The Andrew Hotel, situated in the charming Great Neck area, benefits from a prime location near the Long Island Rail Road, facilitating easy travel between Manhattan and local attractions. Guests appreciate the hotel’s placement in a vibrant, walkable neighborhood filled with dining options and essential amenities. The tranquil surroundings make it an ideal choice for visitors attending events or exploring the lively community.
While breakfast at the hotel receives mixed feedback, many guests find the offerings satisfactory, particularly enjoying the convenience of the pancake machine and continental selection available on weekends. However, improvements could be made in terms of variety and accessibility throughout the week.
Room experiences lean positive, with guests often citing their spaciousness and cleanliness. The comfortable beds, boutique vibe, and quiet atmosphere contribute to restful stays, though there are calls for updates and more consistent deep cleaning. The attentive service, particularly from staff members like Willie B., significantly enhances guest satisfaction.
Many guests commend the hotel’s cleanliness, particularly within individual rooms maintained well by the housekeeping staff. However, communal areas face criticism for signs of neglect and wear. The hotel is appreciated for its reasonable pricing, though addressing maintenance concerns and enhancing communal spaces would further improve the experience.
The staff at The Andrew Hotel are a highlight, frequently praised for their friendly, polite, and helpful demeanor. Personnel such as Willie, Maddy, and Bianca are noted for creating a welcoming environment, while others like Brian, Juan, and Maria go above and beyond in their service. This dedication fosters a warm atmosphere, ensuring guests feel comfortable throughout their stay.
Parking presents challenges due to limited availability and fees, though secured spots and helpful staff somewhat alleviate these issues. On-street parking options and occasional valet assistance provide viable alternatives.
Overall, The Andrew Hotel offers comfortable accommodations with strong service and a standout location, though there remains room for growth in areas like breakfast consistency, maintenance, and parking options.
The Courtyard by Marriott New York Queens/Fresh Meadows, located in the vibrant borough of Queens, offers a stellar location praised for its convenience to explore New York City. Its proximity to public transportation, major highways, and attractions like JFK Airport and Saint John's University makes it ideal for leisure and business travelers. The area surrounding the hotel is rich with dining options, including the 24/7 Bagel Oasis, and nearby shopping at Fresh Meadows Mall adds to its appeal.
Guests appreciate the modern and clean ambiance, with rooms described as immaculate, spacious, and comfortably furnished. The bathrooms feature excellent showerheads, adding a touch of luxury. Although some minor issues were noted, such as the absence of kettles, the overall sophistication and cleanliness of the rooms stand out. The hotel's tranquility and beautifully maintained grounds provide a serene retreat from the city hustle.
Breakfast receives mixed feedback, with many enjoying the fresh offerings at the bistro. While not included in the room rate and considered pricey by some, the quality of food is praised, and friendly staff enhance the experience despite occasional logistical challenges.
The staff stands out for their friendliness and professionalism, with guests frequently praising their accommodating and attentive service. The helpfulness is particularly noted at the front desk and the bistro, with Anny receiving specific commendations.
Valet parking is highlighted for its convenience and efficiency, despite concerns over the cost. Free parking options on nearby streets provide alternatives to guests. Lastly, the beds in the hotel are generally recognized for their comfort, contributing to a restful stay.
Together, these attributes make the Courtyard by Marriott New York Queens/Fresh Meadows a well-connected, comfortable, and welcoming choice for travelers seeking a balance of convenience and comfort during their visit to New York City.
Holiday Inn Express Roslyn by IHG enjoys a favorable reputation for its excellent location, which is often highlighted by guests as a major advantage. The hotel is conveniently positioned near Port Washington, key venues, and shopping destinations, making it a popular choice for both business and leisure travelers. The availability of convenient parking and complimentary hot breakfast further enhances the guest experience. The breakfast offerings are appreciated for their variety and taste, catering to different dietary preferences and providing a satisfying start to the day.
