The hotel faces the bay of Rapallo at the popular Portofino coast. It is the only luxury hotel on this part of the Italian Riviera and offers luxuriously designed suites, an in-house spa, bars, restaurants, a beach club and event venues to host your meeting, wedding or party. The hotel also has a summer restaurant, the Eden Roc Lounge & Restaurant open at lunch and for dinner.
Summary of reviews
Overall, Excelsior Palace Portofino Coast provides an excellent five-star experience with exceptional service from friendly staff. Despite the hotel showing some age, it is very well managed and offers superb facilities and services for a comfortable and memorable vacation. The rooms are simply perfect, although the double beds may not be the most comfortable. Guests leave with an unforgettable and positive impression of this luxurious hotel.
Hotel Punta San Martino enjoys high praise for its extraordinary location that offers breathtaking panoramic sea views and convenient access to the beach, local dining, shops and the town of Arenzano. The hotel's elevated hilltop position is particularly favored for its tranquil and scenic setting.
The breakfast experience is generally well-received with guests appreciating the variety, freshness and abundance of the offerings, all enhanced by a delightful ambiance and sea views. However, issues such as disturbance from birds and organizational concerns have been noted. Dinner at the hotel's restaurant receives mixed reviews. Many guests commend the quality of the food, service and exceptional views, though some mention high prices and occasional slow or indifferent service.
Rooms are praised for their spaciousness, cleanliness and stunning sea views. The large balconies or terraces are a highlight, despite some criticisms regarding outdated decor and occasional lack of amenities in the bathrooms. The hotel's cleanliness is upheld by good housekeeping, although some areas, like the pool and outdoor steps, need better maintenance.
Staff are largely viewed as friendly and professional, particularly at reception, though there are occasional mentions of cold or unmotivated behavior, affecting the breakfast and restaurant service.
The free WiFi service presents challenges with slow speeds, limited availability and usage caps, impacting the overall convenience for guests. The pool area, marked by its size and scenic views, is appreciated, despite some operational and cleanliness issues.
For beach lovers, Hotel Punta San Martino offers direct access to a clean, picturesque beach with convenient elevator and funicular services. However, high costs for sunbeds, reservation issues and rocky terrain detract from the experience.
Parking at the hotel is a mixed experience with limited free spaces, high fees and confusing layouts. Early arrival is crucial to securing a convenient spot.
Families find the hotel accommodating with spacious rooms and helpful staff, though noise and a lack of adequate amenities for children can be a concern. The comfort of the beds is consistently praised, providing guests with a cozy and restful sleep experience.
Overall, Hotel Punta San Martino stands out for its stunning location, spacious rooms and friendly staff, making it a noteworthy option for those seeking a peaceful coastal retreat. However, attention to service improvements and better maintenance could significantly enhance the guest experience.
Hotel Helvetia in Sestri Levante offers an outstanding experience, consistently earning high praise from guests across several categories. The hotel’s location is one of its most celebrated features; guests are enamored with its scenic setting in the heart of Sestri Levante, offering breathtaking views of the Bay of Silence from both rooms and communal areas such as the rooftop terrace and pool.
Breakfast at Hotel Helvetia is another highlight with guests repeatedly praising the excellent quality, variety and freshness of the offerings. Served on a terrace with stunning views, the breakfast experience is enhanced by personal waiters who fulfill requests with a high level of service. Mornings here are said to be a memorable part of the stay.
The dining experience extends to dinner, where the hotel’s restaurant offers an impressive array of dishes both à la carte and on the terrace. Despite a few mentions of the meals being slightly salty and the cost being on the higher side, the cuisine is generally acclaimed as delicious with positive feedback about the chef’s engaging demeanor.
Accommodations at Hotel Helvetia are lauded for their modern amenities, spaciousness and impeccable cleanliness. Rooms are cleaned several times a day, ensuring a comfortable and refreshing stay. While a few rooms are noted to be on the smaller side and some bathrooms a bit narrow, the overall comfort and luxury provided make up for these minor drawbacks.
Cleanliness is another strong suit of the hotel, evident in every corner from the rooms to the private beach area. The pristine environment adds to the pleasant and relaxing atmosphere enjoyed by guests.
