5-Star HotelThis hotel features two rooftop heated swimming pools (separate for adults and families), two restaurants, and a spa and wellness center. It is located in the scenic hill station of Munnar. It has received wonderful reviews with a high rating.
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Summary of reviews related to the '5 Star' categoryThe Panoramic Getaway presents a mixed bag of reviews regarding its standing as a five-star hotel. Guests have lauded the hotel for its clean facilities and amiable staff, which contribute to a comfortable stay while visiting the picturesque Munnar region. The dining and spa services received excellent feedback, and many noted that the hotel provides a fabulous experience with a well-executed service delivery. Additionally, the hotel boasts the best view in Munnar, offering guests a memorable backdrop during their stay.
However, despite these positive aspects, several reviews indicate that the hotel does not consistently meet the expected standards of a five-star property. Key areas such as the lack of a liquor permit and the absence of smart TVs were highlighted as shortcomings. The hotel’s pricing and restaurant offerings were considered a bit on the higher side and not exceptional by some guests. Concerns were also raised about the attention levels from the reception staff. Many agreed that the overall experience aligns more closely with a four-star grade, with several noting inaccurate advertising regarding its star rating. While most elements match a five-star standard, the overall impression for some travelers is that the hotel falls short of this prestigious classification.
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