The hotel faces the bay of Rapallo at the popular Portofino coast. It is the only luxury hotel on this part of the Italian Riviera and offers luxuriously designed suites, an in-house spa, bars, restaurants, a beach club and event venues to host your meeting, wedding or party. The hotel also has a summer restaurant, the Eden Roc Lounge & Restaurant open at lunch and for dinner.
Summary of reviews
Overall, Excelsior Palace Portofino Coast provides an excellent five-star experience with exceptional service from friendly staff. Despite the hotel showing some age, it is very well managed and offers superb facilities and services for a comfortable and memorable vacation. The rooms are simply perfect, although the double beds may not be the most comfortable. Guests leave with an unforgettable and positive impression of this luxurious hotel.
Diana Grand Hotel stands out for its exceptional beachfront location, providing guests with stunning views of the sea and easy access to both the sandy beach and seaside promenade. This setting is perfect for those seeking tranquility and relaxation, with a private beach and well-maintained sandy stretches enhancing the serene experience. Free beach access with convenient amenities like sun loungers and umbrellas contributes to effortless beach days, making the hotel an ideal choice for couples looking for a romantic getaway.
The breakfast experience is well-regarded for its variety and quality, featuring a wide selection of fresh and tasty offerings. Guests appreciate the attentive breakfast staff and the option to dine on a terrace with beautiful views. The main restaurant provides excellent culinary quality and service, though some guests wish for larger portions. The beach restaurant receives praise for its quality service and scenic sea views, offering memorable dining moments.
Rooms at the hotel offer a mixed experience, with guests appreciating their cleanliness and spaciousness, often featuring panoramic views of the sea or hillside. While some facilities appear dated, the overall convenience and tranquil atmosphere make the hotel appealing. Cleanliness receives positive remarks, especially in the beach and common areas, although some improvements are needed in specific instances.
The staff at Diana Grand Hotel are charismatic and friendly, consistently displaying professionalism and kindness. Their helpful and attentive nature, particularly at reception, significantly contributes to an enjoyable guest experience. The heated indoor pool is a highlight, praised for its cleanliness and pleasant atmosphere, while the adjacent private beach offers a wonderful escape with direct access, dedicated umbrellas, and a superb beach restaurant.
Despite a parking fee, guests appreciate the well-organized and easily accessible parking service from the main road. Overall, Diana Grand Hotel offers a delightful seaside retreat with numerous positive attributes, ensuring a peaceful vacation by the sea.
Grand Hotel Del Mare Resort & Spa is celebrated for its exceptional location right by the Mediterranean Sea, providing breathtaking views and direct private beach access. The hotel’s proximity to Monte Carlo and the French Riviera enhances its appeal, offering a serene yet accessible retreat. Guests rave about the stunning surroundings, well-maintained gardens, and the kindness and attentiveness of the friendly staff dedicated to enhancing guests' experiences.
The breakfast experience is lauded for its abundant and diverse selection, offering both sweet and savory options that cater to varied tastes, often described as fantastic and superb. The opportunity to enjoy breakfast by the pool adds to the luxurious experience, with guests appreciating the attentive service.
Dining at the hotel is noted for its exceptional flavors and the chef’s expertise, especially in the refined fish dishes. Although some guests point out inconsistencies and high prices, the overall dining experience is enhanced by professional staff and pleasant live music, particularly in venues with sea views.
The rooms receive accolades for offering spectacular sea views and spacious, clean accommodations. While some find the decor dated or note minor inconveniences, the balconies provide a tranquil escape, making the rooms a highlight. Cleanliness is impeccable across the hotel, with visitors appreciating the serene, well-maintained environment, extending to the spa and outdoor facilities.
Consistently praised for their friendliness and professionalism, the staff are described as exceptional in their service, contributing to a warm, inviting atmosphere. Guests note the seamless assistance provided in various areas, enhancing the overall guest experience. However, Wi-Fi issues are notable, with reports of unreliable connections, posing a drawback for guests needing consistent online access.
The spa offers a peaceful retreat, praised for its cleanliness, quality, and diverse relaxation options. Guests enjoy excellent treatments, despite some critique of additional charges and space limitations. The pool experience is widely appreciated for its inviting heated seawater pool and vibrant atmosphere, though some guests note a modest entry fee. The beach, while compact and pebbly, offers a relaxing seaside escape complemented by beautiful surroundings and a vigilant staff.
Parking facilities are noted for being spacious and convenient, with valet services adding a touch of ease and security, despite occasional organizational challenges. Overall, Grand Hotel Del Mare Resort & Spa provides a delightful and rejuvenating experience, with its location, views, and exceptional staff making it an attractive choice for those seeking a refined seaside retreat.
