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Summary of reviewsThe Sun Hotel & Spa Legian - CHSE Certified provides a remarkable stay in Bali's vibrant area of Legian, offering easy access to the famed Legian and Kuta beaches and a bustling environment filled with dining, shopping, and nightlife options. Guests frequently commend the hotel's stellar location, which allows easy exploration of local attractions while maintaining a peaceful in-house ambiance.
Exceptional service is a hallmark of the hotel, with staff consistently praised for their friendliness, helpfulness, and ability to enhance the overall guest experience. The rooms are noted for their cleanliness and spaciousness, though some are reportedly dated and could benefit from updates. Despite occasional issues with noise and specific maintenance needs, the wide availability of clean, comfortable rooms fulfill the retreat needs of both couples and solo travelers.
Dining at the hotel offers excellent value for money, with many guests enjoying the varied menu, particularly the BBQ seafood buffet night, backed by lively live music. The breakfast receives mixed reviews with calls for more variety, but many consider it a good inclusion in the stay package. The on-site restaurant is consistently highlighted for its quality and affordability.
The spa emerges as a standout facility, highly praised for its therapeutic treatments and serene atmosphere, and guests frequently express satisfaction with the rejuvenating massage services. Although the Wi-Fi service reflects mixed reviews, indicating occasional connectivity issues, many find it satisfactory for basic internet needs.
The cleanliness of the hotel is repeatedly applauded, endorsing its status as a well-maintained establishment. The pool area, although not extensively expansive, impresses with its charm and relaxed ambiance. For families, the hotel provides interconnecting rooms suitable for older children, and the supportive staff add to the family-friendly environment.
Nonetheless, the Wi-Fi and some room facilities could benefit from improvement to further elevate the stay quality. Overall, The Sun Hotel & Spa Legian presents an attractive option for travelers prioritizing location, cleanliness, and service excellence in the heart of Bali's spirited Legian district. Show more
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Hotel with Spa
The Sun Hotel & Spa Legian features Prabha Spa where guests can enjoy rejuvenating body treatments and massages. The hotel also offers an outdoor pool and lush surroundings.
Hotel with Free Wi-Fi
The Sun Hotel & Spa Legian offers comfortable accommodations and spa facilities. Complimentary Wi-Fi is available, ensuring guests can stay connected easily.
Business Hotel
The Sun Hotel & Spa provides meeting rooms suitable for business luncheons and cocktail parties. It offers facilities such as flip charts, wireless microphones, and LCD projectors. The hotel also provides standard sound systems and Wi-Fi access.
Hotel with Outdoor Pool
The Sun Hotel & Spa Legian - CHSE Certified is listed as having an outdoor swimming pool.
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Cheap Hotel
Room Types
Deluxe Room with BalconyOffering a private balcony, this spacious air-conditioned room comes with a flat-screen cable TV, electric kettle and a safe. A refrigerated minibar and free bottled water are provided. En suite bathroom includes a shower, towels and toiletries.
Deluxe Room With Pool AccessOffering a private terrace with pool access, this spacious air-conditioned room comes with a flat-screen cable TV, electric kettle and a safe. A refrigerated minibar and free bottled water are provided. En suite bathroom includes a shower, towels and toiletries.
Deluxe Family RoomSuitable for up to 4 guests, this family room is more spacious and fitted with a private balcony . Features a king size and twin beds. It comes with a flat-screen cable TV, electric kettle and a safe. A refrigerated minibar and free bottled water are provided. En suite bathroom includes a shower, towels and toiletries.
Please note that this room type consists of 2 interconnecting rooms.
Premium Family RoomThe 2 interconnecting rooms feature air conditioning, seating area and safety deposit box. There are also a minibar, electric kettle and a refrigerator. En suite bathroom comes with a shower, hairdryer and free toiletries.
Premium Double or Twin RoomThis twin/double room features air conditioning, minibar and cable TV.
Superior Double or Twin RoomThis air-conditioned room has a flat-screen TV, minibar and en suite bathroom with shower and toiletries.
Deluxe Room With Pool Access and Free BeersThe spacious double room features air conditioning, a minibar, a terrace with pool views as well as a private bathroom boasting a shower. The unit has 1 bed.
Guest Reviews
7.6
Good
Location
Nestled in the lively heart of Legian, The Sun Hotel & Spa offers an unparalleled location that delights every traveler. Situated within walking distance from Legian and Kuta beaches, the hotel provides easy access to the vibrant pulse of the area, while maintaining a peaceful ambiance. Guests find themselves surrounded by a plethora of dining and shopping options, with nearby streets like Garlic Lane and Melasti Street being hotspots for retail therapy and flavorful meals. The hotel stands out for its central position, allowing guests to effortlessly explore the local markets, cafes, and nightlife, all within a few minutes' walk.
Equally impressive is the staff's dedication to service, consistently highlighted as friendly, accommodating, and eager to ensure a pleasant stay. The consistently clean and spacious rooms offer a comfortable retreat after a day of exploration. Overall, the strategic location combined with exceptional service makes The Sun Hotel & Spa an excellent hub for those seeking to immerse themselves in all that Legian and its surroundings have to offer.
