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Summary of reviewsTHE BLOSSOM KUMAMOTO has earned widespread acclaim for its exceptional location, outstanding cleanliness and high-quality amenities. The hotel is strategically situated next to Kumamoto Station, providing unparalleled convenience with easy access to multiple transportation options, including JR, tram and subway stations. This prime positioning, coupled with its integration with the Amu Plaza shopping mall, offers guests a wealth of dining and shopping possibilities right at their doorstep, ensuring an ideal stay for both leisure and business travelers.
The hotel is also noted for its superb breakfast and dining experiences. Guests frequently highlight the breakfast buffet for its delicious variety, including Japanese, Chinese and Western dishes, enhanced by fresh, local ingredients. Despite occasional comments about limited options for certain dietary preferences and peak-time crowding, the overall sentiment remains positive. The hotel's own restaurant and nearby dining options within the attached shopping mall provide a broad range of culinary choices, from local specialties to an elegant sushi bar, contributing to a satisfying dining experience.
The rooms at THE BLOSSOM KUMAMOTO are consistently praised for their modernity, spaciousness and cleanliness. Guests appreciate the blend of modern and Japanese aesthetics, comfortable beds, well-equipped amenities like USB chargers and fantastic views from higher floors. While some noted minor issues such as mechanical noise or limited space with additional beds, these are generally considered minor in light of the overall high quality of the accommodations.
Cleanliness is a standout feature throughout the hotel with guests frequently remarking on the spotless rooms, public baths and communal areas. This meticulous attention to hygiene, combined with the hotel's contemporary design, creates a serene and pleasant environment for guests.
The hotel staff receives glowing reviews for their professionalism, friendliness and attentiveness. Guests feel warmly welcomed and well-cared-for with the team often going above and beyond to accommodate their needs. The staff's proficiency in multiple languages and their proactive, cheerful service further enhance the guest experience.
Additional amenities such as reliable Wi-Fi, a gym and convenient parking options add to the hotel's appeal. While the gym is described as basic, it is clean and suitable for a quick workout and the parking, although sometimes tricky to navigate, is reasonably priced and readily available.
THE BLOSSOM KUMAMOTO is also highly regarded by families, offering a family-friendly environment with convenient facilities and attentive service. The hotel accommodates families with baby-friendly amenities, adjacent rooms and a welcoming atmosphere, making it a preferred choice for family travel.
Overall, THE BLOSSOM KUMAMOTO stands out for its strategic location, modern and clean facilities, top-notch service and convenience, making it a highly recommended choice for travelers visiting Kumamoto. Show more
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Hotel for Honeymoon
This hotel offers chic rooms with large windows framing the cityscape, with corner rooms providing panoramic vistas. The bathing area and sauna overlook a lush garden, and the restaurant serves seasonal cuisine with views of Mount Aso. It has been noted to feel luxurious.
Family Friendly Hotel
This hotel offers specific family-friendly amenities like comfortable baby cots and spacious suites with living/dining areas. It also features rooms with tatami space and rooms suitable for three people, and is connected to a shopping mall for convenience.
Business Hotel
This hotel offers an outstanding environment for business travelers, integrating high value for money with excellent amenities. The rooms are well-decorated and comfortable, catering perfectly to both work and relaxation needs.
Hotel with Parking
Conveniently located with underground parking in the connected station building, this hotel offers paid parking for overnight guests with direct elevator access. Note that there are some restrictions on taking the car out before checkout from the underground lot.
Accessible Hotel
This hotel is comprehensively wheelchair accessible, featuring accessible paths leading to the elevators and a wheelchair-accessible registration desk. It explicitly provides facilities designed for disabled guests.
4-Star Hotel
This hotel consistently receives superb ratings for its excellent location, directly connected to Kumamoto Station and Amu Plaza. It features a fitness center, sauna, and public baths for guest relaxation. Rooms are spacious, clean, and equipped with premium bedding for exceptional comfort.
Romantic Hotel
Hotel with Gym
Room Types
Moderate Business Double Room (2 Adults) - Non-SmokingThe double room offers air conditioning, a tea and coffee maker, a safe deposit box, pajamas, as well as a flat-screen TV. The unit offers 1 bed.
Moderate Double Room (2 Adults) - Non-Smoking The double room offers air conditioning, a tea and coffee maker, a safe deposit box, a sofa, as well as a flat-screen TV. The unit offers 1 bed.
Deluxe Corner King Room (2 Adults) - Non-SmokingThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.
Premium King Room (2 Adults) - Non-SmokingThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.
Moderate Twin Room (2 Adults) - Non-SmokingThe twin room provides air conditioning, a tea and coffee maker, a safe deposit box, a sofa and a flat-screen TV. The unit offers 2 beds.
