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Summary of reviewsBoa Hotel - BW Signature Collection - Lille Centre Gares receives high praise for its prime, central location. Nestled in a quiet square, the hotel is conveniently situated a short stroll from both Lille’s main square and the Lille Flandres train station. Proximity to notable attractions, restaurants and key transport links makes it an ideal choice for exploring the city. Guests appreciate the hotel’s position for leisure or business stays, particularly admiring the cleanliness and the friendliness of the staff, which significantly enhances the overall stay experience.
The breakfast experience is often described as superb and exceeds expectations, featuring a rich variety of local and homemade products like regional cheeses, homemade yogurts, waffles and freshly squeezed juices. Despite minor critiques about limited hot food options, the quality and care in preparation stand out. Breakfast is considered a highlight by many guests, contributing significantly to the hotel’s charm.
Dining at the hotel is a pleasant experience with an intimate, well-decorated dining area and excellent service from the friendly staff. While the dinner selection could benefit from more variety, especially for longer stays, the overall quality of the food receives positive feedback. Additionally, the hotel offers convenient takeout options for guests on the go.
The rooms are widely praised for their spaciousness, cleanliness and modern amenities. Guests enjoy very comfortable beds, well-appointed bathrooms with large bathtubs and showers and thoughtful touches such as complimentary mini bars and quality skincare products. Despite occasional comments about smaller room sizes for family accommodations, the overall sentiment is positive with a cozy, stylish atmosphere and effective soundproofing ensuring a restful stay.
Cleanliness is a strong point at Boa Hotel with guests consistently noting the spotless condition of rooms and common areas. This high standard of hygiene, maintained by a dedicated cleaning staff, elevates the hotel's appeal, making it a preferred choice for travelers.
The staff's friendliness and helpfulness are frequently highlighted with guests appreciating their attentiveness, professionalism and willingness to go above and beyond to enhance the stay experience. Their ability to communicate in multiple languages and provide excellent local advice adds to the high level of guest satisfaction.
WiFi at the hotel is generally reliable with some areas for improvement, but most guests find it functional and satisfactory. Parking is a mixed experience; while conveniently located public garages are available nearby, the absence of on-site private parking and additional costs for public garages are noted drawbacks.
The hotel is recognized as family-friendly, offering spacious rooms, baby beds upon request and a central location suitable for outings with children. Guests appreciate the clean facilities, helpful staff and thoughtful accommodation arrangements, although some family rooms can feel a bit cramped.
Located in a vibrant nightlife area, the hotel offers easy access to late-night cafés and bars. However, street noise and the presence of questionable characters in the area can be a downside for light sleepers or those seeking a quieter environment.
Overall, Boa Hotel - BW Signature Collection - Lille Centre Gares is recommended for its superb location, comfort, cleanliness, excellent service and delightful breakfast, making it a great choice for visitors to Lille. Show more
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Hotel Taking Steps Towards Sustainability
This hotel is Green Key eco-labeled, signifying its dedication to environmental protection. It implements specific eco-friendly actions including diligent water, energy, and trash management. The hotel strongly emphasizes local and seasonal products for its breakfast and menus, and partners with local craftsmen and producers to foster a sustainable local economy.
Dog Friendly Hotel
This hotel is known to be pet-friendly. Its central location near the train station makes it a convenient choice for travelers with pets.
Hotel near Nightlife Spots
Situated on Place Des Reignaux, this hotel is near the Lille Centre Gares, offering convenient access to transportation and the city's nightlife. Its central location makes it a suitable base for exploring the evening entertainment options.
Business Hotel
The location near the train station is convenient for business travelers. Specific business amenities are not detailed, but the location offers easy access to transportation.
Accessible Hotel
This hotel offers wheelchair access and has rooms/facilities for disabled guests. Specific room types are noted as entirely wheelchair accessible and accessible by lift.
4-Star Hotel
This hotel is situated near the Lille Centre Gares and offers comfortable accommodations. It provides easy access to transportation and city attractions. Guests appreciate its convenient location and modern amenities.
Boutique-style Hotel
Luxury Hotel
Family Friendly Hotel
Room Types
Classic Queen Room with Queen Bed - Non-SmokingThe double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room features a TV, a minibar, a coffee machine, a wardrobe as well as city views. The unit has 1 bed.
Quadruple Room with King Bed and Sofa Bed - Non-SmokingProviding free toiletries, this quadruple room includes a private bathroom with a walk-in shower, a bath or a shower and a hairdryer. The air-conditioned quadruple room provides a TV, soundproof walls, a minibar, a coffee machine as well as city views. The unit offers 1 bed.
