The hotel faces the bay of Rapallo at the popular Portofino coast. It is the only luxury hotel on this part of the Italian Riviera and offers luxuriously designed suites, an in-house spa, bars, restaurants, a beach club and event venues to host your meeting, wedding or party. The hotel also has a summer restaurant, the Eden Roc Lounge & Restaurant open at lunch and for dinner.
Summary of reviews
Overall, Excelsior Palace Portofino Coast provides an excellent five-star experience with exceptional service from friendly staff. Despite the hotel showing some age, it is very well managed and offers superb facilities and services for a comfortable and memorable vacation. The rooms are simply perfect, although the double beds may not be the most comfortable. Guests leave with an unforgettable and positive impression of this luxurious hotel.
Dominio Mare Resort & SPA is celebrated for its stunning location, offering guests breathtaking sea views and tranquility ideal for relaxation. The resort is nestled on a mountain side with panoramic vistas that charm visitors seeking respite from daily life. The beautiful setting is complemented by well-furnished apartments suitable for both families and couples, enhancing the overall getaway experience.
The facilities at Dominio Mare Resort & SPA, including its refined restaurant, nicely maintained spa, landscaped garden, and infinity pool, contribute to a comfortable and enjoyable stay. Guests laud the culinary offerings at the restaurant, highlighting the superb cuisine and friendly staff that elevate the dining experience. Though there are occasional critiques regarding menu selection and pricing, most find the dining atmospheric and pleasant.
Accommodations are generally spacious, clean, and designed to emphasize the spectacular views. While guests appreciate the cleanliness and modern structure, some have noted minor issues such as the need for enhanced kitchen equipment. There are isolated concerns about noise disturbances and room setup expectations, but overall, the thoughtfully designed rooms with captivating sea views ensure a memorable retreat.
Staff at the resort are frequently praised for their kindness and hospitality, creating a welcoming and attentive atmosphere. Positive interactions with reception and restaurant staff add to the pleasant guest experience, though language barriers are noted on occasion.
The spa is well-received, providing a charming escape with exceptional service and beautiful facilities, though advance booking is necessary. The pool is a standout feature, consistently admired for its cleanliness, picturesque views, and relaxing ambiance, albeit with minor temperature concerns.
Parking offers convenience with various options, though some guests find spaces tight. Bedding experiences are mixed, with some finding them comfortable while others suggest improvements to align with the resort's high standards.
Overall, Dominio Mare Resort & SPA stands out as a picturesque, restful destination blending stunning natural beauty with commendable services and facilities. Despite minor critiques, the resort's exceptional location and friendly staff make it a favored retreat for those looking to unwind amidst scenic surroundings.
Grand Hotel Bristol Spa Resort by R Collection Hotels is highly praised for its prime and picturesque location, offering splendid views of the lake and sea. Perched on a hill with stunning vistas of the Gulf, it provides a tranquil yet accessible escape, just a 15-minute walk from the heart of Rapallo. Guests appreciate the hotel's convenient proximity to key attractions like Portofino and Cinque Terre, as well as its seamless transport options including a nearby bus stop and ample parking facilities with special perks like free outdoor parking and charging stations for electric cars.
Guests commend the resort's exceptional cleanliness, meticulous housekeeping and luxurious feel. Rooms are spacious, well-appointed and often come with enchanting sea and lake views, adding a touch of elegance to the stay. The comfort of the rooms, bolstered by adjustable air conditioning and amenities such as coffee machines and soft drinks, enhances the overall experience, though bed comfort receives mixed feedback.
The breakfast experience at the resort stands out for its variety, quality and stunning sea views from the breakfast terrace. Guests highlight the comprehensive and fresh buffet selection, along with attentive and polite service, contributing to a delightful start to the day. While occasional inconsistencies are noted, the overall consensus remains highly positive.
Dining at the resort is a mixed experience with the Le Cupole restaurant receiving high praise for its gourmet quality and exemplary service and the rooftop restaurant being lauded for its incredible views and high-class dining. However, some guests point to slow service and a lack of menu variety in other dining areas. Nevertheless, the positive aspects of the fine dining experiences significantly enhance the hotel’s luxury appeal.