The Grand Hotel Miramare is a luxurious 5-star hotel that meets the highest standards of excellence. Guests describe their experience as exceptional and heaven on earth. The hotel offers outstanding facilities including a restaurant, beach, pool and comfortable rooms. The hotel staff is fantastic and provides exceptional service. Although some guests mention minor issues, the overall experience exceeds expectations and is highly recommended for an unforgettable vacation. The Grand Hotel Miramare is the perfect choice for a luxurious stay on the Riviera.
Hotel Riviera dei Fiori is celebrated for its exceptional seaside location, providing guests with direct access to a private, well-maintained sandy beach. Nestled by the coast and close to the tourist port of San Lorenzo al Mare, the hotel offers tranquil sea views from its modern, luxurious rooms, many featuring balconies. It is conveniently near a bike path, ideal for exploring the area. The rooms are noted for their spaciousness, cleanliness and comfort with modern bathrooms and plush bedding ensuring a peaceful, luxurious stay.
Guests frequently commend the hotel's friendly and attentive staff, particularly in dining and service areas. Despite occasional setbacks in service speed and inefficiencies during peak times, the staff's dedication and warmth greatly contribute to a welcoming atmosphere.
Breakfast at the hotel receives mixed feedback. Many appreciate the rich, varied buffet with an abundance of sweet items, fresh cakes and pastries, although some criticize the limited savory options and the organization of service. Dinner experiences are praised for quality and ambiance, especially the four-course menu offered under half-board, though the menu size and some service inconsistencies have room for improvement.
Regarding cleanliness, the hotel maintains high standards with well-maintained premises and pristine private beach areas. Only minor issues like dust on nightstands have been noted.
While generally comfortable, the beds receive mixed reviews with most guests finding them satisfactory, spacious and well-equipped, though a few note issues with mattress hardness and bedding changes.
WiFi connectivity is a significant concern with many guests experiencing poor reception and frequent interruptions. This detracts from the overall experience, despite several guests finding the service adequate.
The hotel's parking facilities are highly appreciated, offering ample, free secure spots, including underground options, adding to guest convenience.
In summary, Hotel Riviera dei Fiori provides an excellent seaside retreat with serene surroundings, admirable cleanliness, friendly staff and comfortable accommodations. However, improvements in breakfast variety, dining service, WiFi reliability and certain aspects of bed comfort could elevate the guest experience to fully align with its four-star rating.
Hotel Parigi & Spa is favorably located along the beautiful seafront, providing guests with direct access to the beach and captivating sea views. Its central placement also makes it easy to explore the charming old town and dine at nearby restaurants. The pristine sands of its private beach enhance the overall serene atmosphere, creating an idyllic retreat for those seeking relaxation.
The breakfast offerings at the hotel receive mixed feedback. While many guests appreciate the abundant selection of both sweet and savory options, there are criticisms about the lack of variety in certain areas, including the absence of vegetables and specific items. Some feel the quality falls short of four-star standards with concerns about the freshness and variety of select items.
Rooms at Hotel Parigi & Spa are frequently praised for their comfort, cleanliness and spacious layouts, especially those with balcony views of the sea. However, there are occasional complaints about room sizes in older sections of the hotel, noise insulation issues and some outdated fixtures. Overall, the sea vistas and direct beach access enhance the guest experience.
Cleanliness is generally noted as commendable with many guests highlighting the meticulous efforts of the cleaning staff. Nevertheless, a few reviews indicate inconsistency, pointing out areas needing more attention to detail.
The hotel staff receives high marks for their friendliness and helpfulness. Many guests appreciate the accommodating and professional service, particularly at the reception and spa. Nevertheless, a few reports of less satisfactory interactions exist, mainly during breakfast hours.
The spa at the hotel is a standout feature, celebrated for its cleanliness, relaxing ambiance and stunning waterfront views from the rooftop deck. The option to privatize the spa adds a unique touch, although minor issues like occasional cold jacuzzi water are mentioned.
The beachfront near the hotel is highly praised for its cleanliness, convenient access and excellent service. The availability of sun loungers, umbrellas and free towels ensures a comfortable and relaxing beach experience.
Parking presents a challenge, as the hotel lacks a private lot. The nearby public parking spots can be difficult to secure and may incur additional costs.
The beds are mostly considered comfortable, although some guests mention discomfort with the pillows and inconsistencies in mattress quality.