The hotel is consistently recognized for its exceptional cleanliness, with guests praising the high standard of hygiene in both the rooms and communal areas. This cleanliness significantly contributes to the comfort enjoyed by visitors during their stay. The staff is commended for their outstanding service and friendliness, with the front desk team noted for their responsiveness and assistance.
However, the hotel faces some challenges in terms of room accommodation. While the rooms are clean and well-maintained, their compact size, especially in the deluxe king rooms and bathrooms, is frequently mentioned as a limitation. Some rooms facing noisy streets and the lack of elevator access to the second floor may also impact guest comfort. Despite these drawbacks, the staff's courteous service and the overall cleanliness of the hotel are viewed as significant assets that enhance the guest experience.
While the hotel holds potential and shows certain positive aspects, it sometimes falls short of the expectations associated with its three-star rating, suggesting room for improvement in some areas to deliver a more consistent and reliable accommodation experience.
Garden City Hotel receives high praise from guests for various aspects of its service and amenities, creating a compelling choice for visitors to Long Island. Its prime location in the charming area of Garden City offers convenient access to local shops, restaurants, and Adelphi University, making it an ideal option for both leisure and business travelers. The proximity to the Long Island Railroad and JFK Airport further enhances its appeal, providing seamless connectivity to New York City and broader travel needs. Leisure features such as a nearby golf course add to the attraction for guests seeking relaxation and recreation.
The breakfast experience at the hotel is consistently lauded, with guests appreciating the diverse and delicious offerings of the buffet. Even though some find the cost high, the quality and variety of food ensure that guests start their day on a satisfying note. Accommodations at the Garden City Hotel are spacious, luxurious, and remarkably clean, reinforcing a sense of comfort and relaxation. The hotel's grounds complement the well-equipped rooms, adding to an overall positive environment that guests enjoy.
Cleanliness is a notable strength of the hotel, with rooms and common areas maintained to impeccable standards, contributing significantly to guest comfort. This high level of cleanliness, paired with the hotel’s convenient location, presents an attractive option for those seeking a blend of accessibility and tranquility.
The hotel staff plays a crucial role in enhancing the guest experience, earning accolades for their warmth, attentiveness, and exceptional service. Individuals like Anthony Lambert and Maria receive special mention for their outstanding efforts, and the team overall is recognized for their ability to manage high-pressure events, such as weddings, with professionalism and enthusiasm. The staff’s dedication to hospitality creates a welcoming atmosphere that guests deeply appreciate, making the Garden City Hotel not just a place to stay, but a memorable experience.
Homewood Suites by Hilton Carle Place - Garden City, NY, is highly regarded by guests for its prime location and excellent facilities. Its convenient positioning makes it an ideal base for those wanting to access Manhattan via the Long Island Rail Road (LIRR) and visitors attending local events or graduations. Proximity to numerous shopping stores, restaurants and central spots in Nassau County, combined with easy access from JFK Airport, adds to its appeal. The hotel also serves as a great point for exploring surrounding areas like The Hamptons. The staff, particularly at the front desk, are frequently praised for their friendliness and helpfulness, contributing significantly to the positive guest experience.
The rooms are another highlight, noted for their spaciousness, cleanliness and modern design. Guests appreciate the well-equipped kitchens and comfortable beds, making the suites suitable for extended stays. The welcoming ambiance is further enhanced by the attentive and accommodating staff. While some furniture shows minor wear, overall, the rooms provide a very comfortable and pleasant stay.
Cleanliness is consistently given high marks with guests commending the spotless nature of the rooms and public spaces. The hotel's meticulous maintenance ensures a fresh and enjoyable atmosphere throughout, supported by modern amenities such as a pool, gym and nice courtyard. However, some signs of minor wear and tear and occasional strong cleaning scents have been reported, but these do not significantly detract from the overall positive impression.
Breakfast receives mixed reviews. Many find it varied and satisfying, offering options like scrambled eggs, sausages and a waffle machine, though some late arrivals and those with specific dietary needs might find the selection lacking. There is room for improvement in maintaining the quality and variety of the breakfast offerings, ensuring it meets the standards of all guests.
