Hotel Indigo Liverpool by IHG
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Reflecting the city's rich cotton fabric heritage in its design, Hotel Indigo offers colourful, artfully designed rooms at one of the city's most popular central spots.
Summary of reviewsHotel Indigo Liverpool by IHG, predominantly receives glowing reviews, particularly for its prime location, culinary offerings and overall service.
Situated near the vibrant docks and central Liverpool attractions like the Albert Dock and Cavern Quarters, the hotel’s location is deemed exceptional. Visitors appreciate its proximity to key landmarks and nightlife spots while enjoying a tranquil retreat. Convenient parking and access to public transport further elevate its appeal.
The breakfast experience is celebrated for its variety and quality, offering both hot meals and a range of dietary options. The freshly cooked full English breakfast and the efficient, friendly service contribute to a delightful start to the day. Similarly, the hotel's dining offerings, particularly at the on-site Marco Pierre White Steakhouse, impress guests. The exceptional steaks, gourmet dining and professional service make dinner a memorable experience, despite occasional critiques about portion sizes and menu variety.
Rooms at Hotel Indigo Liverpool are characterized by their modern, stylish decor and comfort. Most guests find them clean, spacious and well-appointed with comfortable beds, excellent showers and thoughtful amenities like complimentary drinks. Although some rooms are smaller or lack expansive views, the overall ambiance is praised.
Cleanliness throughout the hotel is consistently lauded with both guest rooms and communal areas kept immaculate. The friendly and efficient staff enhance the guest experience, often being singled out by name for their outstanding service. The welcoming atmosphere and helpful demeanor of the staff are significant highlights.
The free WiFi is generally reliable and robust, enhancing the convenience for guests needing connectivity. The gym, while small, is functional and appreciated for its cleanliness and accessibility.
The hotel's central location also puts guests in the heart of Liverpool's nightlife, providing easy access to numerous pubs, bars and dining options. While some varied opinions exist regarding the comfort of the beds and pillow quality, the general sentiment remains positive.
Rated as a solid four-star accommodation, Hotel Indigo Liverpool blends quality and value, offering a clean, modern and comfortable stay. With friendly service, excellent amenities and a prime location, it stands out as a favored choice for visitors. Despite minor inconsistencies, it maintains a strong reputation for delivering a first-class experience.
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Situated near the vibrant docks and central Liverpool attractions like the Albert Dock and Cavern Quarters, the hotel’s location is deemed exceptional. Visitors appreciate its proximity to key landmarks and nightlife spots while enjoying a tranquil retreat. Convenient parking and access to public transport further elevate its appeal.
The breakfast experience is celebrated for its variety and quality, offering both hot meals and a range of dietary options. The freshly cooked full English breakfast and the efficient, friendly service contribute to a delightful start to the day. Similarly, the hotel's dining offerings, particularly at the on-site Marco Pierre White Steakhouse, impress guests. The exceptional steaks, gourmet dining and professional service make dinner a memorable experience, despite occasional critiques about portion sizes and menu variety.
Rooms at Hotel Indigo Liverpool are characterized by their modern, stylish decor and comfort. Most guests find them clean, spacious and well-appointed with comfortable beds, excellent showers and thoughtful amenities like complimentary drinks. Although some rooms are smaller or lack expansive views, the overall ambiance is praised.
Cleanliness throughout the hotel is consistently lauded with both guest rooms and communal areas kept immaculate. The friendly and efficient staff enhance the guest experience, often being singled out by name for their outstanding service. The welcoming atmosphere and helpful demeanor of the staff are significant highlights.
The free WiFi is generally reliable and robust, enhancing the convenience for guests needing connectivity. The gym, while small, is functional and appreciated for its cleanliness and accessibility.
The hotel's central location also puts guests in the heart of Liverpool's nightlife, providing easy access to numerous pubs, bars and dining options. While some varied opinions exist regarding the comfort of the beds and pillow quality, the general sentiment remains positive.
Rated as a solid four-star accommodation, Hotel Indigo Liverpool blends quality and value, offering a clean, modern and comfortable stay. With friendly service, excellent amenities and a prime location, it stands out as a favored choice for visitors. Despite minor inconsistencies, it maintains a strong reputation for delivering a first-class experience.
Hotel Taking Steps Towards Sustainability
As part of the IHG group, this hotel likely participates in the IHG Green Engage program, focusing on reducing environmental impact through various sustainability initiatives.
Hotel near Nightlife Spots
Located on Chapel Street, Hotel Indigo Liverpool is in close proximity to the bars and clubs of the city centre. Its central position makes it easy to explore the nightlife in the surrounding areas.
