4-Star ResortLocated in Madrid, this resort offers a superior experience with thalasso facilities. It's a great choice for people who want to combine relaxation with recreational activities.
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Summary of reviews related to the '4 Star' categoryHotel Thalasso Cantabrico Las Sirenas 4 Superior has garnered mixed reviews regarding its four-star rating, facilities and services. While many guests praise the hotel for its excellent facilities and very good service, the consensus implies that it falls short of the true four-star experience. The breakfast is highlighted as meeting four-star standards, but the buffet variety for other meals is considered limited. The furniture has been described as old and somewhat shabby, which detracts from the overall impression.
Several reviews criticize the hotel for not including spa access in the price and express dissatisfaction with the requirement to walk outside in a bathrobe to reach the spa. The service, in general, is noted as needing improvement to befit a four-star establishment. Many guests mention that the hotel feels more like a three-star rather than the advertised four-star superior category. The higher price point does not seem justified given the quality of the experience and the value for money is questioned, indicating a discrepancy between the hotel’s claims and its delivery.
Overall, while the hotel does have favorable aspects, especially in terms of facilities and certain service elements, it clearly faces challenges in consistently meeting the expectations associated with a four-star rating.
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