The staff at Hotel Helvetia play a crucial role in shaping the exceptional guest experience. Described as kind, friendly and highly attentive, the team consistently goes above and beyond to ensure guests feel welcome and well-cared for. Notably, the service from the front desk and rooftop bar staff is frequently highlighted for its excellence.
The hotel’s private beach, though sometimes described as narrow and occasionally crowded, still receives favorable reviews for its mix of sandy and rocky sections and the excellent beach service. The combination of nearby beach bars, parks and restaurants adds to the convenience, making the beach a favored spot for relaxation with stunning bay views.
Overall, Hotel Helvetia stands out as a premier destination on the Ligurian coast, thanks to its superb location, excellent dining, high-standard accommodations, unparalleled cleanliness, dedicated staff and beautiful beach setting. This combination of features ensures a memorable and delightful stay for all visitors.
Sesta Terra Natural Resort is a remarkable destination that harmonizes nature and luxury in a tranquil setting, featuring breathtaking views of the Gulf of Framura and the Ligurian Sea. The resort offers an unparalleled glamping experience, with beautifully integrated safari tents and lodges, providing an ideal escape for sea view enthusiasts seeking peace and privacy. Its remote mountain locale benefits from convenient transport links, including shuttle services that offer easy access to nearby attractions such as Cinque Terre, making the resort a well-situated retreat complemented by warm and attentive staff.
Guests consistently praise the quality and variety of breakfast offerings, enjoying meals enriched by stunning views and a touch of authenticity through local products. The dining experience further impresses with refined international cuisine served in a setting that pairs perfectly with the beautiful sea views. Although some aspects such as price performance and dining consistency receive minor critiques, the overall satisfaction among diners is evident, particularly emphasizing the memorable experience of meals enjoyed with a view.
The accommodations, whether in glamping tents or cozy bungalows, offer a blend of comfort and nature, characterized by spacious and well-furnished interiors that enhance the serene environment. Guests relish the incredible sea views and comfort provided by high-quality bedding, ensuring a restful night amid the natural beauty surrounding them. Though some maintenance issues are noted, the overall thoughtfully designed rooms and attentive service outweigh these concerns.
Cleanliness at the resort receives commendations for its well-maintained cottages and environment, contributing to a peaceful and inviting atmosphere. The friendly staff plays a crucial role, consistently enhancing the experience through their politeness, efficiency, and dedication, creating a warm and hospitable environment that guests appreciate.
The resort's spa and infinity pool offer exclusive relaxation and stunning views, contributing to guests' overall sense of well-being, despite occasional accessibility and maintenance concerns. For dog-loving travelers, the resort stands out as exceptionally welcoming, providing amenities that ensure both owners and pets enjoy their stay in a serene and inclusive setting.
While the resort's luxury and elegant accommodations cater primarily to adults and older children, families may encounter challenges due to the mountainous terrain and design. Nevertheless, Sesta Terra Natural Resort presents a unique blend of opulence and nature, promising a memorable escape amid beautiful coastal views and a charming forest setting.
Park Hotel Argento is a highly regarded accommodation, particularly for visitors eager to explore the Cinque Terre region and Levanto. Guests appreciate the hotel's exceptional location, which offers easy access to local attractions via a short walk or the hotel's reliable shuttle service. Nestled on a scenic hillside, the hotel provides breathtaking views and a tranquil setting, making it an appealing base for exploring the area.
The dining experiences at the hotel are frequently praised, with the breakfast buffet being a standout feature. Guests are consistently impressed by the variety and quality of the offerings, including fresh local products and dietary-friendly options. The attentive staff further enhance the breakfast experience with their cheerful service. Dinner at the hotel's restaurant is also well-received, noted for its delicious, reasonably priced meals and scenic terrace views.
Accommodations at Park Hotel Argento receive high marks for cleanliness, spaciousness, and comfort. Guests admire the tastefully furnished rooms, many of which feature terraces or balconies with stunning views. The hotel maintains impeccable standards of cleanliness throughout its facilities, contributing to a modern and inviting atmosphere.