Breakfast
The breakfast experience at The Sun Hotel & Spa Legian - CHSE Certified receives mixed reviews, showcasing a blend of traditional fare with a variety of options catering to different tastes. Guests frequently appreciate the friendliness and attentiveness of the breakfast staff, which adds to the overall dining experience. The breakfast menu is generally considered good, offering a mix of Western and Indonesian dishes, although the quality and variety fluctuate. Some praise the buffet for its abundant offerings and the effort put into its preparation, highlighting specific dishes like bacon and eggs.
Despite the positive mentions, there are repeated concerns about the temperature and replenishment of food, with some noting that the offerings can become monotonous over a longer stay. Limited vegan options and a lack of clear signage for certain items have also been pointed out. Overall, many guests find the breakfast satisfactory and a good value for money, especially when included in the room price, but suggest improvements in variation and presentation to enhance the experience further.
Dinner
The dining experience at The Sun Hotel & Spa Legian offers a blend of excellent quality and affordability, making it a rewarding aspect of a stay here. Guests have consistently praised the delicious meals available at the hotel's restaurant, highlighting especially the fantastic BBQ seafood buffet night on Fridays, which is touted as both a culinary delight and a great bargain. The buzz of live music accompanying dinners adds to the vibrant atmosphere, creating enjoyable evenings for diners. The menu is varied, with the Aussie steaks receiving notable mentions. Room service complements the restaurant offerings with quick delivery and appetizing dishes. While some guests mentioned issues with service speed and attentiveness, the overall consensus reflects satisfaction with both the taste and value of the meals. Whether indulging in a buffet or savoring a plate of pasta, guests have found the restaurant to be a noteworthy component of their stay.
Rooms
The rooms at The Sun Hotel & Spa Legian offer a mix of comfort and cleanliness, making them an appealing choice for couples and solo travelers alike. Many guests found the rooms to be clean, spacious, and equipped with all necessary amenities, with some rooms offering convenient poolside access. The air conditioning is noted to be effective, ensuring a cool retreat from Bali's tropical climate. The large, comfortable beds contribute to a restful night's sleep, and the staff consistently receive praise for their friendliness and helpfulness.
However, guests did point out some areas for improvement. Some rooms are described as a bit dated and could benefit from maintenance and refurbishment. Bathrooms, in particular, are noted to be small, and in some cases, the room size didn't meet expectations, especially for families. Noise from internal and external sources was also a concern for some visitors, particularly when the rooms faced the road or nearby bar.
Despite these points, the overall consensus is that The Sun Hotel & Spa provides clean, comfortable accommodations with friendly service, making it a reasonable option for those looking to explore the vibrant surroundings of Legian, Bali.
Beds
The reviews of the beds at The Sun Hotel & Spa Legian present a mix of comfort experiences. Many guests found the beds to be comfortable, with positive mentions of big and super comfy beds that provide a restful night's sleep. The use of comfortable and clean beds is frequently noted, highlighting an overall satisfactory sleep experience for a significant number of visitors. Several reviews point out the large size of the beds, which contributes to the relaxing atmosphere in the spacious rooms.
However, there are some inconsistencies in guest experiences, with a few mentioning that the beds were a bit hard or even too soft for others. Some guests commented on aspects like dampness from air conditioning affecting the bed and certain mattresses being lumpy or comprised of two singles pushed together, which can be less ideal for couples. Despite these occasional critiques, the overarching theme is a generally positive satisfaction with the comfortable bedding offered at the hotel.
Cleanliness
The Sun Hotel & Spa Legian - CHSE Certified stands out primarily for its exceptional cleanliness, often praised by guests for maintaining a high standard regarding the upkeep of its rooms and facilities. Frequent feedback highlights the immaculate condition of both the public areas and guest rooms, noting clean daily maintenance with fresh linen and tidy amenities. Guests repeatedly mention the hotel's cleanliness as being spotlessly tidy and faultless, with rooms serviced daily to an excellent standard. The pool also receives positive remarks for its cleanliness, making it an inviting spot for relaxation.
The hotel staff are consistently described as friendly and welcoming, greatly contributing to a pleasant stay. Their attentiveness ensures that guests' needs are accommodated promptly, enhancing the overall experience. In terms of location, the hotel benefits from its proximity to the city center and nearby amenities, making it convenient for travelers wanting to explore the area.
Despite these positives, some reviews point to areas needing improvement, such as dated building features and bathroom facilities requiring refurbishment. Occasionally, guests have noted issues like mold smell or cleanliness needing attention in specific instances. Yet, these concerns do not overshadow the hotel's affordability and value for money, as it generally provides a clean and comfortable environment suitable for both short and extended stays. Overall, The Sun Hotel & Spa Legian offers a clean sanctuary with excellent staff service, appealing to guests who prioritize these qualities during their travels.