The pool facilities offer a mixed experience. The private reservation system is appreciated, especially by families, but the pool temperature has been a point of concern for many, described as cold or even freezing. Non-operational hot tub and jacuzzi facilities during some stays were noted with some guests wishing for extended pool hours.
Lastly, the comfortable beds are frequently highlighted with guests noting that they enhance the overall satisfactory experience. Despite a few mentions of overly soft beds and pillows, the general consensus is that the beds are a significant positive aspect of staying at this hotel.
Overall, Homewood Suites by Hilton Carle Place - Garden City, NY, offers a well-rounded and comfortable stay with a convenient location, excellent staff, spacious rooms and good amenities, although there's room for improvement in breakfast variety and pool temperature.
The Holiday Inn Westbury-Long Island by IHG receives numerous positive reviews, largely due to its strategic location and exceptional staff service. Positioned conveniently near major highways and the Long Island Rail Road station, the hotel offers easy access to New York City and is surrounded by a variety of shopping options, which makes it ideal for guests with diverse plans. The property's quiet and clean environment, alongside a spacious parking lot, enhances its appeal for those traveling by car.
Guests generally appreciate the hotel’s breakfast, noting the quality and variety of the options available, although some feel improvements in menu and pricing could be made. The rooms are another highlight, frequently praised for their cleanliness, spaciousness, and modern feel due to recent renovations. Comfortable beds, efficient air conditioning, and useful amenities like soap dispensers contribute to a pleasant stay, despite occasional minor issues with room maintenance.
Cleanliness is a strong point, with rooms and facilities consistently well-maintained, creating a comfortable environment for guests. The hotel staff stands out with their friendly and professional demeanor, frequently going above and beyond to make guests feel welcome and attended to, thereby enhancing their overall experience. Despite a few isolated incidents, the overall impression of the Holiday Inn Westbury-Long Island by IHG is one of reliability and comfort, meeting the expectations of travelers seeking both convenience and quality service.
The Long Island Marriott Hotel receives commendations particularly for its convenient and accessible location, making it a favorable choice for visitors attending events at Nassau Coliseum or visiting Hofstra University. The hotel's proximity to major highways, tourist areas, shopping malls and nearby dining options adds to its appeal. The surroundings are noted to be quiet and spacious and recent updates contribute to a clean and welcoming atmosphere.
Breakfast at the hotel is highly praised with guests highlighting the delicious meals, variety and the friendly and attentive staff. Despite a few criticisms about the cost and certain dietary limitations, the overall breakfast experience is recommended for its quality and service.
Room quality receives mixed feedback but leans positive in terms of cleanliness and comfort. Guests appreciate the spacious rooms and effective air-conditioning, although some mention outdated decor and occasional maintenance issues. Most find it a suitable option for a clean and restful stay with the added convenience of nearby eateries.
Cleanliness throughout the hotel is frequently praised with well-maintained facilities, clean bathrooms and an overall fresh atmosphere thanks to recent updates. Minor occasional cleanliness issues were noted but did not majorly impact the overall favorable impressions.
The staff generally receives positive reviews, particularly for their friendliness, helpfulness and professionalism. While some instances of perceived rudeness or misinformation were mentioned, most guests describe their interactions with staff as pleasant and accommodating. Special commendations are given to certain staff members who made notable efforts to assist guests.
Wi-Fi service garners mixed reviews with positive remarks about its speed and the complimentary access for Bonvoy members. However, guests booking through third-party sites were disappointed by the additional charges for Wi-Fi. The quality is praised, though access depends on booking methods and membership status.
The pool is appreciated by many, especially children, for its size and as an enjoyable amenity. However, it has its drawbacks, including unexpected closures, maintenance concerns and lack of temperature control, pointing to a need for updates and better communication regarding its availability.