Hotel with Gym
Provides a fitness area for guests. It offers basic equipment for exercise.
Gym equipment:
Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc.
Exercise machine(s) - Multi exercise station(s) - Special-purpose exercise device(s) - etc.
Training bench(es) - Dumbbell sets - Barbell sets - Kettlebells - etc.
Cost for using the gym: Free for guests
Gym opening hours: 06:00 - 22:00
Show more...Accessible Hotel
4-Star Hotel
Guest Reviews
Hotel Indigo Liverpool by IHG, stands out for its exceptional location, making it a prime choice for visitors eager to explore the vibrant city of Liverpool. Situated near the docks and Liverpool One, the hotel is within easy walking distance of central attractions such as the Albert Dock, Cavern Quarters and an array of museums, shops and restaurants. Guests consistently praise its convenience, noting the short walks to iconic landmarks like the Liver Building and Pier Head. The hotel's central position doesn't compromise tranquility, as it provides a quiet retreat despite being close to lively areas.
The proximity to numerous dining and nightlife options around Castle Street and Liverpool One further elevates its appeal. Convenient parking options nearby and access to public transport links, including Lime Street and James Street stations, add to the overall hassle-free experience. The combination of a central yet serene location, complemented by a beautifully designed hotel with friendly and helpful staff, makes Hotel Indigo Liverpool an ideal base for both sightseeing and enjoying the local culture.
The breakfast experience at Hotel Indigo Liverpool by IHG, garners overall positive feedback from guests. The breakfast offerings are widely praised for their variety, quality and tasteful preparation. Many guests enjoyed the array of choices available, ranging from hot meals to continental options, including vegan and gluten-free dishes.
Terms like "amazing," "fantastic," and "delicious" frequently appear, describing both the food and the presentation. The freshly cooked meals, particularly the full English breakfast, often receive special mention. Guests also appreciate the flexibility and accommodating nature of the breakfast menu.
Staff service during breakfast is generally commended as friendly and efficient, contributing to a pleasant dining experience. Special highlights include freshly cooked breakfasts, ample choices catering to different dietary needs and an overall well-organized service.
However, not all reviews are entirely positive. Some guests reported their meals being served cold or mentioned smaller portions and limited buffet options. Additionally, there were occasional issues with specific items like toast or the absence of American-style pancakes despite being advertised.
In summary, while there are minor inconsistencies, the majority of guests find the breakfast at Hotel Indigo Liverpool to be a delightful and varied experience with commendable service enhancing their stay.
Hotel Indigo Liverpool has successfully managed to impress a significant number of guests with its dining offerings, especially at its on-site Marco Pierre White Steakhouse. Many visitors praised the restaurant for its delectable food, commendable service and inviting ambiance. The culinary experience at both dinner and breakfast was frequently described as first-class with several guests deeming the food worthy of five-star ratings.
Highlights from the reviews include the exceptional steaks and overall gourmet dining that left patrons delighted. The restaurant staff, often mentioned by name, such as Chris and Nicole, were noted for their friendliness and professionalism, enhancing the overall meal experience. The atmosphere within the restaurant was consistently praised, providing a pleasant and aesthetically pleasing backdrop for meals.
However, not all feedback was glowing. Some guests found the dinner portions to be on the smaller side and the prices relatively high. A few reviews mentioned that the service could sometimes be slow and that the restaurant could benefit from catering more to vegetarian options. Additionally, there were isolated comments regarding the consistency of steak preparations and occasional dissatisfaction with certain menu items.
Despite these occasional critiques, the majority perspective suggests that the Marco Pierre White restaurant at Hotel Indigo Liverpool is a fantastic addition to the hotel, often highlighted as a culinary destination in its own right, making the overall dining experience memorable for most guests.
The rooms at Hotel Indigo Liverpool by IHG, generally impressed guests with their spaciousness, cleanliness and comfort. Many reviews highlighted the modern and stylish decor, which added to the overall pleasant atmosphere. The rooms were often described as very comfortable, featuring comfortable beds and providing everything needed for a convenient stay, including tea and coffee-making facilities, mini-fridges stocked with complimentary drinks and modern bathrooms with excellent showers.
Guests appreciated the attention to cleanliness, noting that rooms were cleaned daily and kept spotlessly clean. The hotel's vibrant and welcoming interior design was also frequently mentioned as a positive aspect. Comfortable and large beds, nice thick towels and good room facilities added to the comfort.
