ibis Liverpool Centre Albert Dock – Liverpool One
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Summary of reviewsThe ibis Liverpool Centre Albert Dock – Liverpool One enjoys an outstanding location right across from the iconic Albert Dock and within walking distance of Liverpool city center. This prime position is praised by many guests, making it a perfect base for exploring key attractions like the M&S Bank Arena, Liverpool One shopping complex, museums and waterfront areas. The convenience of nearby public transportation also adds to its appeal.
The breakfast offerings receive positive feedback for their variety and quality, though some guests find it slightly expensive with certain items not meeting their expectations. Despite these minor criticisms, most guests enjoy the breakfast and appreciate the early service times. The dining experience overall is considered good with guests enjoying the freshly made, reasonably priced food and the pleasant atmosphere of the bar and restaurant. While there are occasional mentions of limited menu options, the food quality and service generally receive high marks.
Rooms are frequently noted for their cleanliness and comfort, though they are described as small by some guests. The compact, functional design does not detract from comfort with comfy beds and effective use of space being appreciated. Certain rooms offer modern touches and views of the Albert Dock, enhancing the guest experience despite occasional issues with temperature and ventilation.
Cleanliness stands out as a strong point with the hotel receiving consistent praise for its spotless rooms and well-maintained facilities. The diligent and friendly housekeeping staff contribute to the high standards of hygiene, ensuring a pleasant stay for most visitors.
The staff are lauded for their friendliness, efficiency and helpfulness, creating a welcoming atmosphere. While there are occasional mentions of less positive interactions, the overall feedback underscores excellent customer service and the staff’s commitment to guest satisfaction.
WiFi reception is mixed with some guests finding it fast and reliable, while others experience slow speeds and intermittent connectivity issues. However, basic free WiFi is available, meeting the needs of most guests.
Parking facilities are generally appreciated for their convenience and security, though some guests find the parking fees slightly expensive. Despite these concerns, many consider it a valuable amenity.
The hotel is seen as family-friendly, offering comfortable family rooms and engaging activities for children. While there are some critiques about room size and safety concerns, the overall family experience is positive.
Nightlife around the hotel is highlighted for its vibrancy with an abundance of bars and eateries nearby, allowing guests to easily enjoy evening entertainment. The hotel’s own bar provides a cozy venue, although it closes early.
Guests frequently commend the beds for their cleanliness and comfort, though opinions vary on the firmness of the mattresses. Despite some discrepancies, the majority find the beds satisfactory for a good night's sleep.
As a three-star hotel, ibis Liverpool Centre Albert Dock – Liverpool One meets and often exceeds guest expectations with its prime location, cleanliness, friendly staff and comfortable accommodations, making it a reliable choice for travelers exploring Liverpool.
Categories
The breakfast offerings receive positive feedback for their variety and quality, though some guests find it slightly expensive with certain items not meeting their expectations. Despite these minor criticisms, most guests enjoy the breakfast and appreciate the early service times. The dining experience overall is considered good with guests enjoying the freshly made, reasonably priced food and the pleasant atmosphere of the bar and restaurant. While there are occasional mentions of limited menu options, the food quality and service generally receive high marks.
Rooms are frequently noted for their cleanliness and comfort, though they are described as small by some guests. The compact, functional design does not detract from comfort with comfy beds and effective use of space being appreciated. Certain rooms offer modern touches and views of the Albert Dock, enhancing the guest experience despite occasional issues with temperature and ventilation.
Cleanliness stands out as a strong point with the hotel receiving consistent praise for its spotless rooms and well-maintained facilities. The diligent and friendly housekeeping staff contribute to the high standards of hygiene, ensuring a pleasant stay for most visitors.
The staff are lauded for their friendliness, efficiency and helpfulness, creating a welcoming atmosphere. While there are occasional mentions of less positive interactions, the overall feedback underscores excellent customer service and the staff’s commitment to guest satisfaction.
