The hotel faces the bay of Rapallo at the popular Portofino coast. It is the only luxury hotel on this part of the Italian Riviera and offers luxuriously designed suites, an in-house spa, bars, restaurants, a beach club and event venues to host your meeting, wedding or party. The hotel also has a summer restaurant, the Eden Roc Lounge & Restaurant open at lunch and for dinner.
Summary of reviews
Overall, Excelsior Palace Portofino Coast provides an excellent five-star experience with exceptional service from friendly staff. Despite the hotel showing some age, it is very well managed and offers superb facilities and services for a comfortable and memorable vacation. The rooms are simply perfect, although the double beds may not be the most comfortable. Guests leave with an unforgettable and positive impression of this luxurious hotel.
Grand Hotel Bristol Spa Resort by R Collection Hotels is highly praised for its prime and picturesque location, offering splendid views of the lake and sea. Perched on a hill with stunning vistas of the Gulf, it provides a tranquil yet accessible escape, just a 15-minute walk from the heart of Rapallo. Guests appreciate the hotel's convenient proximity to key attractions like Portofino and Cinque Terre, as well as its seamless transport options including a nearby bus stop and ample parking facilities with special perks like free outdoor parking and charging stations for electric cars.
Guests commend the resort's exceptional cleanliness, meticulous housekeeping and luxurious feel. Rooms are spacious, well-appointed and often come with enchanting sea and lake views, adding a touch of elegance to the stay. The comfort of the rooms, bolstered by adjustable air conditioning and amenities such as coffee machines and soft drinks, enhances the overall experience, though bed comfort receives mixed feedback.
The breakfast experience at the resort stands out for its variety, quality and stunning sea views from the breakfast terrace. Guests highlight the comprehensive and fresh buffet selection, along with attentive and polite service, contributing to a delightful start to the day. While occasional inconsistencies are noted, the overall consensus remains highly positive.
Dining at the resort is a mixed experience with the Le Cupole restaurant receiving high praise for its gourmet quality and exemplary service and the rooftop restaurant being lauded for its incredible views and high-class dining. However, some guests point to slow service and a lack of menu variety in other dining areas. Nevertheless, the positive aspects of the fine dining experiences significantly enhance the hotel’s luxury appeal.
The hotel's spa receives rave reviews for its top-notch facilities, cleanliness and panoramic views, offering a pampering and relaxing retreat with features like heated pools, saunas and sensory showers. The pool area also garners acclaim for its beauty, comfortable sun loungers and breathtaking views, though occasional issues with cleanliness and heating are mentioned.
The staff at Grand Hotel Bristol Spa Resort are frequently highlighted as a standout feature, known for their warmth, professionalism and attentive service. Many guests feel that the staff's efforts contribute significantly to the hotel’s five-star reputation. The resort's overall service quality, combined with its outstanding amenities and breathtaking location, makes it a memorable and luxurious choice for travelers.
The Grand Hotel Alassio Beach & Spa Resort – The Leading Hotels of the World is lauded for its prime beachfront location and breathtaking sea views, which provide a tranquil yet centrally positioned getaway. Nestled by a beautiful private beach and close to local attractions, the hotel's setting is ideal for both relaxation and exploration. Guests consistently highlight the well-maintained interiors, clean rooms and very pleasant spa which enhance the overall positive experience.
The breakfast at the resort receives generally positive feedback, particularly for its diversity, excellent service and beautiful sea-front setting. The buffet with its assorted hot and cold options, is often described as a dream. However, some guests feel that it occasionally falls short of the five-star expectations due to limited variety and occasional service delays.
Dinner experiences reveal a more mixed reception with some guests finding the quality lacking, particularly at the Bistro restaurant. However, high-level cuisine at the GAZEBO and standout dishes, like pizza, receive praise. Dining on the beach is noted for its romantic ambiance and overall, while some improvements are needed, there are still enjoyable dining elements.