Staff
At The Sun Hotel & Spa Legian in Bali, the staff stand out as the crowning jewel of the guest experience. Their unwavering friendliness and accommodating nature create a welcoming atmosphere that guests consistently praise. The staff's commitment to meeting guests' needs with a smile reflects their dedication to exceptional service. Whether noticing and remembering returning guests, attending to special requests efficiently, or simply being ever-helpful, the team ensures a memorable stay. Guests often note the staff's ability to go above and beyond, making each visit better than the last. While a few language barriers are mentioned, the overall communication is commendable with many staff having excellent English skills. The security and reception teams, alongside the restaurant and bar staff, excel in their roles, contributing significantly to the hotel's comforting and hospitable environment. Overall, the staff's genuine kindness and readiness to assist enhance the guest experience at this centrally-located Legian retreat.
Wi-Fi
The Sun Hotel & Spa Legian - CHSE Certified receives mixed reviews regarding its Wi-Fi. Guests have noted a range of experiences from excellent connectivity and fast internet access throughout the hotel, to instances where the Wi-Fi was only functional or decent. On the positive side, there are remarks about the Wi-Fi exceeding expectations and being stable in certain areas, making it manageable for basic connectivity needs. However, several guests have experienced significant issues, reporting slow, unstable, and frequently dropping connections, which can be inconvenient for those needing reliable internet for work or streaming. It appears that while some guests found the Wi-Fi sufficient, others encountered notable challenges, indicating variability in the network's performance.
Spa
Visitors to The Sun Hotel & Spa Legian often praise its spa for offering an exceptional and luxurious experience. Despite having restrictive hours, closing at 5 PM, guests find the treatments to be well worth planning around. The spa’s massage services are consistently described as outstanding, with specific treatments such as the Balinese massage and hair cream bath receiving enthusiastic recommendations. The therapists are noted for their friendliness, gentleness, and professionalism, enhancing the overall relaxation experience. The spa not only provides a chance to enjoy sensational and well-priced massages but also offers great value, with remarks highlighting its affordability. The serene setting on the top floor and the option of couple massages add to its charm. Returning guests emphasize the spa as a major highlight of their stay, with some stating they would revisit the hotel primarily for this service. Whether indulging in a facial or a full-body massage, the spa at The Sun Hotel & Spa Legian stands out as a haven of tranquility and rejuvenation.
Pool
Located conveniently close to shopping and entertainment, The Sun Hotel & Spa Legian boasts a commendable swimming pool that has delighted many guests. It's a large, clean facility, sheltered by the hotel on all sides, which keeps it refreshing and provides relief from the direct sun—though this often means it stays on the cooler side.
While the size and cleanliness of the pool frequently receive positive mentions, it is worth noting that seating around the pool area is limited and privacy can be an issue for rooms that open directly onto the pool. Despite these drawbacks, visitors generally find the pool beautiful, with many appreciating its nighttime ambiance and suitability for a swim.
Overall, the pool area complements the friendly staff and good food, enhancing the hotel's value and creating a relaxing retreat that many guests love. If one is comforted by the shade, the pool provides a pleasant cool-off point that's just steps away from well-appointed accommodations.
Beach
Situated conveniently close to Legian Beach, The Sun Hotel & Spa Legian offers a prime location for guests seeking easy beach access. A short stroll of about five to ten minutes will have you enjoying the sandy shores and public facilities nearby. The hotel's proximity to the beach is particularly beneficial for first-time visitors to Bali, providing an ideal starting point for exploring the vibrant coastal area. Despite some concerns about room quality and cleanliness, the overall location of the hotel remains a key highlight, making beach visits effortlessly accessible.
Family
The Sun Hotel & Spa Legian offers an accommodating environment for families, especially catering to those traveling with children. The hotel provides interconnecting family rooms, which are ideal for guests with kids, offering a comfortable and convenient layout for family stays. Families traveling together will appreciate the spacious and clean accommodations, as well as the family-friendly atmosphere throughout the property. Although it may not be perfect for very young children aged 1 to 5 years, the location and amenities are well suited for families with older kids or teenagers. Guests consistently remark on the welcoming and polite staff, which contributes to the overall positive experience at this family-friendly hotel. Additionally, the swimming facilities receive high praise for being child-friendly, making it a great choice for guests seeking relaxation and fun during their stay.
4 Star
The reviews for The Sun Hotel & Spa Legian – CHSE Certified highlight a mix of opinions with regard to its star rating, facilities, and services. While the property markets itself as a four-star hotel, several guests feel that it does not meet these expectations, with some pointing out that it deserves a lower rating. Concerns were raised about the need for maintenance and the basic nature of the breakfast offered, which lacks the variety expected at a four-star establishment.
Despite these criticisms, the hotel is often praised for being a good budget option. Many guests appreciate the excellent location and commend the hotel for providing satisfactory service, making it a worthwhile choice for those conscious of their spending. Although some aspects of the hotel might not align with four-star standards, it is considered great value for the price, particularly by budget travelers.
Yes, The Sun Hotel & Spa Legian has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at The Sun Hotel & Spa Legian.
No, The Sun Hotel & Spa Legian doesn't allow dogs.
No, parking facilities aren't available at The Sun Hotel & Spa Legian.
No, The Sun Hotel & Spa Legian doesn't have a gym.