Though some rooms were considered smaller than expected, guests still found them adequate and well laid out. Not all rooms had expansive views, which was to be expected given the city location. However, the comfort and amenities within the rooms were consistently praised. A few guests noted minor issues such as non-working fridges, limited lighting and occasional noise from the air conditioning, but these did not significantly detract from the overall positive experience.
In summary, the rooms at Hotel Indigo Liverpool successfully blend modern comfort with thoughtful amenities, making for a cozy and satisfying stay. The clean, spacious and well-appointed rooms, together with the stylish decor, left a lasting impression on guests.
The bed reviews for Hotel Indigo Liverpool by IHG, present a mixed yet predominantly favorable picture. Many guests found the beds to be super comfy, extremely comfortable and featuring high-quality linens. Words like "very comfy bed" and "super comfortable bed" frequently appeared, suggesting that many visitors enjoyed a restful night's sleep.
However, not all feedback was positive. Some guests encountered issues with uncomfortable beds, experiencing softness that led to sagging in the middle or a lack of support. The pillows often received negative remarks, being described as too hard, too soft or lumpy, detracting from the overall comfort for some reviewers.
Despite the mixed experiences, the general consensus leans towards comfort, highlighting clean and comfortable beds, which often contributed to an overall pleasant stay.
Hotel Indigo Liverpool, part of the IHG Hotel group, stands out for its impeccable cleanliness and stylish design. The hotel consistently receives praise for being spotless with both rooms and communal areas described as immaculately clean. Visitors appreciate the characterful interiors and the high cleanliness standards maintained throughout the property, ensuring a comfortable stay.
The rooms are consistently highlighted for being clean, comfortable and well-kept, offering everything a guest might need, such as hairdryers, irons, safes and refreshments. The general ambiance is modern and well-decorated with friendly and helpful staff adding to the positive experience. While a few minor issues with cleanliness were noted, the overall sentiment points to a hotel that values thorough cleaning practices and guest comfort.
Whether it's the lovely scent in the reception area or the well-maintained facilities, Hotel Indigo Liverpool excels in providing a hygienic and pleasant environment. The combination of cleanliness, comfort and thoughtful amenities makes it a strongly recommended choice for travelers looking for a reliable and delightful stay.
The reviews for Hotel Indigo Liverpool highlight the hotel's exceptionally friendly and helpful staff. Guests frequently mention the team as being not only polite and professional but also welcoming, cheerful and attentive. The reception staff are noted for their efficiency and excellent service, ensuring a smooth check-in and check-out process. Several names like Jessica, Kayleigh, Aaron and Haydn are singled out for their outstanding contributions, adding a personal touch to the overall experience.
Dining staff, particularly at breakfast, receive high praise for their friendliness and helpfulness with special mention of individuals like Julie. The bar and wait staff are also noted for their genuine interest and superb service. Despite a few isolated incidents of less favorable interactions, the staff generally create a warm and accommodating environment that makes guests feel valued and at ease.
The hotel's team is described as the 'jewel in the crown,' consistently exceeding expectations and going out of their way to assist with any needs. This positive atmosphere, combined with attentive and motivated staff, contributes significantly to the hotel's reputation as a favorite stay for visitors in Liverpool. Overall, the hospitality at Hotel Indigo Liverpool ensures a welcoming and enjoyable experience for guests.
Hotel Indigo Liverpool by IHG, offers free and reliable WiFi throughout the property, making it a convenient choice for guests who need to stay connected. The WiFi strength is generally strong and the connection is quick and easy with no need for extensive personal information to log in. This facilitates a hassle-free experience for most users.
However, there are some mixed reviews regarding the WiFi in the rooms. While many guests found the internet to be fast, strong and reliable, others reported difficulties in connecting and noted that the WiFi could be slow or poor at times. Despite these occasional issues, the overall feedback on the WiFi is positive, indicating that most guests had a satisfactory experience.
In addition to robust WiFi, the hotel features TV sets with Sky Sports, adding to the overall comfort and entertainment options available to guests. The hotel's friendly staff, great decor and comfortable beds further enhance the stay, making it a well-rounded choice for visitors.
Hotel Indigo Liverpool by IHG, offers a gym facility that is a valued addition for guests who like to maintain their fitness routines while traveling. Although the gym is described as small, it is functional and well-equipped for a basic workout. Guests have access to the gym throughout their stay and it is noted for its cleanliness and ease of access. Some visitors mentioned that the gym could benefit from new equipment and extended hours, but overall, the availability of gym facilities is appreciated. In a bustling location with reasonable rates, the gym adds to the unique appeal of this boutique hotel, even if it's a cozy space.
