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Summary of reviewsThe Bedford Hotel in London is well-regarded for its superb, central location in the charming area of Bloomsbury. Guests appreciate the proximity to key attractions like the British Museum, Russell Square Park and Covent Garden, as well as easy access to multiple tube and mainline train stations. This prime location combined with friendly and helpful staff and the cleanliness of the accommodations, makes it an excellent base for sightseeing and exploring the city.
Breakfast at the Bedford Hotel receives overwhelmingly positive reviews for its variety, quality and presentation. Guests enjoy a range of options catering to different diets, including traditional English and continental breakfast selections. The breakfast room, offering views of a lovely small garden, enhances the dining experience. Although some guests wanted more vegan and gluten-free options and occasionally noted minor issues with food temperature and variety, the general consensus is that the breakfast is very good.
The overall dining experience, particularly dinner, has received mixed reviews. The food quality and dining in the outdoor courtyard are frequently praised, but the dinner menu's variety and portion sizes could use improvement. Additionally, while the restaurant service has seen some negative feedback due to undertrained staff, the positive atmosphere and food quality often compensate.
When it comes to the rooms, guests find them clean and modern, although some are smaller than expected and can be noisy if facing the street. The garden-facing rooms are quieter and modern amenities like the Shackle app for door locks add convenience. While there are occasional issues with temperature control, the overall impression is of good value, comfortable accommodations and a prime location.
Cleanliness is a strong point for the Bedford Hotel with well-maintained rooms and common areas. The daily cleaning service is efficient and thorough, although some minor issues have been reported. The hotel's friendly and organized staff contribute significantly to a pleasant stay, enhancing the overall guest experience.
The staff at Bedford Hotel receive high praise for their friendliness, helpfulness and professionalism. From the front desk to the restaurant, the team consistently impresses guests with their courteous and supportive service, making the hotel memorable for many visitors.
Wi-Fi at the Bedford Hotel is generally reliable and fast, though some guests have experienced occasional issues with speed and connectivity. Parking is convenient and secure, though potentially costly and with limited space for bicycles or motorbikes. The beds are widely reported as comfortable and clean, despite a few comments on firmness and bed size.
Overall, the Bedford Hotel provides a comfortable and convenient stay in a prime London location. While there are some areas for improvement, including room size, dinner variety and accessibility, the positive aspects of friendly staff, cleanliness and excellent breakfast contribute to a favorable guest experience. The hotel offers good value for money with a blend of modern amenities and a central, peaceful retreat. Show more
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Categories
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Small Hotel
3-Star Hotel
Room Types
Standard Double RoomFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. This double room has a tea and coffee maker, a wardrobe, flat-screen TV, as well as chocolate for guests. The unit has 1 bed.
Standard Twin RoomOffering free toiletries, this twin room includes a private bathroom with a bath or a shower and a hairdryer. This twin room has a tea and coffee maker, a wardrobe, flat-screen TV, as well as chocolate for guests. The unit has 2 beds.
Standard Single RoomProviding free toiletries, this single room includes a private bathroom with a bath or a shower and a hairdryer. This single room features a tea and coffee maker, a wardrobe, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.
Deluxe Double RoomProviding free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. This double room features a tea and coffee maker, flat-screen TV, garden views, as well as chocolate for guests. The unit offers 1 bed.
Deluxe Twin RoomProviding free toiletries, this twin room includes a private bathroom with a bath or a shower and a hairdryer. This twin room features a tea and coffee maker, flat-screen TV, garden views, as well as chocolate for guests. The unit offers 2 beds.
Deluxe Single RoomFeaturing free toiletries, this single room includes a private bathroom with a bath or a shower and a hairdryer. This single room has a tea and coffee maker, flat-screen TV, garden views, as well as chocolate for guests. The unit has 1 bed.
Guest Reviews
7.8
Good
Location
The Bedford Hotel is praised for its superb, central location in London, making it an ideal accommodation choice for both tourists and business travelers. Situated in the charming area of Bloomsbury, the hotel is conveniently close to several key attractions including the British Museum, Russell Square Park and Covent Garden, all within walking distance. Guests highlighted that the proximity to multiple tube stations, such as Holborn and Russell Square, as well as mainline train stations like St. Pancras, makes navigating the city straightforward and efficient.
The hotel's location offers easy access to the bustling theatre district and numerous restaurants, cafes and shops. Visitors also noted the convenience of nearby public transportation options, which facilitate quick travel to major sites and airports. Despite its central setting on a lively street, the hotel manages to offer a peaceful retreat with minimal traffic noise, particularly in rooms situated at the back of the premises.
The combination of a prime location, friendly and helpful staff and cleanliness of the accommodations contributes to a pleasant stay. Additionally, the hotel's amenities, such as a good breakfast selection and a lovely garden terrace, enhance the overall experience. Travelers find the Bedford Hotel to be an excellent base for sightseeing and exploring all that London has to offer.
Breakfast
The reviews for the breakfast at Bedford Hotel are overwhelmingly positive, highlighting a wide array of food options and excellent quality. Guests repeatedly praise the breakfast for its variety with choices catering to both traditional and vegan diets. The breakfast buffet is noted for being rich, plentiful and well-presented, often compared favorably to those at more expensive hotels. Many appreciated the English and continental breakfast options and the special order of oatmeal porridge made with milk received compliments for being delicious and setting guests up well for the day.
The setting of the breakfast room also garners positive remarks with its spaciousness and views of a lovely small garden enhancing the dining experience. Freshness and the availability of gluten-free options are additional highlights with guests finding the offerings tasty and satisfying. The coffee quality and general atmosphere are noted as favorable, contributing to a pleasant breakfast experience.
