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Glen Orchy House

Lerwick , 20 Knab Road (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsGlen Orchy House, situated in a prime location in Lerwick, offers an ideal base for travelers eager to explore the local attractions, scenic hiking areas, and stunning bay views. Its central positioning allows easy access to the town center, seaside, and ferry terminal, making it highly convenient for visitors. The property is further enhanced by ample free parking and clear signage, which adds to its appeal for those traveling by car. Guests appreciate the clean and comfortable accommodations, with the exceptional location being a notable highlight of their stay.

Guests frequently commend the breakfast at Glen Orchy House, describing it as a delicious and hearty experience with a wide range of options. The inclusion of local fish, fresh fruit, and customizable offerings contributes to its reputation as a standout meal. Service during breakfast is generally efficient and friendly, although some have mentioned slight delays or limited vegetarian options. Nonetheless, the breakfast experience significantly adds to the overall value and satisfaction of the stay.

The rooms at Glen Orchy House, though varied in size and style, provide a cozy atmosphere often praised for their cleanliness and comfort. While some rooms may be described as small or tired-looking due to the traditional decor, they maintain a well-kept environment. Some areas require modernization, particularly the bathrooms, to further enhance guest comfort. Despite these concerns, the staff’s outstanding service is consistently acknowledged, adding to the positive guest experience.

Cleanliness throughout the property is a strong point, with guest rooms and public areas meticulously maintained. While some facilities are considered dated, they do not detract from the welcoming atmosphere and the high standards of tidiness that characterize the establishment. Visitors frequently praise the amiable and professional staff, whose attentive service and hospitality contribute significantly to the hotel's charm.

WiFi connectivity at Glen Orchy House presents mixed experiences, with common areas offering more reliable access than individual rooms. The hotel is actively working to improve internet service, indicating ongoing commitment to enhancing guest amenities.

The beds, on the other hand, receive mixed reviews, with some guests finding them comfortable and others experiencing discomfort due to worn mattresses and bedding. Upgrading these elements is suggested as a way to improve the guest experience further.

Overall, Glen Orchy House presents itself as a charming and hospitable option for travelers, largely due to its strategic location, engaging staff, and commendable breakfast offerings, despite minor areas that could benefit from improvement.
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Room Types

Single Room The single room has a private bathroom fitted with a shower and a hairdryer. This single room offers a tea and coffee maker and a TV. The unit has 1 bed.

Double Room with Private Bathroom The double room offers a tea and coffee maker, as well as a private bathroom featuring a hairdryer. The unit offers 1 bed.

Triple Room The triple room features a private bathroom equipped with a shower and a hairdryer. This triple room provides a tea and coffee maker and a TV. The unit offers 2 beds.

Triple Room The triple room includes a private bathroom fitted with a shower and a hairdryer. This triple room features a tea and coffee maker and a TV. The unit has 3 beds.

Twin Room with Private Bathroom The twin room includes a private bathroom fitted with a shower and a hairdryer. This twin room features a tea and coffee maker and a TV. The unit has 2 beds.

Twin Room The twin room features a private bathroom equipped with a shower and a hairdryer. This twin room provides a tea and coffee maker and a TV. The unit offers 2 beds.

About Glen Orchy House

License: SI/PREM/168

Guest Reviews

8.4

Very Good

Location

Glen Orchy House boasts an excellent and ideal location, making it a prime choice for travelers visiting Lerwick. The hotel is centrally positioned, providing easy walking access to the town center, main street, cafes, and local attractions. Guests appreciate its proximity to the seaside, ferry terminal, and Commercial Street, all within a few minutes' walk. The location is perfect for those who wish to explore the scenic hiking areas and enjoy views over the bay. The property is well-signposted, and ample free parking ensures convenience for visitors traveling by car. Its strategic positioning allows guests to use it as a base to explore wider Shetland, with the added advantage of a clean and comfortable stay. With friendly staff and pleasant views, Glen Orchy House offers great value for those looking to immerse themselves in the beauty of Lerwick.

Breakfast

Glen Orchy House impresses guests with its standout breakfast offerings, frequently described as delicious, hearty, and cooked to order. Travelers find the variety exceptional, with a wide array of fruit, croissants, cereals, and both Full English and continental options available. The inclusion of fresh local fish, kippers, and a customization-friendly menu adds to the appeal. Guests consistently praise the fresh fruit selection, particularly the strawberries and melons, contributing to an overall perception of nutritious, high-quality meals. Service during breakfast is efficient, delivered with a friendly attitude, enhancing the dining experience. While most reviews are overwhelmingly positive, a few mention slower service and a lack of vegetarian cooked options. Still, the general consensus is that the breakfast is a highlight of the stay, contributing to the overall value for money at this well-regarded establishment.

