Hotel with SpaThis hotel is a popular choice for guests seeking spa hotels in A Coruña. It offers comprehensive spa facilities and services for a relaxing experience.
Show more
Summary of reviews related to the 'Spa' categoryHotel Spa Congreso’s spa has garnered mixed feedback from its guests, though positive comments generally highlight it as a strong feature of the stay. Many guests appreciated the well-rounded and complete nature of the spa, describing it as nice, great, fantastic and even wonderful. The spa facilities often exceeded expectations with varied circuits and good treatment by the professional, kind and efficient staff. COVID-19 measures in the spa were reportedly well-organized, adding a layer of safety to the experience.
However, numerous reviews pointed out some concerns. The most frequent issue was that access to the spa came with an additional charge, a detail that was not always clear at the time of booking. Additionally, several guests noted that the spa was small and could get overcrowded, which detracted from the intended relaxation experience. Maintenance seemed to be another common problem; there were reports of cold water in the pool, broken facilities and outdated equipment. Despite these issues, those who managed to visit during less busy times spoke highly of their experience, suggesting the spa is particularly good when it is not crowded.
Overall, while the spa is a significant and mostly positive aspect of Hotel Spa Congreso, clearer communication about extra charges and improved maintenance could enhance guest satisfaction.
Show moreRead review summaries for all categories
