF Kumamoto by VESSEL HOTELS doesn't have any pool.
Yes, a spa is available at REF Kumamoto by VESSEL HOTELS.
No, REF Kumamoto by VESSEL HOTELS doesn't allow dogs.
Yes, parking facilities are available at REF Kumamoto by VESSEL HOTELS.
No, REF Kumamoto by VESSEL HOTELS doesn't have a gym.
Location Show Map
More Options