Opinions on bed comfort vary widely; some guests found the beds comfortable, describing them as a highlight of their stay, while others deemed them too soft or in need of an upgrade. However, the hotel’s commitment to clean rooms and ample parking is valued.
In summary, the Long Island Marriott Hotel is appreciated for its strategic location, enjoyable breakfast, clean and comfortable accommodations and friendly staff. While there are areas for improvement, particularly with the pool and certain amenities, the hotel serves as a practical and pleasant base for visitors.
Hotel NoMa, Trademark Collection by Wyndham, presents a popular choice among travelers due to its strategic location in New Rochelle, offering easy access to major transportation options like Metro North, the MTA train, and highways such as I-95. This convenience allows guests to explore both the bustling local area, with its various dining and entertainment venues, and take quick trips into New York City. Despite its proximity to urban amenities, the hotel maintains a quiet atmosphere conducive to a peaceful stay.
The hotel is particularly celebrated for its spacious, comfortable, and clean rooms, which come well-equipped with modern amenities such as microwaves, fridges, and coffee makers. Guests often highlight the exceptional comfort of the beds, which contributes to a restful experience. While the bathrooms are noted as being somewhat smaller, the overall room experience is positively received, aided by updates and renovations.
Dining at Hotel NoMa stands out for its exceptional on-site restaurant, known for its Mediterranean-influenced cuisine and vibrant atmosphere. The restaurant, NoMa Social, garners high praise for its delicious dishes and cocktails, as well as its friendly staff. However, breakfast offerings are limited to weekends and have received mixed reviews, with some guests noting it as expensive or lacking complimentary options. Despite this, guests find alternative dining options readily available nearby.
Cleanliness and the helpfulness of the staff are recurrent themes in guest reviews, enhancing the overall stay at the hotel. The staff, particularly at the front desk and restaurant, are commended for their friendliness and commitment to satisfying guest needs. This attention to service quality significantly boosts the guest experience.
Parking at the hotel is generally convenient, with ample space and easy access, although some guests have encountered unexpected fees or challenges finding spots on busy nights. Nevertheless, the overall sentiment reflects satisfaction with the parking facilities.
In summary, Hotel NoMa excels in providing comfort, convenience, and quality service, making it a favorable choice for travelers seeking a well-located and enjoyable stay.
Econo Lodge enjoys notable praise for several aspects that collectively contribute to a positive guest experience. The hotel’s prime location near major highways provides convenient access to essential amenities, attractions, and transportation hubs, making travel straightforward and stress-free. Its proximity to Long Island beaches, concert venues, and the nearby train station adding to the allure for travelers. The hotel staff consistently earn commendations for their friendliness and professionalism, significantly enhancing the hospitality experience, particularly through efficient check-ins and accommodating service.
Guests frequently highlight the cleanliness of Econo Lodge, describing both the rooms and common areas as well-maintained and spotless. The comfortable rooms, equipped with modern amenities such as refrigerators and microwaves, offer a peaceful and restful retreat, with guests appreciating the cozy beds and serene atmosphere. The care taken by the cleaning staff is apparent, as visitors note the pleasant environment and overall tidiness that complement their stay.
Breakfast at Econo Lodge, though sometimes inconsistent, often leaves guests pleasantly surprised with good selections and the availability of hot beverages throughout the day, facilitated by a fancy coffee machine. When provided, the breakfast options impress guests with quality that meets or exceeds expectations for a budget hotel.
While some guests experienced mixed results with the Wi-Fi connectivity, many praised its functionality when working well, alongside enjoyable TV reception and channel selection. The hotel also stands out for its accessible facilities, offering practical design and amenities that cater to guests with disabilities.
Overall, Econo Lodge combines affordability, exceptional service, and cleanliness in a central location, making it a favorable choice for travelers seeking comfort and convenience during their stay.
