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Summary of reviewsTravelodge by Wyndham South Hackensack enjoys a strategic location that is praised by many guests for its convenience and accessibility. Its proximity to Teterboro Airport makes it ideal for travelers and aviation enthusiasts, while the nearby bus service provides an affordable connection to New York City, enhancing the appeal for those looking to explore urban attractions without a car. Situated near major routes such as I-95, the hotel offers easy access while maintaining a safe environment, making it a suitable choice for diverse travel needs.
The hotel staff emerges as a standout feature, earning high marks for their friendliness and willingness to assist guests. Many visitors appreciate the courtesy and professionalism displayed by the team, from the receptionists to the servers, contributing significantly to a positive overall experience during their stay. While there are occasional remarks about rudeness or delays in service, the general consensus highlights the supportive nature of the staff as a comforting aspect of the hotel.
However, the Travelodge's rooms and cleanliness present major areas for improvement. Despite some positive mentions regarding room size and bed comfort, the reviews often point to issues such as outdated furnishings, maintenance concerns, and cleanliness deficits. Guests have reported unpleasant odors, worn-out amenities, and insufficient cleaning, impacting their satisfaction. Problems like mold, sticky floors, and inadequate supplies, alongside discrepancies between advertised room conditions and reality, suggest a need for urgent renovations and better upkeep.
Overall, while Travelodge by Wyndham South Hackensack offers a prime location and commendable staff service, enhancements in room quality and cleanliness are critical to elevating the guest experience and fully capitalizing on its advantageous positioning.
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