Overall, while Hotel Parigi & Spa delivers an enjoyable seaside getaway with stunning views and a well-maintained spa, there are areas needing improvement. Mixed reviews regarding breakfast, room conditions and parking, combined with occasional feedback questioning its four-star rating, indicate potential areas for enhancement. Nonetheless, the hotel's prime location, friendly staff and beautiful beach remain key strengths, providing a memorable experience for many guests.
The Grand Hotel Alassio Beach & Spa Resort – The Leading Hotels of the World is lauded for its prime beachfront location and breathtaking sea views, which provide a tranquil yet centrally positioned getaway. Nestled by a beautiful private beach and close to local attractions, the hotel's setting is ideal for both relaxation and exploration. Guests consistently highlight the well-maintained interiors, clean rooms and very pleasant spa which enhance the overall positive experience.
The breakfast at the resort receives generally positive feedback, particularly for its diversity, excellent service and beautiful sea-front setting. The buffet with its assorted hot and cold options, is often described as a dream. However, some guests feel that it occasionally falls short of the five-star expectations due to limited variety and occasional service delays.
Dinner experiences reveal a more mixed reception with some guests finding the quality lacking, particularly at the Bistro restaurant. However, high-level cuisine at the GAZEBO and standout dishes, like pizza, receive praise. Dining on the beach is noted for its romantic ambiance and overall, while some improvements are needed, there are still enjoyable dining elements.
The rooms receive a mixed reception; while they are modern, comfortable and decorated with charming Art Deco touches, some guests note their compact size and inadequate storage, particularly the bathrooms. Maintenance issues with showers and bathtubs are also mentioned. However, rooms with sea views are particularly praised for their stunning vistas and the overall atmosphere is described as luxurious and calm.
Cleanliness at the hotel generally receives good feedback with well-maintained rooms, facilities and beach areas. However, some guests note inconsistent housekeeping standards and specific areas needing better upkeep. Despite these criticisms, the hotel’s beautiful seafront location, excellent spa and professional staff contribute positively to guests' experiences.
The staff at the Grand Hotel Alassio is widely accoladed for their friendliness, kindness and attentiveness. Guests often highlight the team’s professionalism and helpful nature, significantly contributing to the hotel’s esteemed reputation.
The spa receives glowing reviews for its array of amenities, including seawater pools, saunas and hammam areas. It is often referred to as serene and magnificent, offering excellent massages and wellness services that create a truly relaxing environment.
The pool area, complemented by the spa’s facilities, is appreciated for its spaciousness and cleanliness, although there are suggestions that the indoor pool could benefit from refurbishing. The private beach stands out for its cleanliness and well-organized facilities with complimentary sun loungers and umbrellas contributing to a highly enjoyable beach experience.
Beds in the hotel are generally praised for their comfort, though some guests mention that the bed sizes are smaller than expected and the firmness of the mattresses varies.
While the Grand Hotel Alassio has commendable aspects like customer care and spa facilities, some guests feel it falls short of five-star standards in areas such as room readiness, daily maintenance services and dining quality. Despite these shortcomings, many visitors believe that with service improvements, the hotel has the potential to be highly recommendable.
The LVG Hotel Collection - Grand Hotel Mediterranee is celebrated by guests for its prime location along the Ligurian Riviera, providing breathtaking views of the Mediterranean Sea. Its strategic position ensures easy access to the bustling center of Alassio with its shops, restaurants and historic sites, while maintaining a serene atmosphere. Guests love the proximity to the beach, just across the street and the hotel’s own private beach with excellent amenities and a seaside restaurant enhancing the overall experience.
Breakfast at the hotel receives high marks for its variety and quality with phrases like "excellent" and "delicious" frequently mentioned. Guests enjoy the option to dine with a beautiful sea view either on the terrace or promenade, contributing to a superb breakfast ambiance. The breakfast service is praised for its friendly staff and hearty offerings, despite minor issues like occasional crowdedness and limited shaded seating.
Dinner experiences are mixed with the beach restaurant’s lunch offerings receiving high praise for their quality and refinement. Some guests, however, found the dinner service lacking and overpriced. Room service is well-regarded for its variety and quality, elevating the overall dining experience despite some inconsistencies.
The cleanliness of the hotel is another highlight with impeccably maintained rooms and public areas. Guests appreciate the daily cleaning service and the overall tidy environment. The staff consistently earn high praise for their friendliness, professionalism and attentiveness, enhancing the overall guest experience through their welcoming demeanor and efficient service.
While the WiFi service has mixed reviews with some guests enjoying strong and reliable connections, others experience inconsistent signals, particularly at the beach. The spa is well-loved for its clean and pleasant atmosphere, excellent massages and variety of wellness facilities, though some guests note additional fees and booking difficulties.