Deluxe Twin Room (2 Adults) - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room offers air conditioning, a tea and coffee maker, a safe deposit box, a sofa and a flat-screen TV. The unit offers 2 beds.
Deluxe Twin Room with Tatami Space (2 Adults) - Non-Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room provides air conditioning, tatami, a tea and coffee maker, a safe deposit box and a flat-screen TV. The unit offers 2 beds.
Premium Twin Room (2 Adults) - Non-SmokingThe spacious twin room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The twin room offers a safe deposit box, a sofa, pajamas and a flat-screen TV. The unit offers 2 beds.
Suite - Non-SmokingThe spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The suite offers air conditioning, a safe deposit box, an electric kettle, a sofa and a flat-screen TV. The unit has 2 beds.
Universal Room (2 Adults) - Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath. This double room has a safe deposit box, pajamas and a flat-screen TV. The unit has 1 bed.
Moderate Business Double Room (1 Adult) - Non-SmokingFeaturing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. This double room is air-conditioned and has a flat-screen TV, a tea and coffee maker, a safe deposit box and pajamas. The unit has 1 bed.
Moderate Double Room (1 Adult) - Non-Smoking Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room provides air conditioning, a tea and coffee maker, a safe deposit box, a sofa, as well as a flat-screen TV. The unit offers 1 bed.
Deluxe Corner King Room (1 Adult) - Non-SmokingThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room provides a safe deposit box, a sofa, pajamas, as well as a flat-screen TV. The unit has 1 bed.
Premium King Room (1 Adult) - Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.
Moderate Twin Room (1 Adult) - Non-SmokingFeaturing free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. This twin room is air-conditioned and has a flat-screen TV, a tea and coffee maker, a safe deposit box and a sofa. The unit has 2 beds.
Deluxe Twin Room (1 Adult) - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV, a tea and coffee maker, a safe deposit box and a sofa. The unit offers 2 beds.
Deluxe Twin Room (3 Adults) - Non-SmokingThe triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This triple room is air-conditioned and features a flat-screen TV, a tea and coffee maker, a safe deposit box and a sofa. The unit offers 3 beds.
Deluxe Twin Room with Tatami Space (1 Adult) - Non-Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV, tatami, a tea and coffee maker and a safe deposit box. The unit offers 2 beds.
Deluxe Twin Room with Tatami Space (3 Adults) - Non-Smoking The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The triple room offers air conditioning, tatami, a tea and coffee maker, a safe deposit box and a flat-screen TV. The unit has 2 beds and 1 futon.
Premium Twin Room (1 Adult) - Non-SmokingThe spacious twin room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The twin room provides a flat-screen TV, a safe deposit box, a sofa and pajamas. The unit has 2 beds.
Universal Room (1 Adult) - Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 1 bed.
Guest Reviews
9.2
Excellent
Location
The location of THE BLOSSOM KUMAMOTO receives high praise from numerous reviews for its unparalleled convenience and proximity to various transportation options. Situated directly next to Kumamoto Station, the hotel offers easy access to JR, tram and subway stations, making it an ideal choice for travelers. The property is seamlessly integrated with the Amu Plaza shopping mall, providing an array of dining and shopping options right at guests' fingertips. Many reviews highlight its excellent position for those traveling by JR, as it allows for quick and easy transit. Additionally, the hotel's upper floors offer great views and modern, clean facilities, enhancing the overall stay. Despite its bustling location, the hotel maintains an ambiance of tranquility, making it a prime spot for both convenience and comfort. The combination of strategic location and comprehensive amenities makes THE BLOSSOM KUMAMOTO a standout choice for visitors to Kumamoto.
Breakfast
The breakfast experience at THE BLOSSOM KUMAMOTO has garnered a mix of reviews, though the majority highlight positive aspects. Many guests have praised the breakfast buffet for its delicious taste and wide variety with options ranging from Japanese, Chinese and Western dishes to local specialties like Kumamoto's horse curry and sea bream rice porridge. The inclusion of fresh, local ingredients has been appreciated, adding an authentic touch to the meal.
However, some guests found the breakfast choices to be somewhat limited, especially for vegetarian and Western-style options. During peak times, the breakfast area can get crowded and chaotic, leading to slow food replenishment and occasional shortages. The quality of coffee and pastries has also been noted as areas needing improvement.
Despite these drawbacks, the overall sentiment remains positive with many guests commending the breakfast for its abundance, taste and variety. The setting, often enjoyed with lovely views of the surrounding park and gardens, adds to the dining experience. The staff's kindness and the high quality of local dishes further elevate the breakfast at this hotel, making it a satisfying start to the day for most visitors.
