The hotel faces the bay of Rapallo at the popular Portofino coast. It is the only luxury hotel on this part of the Italian Riviera and offers luxuriously designed suites, an in-house spa, bars, restaurants, a beach club and event venues to host your meeting, wedding or party. The hotel also has a summer restaurant, the Eden Roc Lounge & Restaurant open at lunch and for dinner.
Summary of reviews
Overall, Excelsior Palace Portofino Coast provides an excellent five-star experience with exceptional service from friendly staff. Despite the hotel showing some age, it is very well managed and offers superb facilities and services for a comfortable and memorable vacation. The rooms are simply perfect, although the double beds may not be the most comfortable. Guests leave with an unforgettable and positive impression of this luxurious hotel.
Park Hotel Argento is a highly regarded accommodation, particularly for visitors eager to explore the Cinque Terre region and Levanto. Guests appreciate the hotel's exceptional location, which offers easy access to local attractions via a short walk or the hotel's reliable shuttle service. Nestled on a scenic hillside, the hotel provides breathtaking views and a tranquil setting, making it an appealing base for exploring the area.
The dining experiences at the hotel are frequently praised, with the breakfast buffet being a standout feature. Guests are consistently impressed by the variety and quality of the offerings, including fresh local products and dietary-friendly options. The attentive staff further enhance the breakfast experience with their cheerful service. Dinner at the hotel's restaurant is also well-received, noted for its delicious, reasonably priced meals and scenic terrace views.
Accommodations at Park Hotel Argento receive high marks for cleanliness, spaciousness, and comfort. Guests admire the tastefully furnished rooms, many of which feature terraces or balconies with stunning views. The hotel maintains impeccable standards of cleanliness throughout its facilities, contributing to a modern and inviting atmosphere.
The staff at Park Hotel Argento are often commended for their exceptional service and friendliness, which significantly enhances the guest experience. Many reviews highlight the warm, accommodating nature of the team, as well as their readiness to assist with any needs or requests.
The hotel's facilities, including a heated saltwater pool and a well-appointed spa, provide guests with ample opportunities to relax and unwind. The pool area, in particular, is celebrated for its scenic views and serene ambiance. Additionally, the hotel offers excellent parking facilities and a convenient charging station for electric vehicles, further enriching the visitor experience.
Families find Park Hotel Argento particularly accommodating, with spacious rooms and family-friendly amenities. The hotel's prime location and convenient shuttle services make it an ideal base for families exploring the Cinque Terre. Overall, Park Hotel Argento is highly recommended for travelers seeking a comfortable and welcoming stay, with exceptional service and amenities that often exceed expectations for a four-star hotel.
Dominio Mare Resort & SPA is celebrated for its stunning location, offering guests breathtaking sea views and tranquility ideal for relaxation. The resort is nestled on a mountain side with panoramic vistas that charm visitors seeking respite from daily life. The beautiful setting is complemented by well-furnished apartments suitable for both families and couples, enhancing the overall getaway experience.
The facilities at Dominio Mare Resort & SPA, including its refined restaurant, nicely maintained spa, landscaped garden, and infinity pool, contribute to a comfortable and enjoyable stay. Guests laud the culinary offerings at the restaurant, highlighting the superb cuisine and friendly staff that elevate the dining experience. Though there are occasional critiques regarding menu selection and pricing, most find the dining atmospheric and pleasant.
Accommodations are generally spacious, clean, and designed to emphasize the spectacular views. While guests appreciate the cleanliness and modern structure, some have noted minor issues such as the need for enhanced kitchen equipment. There are isolated concerns about noise disturbances and room setup expectations, but overall, the thoughtfully designed rooms with captivating sea views ensure a memorable retreat.
Staff at the resort are frequently praised for their kindness and hospitality, creating a welcoming and attentive atmosphere. Positive interactions with reception and restaurant staff add to the pleasant guest experience, though language barriers are noted on occasion.
The spa is well-received, providing a charming escape with exceptional service and beautiful facilities, though advance booking is necessary. The pool is a standout feature, consistently admired for its cleanliness, picturesque views, and relaxing ambiance, albeit with minor temperature concerns.
Parking offers convenience with various options, though some guests find spaces tight. Bedding experiences are mixed, with some finding them comfortable while others suggest improvements to align with the resort's high standards.
Overall, Dominio Mare Resort & SPA stands out as a picturesque, restful destination blending stunning natural beauty with commendable services and facilities. Despite minor critiques, the resort's exceptional location and friendly staff make it a favored retreat for those looking to unwind amidst scenic surroundings.
Grand Hotel Bristol Spa Resort by R Collection Hotels is highly praised for its prime and picturesque location, offering splendid views of the lake and sea. Perched on a hill with stunning vistas of the Gulf, it provides a tranquil yet accessible escape, just a 15-minute walk from the heart of Rapallo. Guests appreciate the hotel's convenient proximity to key attractions like Portofino and Cinque Terre, as well as its seamless transport options including a nearby bus stop and ample parking facilities with special perks like free outdoor parking and charging stations for electric cars.
Guests commend the resort's exceptional cleanliness, meticulous housekeeping and luxurious feel. Rooms are spacious, well-appointed and often come with enchanting sea and lake views, adding a touch of elegance to the stay. The comfort of the rooms, bolstered by adjustable air conditioning and amenities such as coffee machines and soft drinks, enhances the overall experience, though bed comfort receives mixed feedback.
The breakfast experience at the resort stands out for its variety, quality and stunning sea views from the breakfast terrace. Guests highlight the comprehensive and fresh buffet selection, along with attentive and polite service, contributing to a delightful start to the day. While occasional inconsistencies are noted, the overall consensus remains highly positive.
Dining at the resort is a mixed experience with the Le Cupole restaurant receiving high praise for its gourmet quality and exemplary service and the rooftop restaurant being lauded for its incredible views and high-class dining. However, some guests point to slow service and a lack of menu variety in other dining areas. Nevertheless, the positive aspects of the fine dining experiences significantly enhance the hotel’s luxury appeal.
The hotel's spa receives rave reviews for its top-notch facilities, cleanliness and panoramic views, offering a pampering and relaxing retreat with features like heated pools, saunas and sensory showers. The pool area also garners acclaim for its beauty, comfortable sun loungers and breathtaking views, though occasional issues with cleanliness and heating are mentioned.
The staff at Grand Hotel Bristol Spa Resort are frequently highlighted as a standout feature, known for their warmth, professionalism and attentive service. Many guests feel that the staff's efforts contribute significantly to the hotel’s five-star reputation. The resort's overall service quality, combined with its outstanding amenities and breathtaking location, makes it a memorable and luxurious choice for travelers.
Villa Riviera Resort is a luxurious and new resort located on the hill above Lavagna, offering a fantastic panoramic sea view. Guests rave about the beautiful surroundings and the stunning view, describing it as a dream location with an unforgettable view. The resort offers a great culinary experience with unique and delicious local food, although some guests found the prices at the pool restaurant to be a bit high. The rooms are consistently praised for their amazing views and super comfortable beds with guests describing them as superb. The top-notch staff are described as very friendly, helpful and willing to go above and beyond to assist guests with anything they need. The outdoor infinity pool, spa and restaurant are also highly praised. Overall, guests agree that Villa Riviera Resort is a top vacation spot on the Ligurian coast, offering exceptional quality, service and luxury.