WiFi reception is mixed with some guests finding it fast and reliable, while others experience slow speeds and intermittent connectivity issues. However, basic free WiFi is available, meeting the needs of most guests.
Parking facilities are generally appreciated for their convenience and security, though some guests find the parking fees slightly expensive. Despite these concerns, many consider it a valuable amenity.
The hotel is seen as family-friendly, offering comfortable family rooms and engaging activities for children. While there are some critiques about room size and safety concerns, the overall family experience is positive.
Nightlife around the hotel is highlighted for its vibrancy with an abundance of bars and eateries nearby, allowing guests to easily enjoy evening entertainment. The hotel’s own bar provides a cozy venue, although it closes early.
Guests frequently commend the beds for their cleanliness and comfort, though opinions vary on the firmness of the mattresses. Despite some discrepancies, the majority find the beds satisfactory for a good night's sleep.
As a three-star hotel, ibis Liverpool Centre Albert Dock – Liverpool One meets and often exceeds guest expectations with its prime location, cleanliness, friendly staff and comfortable accommodations, making it a reliable choice for travelers exploring Liverpool.
Dog Friendly Hotel
Pets are welcome at this hotel for an extra charge. It offers comfortable and modern rooms with easy access to outdoor areas for pet relief and walks. The staff is ready to assist with pet-friendly recommendations.
3-Star Hotel
The hotel is situated close to the Albert Dock and Liverpool One shopping center. The location provides easy access to many of Liverpool's main attractions, combined with the reliable quality of the Ibis brand.
Hotel near Golf Courses
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Accessible Hotel
Guest Reviews
Nestled right across the road from the iconic Albert Dock and a short stroll from Liverpool city center, ibis Liverpool Centre Albert Dock – Liverpool One enjoys a prime location that nearly every guest has praised. This spot proves ideal for those attending events at the M&S Bank Arena and those looking to explore the cultural and historical sites of the city. The hotel's central position allows for easy walking access to key attractions, including Liverpool One shopping complex, museums, restaurants and bars. Visitors found it convenient to be near the bus station, making travel around the city straightforward. The area is also favored for its proximity to the waterfront, providing scenic walks and easy access to the docks, adding an extra layer of appeal for those interested in the maritime heritage of Liverpool. Small wonder then that the location of this hotel is repeatedly described as perfect, fantastic and brilliant. With comfortable and clean accommodations, it's an excellent base for both leisure and business travelers wanting to immerse themselves in everything Liverpool has to offer.
The breakfast offerings at ibis Liverpool Centre Albert Dock – Liverpool One generally received positive feedback from guests. Many reviewers complimented the breakfast for its wide variety of choices, including both continental and cooked options. The food was frequently described as delicious, tasty and well-presented with items always being replenished. Several guests noted the excellent service provided by the staff and appreciated the early breakfast times accommodating different schedules.
Despite overall satisfaction, some feedback highlighted areas for improvement. A few guests found breakfast to be expensive relative to the offerings with certain items like fried eggs and sausages not meeting expectations. Limited vegetarian and vegan options were another point of contention. Issues such as breakfast not being included in the booking and needing more staff were also mentioned.
On the whole, though, the breakfast was described as enjoyable, filling and good value for money with many guests pointing out the convenience of its location and the pleasant atmosphere of the breakfast area.
The restaurant at the ibis Liverpool Centre Albert Dock – Liverpool One offers a pleasant dining experience with a variety of options available for breakfast, lunch and dinner. Guests appreciated the convenience of having food and snacks available until late at night, noting the good quality and freshness of the meals. The on-site restaurant is described as small but nice with efficient service and reasonable prices. Many guests found the food to be great value for money and enjoyed their dinners, despite some mentioning that the menu could benefit from more variety.
