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Summary of reviewsThe Grand Hotel Union Eurostars is a highly recommended hotel located in the heart of Ljubljana's old town. Guests praise its ideal location, convenience and peacefulness. The hotel's beautiful Belle Epoche building evokes a sense of history and grandeur. The breakfast is fantastic with a well-stocked buffet and quality coffee. The rooms are clean, spacious and nicely decorated with comfortable and cozy beds. The staff is friendly, helpful and accommodating, making guests feel welcome and valued throughout their stay. The spa and pool are a nice addition, although some guests found them small or lacking in amenities. The hotel's underground parking is convenient, although some guests found it expensive. Overall, the Grand Hotel Union Eurostars offers a lovely blend of old-world charm and modern convenience, making it a top choice for discerning travelers. Show more
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Categories
Luxury Hotel
Hotel near Golf Courses
Historic Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Do you accept dogs in all rooms? Yes
Is there an extra charge? Yes, € 30 per booking
Should the dog owner notify you before checking in? Yes, During the booking process
What is the maximum number of dogs per room? Up to 2 dogs are allowed in each room.
Is there a maximum weight of dogs accepted? Yes, 10 Kg
Do you provide any specials, treats and toys (check all that apply)?
Gift basket
Are there any leash-free play areas? No
Should the dog be kenneled at all times in the room? No
Should the dog be kenneled/kept in a pet carrier at all times in public areas? No
Should the dog remain leashed at all times in the room? No
Should the dog remain leashed at all times in public areas? Yes
Are the dogs allowed on the furniture? No
Are the dogs allowed on beds? No
What are the basic requirements to accept a dog?
Must not be aggressive
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Is there a refundable deposit to guard against damages? No
Do you provide any of these?
Waste-disposal bags
Except for dogs, do you also accept other pets? Yes
Do you have a written and comprehensive pet policy available on request? Yes
Answers last updated by Grand Hotel Union Eurostars
Comfort Double RoomThis tastefully decorated and spacious air-conditioned room includes a flat-screen cable TV, a minibar and a safe. A private bathroom comes with a bathtub, free toiletries and a hairdryer.
Studio ApartmentThis air-conditioned apartment is decorated in neutral tones and includes a flat-screen cable TV, a minibar and a safe. A kitchen comes with an oven, a stovetop and a fridge, as well as a separate dining area. A private bathroom features a bathtub, free toiletries and a hairdryer.
Family Two-Bedroom SuiteThis air-conditioned suite includes a flat-screen cable TV, a minibar and a safe. A private bathroom comes with a bathtub, free toiletries and a hairdryer.
Grand Deluxe Double RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a coffee machine, a seating area as well as city views.
Superior Comfort Queen RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, a minibar, a coffee machine, a wardrobe as well as an inner courtyard view. The unit has 1 bed.
Junior SuiteProviding free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as an inner courtyard view. The unit offers 3 beds.
Residence Two-Bedroom SuiteOffering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a coffee machine, a seating area as well as a quiet street view. The unit offers 2 beds.
Grand Corner SuiteOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.
Grand Union SuiteThe suite's kitchenette, which features kitchenware and a tea and coffee maker, is available for cooking and storing food. The spacious suite offers air conditioning, a minibar, a balcony with city views as well as a private bathroom featuring a walk-in shower.
Guest Reviews
8.8
Excellent
Location
The Grand Hotel Union Eurostars boasts a fantastic location right in the heart of Ljubljana's old town with guests praising its ideal position and convenience for accessing everything the city has to offer. The hotel is just minutes away from the main city landmarks, shops, restaurants and bars. Its central location makes it a perfect base for exploring the city on foot. Guests are impressed with the beautiful Belle Epoche building that evokes a sense of history and grandeur. The location is known for being peaceful, safe and set back from the city noise. Many guests comment on the comfortable and clean rooms, some with nice views of the main street. The hotel provides underground parking, which is convenient for those traveling by car. Guests who have enjoyed the hotel's breakfast have raved about it being fantastic. The hotel staff are friendly and accommodating and they do everything to make the guest's stay memorable. Overall, guests highly recommend the hotel for its perfect location in the center of Ljubljana, making it an excellent choice for anyone wishing to explore the city's sights on foot.
Breakfast
If you're a breakfast lover, you'll be pleased to know that the Grand Hotel Union Eurostars offers excellent breakfast options. Reviewers raved about the quality and variety of the breakfast with some noting the presence of champagne and a well-stocked buffet. Guests were often satisfied with both sweet and savory options. The cleanliness and quality of the coffee were also frequently mentioned. However, some reviewers noted that the breakfast room could get crowded and a few found the breakfast selection lacking. Customer service during breakfast received mixed reviews with some guests experiencing long wait times and unresponsive staff. Despite a few hiccups, the majority of guests rated the breakfast positively and highly recommended it.