The gym, while well-equipped and clean, is noted for its small size and limited hours. Pool facilities receive similar feedback, praised for their cleanliness and panoramic views but critiqued for extra charges and occasional unavailability.
Overall, LVG Hotel Collection - Grand Hotel Mediterranee stands out for its exceptional location, diligent staff and high standards of cleanliness. Some areas, like WiFi and dining, have room for improvement, but the positive aspects make it a highly recommended destination for travelers seeking a picturesque seaside retreat along the Ligurian coast.
Hotel Due Mari in Sestri Levante benefits from an exceptional location, offering convenient access to both the Bay of Silence and the city center. Its proximity to stunning beaches, panoramic views and the nearby train station make it ideal for relaxation and exploration. Despite some criticism, parking availability enhances its overall convenience, blending a central location with serene surroundings.
Guests highly praise the hotel’s breakfast for its variety, abundance and quality with options catering to various dietary needs served in picturesque settings like shaded terraces or by the pool. The dinner experience at the on-site restaurant is also noteworthy, though a few guests mentioned occasional service issues.
The hotel exudes old-fashioned charm, complemented by lush greenery and flowers, despite some rooms being small and having outdated decor. Cleanliness is a standout feature with both rooms and common areas maintained in immaculate condition. The exceptional cleanliness, combined with the friendly and professional staff, elevates the overall hospitality experience.
The staff at Hotel Due Mari are frequently commended for their professionalism, friendliness and willingness to accommodate requests, contributing significantly to the welcoming atmosphere. Specific members of the team, such as Mrs. Milena and Mrs. Cristina, receive special mention, showcasing the personalized care and dedicated service that guests appreciate.
The outdoor saltwater pool and children's pool are highlights with the rooftop pool offering spectacular views. Despite some feedback regarding the smaller indoor pool, the poolside bar and excellent service enhance the overall relaxation experience. The hotel's parking facilities are advantageous, though some guests find the daily fee high.
Mixed reviews about the beds reveal that comfort levels vary with some guests finding them very comfortable while others reported issues with hardness and sagging mattresses. Although the hotel holds a four-star rating, some guests feel it falls short in certain areas, particularly regarding room updates and overall amenities versus cost. Despite this, many aspects, such as breakfast quality and friendly service, do align with four-star standards.
Overall, Hotel Due Mari shines in several areas, particularly its outstanding location, exceptional cleanliness and dedicated staff, ensuring a pleasant stay for guests. However, there are aspects, particularly in room comfort and some outdated features, that could benefit from improvement to fully meet four-star expectations.
Hotel 4 Venti Spa & Wellness is a highly praised establishment known for its exceptional services and prime seaside location. Situated directly on the beach in a tranquil bay, the hotel offers breathtaking sea views and convenient access to the serene Renà di Riva Trigoso beach. Its strategic positioning provides easy exploration of Sestri Levante and the Cinque Terre with the Riva Trigoso train station a mere 15-minute walk away. This family-friendly and romantic destination caters to those seeking relaxation and convenience.
Guests frequently commend the hotel's breakfast for its abundant variety and quality, featuring a mix of local delicacies and fresh products, enjoyed with a stunning sea view. The dinner experience is equally celebrated with the in-house restaurant serving refined, high-quality dishes, especially noted for its excellent seafood options.
The rooms at Hotel 4 Venti are highlighted for their modern decor, cleanliness and comfort. Spacious and well-furnished, many rooms include balconies with sea views, providing a cozy and relaxing atmosphere. The staff is repeatedly praised for their friendliness, attentiveness and professionalism, creating a welcoming and hospitable environment.
The hotel's spa is another standout feature, receiving accolades for its cleanliness, modernity and comprehensive services. Guests appreciate the affordability and excellence of the spa treatments, particularly the massages and enjoy the added value of complimentary access to both the pool and spa.
While the parking isn't free, the convenience of on-site parking is noted as beneficial. Some guests mention the cost and suggest improvements, but overall, the accessibility of parking remains a plus.
In summary, Hotel 4 Venti Spa & Wellness is celebrated for its beautiful beachfront location, outstanding breakfast and dinner services, comfortable and clean accommodations and exceptional staff and spa facilities, making it a highly recommended destination for travelers.
Hotel Miramare & Spa stands out as a premier destination, boasting an exceptional seafront location that leaves guests in awe. Positioned right on a picturesque sandy beach overlooking the idyllic Bay of Silence, the hotel offers breathtaking sea views from both its rooms and public areas. Its central location allows easy access to the historic center, pedestrian streets and a plethora of delightful restaurants and shops. The location is not only perfect for those seeking peace and tranquility but also ideal for exploration.