The atmosphere in the bar and restaurant area is also highlighted positively with reasonably priced drinks and a nice ambiance, including an outside seating area. The breakfast, in particular, received high praise for its quality and popularity among guests. While some reviews mentioned instances where certain menu items were unavailable, overall, the dining experience was considered good with several guests noting they would stay here again.
Despite a few criticisms regarding limited menu options and the occasional wait for meals, the general consensus is that the food is lovely, freshly made and reasonably priced, making it a convenient option for those staying at the hotel.
The rooms at the ibis Liverpool Centre Albert Dock – Liverpool One receive mixed feedback from guests, but several positive aspects stand out consistently. Cleanliness is a prominent feature with many guests noting that their rooms were very clean, spotless and tidy. The rooms are often described as basic but comfortable, fitting well within the expectations for a budget-friendly hotel. Modern touches and refurbishments in some rooms have left a favorable impression.
Despite some complaints about room size with many guests describing the rooms as small or tiny, the layout manages to be functional. The compact design doesn't detract from comfort with comfy beds and effective use of space being appreciated. Some guests were delighted with the spaciousness in family or accessible rooms and rooms with views of the Albert Dock were a highlight for several visitors.
Room temperature and ventilation surfaced as minor issues with some rooms being described as too hot or cold. There were occasional problems with room amenities, like dated decor, tired fixtures and minor maintenance needs. Noise from other rooms and specific smells, either from food or dampness, were noted but did not overwhelmingly detract from the overall cleanliness and functionality provided.
In summary, the rooms at ibis Liverpool Centre Albert Dock – Liverpool One offer clean, basic and comfortable accommodations with a modern touch in certain areas. While space may be limited in some rooms, they are generally well-suited for short stays and provide good value for money.
At the ibis Liverpool Centre Albert Dock, guests frequently commend the beds for being clean and comfortable. Many found the beds cozy with comfortable mattresses and pillows contributing to a good night's sleep. The rooms are often described as tidy, clean and cozy, enhancing the overall comfort. Some reviews highlight the comfort of twin beds and a number of guests appreciated the presence of large, double beds.
However, there were mixed feelings about the firmness of the mattresses. While several guests felt the beds were too hard or firm, resulting in discomfort or back pain, others found them adequately comfortable for an overnight stay. A few reviews mentioned the beds being narrow or small with complaints about the quality of pillows being too hard or lumpy.
Overall, despite some discrepancies regarding firmness and size, the majority of guests were satisfied with the cleanliness and general comfort of the beds at the ibis Liverpool Centre Albert Dock.
The ibis Liverpool Centre Albert Dock boasts an impressive track record when it comes to cleanliness. Guest reviews repeatedly highlight the hotel's spotless rooms and well-maintained facilities. Visitors frequently mention the exceptionally clean bathrooms and showers, as well as the overall high standards of hygiene throughout the property. Cleanliness is consistently emphasized across various areas, including the reception area, bar and breakfast spaces.
The hotel's housekeeping staff receives accolades for their diligence and friendly service. Rooms are described as tidy, comfortable and often cleaned daily, ensuring a pleasant stay for guests. The modern and well-presented accommodations add to the positive experience with numerous mentions of inviting and clean environments.
Although a few minor concerns were noted, such as slightly dated decor and occasional areas needing more attention, the overwhelming feedback underscores a commitment to cleanliness. The ibis Liverpool Centre Albert Dock stands out as a well-kept and hygienic choice for travelers looking for reliable accommodations.
The staff at ibis Liverpool Centre Albert Dock – Liverpool One are generally praised for their friendliness, efficiency and helpfulness. Guests repeatedly mention the welcoming and accommodating nature of the team with many describing the staff as polite, attentive and professional. The night shift and security staff receive commendations for being particularly attentive and supportive.
Despite the overwhelmingly positive feedback, a few guests note areas for improvement, such as the need for the staff to appear more engaged and occasionally more approachable. A handful of reviews mention instances of rudeness or unfriendliness from certain staff members. However, these comments are overshadowed by the numerous accolades for excellent customer service with many guests highlighting the proactive and problem-solving abilities of the staff.