The staff at Park Hotel Argento are often commended for their exceptional service and friendliness, which significantly enhances the guest experience. Many reviews highlight the warm, accommodating nature of the team, as well as their readiness to assist with any needs or requests.
The hotel's facilities, including a heated saltwater pool and a well-appointed spa, provide guests with ample opportunities to relax and unwind. The pool area, in particular, is celebrated for its scenic views and serene ambiance. Additionally, the hotel offers excellent parking facilities and a convenient charging station for electric vehicles, further enriching the visitor experience.
Families find Park Hotel Argento particularly accommodating, with spacious rooms and family-friendly amenities. The hotel's prime location and convenient shuttle services make it an ideal base for families exploring the Cinque Terre. Overall, Park Hotel Argento is highly recommended for travelers seeking a comfortable and welcoming stay, with exceptional service and amenities that often exceed expectations for a four-star hotel.
Villa Riviera Resort is a luxurious and new resort located on the hill above Lavagna, offering a fantastic panoramic sea view. Guests rave about the beautiful surroundings and the stunning view, describing it as a dream location with an unforgettable view. The resort offers a great culinary experience with unique and delicious local food, although some guests found the prices at the pool restaurant to be a bit high. The rooms are consistently praised for their amazing views and super comfortable beds with guests describing them as superb. The top-notch staff are described as very friendly, helpful and willing to go above and beyond to assist guests with anything they need. The outdoor infinity pool, spa and restaurant are also highly praised. Overall, guests agree that Villa Riviera Resort is a top vacation spot on the Ligurian coast, offering exceptional quality, service and luxury.
Grand Hotel Bristol Spa Resort by R Collection Hotels is highly praised for its prime and picturesque location, offering splendid views of the lake and sea. Perched on a hill with stunning vistas of the Gulf, it provides a tranquil yet accessible escape, just a 15-minute walk from the heart of Rapallo. Guests appreciate the hotel's convenient proximity to key attractions like Portofino and Cinque Terre, as well as its seamless transport options including a nearby bus stop and ample parking facilities with special perks like free outdoor parking and charging stations for electric cars.
Guests commend the resort's exceptional cleanliness, meticulous housekeeping and luxurious feel. Rooms are spacious, well-appointed and often come with enchanting sea and lake views, adding a touch of elegance to the stay. The comfort of the rooms, bolstered by adjustable air conditioning and amenities such as coffee machines and soft drinks, enhances the overall experience, though bed comfort receives mixed feedback.
The breakfast experience at the resort stands out for its variety, quality and stunning sea views from the breakfast terrace. Guests highlight the comprehensive and fresh buffet selection, along with attentive and polite service, contributing to a delightful start to the day. While occasional inconsistencies are noted, the overall consensus remains highly positive.
Dining at the resort is a mixed experience with the Le Cupole restaurant receiving high praise for its gourmet quality and exemplary service and the rooftop restaurant being lauded for its incredible views and high-class dining. However, some guests point to slow service and a lack of menu variety in other dining areas. Nevertheless, the positive aspects of the fine dining experiences significantly enhance the hotel’s luxury appeal.
The hotel's spa receives rave reviews for its top-notch facilities, cleanliness and panoramic views, offering a pampering and relaxing retreat with features like heated pools, saunas and sensory showers. The pool area also garners acclaim for its beauty, comfortable sun loungers and breathtaking views, though occasional issues with cleanliness and heating are mentioned.
The staff at Grand Hotel Bristol Spa Resort are frequently highlighted as a standout feature, known for their warmth, professionalism and attentive service. Many guests feel that the staff's efforts contribute significantly to the hotel’s five-star reputation. The resort's overall service quality, combined with its outstanding amenities and breathtaking location, makes it a memorable and luxurious choice for travelers.
The Royal Hotel Sanremo is a luxurious and historic 5-star hotel that offers exceptional services and facilities. Its prime location near the town center and amenities with stunning views of the sea make it a top choice for exploring Sanremo on foot. The hotel's beautiful pool area adds to the overall appeal and the breakfast buffet is diverse and generous with impeccable service. The spacious and well-equipped rooms with comfortable beds and clean bathrooms, along with the attentive and friendly staff, make for a nostalgic and pleasant stay. The hotel's spa and pool are standout features with guests praising the equipment and facilities available. While some guests mention minor issues such as noise levels and outdated decor, the hotel's Belle Epoque charm and beautiful sea views more than make up for it. Overall, the Royal Hotel Sanremo provides a unique and unforgettable experience for those seeking a luxurious, old-world Italian vacation.