The Box House Hotel is a fantastic boutique hotel located in a lively and up-and-coming neighbourhood of Brooklyn. Guests appreciate the hotel's convenient location, just a short walk from the subway and within walking distance of many restaurants, cafes and shops. The rooms are spacious, well-decorated and offer great amenities, although some minor maintenance issues have been noted by some guests. The hotel is clean and well-maintained with exceptional housekeeping. The staff are friendly and attentive, although there have been some isolated incidents of unfriendliness from certain front desk staff. The hotel offers a mix of breakfast options, some of which have been praised by guests. The hotel's location gives access to exciting nightlife options nearby and there is a hotel bar that guests have enjoyed visiting. The hotel is a great value for money with a rustic charm that guests find unique and appealing. The Box House Hotel is also handicap accessible, which is an appreciated feature for guests with limited mobility. Overall, guests highly recommend the Box House Hotel for a comfortable and memorable stay in Brooklyn.
East Norwich Inn is a highly praised accommodation option in Long Island, particularly valued for its excellent location. Guests appreciate its convenient proximity to major highways, LIU Post, various events and a selection of restaurants within walking distance. The hotel’s setting offers a tranquil and charming environment, providing a restful escape from the bustling New York City. Cleanliness is a standout feature with many guests noting the well-maintained property and comfortable rooms. The helpful and friendly cleaning staff further enhance the sense of a well-kept environment, contributing to an overall positive experience.
The rooms at East Norwich Inn are described as spacious, clean and comfortable, though some visitors have noted that they show signs of aging and could benefit from updates. Despite the dated decor and occasional maintenance issues, the large and cozy beds contribute to a restful stay. The hotel’s air conditioning, although effective, can sometimes be a bit noisy.
While guests have mixed opinions about the staff, many have encountered friendly and accommodating employees who help to create a welcoming atmosphere. Individuals like Vinny and other night shift staff have received particular commendation for their helpfulness. However, there are instances where some front desk staff were perceived as rude or unprofessional, which affected the overall experience for certain guests.
An area where the hotel falls short is its breakfast offering or rather, the lack thereof. Despite being advertised during the booking process, breakfast options have been unavailable since the pandemic, much to the discontent of visitors. Alternatives are available nearby, but at an extra cost.
Parking at East Norwich Inn generally receives positive feedback with guests appreciating the large and secure parking lot. However, availability can be an issue during busy times, especially because of a shared arrangement with a nearby steakhouse. Despite these challenges, the free parking is valued by guests.
In terms of value, the East Norwich Inn stands out as an economical option, especially when compared to other more expensive hotels in the area. Guests often find it offers good value for money with its clean and comfortable rooms and favorable location. Overall, despite some minor drawbacks, East Norwich Inn is recognized for providing a cozy, cost-effective and convenient stay in a charming setting.
The New York Marriott Marquis is a highly recommended five-star hotel with exceptional facilities and services. Its central location in Times Square is perfect for exploring the city and guests appreciate the convenience of being able to easily walk to nearby shopping and dining options. The renovated rooms are clean, spacious and comfortable with fantastic amenities, including some with stunning views of Times Square. While some guests had mixed reviews about the breakfast offered at the hotel, most opinions were positive with guests finding it to be varied, convenient and of good quality. The hotel has received positive reviews regarding the cleanliness of the hotel with many guests impressed by the upkeep of the premises. The staff are mostly friendly and helpful with some exceptions and guests have praised their efficiency and helpfulness. The New York Marriott Marquis is a great option for families with kids who have special needs, offering different room sizes for convenience. While some guests had varying experiences with the beds provided by the hotel, overall, the majority of reviews were positive about the comfort and size of the beds. Despite some minor issues, the hotel is definitely worth visiting and a superb choice for anyone looking for a luxurious stay in the heart of the city.
Days Inn by Wyndham Hicksville Long Island is strategically located to cater to diverse needs, including convenient access to shopping, restaurants and event venues. Guests appreciate the quiet, clean and secure surroundings, complemented by nearby stores and eateries, including a sushi restaurant near the lobby. The location is practical for visitors seeking a calm but well-positioned accommodation option.