The rooms receive a mixed reception; while they are modern, comfortable and decorated with charming Art Deco touches, some guests note their compact size and inadequate storage, particularly the bathrooms. Maintenance issues with showers and bathtubs are also mentioned. However, rooms with sea views are particularly praised for their stunning vistas and the overall atmosphere is described as luxurious and calm.
Cleanliness at the hotel generally receives good feedback with well-maintained rooms, facilities and beach areas. However, some guests note inconsistent housekeeping standards and specific areas needing better upkeep. Despite these criticisms, the hotel’s beautiful seafront location, excellent spa and professional staff contribute positively to guests' experiences.
The staff at the Grand Hotel Alassio is widely accoladed for their friendliness, kindness and attentiveness. Guests often highlight the team’s professionalism and helpful nature, significantly contributing to the hotel’s esteemed reputation.
The spa receives glowing reviews for its array of amenities, including seawater pools, saunas and hammam areas. It is often referred to as serene and magnificent, offering excellent massages and wellness services that create a truly relaxing environment.
The pool area, complemented by the spa’s facilities, is appreciated for its spaciousness and cleanliness, although there are suggestions that the indoor pool could benefit from refurbishing. The private beach stands out for its cleanliness and well-organized facilities with complimentary sun loungers and umbrellas contributing to a highly enjoyable beach experience.
Beds in the hotel are generally praised for their comfort, though some guests mention that the bed sizes are smaller than expected and the firmness of the mattresses varies.
While the Grand Hotel Alassio has commendable aspects like customer care and spa facilities, some guests feel it falls short of five-star standards in areas such as room readiness, daily maintenance services and dining quality. Despite these shortcomings, many visitors believe that with service improvements, the hotel has the potential to be highly recommendable.
Hotel Metropole has garnered widespread acclaim from its guests for various aspects of the hotel, delivering an exceptional experience across all categories. The hotel's prime location, a short walk from the center of Santa Margherita and close to the train station and beach, makes it an ideal base for exploring the area, including Portofino. Guests find the setting picturesque with stunning sea views and easy access to local amenities, bars and restaurants. The well-kept gardens and private beachfront add to the serene atmosphere.
Breakfast at Hotel Metropole is frequently highlighted as a standout feature, offering a generous, varied and high-quality spread that caters to diverse tastes. Served on a flowered terrace or veranda with sea views, the breakfast experience is often described as delightful and superb, enhanced by the attentive staff.
The hotel's restaurant also receives praise, particularly for its dinner offerings. Guests commend the excellent cuisine, reasonable pricing and variety of dishes available, including good vegetarian options. The family-run atmosphere with the owner actively involved in service, adds to the dining experience's charm.
The rooms at Hotel Metropole offer a blend of comfort and modernity, noted for their cleanliness, spaciousness and scenic views. Though a few guests mention some rooms needing renovation, the general sentiment is positive with mentions of effective daily cleaning and amenities like balconies or gardens enhancing the stay.
Cleanliness is a consistent theme in guest reviews with many describing the hotel as spotlessly clean and well-maintained. The staff's dedication to maintaining high standards of cleanliness contributes to a comfortable and welcoming environment.
The exceptional staff at Hotel Metropole significantly enhance the overall guest experience. Described as friendly, helpful and professional, the staff's attentiveness and kindness leave a lasting positive impression. This high level of service extends to all areas of the hotel, including the beach and dining areas.
The hotel's spa is another highlight, praised for its relaxing and therapeutic atmosphere, along with stunning facilities like the indoor pool, sauna and gym. Despite being described as small by some, the spa's enchanting qualities and professional, friendly staff make it an exceptional feature.
Guests also appreciate the pool facilities, enjoying the heated seawater outdoor pool and the saltwater indoor pool. The excellent views and magical ambiance of the pool area further enhance the leisure experience.
The private beach area affiliated with the hotel is lauded for its comfort and exclusivity. Guests enjoy the direct access, lovely paths through the gardens, excellent beach service and the picturesque view of the bay.