Hotel Indigo Liverpool by IHG, is centrally located in a vibrant area that's ideal for those seeking an active nightlife scene. With the hotel's proximity to Castle Street and the bustling Albert Dock, guests enjoy convenient access to numerous pubs and bars within walking distance. The area is known for its cool and busy atmosphere, providing a variety of entertainment and dining options right on the doorstep. Whether you're looking for a relaxed evening at a fabulous restaurant or a more lively night out, the hotel's location offers easy access to it all. While some guests noted that nightlife options could feel limited, the general sentiment highlights the hotel's handy placement amidst Liverpool's dynamic local nightlife.
Hotel Indigo Liverpool by IHG, is a commendable four-star accommodation that has won over many guests with its impressive blend of quality and value. Numerous reviews underscore the hotel's clean and modern rooms, which are often described as comfortable and spacious. The staff's friendly and polite nature enhances the overall experience, contributing to an excellent service level that aligns with four-star standards.
The facilities are praised for being clean and meeting the expectations of a four-star establishment. Guests have noted the hotel's budget-friendly nature, stating it provides great value for money. While some felt certain elements of the furniture did not reflect the hotel's otherwise superior quality, the majority found the hotel to offer good four-star amenities, including plush robes and slippers that add a touch of luxury to the stay.
Despite a few comments about the desirability of alternative accommodations, the general consensus is that Hotel Indigo offers a first-class experience. Rated highly by visitors, the hotel is considered to ticks every box for a four-star rating, making it a popular choice for those visiting Liverpool.
Hotel Indigo Liverpool, an IHG Hotel, is highly regarded for its accessibility features, making it a convenient choice for guests with disabilities. The central location ensures easy access to renowned attractions, key sights and amenities within the city. The proximity to Lime Street Station and readily available taxis provide excellent transport options. Public transportation links are robust, making it easy to reach the waterfront and Liverpool One.
Guests frequently praised the hotel's accessible rooms, which are equipped with features like pull-across doors for the showers and rooms where single beds can be configured for specific needs. The hotel also offers accessible parking nearby, often with discounts and there are no significant parking issues reported. Additionally, the reception area and other facilities are designed to be accessible, ensuring a smooth experience throughout the stay.
The supportive and helpful staff add to the positive accessibility experience, providing assistance as needed. With its central and accessible location, Hotel Indigo Liverpool serves as a great base for exploring the city with easy access to shops, attractions and transportation networks.
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Location
The proximity to numerous dining and nightlife options around Castle Street and Liverpool One further elevates its appeal. Convenient parking options nearby and access to public transport links, including Lime Street and James Street stations, add to the overall hassle-free experience. The combination of a central yet serene location, complemented by a beautifully designed hotel with friendly and helpful staff, makes Hotel Indigo Liverpool an ideal base for both sightseeing and enjoying the local culture.
Breakfast
Terms like "amazing," "fantastic," and "delicious" frequently appear, describing both the food and the presentation. The freshly cooked meals, particularly the full English breakfast, often receive special mention. Guests also appreciate the flexibility and accommodating nature of the breakfast menu.
Staff service during breakfast is generally commended as friendly and efficient, contributing to a pleasant dining experience. Special highlights include freshly cooked breakfasts, ample choices catering to different dietary needs and an overall well-organized service.
However, not all reviews are entirely positive. Some guests reported their meals being served cold or mentioned smaller portions and limited buffet options. Additionally, there were occasional issues with specific items like toast or the absence of American-style pancakes despite being advertised.
In summary, while there are minor inconsistencies, the majority of guests find the breakfast at Hotel Indigo Liverpool to be a delightful and varied experience with commendable service enhancing their stay.
Dinner
Highlights from the reviews include the exceptional steaks and overall gourmet dining that left patrons delighted. The restaurant staff, often mentioned by name, such as Chris and Nicole, were noted for their friendliness and professionalism, enhancing the overall meal experience. The atmosphere within the restaurant was consistently praised, providing a pleasant and aesthetically pleasing backdrop for meals.
However, not all feedback was glowing. Some guests found the dinner portions to be on the smaller side and the prices relatively high. A few reviews mentioned that the service could sometimes be slow and that the restaurant could benefit from catering more to vegetarian options. Additionally, there were isolated comments regarding the consistency of steak preparations and occasional dissatisfaction with certain menu items.
Despite these occasional critiques, the majority perspective suggests that the Marco Pierre White restaurant at Hotel Indigo Liverpool is a fantastic addition to the hotel, often highlighted as a culinary destination in its own right, making the overall dining experience memorable for most guests.