Overall, the hotel staff are characterized by their positive attitudes and their commitment to ensuring a pleasant stay for guests, contributing to the hotel’s reputation for good service and value for money.
The WiFi at ibis Liverpool Centre Albert Dock – Liverpool One has received a range of mixed feedback from guests. On the positive side, many guests appreciated the fast and strong WiFi connection, particularly highlighting that it worked well in the rooms and was freely available. Others found the WiFi to be adequate or OK with it meeting basic browsing needs. However, several guests reported slow connection speeds and intermittent access issues with some experiencing no connectivity at all during parts of their stay. The WiFi in the lobby was noted to be available, but overall, the experiences suggest some inconsistency. Despite these drawbacks, basic free WiFi was a commonly mentioned feature, albeit with some room for improvement regarding speed and reliability.
When staying at the ibis Liverpool Centre Albert Dock – Liverpool One, guests generally have positive experiences with the parking facilities. The hotel offers convenient and hassle-free parking with good, ample and accessible spaces available onsite. Many guests appreciate the availability of secure and onsite parking, which they find to be a significant bonus. Although some reviews mention that parking can be tight, busy and limited at times, most guests find it sufficient for their needs.
The convenience of parking at the front of the hotel and the secure nature of the car park are highlighted as advantages. The parking facilities are noted as handy and helpful, ensuring easy access and a straightforward parking experience. However, an additional charge for parking is required, which some guests find slightly expensive with fees around £9.50 to £10 per day. Despite the extra cost, some guests find the rates reasonable and consider the parking to offer good value for money.
Overall, while there are a few concerns about space limitations and additional costs, the majority of guests acknowledge the positive aspects of the parking facilities provided by ibis Liverpool Centre Albert Dock.
The ibis Liverpool Centre Albert Dock – Liverpool One receives mixed but largely favorable reviews regarding its family-oriented amenities and atmosphere. Many guests highlight the hotel's family-friendly nature and its good setup for families with numerous mentions of a spacious and comfortable family room. The family room is frequently described as ideal and accommodating, providing a pleasant space for all members and the amenities are often deemed appropriate for those traveling with children.
In addition to a family-friendly atmosphere, the hotel also offers a small activities room specifically enjoyable for family use and its location proves convenient for exploring nearby attractions such as the dock and town, ensuring easy access for a family outing. Notably, staff were accommodating, assisting with celebrating special occasions like a child's birthday and offering emotional support.
However, a few criticisms arise regarding the size and condition of some family rooms, described as cramped or poorly positioned with views of construction sites. There is also a mention of safety concerns, such as very hot water posing a risk to young children. Despite these drawbacks, the facilities are generally praised for being child-friendly and clean, although there is room for improvement in restaurant offerings suitable for families.
Overall, the ibis Liverpool Centre Albert Dock proves to be a pleasant and well-located option for families, providing a comfortable stay with family-focused amenities and responsive staff.
The area around ibis Liverpool Centre Albert Dock – Liverpool One is highly praised for its vibrant nightlife. Guests frequently highlight the abundance of bars and eateries in close proximity, making it easy to enjoy evening entertainment without the need for extensive travel. The festive decorations, particularly during Christmas, add an extra layer of charm to the surroundings. The hotel's bar area provides a relaxing venue for guests, although some note that it closes at 10pm. Liverpool itself is regarded as one of the best nightlife cities in the UK, offering a plethora of options within walking distance, including the iconic Cavern Club. The availability of adjacent restaurants further enhances the overall convenience and appeal of the location.