While the on-site parking is secure and professionally managed, some guests find the parking fee high and mention occasional access difficulties. Despite these concerns, the parking service is generally well-regarded.
Families find Hotel Metropole particularly welcoming with amenities and services catering to those traveling with children. The hotel's accommodating staff and prime location make it a pleasant choice for families, though it is also popular among elderly Italian couples.
Guests' opinions on the beds are mixed with many finding them comfortable and praising the quality of the mattresses. However, some guests note issues with firmness and the quality of the pillows.
Hotel Metropole exudes an atmosphere of luxury with many guests comparing its quality and service to that of a 5-star hotel. The beautiful structure, well-maintained gardens, excellent cuisine and exceptional service collectively create a pleasantly luxurious ambiance, ensuring a memorable stay.
Overall, Hotel Metropole stands out for its prime location, exceptional service and high-quality amenities, making it a top choice for travelers seeking comfort, convenience and a touch of luxury.
LHP Hotel Santa Margherita Palace & SPA in Santa Margherita Ligure offers an inviting experience with its modern elegance and superb location. Centrally situated, guests enjoy easy access to the beach, ferry and train stations and the vibrant city center filled with shops, restaurants and attractions. The hotel's design is both elegant and contemporary, complemented by clean, well-equipped rooms and exceptional service. Despite its central location, the hotel maintains a quiet ambiance, providing a peaceful retreat after a day of exploring.
Guests generally commend the breakfast for its variety and quality, offering an ample selection of fruit, pastries, nuts and savory items, alongside gluten-free and healthy options. The breakfast service, extended until 11 AM, is highlighted for its friendly staff and pleasant atmosphere, particularly when dining in the courtyard. However, some guests noted areas for improvement such as limited choices and high costs.
The rooms are consistently praised for their spaciousness, cleanliness and modern aesthetics. Guests appreciate the comfortable large beds, functional design and amenities like private terraces and Jacuzzis. Though some mention small bathrooms and occasional annex access, these are minor concerns compared to the overwhelmingly positive feedback on room quality.
Cleanliness is a standout feature with immaculate rooms and well-maintained facilities contributing to a fresh, inviting atmosphere. The hotel's exceptional cleaning staff receive frequent praise for their efforts.
The staff are highly praised for their professionalism, friendliness and helpfulness, significantly enhancing guests’ experiences. Individuals like Feliciano and Mateo are often mentioned for their attentiveness and ability to make stays memorable.
While the wifi service received mixed reviews with some guests experiencing connectivity issues, the hotel’s spa is widely celebrated. The spa’s facilities, including a heated pool, sauna, Turkish bath, ice cave and relaxation area, as well as superb massages, offer a tranquil and rejuvenating experience.
The convenience of parking services is appreciated, despite the high cost, given the central location where parking can be challenging. Guests value the ease and security provided by the hotel’s parking assistance service.
Guest feedback on the beds is generally positive, noting comfort and cleanliness. Some found the mattresses and pillows too firm, but this did not overshadow the overall positive bedding experience.
Despite positioning itself as a 5-star hotel, many guests feel the LHP Hotel Santa Margherita Palace & SPA falls short of true 5-star standards, suggesting it aligns more with a high 3-star or mid-range 4-star experience. While the hotel’s ambiance and luxurious elements are appreciated, the overall consensus indicates the need for improvements to match the premium billing.
In summary, LHP Hotel Santa Margherita Palace & SPA is celebrated for its central location, clean and modern rooms, excellent staff and inviting spa. While breakfast and wifi require some improvement and the 5-star rating is debated, the hotel still offers a memorable and comfortable stay mingled with elements of luxury.
The LVG Hotel Collection - Grand Hotel Mediterranee is celebrated by guests for its prime location along the Ligurian Riviera, providing breathtaking views of the Mediterranean Sea. Its strategic position ensures easy access to the bustling center of Alassio with its shops, restaurants and historic sites, while maintaining a serene atmosphere. Guests love the proximity to the beach, just across the street and the hotel’s own private beach with excellent amenities and a seaside restaurant enhancing the overall experience.
