Accessible HotelPart of the Hilton brand, this hotel probably provides accessible rooms, roll-in showers, and accessible public spaces. The hotel's amenities and services are designed to cater to a wide range of guests, including those with disabilities.
Show more
Summary of reviews related to the 'Accessible' categoryLocated in the heart of Santa Marta, the Hilton Garden Inn offers some innovative features and accessible amenities that cater to various guests, including those with disabilities. The hotel has a robotic parking system that is both innovative and efficiently managed by the accessible staff, ensuring a hassle-free experience for all guests. Its accessible location provides easy access with walking distance to the Marina and major attractions, making it a convenient base for exploring Santa Marta.
Guests have noted the presence of accessible rooms and appropriate ramps with elevators that cater to disabled guests. However, the hotel’s overall accessibility presents some challenges. Sidewalks leading to the building are broken, which makes it particularly difficult for elderly guests to navigate. Rooms and bathrooms lack certain essential features like handrails and bidet showers and the hotel is not fully accessible for wheelchair users. Despite these concerns, the hotel is deemed accessible for disabled people overall, although improvements are necessary to ensure a truly inclusive experience for all.
In summary, while the Hilton Garden Inn Santa Marta offers several positive accessibility features, there are significant areas for improvement to fully accommodate guests with disabilities.
Show moreRead review summaries for all categories
