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Summary of reviewsHotel Pilmayquen garners high praise from guests, particularly for its outstanding location. Situated just one block from the pedestrian street and a short distance from the beach, the hotel provides easy and convenient access to both seaside relaxation and the bustling downtown area with its shops, artisans and dining options. This central positioning is frequently highlighted as one of the hotel's top features, making it an excellent choice for travelers wanting to explore the city and enjoy the beach.
Guests also commend the breakfast experience for its simplicity and quality. The offerings include staples like juice, coffee, pastries and particularly delicious toast and croissants with jam. The hotel caters to various dietary needs with keto and gluten-free options, which are appreciated. While there is some feedback calling for greater variety and freshness, especially later in the morning, the breakfast is generally perceived as good value and well-suited to guests' needs.
Room experiences at Hotel Pilmayquen are mixed. Some guests find the rooms spacious and comfortable, particularly enjoying the ample bathroom space. However, others point out issues such as noise from common areas, outdated furnishings and limited storage. Some internal rooms lack windows or have an unpleasant smell when the windows are opened, which detracts from the overall comfort. Noise and temperature control also pose challenges and safety concerns with bathroom facilities like slippery bathtubs are noted. Nonetheless, many guests still find the combination of room and breakfast satisfactory.
The hotel's staff is frequently highlighted as a major asset. Reviews repeatedly mention the exceptional attentiveness, friendliness and helpfulness of team members, including directly named individuals like Yamila, Mateo, Juan, Kalen, Ana and Luciana. The owners receive praise for their warm and welcoming interactions, contributing to a positive atmosphere. The staff’s attention to detail, provision of useful information and overall courteous demeanor significantly enhance the guest experience, making them feel valued and well cared for.
Overall, Hotel Pilmayquen stands out for its prime location, solid breakfast offerings and exceptional staff, making it a highly recommended choice for travelers, despite some noted room-specific concerns.
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