The breakfast experience at the hotel is generally well-received with high-quality ingredients and a mix of sweet and savory options served in a picturesque room overlooking the bay. Despite occasional complaints about service and variety, guests find the breakfast offering abundant and luxurious.
The hotel's dining facilities offer a remarkable culinary journey, characterized by high-quality food, a romantic ambiance and exemplary service. Dining by the sea, especially in the evenings with tables set up along the shore, provides a unique and memorable experience for guests, often accompanied by live music, making for a perfect romantic evening.
The rooms at Hotel Miramare & Spa are often praised for their spaciousness, cleanliness and stunning sea views with many guests enjoying upgrades to suites. While some units lack certain amenities and may be smaller than expected, the overall sentiment is positive, highlighted by comfortable beds and luxurious surroundings.
Cleanliness is a standout feature with both the common areas and rooms consistently noted for being spotless. The exceptional cleanliness extends to the spa and beach areas, which are meticulously maintained by a diligent cleaning staff.
The hotel's staff is celebrated for their friendliness, professionalism and customer-oriented service. The team is known for their politeness, attentiveness and willingness to assist with any needs, contributing to a welcoming and pleasant atmosphere. Guests appreciate their efficiency and helpful recommendations, which enhance the overall experience.
The hotel’s spa is highly acclaimed for its cleanliness, aesthetic appeal and professional services, offering a beautiful and comfortable environment for relaxation. While some guests mention the small size of the spa, the quality of the treatments and the staff's professionalism garner much praise.
The beachfront location is another major attraction with guests enjoying direct access to a small, well-maintained sandy beach. The beach setup, complete with complimentary towels, loungers and sun umbrellas, is well-received, though reservations are recommended due to its limited size. Despite its occasional algae, the beach is praised for its cleanliness and ambiance.
Parking at Hotel Miramare & Spa is a mixed experience for guests with some finding it convenient albeit expensive. It's advisable to reserve parking in advance and guests should be aware of additional costs associated with this service.
Overall, Hotel Miramare & Spa offers an exceptional stay characterized by its stunning location, elegant decor, excellent service and a range of high-quality amenities, making it a favored choice for visitors to Sestri Levante.
Grand Hotel Arenzano is a classic four-star hotel with an excellent location. Despite a few minor issues, guests can enjoy a pleasant stay with clean rooms and high-quality services. The breakfast is rich and features high-quality products. Some guests find the portions served in the restaurant small and lacking in taste, but overall, the hotel earns high praise from its guests. The hotel may need some modernization and some common areas have fallen into disrepair, but the cleanliness of rooms and quality of services provided make up for it. A free bottle of water per day would have been appreciated by some.
Hotel Medusa is highly acclaimed for its outstanding location, positioned right on the beautiful seaside promenade. Guests revel in the stunning views and easy beach access, as well as the proximity to the old town of Finale Ligure, train station, restaurants, and shops. The hotel's tranquil setting by the sea allows for a perfect blend of relaxation and adventure, making it a superb choice for families and those with accessibility needs. Modern amenities, cozy beds, and a welcoming atmosphere further enhance the guest experience.
The breakfast at Hotel Medusa is a notable highlight, with an extensive and varied selection of sweet and savory offerings that cater to all tastes. Guests appreciate the fresh ingredients, homemade cakes, and the delightful pancake machine. The opportunity to enjoy breakfast on a terrace overlooking the sea adds a charming dimension to the dining experience. Cleanliness in the breakfast area and the friendly staff contribute to a pleasant start to the day.
Dinner offerings also receive consistent praise for their quality and value, with excellent service ensuring a satisfying dining experience. The spacious, modern rooms, many with breathtaking sea views and balconies, are well-maintained and beautifully furnished. Families find the rooms particularly accommodating, with ample space and convenient amenities for children and pets.
Hotel Medusa is noted for its exceptional cleanliness and contemporary ambiance throughout. The friendly and attentive staff add to the positive atmosphere, frequently commended for their professionalism and willingness to assist. The beachfront location is ideal for those seeking a coastal retreat, and while various parking options are available, advance planning is recommended to ensure a smooth experience.
For families, the hotel stands out as a top choice, boasting a kid-friendly environment with a spacious children's area and a dedicated playroom. Guests can explore with ease, thanks to the provision of bicycles and strollers. Overall, Hotel Medusa offers a comfortable and relaxing stay, combining quality service, prime location, and excellent amenities to create a memorable seaside getaway.