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Summary of reviewsThe Holiday Inn Express & Suites Florence by IHG is highly recommended by guests, primarily for its strategic location right off Interstate 95. This prime positioning allows for convenient stopovers and access to nearby attractions, enhancing the overall travel experience. Despite being adjacent to the highway, the hotel offers a peaceful stay due to its quiet surroundings, with easy access to dining options and amenities such as malls and flea markets.
Breakfast at the hotel receives abundant praise for its variety and quality, often exceeding guest expectations for its price range. The attentive staff ensures a well-stocked and clean breakfast area, making it a standout feature of the stay. The rooms are generally appreciated for their spaciousness, modern appointments, and comfort, particularly the beds, which are considered very comfortable. The quiet environment further contributes to a restful experience, although occasional improvements in housekeeping are noted.
Cleanliness is generally well-maintained, with a significant number of guests complimenting the hotel’s neatness. Some inconsistencies in housekeeping are mentioned, but the friendly and accommodating staff make up for these minor issues, providing excellent service throughout. The friendly staff, including several individuals praised for their exceptional service, contribute positively to the overall experience, ensuring guests feel welcome.
The pool amenities, particularly the indoor heated saltwater pool, are popular among guests, offering relaxation after long travels. This feature, along with the comfortable beds, complements the overall inviting atmosphere of the hotel. Business travelers benefit from the convenient location and efficient service, with the hotel providing a safe environment and meeting various needs, making it a favorable choice for both leisure and business purposes.
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