While the hotel's breakfast offerings have varied opinions, it typically features a grab-and-go style breakfast. This includes snacks such as a small water bottle, a fruit cup and a granola bar, along with cold cereal and packaged oatmeal. Although some guests find the breakfast options limited and the breakfast area messy, the pool adds a pleasant aspect to the stay.
The rooms are generally clean and comfortable with spacious and quiet accommodations often praised. Beds receive frequent commendations for comfort and necessary amenities, including a safe, are available. However, many guests note that the rooms are old and require updates, citing issues like musty smells, dirty carpets and discrepancies between online pictures and reality. Nonetheless, the staff's politeness and professionalism, along with the overall cleanliness, are standout positives.
Guests usually find the cleanliness of the hotel satisfactory with clean bathrooms and sheets noted by several reviewers. Despite these positives, some guests report issues like dirty floors, stained carpets and air conditioning units, along with occasional bad smells and discrepancies in room presentation. More consistent and comprehensive cleaning practices could enhance the overall guest experience.
The staff at Days Inn by Wyndham Hicksville Long Island are frequently highlighted for their pleasant and accommodating nature, particularly at the front desk. They are often described as friendly, helpful and courteous, contributing to an overall positive experience. Though there are occasional mentions of inefficiency, the cooperative and pleasant demeanor of the team is a recurring positive theme.
The beds receive generally positive feedback, often described as comfortable and conducive to a good night's sleep. Some guests even regard the mattresses as the best they've ever experienced, though there are occasional complaints about hard pillows and isolated instances of bed bugs. Overall, the consensus is that the beds provide a pleasant sleeping experience, contributing positively to the room layout and overall comfort.
The Westin New York at Times Square stands out for its exceptional location, providing guests with immediate access to the heart of Times Square and key New York City attractions. Its proximity to subway stations, vibrant neighborhoods, theaters and iconic landmarks like Broadway and Rockefeller Center make it an ideal base for both exploration and convenience. The hotel is praised for its clean, spacious rooms and friendly, accommodating staff. Unique bonuses include views from higher floors, adjacency to a movie theater and relatively affordable parking options.
The breakfast offerings, while appreciated for their quality and variety, draw mixed reactions primarily due to their high pricing. However, morning services are often enhanced by the kindness of the breakfast room staff and the food is generally well-received despite concerns over value for money.
Guests frequently commend the rooms for their comfort, cleanliness and stunning city views with beds being particularly praised for their comfort. Small issues such as outdated furnishings, small bathrooms and the occasional maintenance problem are noted but do not significantly detract from the overall positive experience of staying in a well-located and quiet room.
Cleanliness throughout the hotel is generally well-regarded with most guests finding the property and rooms neat and well-maintained. However, there are sporadic reports of inadequate housekeeping services that suggest room for improvement in maintaining consistent cleanliness standards.
The hotel's staff receive high marks for their attentiveness and friendliness, significantly elevating the guest experience. Interactions with the front desk, bellboys and receptionists are frequently highlighted for their warmth and professionalism, contributing to a welcoming and pleasant atmosphere.
WiFi services at the hotel appear to be a notable issue with many guests finding it unreliable and not included in the room rate, which detracts from the overall experience.
Regarding the comfort of the beds, most guests provide positive feedback, emphasizing the excellent quality and comfort that contribute to a restful night's sleep, despite minor complaints about bed availability and maintenance.
While the hotel is praised for its prime location and the luxurious experience it offers, some guests note that it falls short of a five-star standard. This sentiment reflects in their overall perception, suggesting a blend of high-quality service and comfort but missing the mark on certain upscale expectations.
For business travelers, The Westin New York at Times Square offers a professional, budget-friendly and convenient environment with efficient services and business-friendly facilities that enhance their stay.
In summary, The Westin New York at Times Square delivers a predominantly positive experience centered around its unbeatable location, comfort, friendly staff and overall quality with minor areas for improvement mainly related to WiFi service and maintaining consistent luxury standards.