Elegant, late 19th century villa, with its Mediterranean vegetation surroundings, in one of Italy's most beautiful parks, overlooking the Gulf of Alassio, is a perfect choice for hosting receptions, weddings, corporate events and banquets.
The Grand Hotel Alassio Beach & Spa Resort – The Leading Hotels of the World is lauded for its prime beachfront location and breathtaking sea views, which provide a tranquil yet centrally positioned getaway. Nestled by a beautiful private beach and close to local attractions, the hotel's setting is ideal for both relaxation and exploration. Guests consistently highlight the well-maintained interiors, clean rooms and very pleasant spa which enhance the overall positive experience.
The breakfast at the resort receives generally positive feedback, particularly for its diversity, excellent service and beautiful sea-front setting. The buffet with its assorted hot and cold options, is often described as a dream. However, some guests feel that it occasionally falls short of the five-star expectations due to limited variety and occasional service delays.
Dinner experiences reveal a more mixed reception with some guests finding the quality lacking, particularly at the Bistro restaurant. However, high-level cuisine at the GAZEBO and standout dishes, like pizza, receive praise. Dining on the beach is noted for its romantic ambiance and overall, while some improvements are needed, there are still enjoyable dining elements.
The rooms receive a mixed reception; while they are modern, comfortable and decorated with charming Art Deco touches, some guests note their compact size and inadequate storage, particularly the bathrooms. Maintenance issues with showers and bathtubs are also mentioned. However, rooms with sea views are particularly praised for their stunning vistas and the overall atmosphere is described as luxurious and calm.
Cleanliness at the hotel generally receives good feedback with well-maintained rooms, facilities and beach areas. However, some guests note inconsistent housekeeping standards and specific areas needing better upkeep. Despite these criticisms, the hotel’s beautiful seafront location, excellent spa and professional staff contribute positively to guests' experiences.
The staff at the Grand Hotel Alassio is widely accoladed for their friendliness, kindness and attentiveness. Guests often highlight the team’s professionalism and helpful nature, significantly contributing to the hotel’s esteemed reputation.
The spa receives glowing reviews for its array of amenities, including seawater pools, saunas and hammam areas. It is often referred to as serene and magnificent, offering excellent massages and wellness services that create a truly relaxing environment.
The pool area, complemented by the spa’s facilities, is appreciated for its spaciousness and cleanliness, although there are suggestions that the indoor pool could benefit from refurbishing. The private beach stands out for its cleanliness and well-organized facilities with complimentary sun loungers and umbrellas contributing to a highly enjoyable beach experience.
Beds in the hotel are generally praised for their comfort, though some guests mention that the bed sizes are smaller than expected and the firmness of the mattresses varies.
While the Grand Hotel Alassio has commendable aspects like customer care and spa facilities, some guests feel it falls short of five-star standards in areas such as room readiness, daily maintenance services and dining quality. Despite these shortcomings, many visitors believe that with service improvements, the hotel has the potential to be highly recommendable.
Nestled in a prime location, the Imperiale Palace Hotel is a luxurious gem overlooking the scenic bay of Santa Margherita and the tip of Portofino. Its well-maintained gardens and historic charm dating from the 19th century create a mesmerizing ambiance that complements its elevated position atop a hill, providing guests with breathtaking views. Just a short walk from the city center, the hotel offers a picturesque retreat with exceptional facilities, luxurious amenities and friendly, helpful staff enhancing the overall guest experience.
Guests consistently praise the breakfast experience, highlighting the diverse and well-presented selection, which includes freshly cooked to order options and an abundant buffet. Enjoying breakfast on a beautiful terrace overlooking the sea with top-notch service from the friendly and professional staff, adds to the delightful morning ambiance. Although there are occasional comments about minimal staffing, the breakfast is often described as one of the best hotel breakfasts ever experienced.
