4-Star HotelThis 4-star hotel, located in Intra Muros, offers a unique blend of historical charm and modern comfort. It is known for its elegant rooms and excellent service, providing a luxurious experience within the heart of Saint-Malo.
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Summary of reviews related to the '4 Star' categoryLa Maison des Armateurs has been a subject of divided opinions among its guests, particularly concerning its four-star rating. While some visitors found the service to be on par with the hotel's four-star status, others expressed dissatisfaction with various aspects.
Several reviews pointed out issues with the cleanliness and room size, noting that the cramped accommodations and cleanliness fell below the expected standards for a four-star hotel. The state of the facilities also raised some concerns; scratches in the bathroom, scuffed corners and dated decor were frequently mentioned. Furthermore, the absence of certain amenities, such as an elevator and Canal+ television channels, did not sit well with the guests expecting a full four-star experience.
The lack of typical four-star facilities and services led many to feel that the hotel did not live up to its rating. This sentiment was echoed in complaints about the breakfast experience, which some found lacking, albeit impacted by Covid-related changes.
Despite the mixed feedback, there were positive remarks about the level of service provided, which some guests found to be fitting of a four-star establishment. However, the overall sentiment suggested that for many, the hotel did not fulfill the expectations set by its four-star classification.
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