The Four Points by Sheraton Manhattan Midtown West is highly praised for its strategic location in the vibrant core of Manhattan. This hotel is situated near key landmarks such as Hudson Yards, the High Line and the Empire State Building, making it an ideal base for both tourists and business travelers. Its proximity to transportation hubs, including Penn Station and subway lines, ensures easy access to the city's many attractions, while the surrounding neighborhood is noted for its safety, cleanliness and relative tranquility. Guests also appreciate the nearby dining and shopping options and the convenience of the hotel for business events at the nearby Javits Center.
Guest reviews of the hotel's breakfast offerings are mixed. While many appreciated the complimentary breakfast provided for special occasions, noting it was tasty and plentiful, others found the paid options to be expensive and sometimes unsatisfactory. The availability of free coffee and tea in the lobby is frequently mentioned as a positive and the hotel's proximity to local cafes offers good alternatives.
Dinner at the hotel receives generally favorable reviews with guests enjoying the good food and pleasant bar atmosphere. The Hudson Burger and draft beer are particularly praised and the Happy Hour offers good value for money. However, some guests find the food prices high and the menu limited and there are occasional complaints about the restaurant's hours. Despite these issues, the on-site bar and restaurant are considered convenient.
The rooms at the Four Points by Sheraton Manhattan Midtown West are mostly praised for their spaciousness, modern amenities and cleanliness. Guests appreciate the comfortable beds, fantastic city views and well-equipped bathrooms. However, some find the rooms smaller than expected, particularly for multiple guests and note issues with noise from street traffic and thin walls. Criticisms also include outdated furniture, lack of minibars and noisy air conditioning units. Despite these drawbacks, the hotel's location, comfortable beds and friendly staff make it a well-regarded option.
Cleanliness is generally a strong point with many guests highlighting the spotless and well-maintained rooms and common areas. Praise is frequently directed at the cleaning staff for their diligent work. However, some guests report issues with carpets, arrival cleanliness and occasional lapses in daily housekeeping services. Despite these concerns, the overall consensus is that the hotel is clean and comfortable.
The hotel's staff consistently receives high marks for their friendliness, efficiency and accommodating nature. Many guests highlight specific employees for their exceptional service and the front desk staff, in particular, are frequently praised for their cordiality and ability to handle requests and issues promptly. Although there are isolated reports of less favorable interactions, the majority of reviews emphasize the staff's positive attitude and helpfulness.
The WiFi service at the hotel is generally reliable with many guests noting the good speeds and easy access. While a few guests report issues with connectivity, the free WiFi is appreciated, particularly for business purposes.
The gym receives mixed reviews with some guests finding it nicely equipped and adequately meeting their workout needs. However, others criticize the limited weight training equipment and mention non-functional machines. Despite these shortcomings, the gym is generally considered a valuable amenity.
Parking is a notable issue, as the hotel does not offer on-site parking. Guests frequently mention that parking is located a few streets away, which can be inconvenient. Additionally, the parking rates are relatively high and there's no valet service. However, the hotel's excellent location near the Lincoln Tunnel and reliable WiFi are appreciated.
For families, the hotel offers mixed suitability. While it is considered family-friendly, the room sizes may not be ideal for those traveling with small children and amenities such as a fridge and extra towels are sometimes lacking. Nearby dining options are a plus for families.
The beds at the hotel receive largely positive reviews with guests frequently describing them as very comfortable. The king-size beds, in particular, are praised for their comfort and spaciousness. However, some guests find the double beds small for two people and there are occasional complaints about the softness and lumpiness of mattresses. Despite these issues, the overall bedding experience is positive.
While reviews on the hotel's four-star rating are mixed, the overall experience at Four Points by Sheraton Manhattan Midtown West is shaped by its prime location, friendly staff and comfortable accommodations, making it a worthwhile choice for visitors to New York City.
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