The dinner offerings at the Imperiale Palace Hotel are generally seen as very good with quality food and drinks, sometimes described as excellent. The romantic ambiance of the restaurant and the poolside service for dinner receive positive remarks. While some guests feel that the food might be overpriced and service could be better trained, the evening bar service staff add to the overall charm of dining at the hotel.
Room accommodations offer a mixed experience. Guests appreciate the beautiful, spacious and comfortable rooms, many with stunning sea views and balconies, featuring attractive furnishings and exceptional bedding. However, some rooms near train tracks suffer from noise disturbances and certain areas are noted to be outdated or in need of better insulation and maintenance. Despite these drawbacks, the historical decor, lovely garden paths and convenient location are well-received with sea view rooms highly recommended.
The Imperiale Palace Hotel excels in cleanliness with the property and grounds consistently described as exceptionally clean and tidy. Guests appreciate the regular housekeeping services and immaculate gardens, contributing to the overall positive impression of the hotel's maintenance.
The staff at the Imperiale Palace Hotel are frequently highlighted for their friendly and attentive service, making guests feel valued and special, especially during unique occasions. From the reception to the beach club, the personnel's accommodating nature and professionalism enhance the charm of the hotel's lavish amenities, despite minor criticisms about service consistency.
The pool area is highly praised, featuring a heated seawater pool and a waterfront lounge area reached through scenic gardens. The private beach is also a standout feature, offering a fantastic organized setting with a bar and restaurant, enhancing the overall guest experience.
Overall, the Imperiale Palace Hotel combines historical elegance and modern updates with a superb location, making it a highly recommended destination for a lavish seaside escape. Guests are treated to top-notch service, exceptional dining, luxurious accommodations and meticulously maintained surroundings, ensuring an opulent and memorable stay.
Hotel Metropole has garnered widespread acclaim from its guests for various aspects of the hotel, delivering an exceptional experience across all categories. The hotel's prime location, a short walk from the center of Santa Margherita and close to the train station and beach, makes it an ideal base for exploring the area, including Portofino. Guests find the setting picturesque with stunning sea views and easy access to local amenities, bars and restaurants. The well-kept gardens and private beachfront add to the serene atmosphere.
Breakfast at Hotel Metropole is frequently highlighted as a standout feature, offering a generous, varied and high-quality spread that caters to diverse tastes. Served on a flowered terrace or veranda with sea views, the breakfast experience is often described as delightful and superb, enhanced by the attentive staff.
The hotel's restaurant also receives praise, particularly for its dinner offerings. Guests commend the excellent cuisine, reasonable pricing and variety of dishes available, including good vegetarian options. The family-run atmosphere with the owner actively involved in service, adds to the dining experience's charm.
The rooms at Hotel Metropole offer a blend of comfort and modernity, noted for their cleanliness, spaciousness and scenic views. Though a few guests mention some rooms needing renovation, the general sentiment is positive with mentions of effective daily cleaning and amenities like balconies or gardens enhancing the stay.
Cleanliness is a consistent theme in guest reviews with many describing the hotel as spotlessly clean and well-maintained. The staff's dedication to maintaining high standards of cleanliness contributes to a comfortable and welcoming environment.
The exceptional staff at Hotel Metropole significantly enhance the overall guest experience. Described as friendly, helpful and professional, the staff's attentiveness and kindness leave a lasting positive impression. This high level of service extends to all areas of the hotel, including the beach and dining areas.
The hotel's spa is another highlight, praised for its relaxing and therapeutic atmosphere, along with stunning facilities like the indoor pool, sauna and gym. Despite being described as small by some, the spa's enchanting qualities and professional, friendly staff make it an exceptional feature.
Guests also appreciate the pool facilities, enjoying the heated seawater outdoor pool and the saltwater indoor pool. The excellent views and magical ambiance of the pool area further enhance the leisure experience.
The private beach area affiliated with the hotel is lauded for its comfort and exclusivity. Guests enjoy the direct access, lovely paths through the gardens, excellent beach service and the picturesque view of the bay.
While the on-site parking is secure and professionally managed, some guests find the parking fee high and mention occasional access difficulties. Despite these concerns, the parking service is generally well-regarded.