The ibis Liverpool Centre Albert Dock – Liverpool One stands out as an impressive three-star hotel meeting the expectations typical of its category. Guests found the accommodations to be quite affordable and appreciated the value for money. The hotel offers a standard setup consistent with three-star hotels with basic yet adequate facilities. The location, particularly, was noted for its centrality and warm atmosphere. While the hotel aligns with usual perceptions of a three-star establishment, it maintains a consistent standard that guests have come to expect from this rating. Overall, it offers a budget-friendly, mid-price lodging option that doesn't disappoint, making it a solid choice for travelers seeking value and convenience.
The 'ibis Liverpool Centre Albert Dock – Liverpool One' offers commendable facilities and services for business travelers. It is known for being great value and ideal for business users with amenities specifically catered to their needs. The establishment is attentive to guest requirements, reflected in their fast and efficient check-in process. The availability of a business center and conference room makes it suitable for meetings and work-related activities. Additionally, the rooms are very clean and its strategic location is highly recommended for business trips.
The 'ibis Liverpool Centre Albert Dock – Liverpool One' is praised for its excellent accessibility, especially for disabled and elderly guests. The hotel's prime location at the Royal Albert Dock offers easy access to a variety of activities and nearby attractions, making it a convenient base for exploring central Liverpool. Reviewers highlight the spacious and accessible rooms, which are wheelchair friendly and equipped with disabled bathrooms.
The hotel provides great accessibility features, including two lifts, ensuring guests can navigate the property with ease. Additionally, its proximity to a bus station and the availability of tour buses nearby enhance its convenience for transportation. Despite a few mentions of limited accessibility improvements and occasional issues with lift cards, the overall feedback emphasizes the hotel's suitability for guests with disabilities, underlining its central location close to docks and the town centre within walking distance.
The ibis Liverpool Centre Albert Dock – Liverpool One has garnered positive feedback for its dog-friendly accommodations. Guests appreciate that pets, particularly dogs, are warmly welcomed at the hotel. Many reviews highlight the attentiveness of the staff towards pets with specific mentions of care shown to larger breeds like huskies. The hotel is described as very well pet-friendly, providing easy access for guests with guide dogs as well. However, some visitors noted the presence of numerous dogs in the dining room, which may be a point of consideration for those planning their stay. Overall, the hotel effectively caters to pet owners, making it a commendable choice for traveling with furry companions.
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Breakfast
Despite overall satisfaction, some feedback highlighted areas for improvement. A few guests found breakfast to be expensive relative to the offerings with certain items like fried eggs and sausages not meeting expectations. Limited vegetarian and vegan options were another point of contention. Issues such as breakfast not being included in the booking and needing more staff were also mentioned.
On the whole, though, the breakfast was described as enjoyable, filling and good value for money with many guests pointing out the convenience of its location and the pleasant atmosphere of the breakfast area.
Dinner
The atmosphere in the bar and restaurant area is also highlighted positively with reasonably priced drinks and a nice ambiance, including an outside seating area. The breakfast, in particular, received high praise for its quality and popularity among guests. While some reviews mentioned instances where certain menu items were unavailable, overall, the dining experience was considered good with several guests noting they would stay here again.
Despite a few criticisms regarding limited menu options and the occasional wait for meals, the general consensus is that the food is lovely, freshly made and reasonably priced, making it a convenient option for those staying at the hotel.
Rooms
Despite some complaints about room size with many guests describing the rooms as small or tiny, the layout manages to be functional. The compact design doesn't detract from comfort with comfy beds and effective use of space being appreciated. Some guests were delighted with the spaciousness in family or accessible rooms and rooms with views of the Albert Dock were a highlight for several visitors.
Room temperature and ventilation surfaced as minor issues with some rooms being described as too hot or cold. There were occasional problems with room amenities, like dated decor, tired fixtures and minor maintenance needs. Noise from other rooms and specific smells, either from food or dampness, were noted but did not overwhelmingly detract from the overall cleanliness and functionality provided.
In summary, the rooms at ibis Liverpool Centre Albert Dock – Liverpool One offer clean, basic and comfortable accommodations with a modern touch in certain areas. While space may be limited in some rooms, they are generally well-suited for short stays and provide good value for money.