The hotel's spa receives rave reviews for its top-notch facilities, cleanliness and panoramic views, offering a pampering and relaxing retreat with features like heated pools, saunas and sensory showers. The pool area also garners acclaim for its beauty, comfortable sun loungers and breathtaking views, though occasional issues with cleanliness and heating are mentioned.
The staff at Grand Hotel Bristol Spa Resort are frequently highlighted as a standout feature, known for their warmth, professionalism and attentive service. Many guests feel that the staff's efforts contribute significantly to the hotel’s five-star reputation. The resort's overall service quality, combined with its outstanding amenities and breathtaking location, makes it a memorable and luxurious choice for travelers.
Additionally, guests have praised the hotel's location which offers easy access to beaches and local attractions. The staff has also received high praise for their friendliness and helpfulness throughout the stay. Guests have noted the cleanliness and modern amenities of the rooms, as well as the quality of the breakfast provided each morning. Overall, the Best Western Regina Elena is a top choice for travelers seeking a luxurious and relaxing stay in a beautiful location.
Hotel Laurin is a highly recommended four-star hotel located near Santa Margherita. Despite some guests feeling that the room amenities did not match the four-star rating, the hotel's cleanliness, secure box garage and overall quality were praised by many. The hotel's prime location and stunning views make it a perfect place to stay for a short break. While some guests felt that the price did not match the value of the amenities, the hotel's facilities and services compensated for any flaws. Overall, Hotel Laurin is a great choice for those looking for a comfortable and enjoyable stay.
Albergo Yacht Club Marina Di Loano is celebrated for its extraordinary location at the heart of the marina, providing guests with breathtaking views of the harbor, sea, and surrounding mountains. The picturesque and tranquil setting, coupled with modern and luxurious accommodations, offers a ship-like ambiance perfect for relaxation. The hotel's prime location allows for easy access to Loano's old town and beaches, making it an excellent choice for guests seeking convenience and scenic beauty.
The dining experience at the hotel is generally well-received, with guests enjoying the quality of the meals and the ambiance enhanced by beautiful sea views. The dinner menu, though occasionally affected by unexpected restaurant closures, maintains a reputation for high-quality offerings. Nearby dining options, including a Brazilian restaurant with a large outdoor deck, provide enticing alternatives.
Rooms at the Albergo Yacht Club Marina Di Loano are noted for their spaciousness, modern design, and spectacular views. Guests appreciate the comfort and functionality of the accommodations, with features such as large windows, balconies, and walk-in closets contributing to a serene experience. Daily cleaning services ensure that the rooms remain tidy and comfortable.
While the hotel's breakfast offerings receive mixed reviews, the setting provides appealing views of the port and hills. Some guests praise the quality and selection of breakfast items, though others note areas for improvement, particularly in terms of organization and variety.
The staff is consistently praised for their friendliness, professionalism, and attentiveness, significantly enhancing the guest experience. Special mentions of exemplary service reflect the staff's commitment to hospitality.
The rooftop pool and solarium are standout features, offering a tranquil retreat with stunning views. Guests enjoy the exclusive access and additional luxury of the rooftop amenities, though some mention the pool's cold temperature and occasional operational challenges.
Cleanliness is highlighted, with many guests appreciating the spotless rooms and daily maintenance. However, a few reports mention lapses in thorough cleaning. The hotel's secure and convenient parking arrangements are appreciated, providing peace of mind and ease of exploration in the surrounding area.
Overall, Albergo Yacht Club Marina Di Loano garners positive reviews for its exceptional location, comfortable accommodations, and attentive service, making it a highly recommended destination for visitors seeking a memorable marina experience.
Despite some negative feedback, Regina Elena Dependance has received positive reviews from guests who enjoyed their stay. The hotel offers well-priced rooms with beautiful ocean views. While some guests noted that the Dependance building needs remodeling to meet four-star standards, others described their experience as very good, excellent and superb. Although there were complaints about the room quality and services, the hotel still managed to impress some guests.