Dinner
The dining experience at THE BLOSSOM KUMAMOTO receives generally positive feedback from guests, highlighting the convenience and variety of food offerings both within the hotel and its surrounding area. The hotel is situated in a large shopping mall, making it easy to access supplies, shops and a plethora of dining options. Guests appreciate the multiple floors dedicated to various restaurants, izakayas and a food street at the nearby station, providing a broad range of culinary choices. The Amu Plaza, which includes restaurants on the 6th and 7th floors as well as a top-floor food hall, is particularly noted for its diverse and delicious meal options, such as a quality sushi bar.
The hotel's own restaurant is highly recommended by many visitors with comments focusing on the delicious and well-presented meals, elevating the dining experience even further. Some guests mentioned having elegant meals while enjoying scenic views, which adds to the overall dining enjoyment. A few guests experienced less satisfaction, pointing out issues such as sold-out breakfast items or mediocre food and challenges like finding restaurants open on certain holidays. Nonetheless, the majority of reviews emphasize the variety, quality and convenience of dining options available, reinforcing the hotel's appeal as a comprehensive and satisfying destination for travelers.
Rooms
THE BLOSSOM KUMAMOTO offers a consistently positive experience, highlighted by its modern and clean accommodations. Guests repeatedly praise the rooms for being spacious, comfortable and well-equipped with modern amenities. The views from the rooms, particularly those on higher floors or corner rooms, are noted to be fantastic, offering vistas of the city or surrounding mountains.
Cleanliness is a standout feature with rooms often described as new, tidy and meticulously decorated. The décor features a blend of modern and Japanese aesthetics, contributing to a serene and elegant atmosphere. Many guests appreciate the separate bathroom and toilet setup, along with useful amenities like USB chargers near the beds.
While most reviews emphasize the generous space, particularly by Japanese standards, a few mention that some room types can feel cramped, mainly when accommodating additional beds or luggage. However, this seems to be a minor issue for most visitors, who find the rooms more than adequate for their needs.
Additional features that enhance the experience include a large public bath, excellent room facilities and the hotel's convenient location right next to Kumamoto Station. This ease of access makes it a favorable option for both shopping and transportation. Despite minor issues like occasional mechanical noise or housekeeping oversights, the general consensus portrays THE BLOSSOM KUMAMOTO as a comfortable, clean and well-located hotel, making it a preferred choice for many travelers.
Beds
THE BLOSSOM KUMAMOTO's beds have received a myriad of positive responses from guests. Many highlighted the comfort aspect, frequently describing the beds as very comfortable, cozy and conducive to a restful night's sleep. The mattresses, bedclothes and pillows are often praised for their quality with mentions of firmness and cleanliness enhancing the overall experience.
Guests noted the availability of buckwheat pillows and the thoughtful provision of children’s amenities, such as toothbrush sets and indoor slippers with adorable Kumamon bear patterns. The hotel rooms, which are generally large and clean, often boast comfortable beds that align well with the spacious and tranquil atmosphere.
However, not all feedback was universally positive. A few guests mentioned harder mattresses and smaller-than-expected double room sizes. Issues like hair and contact lenses on the beds and air conditioning blowing directly on one bed were also noted, alongside occasional complaints about bed size for sharing and the comfort of extra beds.
Despite these occasional drawbacks, the prevailing sentiment is that THE BLOSSOM KUMAMOTO provides a high standard of bed comfort, ensuring guests have a pleasant and restful stay.
Cleanliness
THE BLOSSOM KUMAMOTO consistently receives high praise for its impeccable cleanliness. Guests frequently remark that all areas—from rooms to public baths—are spotless, modern and well-maintained. The hotel's overall environment exudes a sense of comfort and hygiene with contemporary facilities contributing to a serene atmosphere. Visitors appreciate the spaciousness and meticulous upkeep of the rooms, often describing them as clean, comfortable and beautifully designed. The public bath also garners positive feedback for its cleanliness and comfort.
The cleanliness extends to communal areas such as lobbies, corridors and bathrooms, which are described as tidy and elegantly maintained. The hotel’s bright, modern design adds to the appeal, making the environment not only clean but also stylish and pleasant.
Despite being relatively new, THE BLOSSOM KUMAMOTO has established itself as a model of high cleanliness standards, making it a convenient and comfortable choice for travelers. The staff's friendliness and professionalism further enhance the guest experience, ensuring a pleasant stay. The hotel's prime location near Kumamoto Station adds an extra layer of convenience, allowing easy access to amenities and attractions. Overall, the blend of spotless facilities, modern design and welcoming atmosphere makes THE BLOSSOM KUMAMOTO a standout choice for visitors.