Rooms
Grand Hotel Union Eurostars offers a lovely stay with its very clean, nicely decorated and generously spaced rooms. The hotel has an old-world feel with its historic building and charm. The staff is great and attentive. Some guests have reported issues with outdated rooms, small bathrooms and broken furniture, but the staff quickly accommodated their needs. The rooms are generally well-maintained and equipped with essential tourist items and many guests have expressed their satisfaction with the comfortable and cozy beds. Overall, it's a perfect place to stay with a central location, amazing breakfast and a pool to relax.
Beds
Guests who have stayed at the Grand Hotel Union Eurostars rave about the comfortable beds and bedding provided by the hotel. Many guests say that the mattresses and pillows are of great quality, making it one of the most comfortable beds they've slept on in Slovenia. The rooms themselves are praised for being spacious and clean with several guests especially highlighting the large and comfortable beds that come with a topper for added comfort. While there were a few reviews that found the bed too hard for their liking, the majority of guests were extremely satisfied with the beds at the Grand Hotel Union Eurostars.
Cleanliness
Guests rave about the cleanliness of the Grand Hotel Union Eurostars, describing it as "spotless", "super clean and well maintained" and "straordinaria". Reviews mention the daily change of linens, comfortable beds and the use of high-quality cleaning products. The hotel's prime location and delicious breakfast also receive glowing feedback. While there were a few minor hiccups with the service, such as a lack of attention during breakfast and a delayed opening of the pool, overall the hotel leaves a great impression with its cleanliness and attention to detail.
Staff
The staff at Grand Hotel Union Eurostars are highly praised with guests commending their friendliness, helpfulness and attentiveness. Many guests mention the warm welcome they received upon arrival and appreciate the staff's willingness to provide useful information. The majority of guests cite the staff's courteousness and professionalism as a highlight of their stay. Some guests note the staff's ability to go above and beyond to accommodate guests' needs, like allowing early check-in without extra charge. However, a few guests found service in the restaurant lacking. Overall, the hotel's staff is described as excellent, kind and efficient, making guests feel welcome and valued throughout their stay.
Spa
The spa of the Grand Hotel Union Eurostars has received mixed reviews from guests with some praising its cozy and relaxing atmosphere, while others have complained about its small size and lack of amenities. However, the pool in the spa area has been a favorite among guests, providing a nice addition to their stay. The service at the spa has been reported as excellent with friendly staff assisting guests in making the most of their visit. Despite some negative reviews, the wellness center including sauna and pool is accessible and free to use for guests and the spa elevators provide easy access. Guests should be aware that the spa can get crowded at times and reservations are required. Overall, the Grand Hotel Union Eurostars offers a nice spa experience for guests, but there is room for improvement in terms of amenities and service.
Pool
The rooftop pool at the Grand Hotel Union Eurostars is a definite highlight for guests, offering a nice view over the city and a refreshing dip on a hot day. While some guests found the pool and sauna area to be small or not up to their expectations, others appreciated the tasteful design and free access to these amenities. Prebooking is necessary to use the pool, but it's worth it for those who want to relax on the 9th floor with a tiny balcony attached. Overall, the location, breakfast and pool added to the allure of this historic hotel in the heart of Ljubljana.
Parking
The Grand Hotel Union Eurostars offers a convenient underground parking garage for guests with easy access and a great central location. Many guests praised the parking, describing it as a big plus, comfortable and convenient. Some even commented on the ease of navigating the garage and the generosity of the management. However, a few guests found the parking to be expensive with one guest waiting over half an hour to access the garage and another forced to park in a nearby, pricier parking garage due to lack of availability. Additionally, some guests pointed out that there is no garage or that parking at the hotel is optional and costs €19 per night. Despite these minor issues, the majority of guests were satisfied with the parking options at the Grand Hotel Union Eurostars.
Historic
If you're looking for a hotel that's steeped in history, then the Grand Hotel Union Eurostars in Ljubljana is a perfect choice. The palatial building, which dates back to the early 1900s, has been beautifully preserved and exudes an air of grandeur. Guests love the character and charm of this altherrwurdiges hotel and particularly appreciate its central location close to all the main attractions. Inside the hotel, the high historical hall is a stunning sight and the magnificent art nouveau architecture adds an extra touch of elegance. Despite being a historic luxury hotel, guests still find it well-equipped with modern amenities such as a pool and an excellent breakfast. Overall, the hotel offers a lovely blend of old-world charm and modern convenience, making it a top choice for discerning travellers.
Yes, Grand Hotel Union Eurostars has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Grand Hotel Union Eurostars.
Yes, Grand Hotel Union Eurostars welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Grand Hotel Union Eurostars.