Deluxe Triple Room with Queen Bed and Sofa Bed - Non-SmokingThe triple room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.
Guest Reviews
8.7
Very Good
Location
Boa Hotel - BW Signature Collection in Lille Centre Gares boasts a prime location that receives high praise from its guests. The hotel is perfectly situated just steps away from the main square and Lille Flandres train station, making it incredibly convenient for exploring the city. Despite its central location, it sits in a quiet square, offering a peaceful retreat from the bustle of city life.
Guests highlight the hotel’s proximity to notable attractions, restaurants, shops and key transport links, ensuring that everything is within easy walking distance. Many appreciate the short stroll to both the old town and the train stations, making it ideal for those looking to explore Lille without the hassle of long commutes.
The surrounding area is home to several local eateries and historic sites, making it perfect for a leisurely weekend getaway or a business stay. Cleanliness and friendly, helpful staff also contribute to the overall high ratings, enhancing the stay experience.
In summary, the hotel's central yet tranquil location, combined with its convenient access to Lille's main attractions, makes it a highly recommended choice for visitors.
Breakfast
Situated in the heart of Lille, Boa Hotel - BW Signature Collection - Lille Centre Gares boasts a breakfast experience that receives high praise from guests. Described as superb, wonderful and terrific, the breakfast offers a rich and extensive selection that emphasizes quality and freshness. Many guests highlight the variety and local flair with regional cheeses and homemade products, such as yogurts and compotes, being particular favorites.
The breakfast buffet stands out for its homemade delights, including waffles, compotes, pancakes and a wide array of both sweet and savory options. Freshly squeezed orange juice and homemade cakes add an extra touch of care to the offerings. The balance and quality of the breakfast are particularly appreciated with many guests mentioning how it exceeded their expectations.
Despite a few critiques pointing out a lack of hot food options or occasional limited selection, the overall sentiment remains overwhelmingly positive. The breakfast is described as delicious, abundant and well-prepared with special mentions for the friendly and attentive staff.
Catering to diverse tastes, the varied and nutritious breakfast is considered a highlight by many, featuring fresh, high-quality ingredients prepared with evident love and attention. Whether enjoyed in the cozy breakfast room or delivered to one's private room, the morning meal at Boa Hotel contributes significantly to the overall guest satisfaction, making it a notable feature of this centrally located boutique hotel.
Dinner
The dining experience at 'Boa Hotel - BW Signature Collection - Lille Centre Gares' is characterized by a pleasant and thoughtfully decorated dining area. Guests appreciated the small, intimate living room setting and the option to enjoy a drink and meal on-site. The friendly staff enhanced the experience, providing excellent service and even personal touches like handshakes. The quality of both breakfast and dinner received praise with the food served for dinner being especially excellent. Although there is room for improvement in the meal selection, especially for those staying multiple days, the overall dining experience remains positive. Additionally, the hotel offers convenient takeout options, preparing bags with essentials like bread, fruits, coffee and juice for guests on the go. While breakfast might be affected by intermittent kitchen issues, the general feedback on meals is favorable.
Rooms
Boa Hotel - BW Signature Collection in Lille Centre Gares is praised for its comfortable and well-maintained accommodations. Guests frequently highlight the rooms for their spaciousness, cleanliness and modern amenities. The beds are generally described as very comfortable and the bathrooms receive commendable remarks for their size and functionality with particular mentions of large bathtubs and superb showers.
Many reviews appreciate the thoughtful touches provided within the rooms, such as complimentary mini bars and quality skincare products. The decor is often noted as modern and stylish, contributing to a cozy and inviting atmosphere. Soundproofing ensures a quiet and relaxing stay, even in rooms facing the street or the elevator.
While most guests find the rooms spacious and well-equipped, there are occasional comments about some rooms being on the smaller side, particularly in the case of the quadruple prestige and family rooms. Despite these instances, the overall sentiment leans heavily towards positive experiences with guests expressing satisfaction with the cleanliness, comfort and amenities available.
The hotel's central location is also a common point of praise, making it an excellent choice for those looking to explore the city while enjoying a comfortable and restful stay.
Beds
At Boa Hotel - BW Signature Collection - Lille Centre Gares, guests overwhelmingly praise the comfort of the beds, often describing them as very comfortable or super comfy. The bedding quality receives high marks with terms such as top-notch, superb and high-quality frequently mentioned. Many reviewers highlight the beds as a standout feature, using phrases like extremely comfortable, simply perfect and fantastic bed. Queen and King-sized options further add to the appeal, ensuring guests enjoy spacious and restful sleep.