Staff
The reviews for 'THE BLOSSOM KUMAMOTO' highlight the exceptional quality of the hotel’s staff. Guests consistently praise the service for being professional, friendly and attentive. From the moment of arrival, the staff’s politeness, warm greetings and helpful nature stand out. Many guests felt that the team went above and beyond in accommodating their needs, often mentioning their proactive approach and eagerness to assist. The staff, fluent in English and various languages, were noted for their clear communication and quick responses to requests both online and offline.
Whether it's helping with transportation arrangements, storing luggage post check-out or providing thoughtful touches such as room upgrades, the focus on meticulous customer care is apparent. The members of the staff are often described as well-trained and cheerful, creating a welcoming and relaxing atmosphere for guests. Their courteous demeanor and professional handling of customer interactions did not go unnoticed, making the stay delightful and seamless.
Frequent compliments were given regarding the staff's detailed attention and genuine effort to ensure a comfortable stay, making guests feel valued and at ease. The combination of enthusiastic and hospitable service underscores the hotel's commitment to excellence, truly distinguishing it as a place where staff service shines.
Wi-Fi
THE BLOSSOM KUMAMOTO offers a reliable and robust WiFi experience, highly appreciated by guests. The fast internet speed and amazing signal ensure seamless connectivity throughout the stay. Free WiFi is available, making it easy for guests to stay connected. Independent WiFi service guarantees a solid connection without interruption. Charging cables are conveniently provided in the room and every side of the bed comes equipped with a USB charger, although there was a minor issue with one USB port not responding. Overall, the wireless services are comfortable and contribute to a superior guest experience, making THE BLOSSOM KUMAMOTO an excellent choice for both work and leisure travelers.
Gym
The gym at THE BLOSSOM KUMAMOTO received mixed reviews from guests with several emphasizing a lack of variety in the workout equipment. The facility primarily consists of cardio machines, including treadmills, a bike and a stepper without any weights or dumbbells available. Some guests described the fitness room as very bare, while others noted it as being clean and equipped with new machines, making it suitable for a quick workout. Despite its limited offerings, the gym was mentioned alongside other positive amenities such as the onsen, self-service laundry and well-maintained public baths. Enhancements such as the addition of weights could significantly improve the gym experience.
Parking
The parking situation at THE BLOSSOM KUMAMOTO has garnered mixed reviews from guests. On the positive side, the hotel offers ample and convenient parking options, including a dedicated underground parking lot and spaces within the same building. The fee is also reasonable with guests able to park for 1,000 yen per night and there are discounts for extended stays. Many guests found it easy to park, especially those traveling by car.
However, some visitors have pointed out that the parking entrance can be challenging to locate with narrow entryways and unclear signage. Additionally, Google Maps tends to mislead drivers. While there is an ample number of parking spaces available around the hotel, finding a spot can sometimes be a labyrinthine experience, especially with shared parking between the hotel and the adjacent shopping mall. Clarification and better guidance regarding parking locations and fees were suggested by several guests to improve the experience. Overall, while parking is available and fairly priced, some improvements in navigation and signage could enhance the convenience for visitors.
Family
The Blossom Kumamoto has garnered positive feedback from families who have stayed there, making it a standout choice for family travel. The hotel is noted for its family-friendly environment and helpful staff, who consistently ensure that every member of the family is catered to, from young children to elderly parents. Families particularly appreciate the baby-friendly facilities, including the provision of baby beds and bathtubs, which are both clean and comfortable.
Conveniently located next to Kumamoto Train Station and within a shopping mall, the hotel offers easy access to eateries and shopping, adding to the overall convenience for family visitors. Despite some comments on room size being a bit cramped for larger families, the hotel accommodates these needs by arranging adjacent rooms when necessary, ensuring comfort and satisfaction. The spacious and well-maintained family bathrooms also contribute to the positive experience.
Overall, guests have noted that the facilities are extremely accommodating for family travel, making it perfect for trips with children and elderly members alike. The atmosphere of the hotel appears to be peaceful and inviting, contributing to many families' enjoyable stays. Most visitors have left with the intention to return, discussing future stays with excitement and satisfaction. Given the consistent praise and the convenient, family-friendly environment, The Blossom Kumamoto comes highly recommended for families planning their next trip.
4 Star
THE BLOSSOM KUMAMOTO confidently earns its four-star rating with high-class, upscale ambiance and exceptional service. Guests have praised the excellent service and staff, noting the hotel's four-star standard that permeates every aspect of their stay. The location is highly favorable and the breakfast options are diverse and catered to request.
