InfoSummary of reviewsThe Bannatyne Hotel Durham offers a convenient location for travelers with easy access to Durham and surrounding areas. However, some guests noted noise from the busy road outside. There were mixed reviews of the breakfast and dinner options with some guests criticizing the high price and limited menu. Rooms received mixed reviews with some guests praising the spacious and modern decor while others found the furniture to be basic and in need of maintenance. The hotel's cleanliness was also criticised but staff were generally friendly and accommodating. The hotel's spa and gym facilities received mixed reviews with some guests finding them amazing and others feeling they were sparse and basic. The beds were also hit or miss with some guests reporting uncomfortable bedding. The hotel was considered accessible for guests with physical disabilities with some rooms specifically designed for this purpose. Overall, the Bannatyne Hotel Durham offers affordable accommodation for guests who prioritize friendly service and comfortable rooms in a convenient location. Show more
InfoSummary of reviewsRamside Hall Hotel, Golf & Spa is a beautiful hotel located in a convenient location for exploring Sunderland and Durham. The breakfast offers a beautiful spread, but some guests found the food overcooked or cold. The hotel has a range of restaurants to choose from with some guests praising the food and others finding it poor. The rooms are spacious and comfortable, but some were noted to be dated or in need of attention. The hotel is mostly clean and tidy, but some guests found cobwebs and dust. The staff are generally polite, courteous and helpful with some exceptions. The spa facilities are outstanding, but some guests were disappointed with the level of service offered by the staff. The pool is great, but guests need to book specific time slots in advance. The beds have received mixed reviews with some finding them exceptionally comfortable and others unable to sleep well. Overall, Ramside Hall Hotel, Golf & Spa offers a comfortable and relaxing stay with beautiful surroundings and excellent leisure facilities. Show more
InfoSummary of reviewsRamside Hall Hotel, Golf & Spa is a beautiful hotel located in a convenient location for exploring Sunderland and Durham. The breakfast offers a beautiful spread, but some guests found the food overcooked or cold. The hotel has a range of restaurants to choose from with some guests praising the food and others finding it poor. The rooms are spacious and comfortable, but some were noted to be dated or in need of attention. The hotel is mostly clean and tidy, but some guests found cobwebs and dust. The staff are generally polite, courteous and helpful with some exceptions. The spa facilities are outstanding, but some guests were disappointed with the level of service offered by the staff. The pool is great, but guests need to book specific time slots in advance. The beds have received mixed reviews with some finding them exceptionally comfortable and others unable to sleep well. Overall, Ramside Hall Hotel, Golf & Spa offers a comfortable and relaxing stay with beautiful surroundings and excellent leisure facilities. Show more
InfoSummary of reviewsGilesgate Moor Hotel is well-regarded for its exceptional hospitality, convenience and value for money. Situated on the outskirts of Durham, the hotel offers easy access to the city centre via short bus rides or scenic walks. The nearby amenities, including a Tesco superstore and a 24-hour McDonald's, add to the convenient location, despite it not being in the most picturesque part of town. Guests appreciate the tranquil setting away from the central hustle and bustle, despite being adjacent to a busy road.
Breakfast at Gilesgate Moor Hotel is consistently highlighted as a standout feature. Guests praise the hearty, varied and freshly cooked meals, which include a full English breakfast and options like cereal, yogurt, fresh fruit and pastries. The use of quality local ingredients and the variety catering to dietary needs enhance the breakfast experience, often described as delicious, substantial and superb in value.
The rooms, while basic, are frequently noted for their cleanliness and comfort. Although some comments mention small sizes, the rooms are cosy and suited to guests’ needs. Beds are generally rated as very comfortable, contributing to restful stays. The hotel's cleanliness, particularly the spotless rooms and bathrooms with fresh towels provided daily, receives high praise from guests.
The friendliness and helpfulness of the staff, specifically the proprietors James, Sarah, Wendy and Graham, significantly enhance the guest experience. They are frequently commended for their attentiveness, welcoming nature and effort to accommodate guests' needs, making visitors feel valued and special.
Wi-Fi feedback is mixed with some guests finding excellent connectivity, while others experience poor connections, notably in upstairs rooms. However, the availability of free on-site and street parking adds to the hotel’s convenience for those arriving by car.
Overall, Gilesgate Moor Hotel stands out for its friendly hospitality, clean and comfortable rooms, excellent breakfast and practical location. It offers great value for money, making it an appealing choice for visitors seeking traditional and budget-friendly accommodation in Durham. Show more