Families find Hotel Metropole particularly welcoming with amenities and services catering to those traveling with children. The hotel's accommodating staff and prime location make it a pleasant choice for families, though it is also popular among elderly Italian couples.
Guests' opinions on the beds are mixed with many finding them comfortable and praising the quality of the mattresses. However, some guests note issues with firmness and the quality of the pillows.
Hotel Metropole exudes an atmosphere of luxury with many guests comparing its quality and service to that of a 5-star hotel. The beautiful structure, well-maintained gardens, excellent cuisine and exceptional service collectively create a pleasantly luxurious ambiance, ensuring a memorable stay.
Overall, Hotel Metropole stands out for its prime location, exceptional service and high-quality amenities, making it a top choice for travelers seeking comfort, convenience and a touch of luxury.
Le Ville Relais offers an enchanting escape for those seeking tranquility and natural beauty, perched high above La Spezia. Guests are captivated by its stunning location overlooking the Gulf of Poets, creating a serene atmosphere nestled among olive groves. This charming hotel serves as an ideal base for exploring the region, including attractions like Cinque Terre and Portovenere, though traveling by car is recommended due to its slightly remote access.
The accommodations at Le Ville Relais are lauded for their comfort and cleanliness, featuring spacious rooms with breathtaking views from private terraces. While room decor might seem dated to some, the well-appointed amenities and attention to detail make for a relaxing stay. The peaceful environment extends to the beautiful infinity pool, a central highlight that offers panoramic vistas of the sea and mountains, enhancing the overall ambiance of relaxation.
Dining at Le Ville Relais is a standout experience. The hotel's restaurant receives continual praise for its exquisite, top-quality Italian cuisine, complemented by attentive and friendly service. The breakfast, served with a view, is noted for its delightful variety and quality ingredients, catering to diverse dietary needs and setting a perfect start to the day.
Guests consistently commend the warmth and professionalism of the staff, whose exceptional service enhances the overall experience. This genuine hospitality is reflected in personalized attention and a welcoming demeanor, notably enhancing the feeling of being well-cared-for.
While some areas such as Wi-Fi connectivity and bed comfort have room for improvement, these minor concerns are overshadowed by the hotel's overall charm and allure. Le Ville Relais, with its boutique feel and romantic setting, provides a charming and memorable retreat, ideal for couples and travelers seeking a serene experience amidst spectacular views. Whether indulging in the culinary delights, relaxing by the pool, or simply enjoying the serene surroundings, guests leave with cherished memories of their stay.
LHP Hotel Santa Margherita Palace & SPA in Santa Margherita Ligure offers an inviting experience with its modern elegance and superb location. Centrally situated, guests enjoy easy access to the beach, ferry and train stations and the vibrant city center filled with shops, restaurants and attractions. The hotel's design is both elegant and contemporary, complemented by clean, well-equipped rooms and exceptional service. Despite its central location, the hotel maintains a quiet ambiance, providing a peaceful retreat after a day of exploring.
Guests generally commend the breakfast for its variety and quality, offering an ample selection of fruit, pastries, nuts and savory items, alongside gluten-free and healthy options. The breakfast service, extended until 11 AM, is highlighted for its friendly staff and pleasant atmosphere, particularly when dining in the courtyard. However, some guests noted areas for improvement such as limited choices and high costs.
The rooms are consistently praised for their spaciousness, cleanliness and modern aesthetics. Guests appreciate the comfortable large beds, functional design and amenities like private terraces and Jacuzzis. Though some mention small bathrooms and occasional annex access, these are minor concerns compared to the overwhelmingly positive feedback on room quality.
Cleanliness is a standout feature with immaculate rooms and well-maintained facilities contributing to a fresh, inviting atmosphere. The hotel's exceptional cleaning staff receive frequent praise for their efforts.
The staff are highly praised for their professionalism, friendliness and helpfulness, significantly enhancing guests’ experiences. Individuals like Feliciano and Mateo are often mentioned for their attentiveness and ability to make stays memorable.