Breakfast at the hotel receives high marks for its variety and quality with phrases like "excellent" and "delicious" frequently mentioned. Guests enjoy the option to dine with a beautiful sea view either on the terrace or promenade, contributing to a superb breakfast ambiance. The breakfast service is praised for its friendly staff and hearty offerings, despite minor issues like occasional crowdedness and limited shaded seating.
Dinner experiences are mixed with the beach restaurant’s lunch offerings receiving high praise for their quality and refinement. Some guests, however, found the dinner service lacking and overpriced. Room service is well-regarded for its variety and quality, elevating the overall dining experience despite some inconsistencies.
The cleanliness of the hotel is another highlight with impeccably maintained rooms and public areas. Guests appreciate the daily cleaning service and the overall tidy environment. The staff consistently earn high praise for their friendliness, professionalism and attentiveness, enhancing the overall guest experience through their welcoming demeanor and efficient service.
While the WiFi service has mixed reviews with some guests enjoying strong and reliable connections, others experience inconsistent signals, particularly at the beach. The spa is well-loved for its clean and pleasant atmosphere, excellent massages and variety of wellness facilities, though some guests note additional fees and booking difficulties.
The gym, while well-equipped and clean, is noted for its small size and limited hours. Pool facilities receive similar feedback, praised for their cleanliness and panoramic views but critiqued for extra charges and occasional unavailability.
Overall, LVG Hotel Collection - Grand Hotel Mediterranee stands out for its exceptional location, diligent staff and high standards of cleanliness. Some areas, like WiFi and dining, have room for improvement, but the positive aspects make it a highly recommended destination for travelers seeking a picturesque seaside retreat along the Ligurian coast.
Diana Grand Hotel stands out for its exceptional beachfront location, providing guests with stunning views of the sea and easy access to both the sandy beach and seaside promenade. This setting is perfect for those seeking tranquility and relaxation, with a private beach and well-maintained sandy stretches enhancing the serene experience. Free beach access with convenient amenities like sun loungers and umbrellas contributes to effortless beach days, making the hotel an ideal choice for couples looking for a romantic getaway.
The breakfast experience is well-regarded for its variety and quality, featuring a wide selection of fresh and tasty offerings. Guests appreciate the attentive breakfast staff and the option to dine on a terrace with beautiful views. The main restaurant provides excellent culinary quality and service, though some guests wish for larger portions. The beach restaurant receives praise for its quality service and scenic sea views, offering memorable dining moments.
Rooms at the hotel offer a mixed experience, with guests appreciating their cleanliness and spaciousness, often featuring panoramic views of the sea or hillside. While some facilities appear dated, the overall convenience and tranquil atmosphere make the hotel appealing. Cleanliness receives positive remarks, especially in the beach and common areas, although some improvements are needed in specific instances.
The staff at Diana Grand Hotel are charismatic and friendly, consistently displaying professionalism and kindness. Their helpful and attentive nature, particularly at reception, significantly contributes to an enjoyable guest experience. The heated indoor pool is a highlight, praised for its cleanliness and pleasant atmosphere, while the adjacent private beach offers a wonderful escape with direct access, dedicated umbrellas, and a superb beach restaurant.
Despite a parking fee, guests appreciate the well-organized and easily accessible parking service from the main road. Overall, Diana Grand Hotel offers a delightful seaside retreat with numerous positive attributes, ensuring a peaceful vacation by the sea.
Hotel Due Mari in Sestri Levante benefits from an exceptional location, offering convenient access to both the Bay of Silence and the city center. Its proximity to stunning beaches, panoramic views and the nearby train station make it ideal for relaxation and exploration. Despite some criticism, parking availability enhances its overall convenience, blending a central location with serene surroundings.