The hotel strikes a marvelous balance between traditional and modern design, offering facilities such as a well-appreciated Onsen. Clean, neat and comfortable rooms are notably larger than those at comparable establishments, adding to the overall comfort and luxury. The combination of amenities and hospitality places it solidly in the high four-star category. Many guests have declared it one of the best four-star hotels they've experienced, attributing their satisfaction to the excellent service, larger room sizes and the overall feel which often surpasses typical four-star expectations.
Business
THE BLOSSOM KUMAMOTO offers an outstanding environment for business travelers, integrating high value for money with excellent amenities. Visitors praise the hotel's delicious breakfast options and consistently clean facilities. The rooms are well-decorated and comfortable, catering perfectly to both work and relaxation needs.
The hotel staff's exceptional service and professionalism are frequently highlighted, ensuring a seamless experience for business guests. The peaceful ambiance is conducive to both work and casual settings, which is further enhanced by the business-friendly amenities provided.
Additionally, the hotel's environment facilitates ease of conducting meetings and reviewing presentation notes with ample space and comfortable furniture like cozy couches. The proximity to business venues and amenities such as an early morning start make it highly suitable for busy professionals. A minor suggestion from guests includes adding amenities like a complimentary coffee machine, similar to the Blossom at Hakata, to enhance the experience further.
Ultimately, THE BLOSSOM KUMAMOTO is highly recommended for its premium service and conducive environment, ensuring productive and pleasant stays for business travelers.
Accessible
THE BLOSSOM KUMAMOTO stands out for its commendable accessibility features, making it a suitable choice for travelers with disabilities. The hotel's location is very convenient, being placed adjacent to Kumamoto Station, which simplifies travel logistics. Guests found the elevators particularly convenient and the facilities easy to navigate, highlighting the hotel's overall accessibility.
Additionally, the hotel is within easy reach of a mall and the main train station, further enhancing its convenience for those requiring accessibility. The staff at the reception are proficient in English, ensuring clear communication and efficient service. They are also noted for their kindness and willingness to accommodate specific needs. However, it's worth noting that there might be some room for improvement in the check-in process to better consider handicapped guests. Overall, THE BLOSSOM KUMAMOTO is a conveniently located and accessible hotel, well-suited for guests with disabilities.
Luxury
THE BLOSSOM KUMAMOTO stands out from the crowd with its exquisite design and opulent atmosphere. Guests consistently note its beautiful and sophisticated aesthetic, emphasizing the new, clean and stylish facilities that lend a cutting-edge feel to the property. The hotel seamlessly blends modern elegance with an upmarket vibe, offering a sense of luxury and cleanliness that permeates every space.
Conveniently located near a large shopping center, the hotel adds practical value to its premium offerings. The high-end designs, from the decor to the overall ambiance, contribute to a luxurious experience that feels both fresh and classy. Despite some opinions lacking a certain sense of luxury, the majority assert that THE BLOSSOM KUMAMOTO provides an exceptional stay that aligns with the highest standards of quality, making it an excellent choice for travelers seeking a blend of comfort and sophistication.
Overall, the hotel consistently impresses with its modern, stylish and gorgeous appearance, ensuring guests feel pampered and indulged during their stay.
Romantic
The Blossom Kumamoto offers a serene and romantic escape, perfect for honeymooners and couples celebrating special anniversaries. This high-rise hotel impresses with excellent views and a romantic atmosphere, creating a picturesque backdrop for any romantic getaway. The facilities are new and well-designed, offering spacious rooms and a large public bath that includes a mist sauna. Guests rave about the public hot spring facilities and the added comfort of the baths, which are particularly enjoyable in the evening.
Adding to the romantic experience, the hotel's decor gives off a vacation-like feeling, enhancing the overall ambiance. The hotel's staff are notably friendly and polite, providing exceptional service and communicating well in English, which contributes greatly to a pleasant and seamless stay. Special touches, such as a personalized setup with a letter and bouquet of flowers for an anniversary celebration, further highlight the hotel's attention to creating memorable experiences for its guests.
The beauty of the hotel's courtyard, featuring a chapel surrounded by water and greenery, adds an extra layer of romance and tranquility. The comprehensive blend of excellent views, luxurious bathing facilities and thoughtful service ensures The Blossom Kumamoto is a prime choice for those seeking a romantic retreat.
No, THE BLOSSOM KUMAMOTO doesn't have any pool.
No, a spa isn't available at THE BLOSSOM KUMAMOTO.
No, THE BLOSSOM KUMAMOTO doesn't allow dogs.
Yes, parking facilities are available at THE BLOSSOM KUMAMOTO.