While the wifi service received mixed reviews with some guests experiencing connectivity issues, the hotel’s spa is widely celebrated. The spa’s facilities, including a heated pool, sauna, Turkish bath, ice cave and relaxation area, as well as superb massages, offer a tranquil and rejuvenating experience.
The convenience of parking services is appreciated, despite the high cost, given the central location where parking can be challenging. Guests value the ease and security provided by the hotel’s parking assistance service.
Guest feedback on the beds is generally positive, noting comfort and cleanliness. Some found the mattresses and pillows too firm, but this did not overshadow the overall positive bedding experience.
Despite positioning itself as a 5-star hotel, many guests feel the LHP Hotel Santa Margherita Palace & SPA falls short of true 5-star standards, suggesting it aligns more with a high 3-star or mid-range 4-star experience. While the hotel’s ambiance and luxurious elements are appreciated, the overall consensus indicates the need for improvements to match the premium billing.
In summary, LHP Hotel Santa Margherita Palace & SPA is celebrated for its central location, clean and modern rooms, excellent staff and inviting spa. While breakfast and wifi require some improvement and the 5-star rating is debated, the hotel still offers a memorable and comfortable stay mingled with elements of luxury.
The Grand Hotel Dei Castelli is a stunning and luxurious 4-star hotel that many guests feel deserves a 5-star rating. The hotel's location atop a hill provides breathtaking panoramic views of the Italian riviera and the Bay of Silence. The staff is friendly and highly praised for their exceptional service. The breakfast is fantastic with a great variety of sweet and savory options and the restaurant offers gourmet cuisine with beautiful presentation and spectacular views. The rooms are spacious, beautiful, clean and comfortable with large and practical bathrooms. The hotel is well-maintained and kept spotless and the parking is hassle-free and convenient. The hotel is a historic castle that transports guests back in time to a fairytale-like setting and the attention to detail and exceptional level of service make for an exclusive, elegant and comfortable stay. While some guests have noted issues with the restaurant and inconsistent service, the majority of guests thoroughly enjoy their stay and highly recommend the Grand Hotel Dei Castelli for a luxurious Italian getaway.
The LVG Hotel Collection - Grand Hotel Mediterranee is celebrated by guests for its prime location along the Ligurian Riviera, providing breathtaking views of the Mediterranean Sea. Its strategic position ensures easy access to the bustling center of Alassio with its shops, restaurants and historic sites, while maintaining a serene atmosphere. Guests love the proximity to the beach, just across the street and the hotel’s own private beach with excellent amenities and a seaside restaurant enhancing the overall experience.
Breakfast at the hotel receives high marks for its variety and quality with phrases like "excellent" and "delicious" frequently mentioned. Guests enjoy the option to dine with a beautiful sea view either on the terrace or promenade, contributing to a superb breakfast ambiance. The breakfast service is praised for its friendly staff and hearty offerings, despite minor issues like occasional crowdedness and limited shaded seating.
Dinner experiences are mixed with the beach restaurant’s lunch offerings receiving high praise for their quality and refinement. Some guests, however, found the dinner service lacking and overpriced. Room service is well-regarded for its variety and quality, elevating the overall dining experience despite some inconsistencies.
The cleanliness of the hotel is another highlight with impeccably maintained rooms and public areas. Guests appreciate the daily cleaning service and the overall tidy environment. The staff consistently earn high praise for their friendliness, professionalism and attentiveness, enhancing the overall guest experience through their welcoming demeanor and efficient service.
While the WiFi service has mixed reviews with some guests enjoying strong and reliable connections, others experience inconsistent signals, particularly at the beach. The spa is well-loved for its clean and pleasant atmosphere, excellent massages and variety of wellness facilities, though some guests note additional fees and booking difficulties.
The gym, while well-equipped and clean, is noted for its small size and limited hours. Pool facilities receive similar feedback, praised for their cleanliness and panoramic views but critiqued for extra charges and occasional unavailability.
Overall, LVG Hotel Collection - Grand Hotel Mediterranee stands out for its exceptional location, diligent staff and high standards of cleanliness. Some areas, like WiFi and dining, have room for improvement, but the positive aspects make it a highly recommended destination for travelers seeking a picturesque seaside retreat along the Ligurian coast.