Guests highly praise the hotel’s breakfast for its variety, abundance and quality with options catering to various dietary needs served in picturesque settings like shaded terraces or by the pool. The dinner experience at the on-site restaurant is also noteworthy, though a few guests mentioned occasional service issues.
The hotel exudes old-fashioned charm, complemented by lush greenery and flowers, despite some rooms being small and having outdated decor. Cleanliness is a standout feature with both rooms and common areas maintained in immaculate condition. The exceptional cleanliness, combined with the friendly and professional staff, elevates the overall hospitality experience.
The staff at Hotel Due Mari are frequently commended for their professionalism, friendliness and willingness to accommodate requests, contributing significantly to the welcoming atmosphere. Specific members of the team, such as Mrs. Milena and Mrs. Cristina, receive special mention, showcasing the personalized care and dedicated service that guests appreciate.
The outdoor saltwater pool and children's pool are highlights with the rooftop pool offering spectacular views. Despite some feedback regarding the smaller indoor pool, the poolside bar and excellent service enhance the overall relaxation experience. The hotel's parking facilities are advantageous, though some guests find the daily fee high.
Mixed reviews about the beds reveal that comfort levels vary with some guests finding them very comfortable while others reported issues with hardness and sagging mattresses. Although the hotel holds a four-star rating, some guests feel it falls short in certain areas, particularly regarding room updates and overall amenities versus cost. Despite this, many aspects, such as breakfast quality and friendly service, do align with four-star standards.
Overall, Hotel Due Mari shines in several areas, particularly its outstanding location, exceptional cleanliness and dedicated staff, ensuring a pleasant stay for guests. However, there are aspects, particularly in room comfort and some outdated features, that could benefit from improvement to fully meet four-star expectations.
Meliá Genova stands out for its prime location in a quiet, elegant neighborhood yet close to Genoa's historic center and major attractions. The peaceful surroundings with 1930s architecture and lush greenery offer serenity while providing easy access to the city's bustling areas. This makes it an ideal base for both leisure explorers and event attendees.
The breakfast buffet at Meliá Genova is frequently lauded for its extensive variety and high quality, offering a wide range of sweet and savory options, fresh fruit and barista-made coffee. With attentive and friendly staff, the overall breakfast experience is considered a highlight of the stay. Despite a few remarks about the high cost and limited vegan options, guests find the breakfast worth the price.
Dinner at the hotel's restaurant also receives high marks for its excellent cuisine, quality ingredients and pleasant ambiance. The professional and friendly staff contribute to a satisfying dining experience with thoughtful gestures like anniversary offerings enhancing guest enjoyment. While some guests noted a desire for menu variety and commented on the high prices, the overall sentiment is positive.
Rooms at Meliá Genova are consistently praised for their beauty, cleanliness, spaciousness and modern amenities. Guests appreciate the panoramic terraces, large bathrooms and the treats provided for children and adults. Housekeeping maintains an exceptional standard of cleanliness, often cleaning twice a day. Despite occasional remarks about room size and temperature control, the overall satisfaction with room comfort and quality is high.
The hotel's cleanliness extends beyond the rooms with spotless common areas and a modern, well-maintained structure. The committed staff ensure a hygienic environment, earning high recommendations from cleanliness-conscious travelers.
Staff at Meliá Genova are frequently highlighted for their exceptional service, professionalism and warmth. Guests appreciate their helpfulness, multilingual abilities and the welcoming atmosphere they create. The valet and bellboy services are particularly commended, reinforcing the hotel's reputation for excellent customer service.
The free wifi at Meliá Genova is both fast and dependable, receiving positive remarks for its stable connection and user-friendly login process across various hotel areas.
The spa and gym receive mixed feedback. Guests appreciate the modern, well-equipped facilities and the relaxing atmosphere. However, additional fees for spa access, non-functional services and small facility sizes are points of contention. The pool, although clean and inviting, is criticized for its small size, cold water and extra charges, which some guests find inconsistent with the hotel's five-star rating.