Cleanliness is another noted aspect with many mentioning clean and comfortable bed linen, contributing to the overall comfortable environment. The modern, fun and well-soundproofed rooms also enhance the sleep experience. However, a few guests indicated finding the mattresses too soft, leading to occasional back discomfort. Despite this, the consensus is clear: the bed experience at Boa Hotel is predominantly comfortable, luxurious and conducive to a good night's rest.
Cleanliness
Boa Hotel - BW Signature Collection - Lille Centre Gares is highly praised for its exceptional cleanliness. The hotel and its rooms are consistently described as clean, modern and spotless. Guests appreciate that the rooms are not only very clean but also comfortable and cozy. The attention to cleanliness extends throughout the entire hotel, including the bathrooms and common areas, which are often described as tidy and well-maintained.
Room cleanliness stands out with many guests noting that their rooms were squeaky clean, bright and fresh. The hotel's cleaning staff receives positive mentions for their thoroughness and dedication, although a few guests mentioned minor lapses such as insufficient coffee supplies or infrequent cleaning services. Nonetheless, the general sentiment highlights an overall pristine environment.
Boa Hotel's superb clean atmosphere, coupled with a stunning central location, makes it an attractive choice for travelers. The establishment's commitment to hygiene and careful maintenance contributes significantly to the guests' positive experiences.
Staff
The guest reviews consistently highlight the exceptional quality of the staff at Boa Hotel - BW Signature Collection - Lille Centre Gares. Reviewers often emphasize the friendliness and helpfulness of the staff, describing them as attentive, welcoming, kind and polite. The reception team, in particular, receives praise for providing exceptional service, ensuring smooth and professional check-ins and offering great advice for visiting the area. The staff's ability to communicate effectively, even with those who have little knowledge of French, is also noted positively.
Guests appreciate the warm and enthusiastic welcome they receive from the staff, who are always ready to assist with any needs or queries, often going above and beyond to make the stay pleasant. Their professionalism is frequently highlighted alongside their personable and approachable nature. Reviews mention their prompt and efficient response to issues and their dedication to providing outstanding customer service.
The staff's genuine kindness and caring attitude contribute to an overall delightful experience, making guests feel valued and well taken care of. Their multilingual abilities and organized approach further enhance the service quality, leaving guests impressed with the consistently high level of support and hospitality.
Wi-Fi
Guests have mixed but generally positive feedback about the WiFi at the Boa Hotel - BW Signature Collection - Lille Centre Gares. Many appreciate the complimentary WiFi, describing it as functional and even excellent in some cases. A few comments mention that the connection can be weak, especially in areas like the bathroom or when trying to access it beyond the lobby. Despite some small network issues, the provision of free WiFi and other amenities adds a positive aspect to the stay. Overall, the WiFi service receives favorable remarks with occasional areas for improvement.
Parking
Guest reviews of the Boa Hotel - BW Signature Collection in Lille Centre Gares indicate a mixed experience regarding parking arrangements. On the positive side, many guests found the parking facilities to be conveniently located with a public garage available just a short walk from the hotel, typically around two minutes away. The parking areas were often described as very clean, neat and efficiently arranged, making it easy for guests to access their parked vehicles on foot. Some praised the secure parking options and noted partnerships with nearby garages that offer reasonable daily rates.
However, the absence of private parking on the hotel premises was a common drawback. Guests frequently had to rely on public parking garages, which could be both challenging to find and costly. The lack of available parking during the day and the need to pay additional fees were cited as notable disadvantages. In some cases, finding a parking spot proved tricky due to tight spaces or height restrictions, particularly for larger vehicles. The central city location contributed to limited parking possibilities, though some guests managed to find on-street parking or nearby public lots.
In summary, while there are convenient and secure parking options close to the Boa Hotel, the lack of private parking and additional costs associated with public garages can pose challenges for guests arriving by car.
Family
Boa Hotel - BW Signature Collection - Lille Centre Gares is recognized for its family-friendly atmosphere, making it a commendable choice for those traveling with children. Many guests appreciated the spacious and clean family rooms, often mentioning the comfortable beds and ample space, which can accommodate a family of four comfortably. The hotel provides baby beds and cots upon request and ensures smooth check-ins for families, exhibiting a commitment to accommodating younger guests.
The location is highly regarded as it is central and suitable for walks with children with sightseeing opportunities conveniently reachable. Parents also received useful advice from the professional and friendly staff on suitable visits for children. Guests highlighted the hotel’s cleanliness and appreciated the attentive and helpful nature of the staff, which extended to the point of being arranged in adjacent rooms when booking well in advance.