Rooms
Guests appreciated the attention to cleanliness, noting that rooms were cleaned daily and kept spotlessly clean. The hotel's vibrant and welcoming interior design was also frequently mentioned as a positive aspect. Comfortable and large beds, nice thick towels and good room facilities added to the comfort.
Though some rooms were considered smaller than expected, guests still found them adequate and well laid out. Not all rooms had expansive views, which was to be expected given the city location. However, the comfort and amenities within the rooms were consistently praised. A few guests noted minor issues such as non-working fridges, limited lighting and occasional noise from the air conditioning, but these did not significantly detract from the overall positive experience.
In summary, the rooms at Hotel Indigo Liverpool successfully blend modern comfort with thoughtful amenities, making for a cozy and satisfying stay. The clean, spacious and well-appointed rooms, together with the stylish decor, left a lasting impression on guests.
Beds
However, not all feedback was positive. Some guests encountered issues with uncomfortable beds, experiencing softness that led to sagging in the middle or a lack of support. The pillows often received negative remarks, being described as too hard, too soft or lumpy, detracting from the overall comfort for some reviewers.
Despite the mixed experiences, the general consensus leans towards comfort, highlighting clean and comfortable beds, which often contributed to an overall pleasant stay.
Cleanliness
The rooms are consistently highlighted for being clean, comfortable and well-kept, offering everything a guest might need, such as hairdryers, irons, safes and refreshments. The general ambiance is modern and well-decorated with friendly and helpful staff adding to the positive experience. While a few minor issues with cleanliness were noted, the overall sentiment points to a hotel that values thorough cleaning practices and guest comfort.
Whether it's the lovely scent in the reception area or the well-maintained facilities, Hotel Indigo Liverpool excels in providing a hygienic and pleasant environment. The combination of cleanliness, comfort and thoughtful amenities makes it a strongly recommended choice for travelers looking for a reliable and delightful stay.
Staff
Dining staff, particularly at breakfast, receive high praise for their friendliness and helpfulness with special mention of individuals like Julie. The bar and wait staff are also noted for their genuine interest and superb service. Despite a few isolated incidents of less favorable interactions, the staff generally create a warm and accommodating environment that makes guests feel valued and at ease.
The hotel's team is described as the 'jewel in the crown,' consistently exceeding expectations and going out of their way to assist with any needs. This positive atmosphere, combined with attentive and motivated staff, contributes significantly to the hotel's reputation as a favorite stay for visitors in Liverpool. Overall, the hospitality at Hotel Indigo Liverpool ensures a welcoming and enjoyable experience for guests.
Wi-Fi
However, there are some mixed reviews regarding the WiFi in the rooms. While many guests found the internet to be fast, strong and reliable, others reported difficulties in connecting and noted that the WiFi could be slow or poor at times. Despite these occasional issues, the overall feedback on the WiFi is positive, indicating that most guests had a satisfactory experience.
In addition to robust WiFi, the hotel features TV sets with Sky Sports, adding to the overall comfort and entertainment options available to guests. The hotel's friendly staff, great decor and comfortable beds further enhance the stay, making it a well-rounded choice for visitors.
Gym
Nightlife
4 Star
The facilities are praised for being clean and meeting the expectations of a four-star establishment. Guests have noted the hotel's budget-friendly nature, stating it provides great value for money. While some felt certain elements of the furniture did not reflect the hotel's otherwise superior quality, the majority found the hotel to offer good four-star amenities, including plush robes and slippers that add a touch of luxury to the stay.
Despite a few comments about the desirability of alternative accommodations, the general consensus is that Hotel Indigo offers a first-class experience. Rated highly by visitors, the hotel is considered to ticks every box for a four-star rating, making it a popular choice for those visiting Liverpool.
Accessible
Guests frequently praised the hotel's accessible rooms, which are equipped with features like pull-across doors for the showers and rooms where single beds can be configured for specific needs. The hotel also offers accessible parking nearby, often with discounts and there are no significant parking issues reported. Additionally, the reception area and other facilities are designed to be accessible, ensuring a smooth experience throughout the stay.
The supportive and helpful staff add to the positive accessibility experience, providing assistance as needed. With its central and accessible location, Hotel Indigo Liverpool serves as a great base for exploring the city with easy access to shops, attractions and transportation networks.
No, Hotel Indigo Liverpool by IHG doesn't have any pool.
No, a spa isn't available at Hotel Indigo Liverpool by IHG.
No, Hotel Indigo Liverpool by IHG doesn't allow dogs.
No, parking facilities aren't available at Hotel Indigo Liverpool by IHG.
Yes, Hotel Indigo Liverpool by IHG has a gym. For more information, read the answers to the Gym questionnaire
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