Parking services, specifically valet parking, are praised for their convenience and efficiency. However, high daily rates are frequently noted as a downside.
In summary, Meliá Genova excels in location, service, cleanliness and overall guest experience, making it a remarkable choice for visitors to Genoa. Some aspects such as additional costs and small facility sizes offer room for improvement.
The HOTIDAY Room Collection - Mediterranee Alassio is highly regarded for its prime location in the heart of Alassio, offering guests a perfect blend of relaxation and convenience. Situated right on the beachfront and close to the vibrant city center, the hotel provides direct beach access and stunning sea views, making it an ideal setting for both leisure and exploration.
Breakfast is frequently highlighted as a standout feature, with guests praising the wide variety and quality of both savory and sweet options. The hearty breakfast is complemented by the scenic views of the sea, offering a delightful and serene start to the day. Attentive yet discreet staff further enhance the dining experience.
Cleanliness is another strong point, with the hotel consistently receiving accolades for its immaculate and well-maintained rooms. Some accommodations are particularly noted for their spaciousness and tidiness, reflecting the establishment’s commitment to a hygienic environment.
The staff at HOTIDAY Room Collection - Mediterranee Alassio are repeatedly commended for their friendliness and professionalism. Guests appreciate the team's courteousness and attentive service, which significantly enhances their stay. Reception staff garner specific praise for their warm welcome and helpfulness, fostering a welcoming atmosphere.
Overall, despite some variability in room sizes and views, the hotel maintains a good standard of comfort and service. With a combination of excellent location, satisfying breakfast offerings, high cleanliness standards, and exemplary staff service, the HOTIDAY Room Collection - Mediterranee Alassio emerges as a top choice for travelers seeking a pleasant seaside retreat.
Hotel Bellevue Et Mediterranée receives glowing reviews for its exceptional location, admirable service, and well-maintained facilities. Positioned directly by the sea, the hotel offers easy beach access, along with a private beach area featuring reserved sunbeds. This strategic location not only provides stunning coastal views but also situates guests conveniently close to the heart of Diano Marina, where they can explore local eateries and attractions without being overwhelmed by the crowd. The beach itself is frequently praised for its cleanliness and inviting atmosphere, making it an ideal spot for relaxation.
The breakfast service at Hotel Bellevue Et Mediterranée is highly regarded for its excellence and variety, featuring an array of quality products. Although breakfast incurs an additional cost, guests appreciate the generous and hearty offerings that cater to local tastes, providing an excellent start to the day. The overall dining experience at the hotel is well-received, with positive feedback regarding the restaurant's offerings throughout the day.
Accommodations at the hotel are described as spacious, immaculately clean, and well-equipped, providing a comfortable stay. The rooms offer functionality and tranquility, with the option to enjoy pet-friendly services. While some furnishings may appear dated, they are overall well-maintained and do not detract from the enjoyment of guests. Many rooms feature serene sea views, and the rooftop terrace suite offers a luxurious experience with breathtaking vistas.
Cleanliness across the hotel is consistently praised, with daily meticulous cleaning ensuring a pristine environment throughout guests' stays. The soundproofing in rooms enhances the peaceful atmosphere, and both the indoor and outdoor pools, filled with beautiful seawater, as well as the private beach, are kept in immaculate condition.
The hotel's staff receive high marks for their friendliness, professionalism, and attentiveness. Guests note the warm and welcoming environment fostered by employees, from the owner to the beach assistants. The staff consistently go above and beyond, ensuring guests have a pleasant and memorable stay.
Overall, Hotel Bellevue Et Mediterranée offers a superb seaside retreat with a perfect blend of relaxation and exploration opportunities. Its exceptional location, cleanliness, welcoming staff, and pleasant amenities create an ideal getaway for travelers seeking comfort and tranquility by the beach.
Categories
Romantic
Pool
Indoor Pool
Outdoor Pool
Dog Friendly
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