Although some mentioned that rooms designed for four or more people can feel a bit cramped, the hotel's overall environment and attentive decoration make up for it. The convenience of a complimentary minibar and nearby lockers for left luggage also contribute positively to the family experience. While costs can lean on the higher side, many felt that the location and child-friendly amenities provided great value for a family stopover in Lille.
Nightlife
Nestled in Lille Centre Gares, Boa Hotel - BW Signature Collection is at the heart of a lively nightlife scene. Prospective guests can expect a bustling atmosphere with late-night cafés and bars just steps away from the hotel's doorstep. While the vibrant surroundings contribute to an energetic vibe, they also bring a considerable amount of street noise, particularly from revellers and individuals shouting in the early morning hours. This can be a challenge for light sleepers as noise levels persistently interfere with sleep throughout the night.
The immediate neighborhood, though animated, may feel uncomfortable to some due to the presence of young men and shady characters lingering in the area, especially after dark. It’s noted that this environment might make the surroundings appear less inviting and somewhat grubby. Despite these aspects, the location offers a convenient spot for those looking to immerse themselves in the local nightlife scene, though caution and consideration of the potential noise disturbances should be kept in mind.
4 Star
Boa Hotel - BW Signature Collection in Lille Centre Gares offers a mixed experience for those seeking four-star accommodations. The centrally located hotel provides the expected standard amenities and a classic four-star ambiance, making it a comfortable stay with notably comfortable bedding. Guests have praised the cleanliness of the rooms and the friendliness and availability of the staff.
While the breakfast has been described as tasty, some found it lacking for a four-star establishment. The overall infrastructure is deemed decent and perfectly adequate, corresponding with typical four-star standards. However, there are reservations about whether the hotel truly lives up to its four-star rating with some guests feeling that it falls short of the expected luxury.
The hotel can be slightly pricey for the experience offered, but overall, it is considered a good stay for a four-star hotel, meeting the criteria and providing a satisfactory experience.
Business
Boa Hotel - BW Signature Collection - Lille Centre Gares has established itself as a prime choice for business travelers, offering a blend of comfort, convenience and efficiency. The hotel stands out for its central location, particularly advantageous for accessing the business district and iconic areas like old Lille. Guests laud the spotless and quiet rooms, which provide a reliable sanctuary after a busy day.
The hotel’s facilities are thoughtfully designed to meet the demands of corporate guests. Meeting rooms are available and the overall accommodations are business trip-friendly, ensuring a productive stay. The efficient check-in process and attentive, professional staff further enhance the experience, allowing business travelers to focus on their work without unnecessary distractions.
One of the highlights is the hotel's commitment to ecological management, delivering good value for money while remaining environmentally conscious. Whether for a short stay or an extended business trip, Boa Hotel provides all essential amenities tailored to meet the needs of its corporate clientele, making it an ideal spot for those in town for business purposes.
Accessible
The Boa Hotel - BW Signature Collection in Lille Centre Gares offers an array of amenities with accessibility in mind, featuring key aspects such as an elevator and clear signage to assist guests navigating the property. However, visitors have noted substantial challenges for those arriving by car. The hotel is not directly accessible by vehicle, requiring guests to park in public garages that are often located far from the hotel and come with high fees. For those with disabilities or wheelchair users, this presents a significant inconvenience. Additionally, guests have reported the on-site elevator can be slow and sometimes insufficient for the volume of users, which may cause delays. Overall, while the hotel makes commendable efforts to accommodate guests through its accessible features, the parking situation remains a notable challenge.
Boutique-Style
The Boa Hotel - BW Signature Collection in Lille Centre Gares is consistently praised for its beautiful boutique style. The hotel features distinct and unique decor, including captivating paintings on the walls that contribute to its modern vibes and charming atmosphere. Guests appreciate the pretty decoration and thoughtful touches that enhance the overall experience. The comfortable bedding and excellent breakfast add to the hotel's appeal. With service-minded staff, the Boa Hotel offers a remarkable boutique experience that stands out in its elegance and charm.
No, Boa Hotel - BW Signature Collection - Lille Centre Gares doesn't have any pool.
No, a spa isn't available at Boa Hotel - BW Signature Collection - Lille Centre Gares.
Yes, Boa Hotel - BW Signature Collection - Lille Centre Gares welcomes dogs.
No, parking facilities aren't available at Boa Hotel - BW Signature Collection - Lille Centre Gares.
No, Boa Hotel - BW Signature Collection - Lille Centre Gares doesn't have a gym.