Beds
However, there were mixed feelings about the firmness of the mattresses. While several guests felt the beds were too hard or firm, resulting in discomfort or back pain, others found them adequately comfortable for an overnight stay. A few reviews mentioned the beds being narrow or small with complaints about the quality of pillows being too hard or lumpy.
Overall, despite some discrepancies regarding firmness and size, the majority of guests were satisfied with the cleanliness and general comfort of the beds at the ibis Liverpool Centre Albert Dock.
Cleanliness
The hotel's housekeeping staff receives accolades for their diligence and friendly service. Rooms are described as tidy, comfortable and often cleaned daily, ensuring a pleasant stay for guests. The modern and well-presented accommodations add to the positive experience with numerous mentions of inviting and clean environments.
Although a few minor concerns were noted, such as slightly dated decor and occasional areas needing more attention, the overwhelming feedback underscores a commitment to cleanliness. The ibis Liverpool Centre Albert Dock stands out as a well-kept and hygienic choice for travelers looking for reliable accommodations.
Staff
Despite the overwhelmingly positive feedback, a few guests note areas for improvement, such as the need for the staff to appear more engaged and occasionally more approachable. A handful of reviews mention instances of rudeness or unfriendliness from certain staff members. However, these comments are overshadowed by the numerous accolades for excellent customer service with many guests highlighting the proactive and problem-solving abilities of the staff.
Overall, the hotel staff are characterized by their positive attitudes and their commitment to ensuring a pleasant stay for guests, contributing to the hotel’s reputation for good service and value for money.
Wi-Fi
Parking
The convenience of parking at the front of the hotel and the secure nature of the car park are highlighted as advantages. The parking facilities are noted as handy and helpful, ensuring easy access and a straightforward parking experience. However, an additional charge for parking is required, which some guests find slightly expensive with fees around £9.50 to £10 per day. Despite the extra cost, some guests find the rates reasonable and consider the parking to offer good value for money.
Overall, while there are a few concerns about space limitations and additional costs, the majority of guests acknowledge the positive aspects of the parking facilities provided by ibis Liverpool Centre Albert Dock.
Family
In addition to a family-friendly atmosphere, the hotel also offers a small activities room specifically enjoyable for family use and its location proves convenient for exploring nearby attractions such as the dock and town, ensuring easy access for a family outing. Notably, staff were accommodating, assisting with celebrating special occasions like a child's birthday and offering emotional support.
However, a few criticisms arise regarding the size and condition of some family rooms, described as cramped or poorly positioned with views of construction sites. There is also a mention of safety concerns, such as very hot water posing a risk to young children. Despite these drawbacks, the facilities are generally praised for being child-friendly and clean, although there is room for improvement in restaurant offerings suitable for families.
Overall, the ibis Liverpool Centre Albert Dock proves to be a pleasant and well-located option for families, providing a comfortable stay with family-focused amenities and responsive staff.
Nightlife
3 Star
Business
Accessible
The hotel provides great accessibility features, including two lifts, ensuring guests can navigate the property with ease. Additionally, its proximity to a bus station and the availability of tour buses nearby enhance its convenience for transportation. Despite a few mentions of limited accessibility improvements and occasional issues with lift cards, the overall feedback emphasizes the hotel's suitability for guests with disabilities, underlining its central location close to docks and the town centre within walking distance.
Dog Friendly
No, ibis Liverpool Centre Albert Dock – Liverpool One doesn't have any pool.
No, a spa isn't available at ibis Liverpool Centre Albert Dock – Liverpool One.
Yes, ibis Liverpool Centre Albert Dock – Liverpool One welcomes dogs.
No, parking facilities aren't available at ibis Liverpool Centre Albert Dock – Liverpool One.
No, ibis Liverpool Centre Albert Dock – Liverpool One doesn't have a gym.
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