Rooms

Glen Orchy House offers a range of room experiences for its guests, with many highlighting the stunning views and the hotel's convenient location close to the city center. The rooms, though varied in size, generally provide a comfortable and cozy atmosphere. Guests repeatedly mention the cleanliness of the rooms and the comfort of the beds, making it a reliable choice for a restful stay. However, the hotel’s traditional charm comes with some caveats, with several rooms described as small or tired-looking, and the décor being somewhat dated. Some guests noted that the rooms could be overly warm, while others felt the beds needed updating for enhanced comfort. Bathrooms were frequently described as functional yet in need of modern improvements. Outstanding staff service was a consistent point of praise, adding a positive dimension to the overall guest experience. Glen Orchy House is an older establishment that manages to maintain a well-kept environment, offering good value for its unique location, despite some areas needing renovation and improved maintenance.

Beds

Glen Orchy House presents a mixed experience when it comes to the comfort of its beds. Guests have noted that while some beds are described as very comfortable, others were considered the most uncomfortable they've ever slept in, with issues ranging from hard, lumpy mattresses to clumpy, thin pillows. A few travelers appreciated foam double beds for their comfort, but single beds often received criticism for being overly tight and uncomfortable, sometimes too small for larger individuals. The bedding, including duvets and bedlinen, is often characterized as old and worn out, with some guests experiencing mismatched beds with hard wooden boards underneath. Overall, while some guests found the accommodations adequate, many suggested that upgrading the bedding would significantly improve the experience, drawing attention to the need for newer mattresses and improved pillows. The hotel’s well-maintained ambiance contrasts with the urgent need for bedding updates.

Cleanliness

Nestled in a convenient location, Glen Orchy House frequently impresses guests with its admirable standards of cleanliness. The guest rooms consistently maintain a high level of tidiness, providing a comfortable and warm ambiance for visitors. Linens and bedding earn particular praise for their cleanliness and comfort. The property's shared areas, including public spaces, uphold the same standard of cleanliness, reflecting a meticulous attention to detail that is often found lacking in smaller guest houses.

Despite some comments highlighting dated facilities that might benefit from updates, guests generally find the overall cleanliness more than acceptable. The welcoming and helpful staff further enhance the experience, often contributing to a sense of warmth and hospitality. While a few aspects such as breakfast service and room amenities occasionally receive mixed remarks, the core of guests' satisfaction lies heavily in the pristine condition maintained throughout the establishment. Although there are areas needing improvement, Glen Orchy House remains a clean, comfortable, and hospitable option for travelers seeking accommodation in the area.

Staff

Nestled in a beautiful location, Glen Orchy House is celebrated for its exceptional staff who consistently impress guests with their hospitality and assistance. Their warm welcome and friendly service leave a lasting impression, making visitors feel instantly at ease. The management and kitchen staff are often singled out for going above and beyond, ensuring guests' needs are met with a cheerful and accommodating attitude.

Several reviews highlighted the superb professionalism and friendliness of the staff, with particular praise for individuals like Shawn and Sean, whose contributions were appreciated during guests' stays. Although the language barrier occasionally posed a mild challenge, the overall consensus is that the team excels at making every guest's experience enjoyable. Guests have praised the amiable reception staff for their helpfulness and for providing informative insights upon arrival.

The breakfast service is notably commended for its efficient and pleasant execution even under high demand, adding to the positive dining experience in this charming hotel. Clean rooms and the convenience of being able to store luggage prior to check-in are additional perks that add to the welcoming atmosphere.

While there might have been a few minor hiccups with some check-in processes, the general sentiment remains overwhelmingly positive due to the staff’s dedication and courteous nature. Glen Orchy House proves itself to be well-regarded not only for its picturesque setting but also for the delightful team who contributes to its charm and success.

Wi-Fi

At Glen Orchy House, guests have experienced varying levels of WiFi connectivity. While some have found the WiFi to be smooth and functional, particularly in common areas like the lounge, others have encountered challenges in their individual rooms. Issues such as intermittent connectivity, weak signals, and fluctuating internet speeds have been noted. The hotel has been actively updating its systems to address these concerns, with efforts underway to improve the experience for future visitors. Overall, WiFi performance appears to depend largely on the specific room location, and guests may find better connectivity in communal areas.

No, Glen Orchy House doesn't have any pool.

No, a spa isn't available at Glen Orchy House.

No, Glen Orchy House doesn't allow dogs.

No, parking facilities aren't available at Glen Orchy House.

No, Glen Orchy House doesn't have a gym.

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