However, some guests mentioned a few downsides, such as a desire for more vegan and gluten-free options, occasional issues with food temperature and a lack of variety over multiple days. Despite these minor concerns, the majority consensus is that the breakfast at Bedford Hotel is of very good quality, abundant and served in a delightful setting.
Dinner
The Bedford Hotel's dining experience has garnered a mix of impressions from its guests. On the positive side, the restaurant is frequently praised for its excellent quality and delicious meals. Guests have enjoyed dining in the beautiful and relaxing outdoor courtyard, which adds a charming touch to their experience. The restaurant is noted for being available for lunch and dinner, offering a great selection of food that is served hot.
The breakfast offerings at the Bedford Hotel also come highly recommended with many appreciating the delicious English breakfast, friendly staff and lovely garden-side setting. However, some reviews noted that the dinner menu options could be more diverse and meals were sometimes just okay in terms of portion size.
Despite the mostly good feedback on the food itself, the service has been described as lacking. On particular occasions, guests experienced poor service, which they attributed to undertrained and possibly underpaid staff. This has led to some dissatisfaction even when the meal quality was high.
Overall, while the Bedford Hotel's restaurant offers a beautiful setting and tasty dishes, there is room for improvement in service and menu variety.
Rooms
The Bedford Hotel offers a mix of experiences when it comes to their rooms, which range from clean and comfortable to small and somewhat noisy. On the positive side, guests often praise the hotel's cleanliness and modernity, noting that rooms are generally well-maintained and offer a comfortable stay. Spacious rooms and great views of the garden or terrace are highlighted, as well as the beautiful lobby and the convenience of modern amenities like the Shackle app for door locks.
However, many guests find the rooms smaller than expected, which is a frequent issue for solo travelers or couples. Bathrooms tend to be on the cramped side, sometimes lacking basic conveniences like sufficient shelf space or adequate shower facilities. Street-facing rooms are often noisy, though some have reported quieter experiences when the rooms face the garden or courtyard.
While some rooms feel dated, others benefit from good decoration and comfort. The temperature control in rooms can be inconsistent with some guests finding the rooms too hot and others too cold. Cleanliness is generally good, though a few isolated incidents of mustiness or delayed housekeeping were noted.
Overall, the Bedford Hotel appears to offer good value for money, especially considering its well-equipped rooms and prime location. While there are issues like noise and room size to be aware of, many find the hotel to be a comfortable and worthwhile choice for a stay in the city.
Beds
The beds at Bedford Hotel receive high praise for their comfort and cleanliness. Most guests report very comfortable beds, ensuring a restful sleep. The rooms are generally described as clean and tidy with some mentioning that the bedding adds to the overall comfort. Several reviews highlight the beds' comfort alongside the kind and attentive staff, enhancing the overall experience.
However, there are a few mixed opinions. Some guests found the beds to be a bit hard, narrow or in need of replacement. A few mentioned that the mattresses were outdated or saggy. Single beds were sometimes noted to be particularly small and some bedboards were creaky. Despite these occasional criticisms, the dominant sentiment is that the beds at Bedford Hotel provide a cozy and comfortable place to rest.
Overall, while there are some areas for improvement, the general consensus is that Bedford Hotel offers a comfortable sleeping experience with clean and well-maintained bedding.
Cleanliness
Nestled in a great location, Bedford Hotel consistently impresses guests with its outstanding cleanliness and comfort. The hotel boasts very clean and well-maintained rooms, many of which are modern and cozy. Several visitors appreciate the quiet ambiance provided by rooms facing the garden, making for a peaceful stay. The daily cleaning service is efficient and thorough with rooms and bathrooms renewed regularly. Common areas are tastefully decorated and impeccably maintained, adding to the overall positive impression.
While some rooms are described as small and basic, they still meet cleanliness standards. However, there were occasional comments about minor issues, such as a musty shower curtain or a light layer of dust. Despite these occasional drawbacks, the hotel's friendly and organized team ensures a pleasant experience. Overall, the Bedford Hotel stands out as a clean, comfortable and conveniently located choice for travelers.
Staff
At the Bedford Hotel, guests frequently commend the outstanding service provided by the staff. Across different reviews, the staff is consistently described as friendly, helpful and professional. Front desk personnel, bartenders and receptionists receive particular praise for their politeness and willingness to assist guests. The staff's friendly demeanor extends across all areas of the hotel with both night and day shifts noted for their welcoming nature.
The competence and efficiency of the team are notable with several guests highlighting specific individuals who went above and beyond to make their stay enjoyable. The restaurant staff, in particular, stands out for being attentive and there is a special mention of an employee named Raya for her professionalism. The check-in and check-out processes are smooth and often conducted with a smile.
Despite occasional mentions of a slight language barrier, the staff's kindness and helpfulness significantly enhance the guest experience. Security staff also contribute to a safe and comfortable environment.
Overall, the Bedford Hotel impresses with its well-organized, courteous and supportive staff who are dedicated to making every guest's stay pleasant and memorable.
Wi-Fi
At Bedford Hotel, guests have had mixed experiences with the Wi-Fi. Many guests commend the Wi-Fi for being fast and reliable with terms like excellent and perfect frequently used to describe the connection. The TV's Wi-Fi capabilities were also seen as a convenience. However, other reviews reveal issues such as slow speeds, occasional interruptions and difficulty in connecting, especially within certain rooms. Some visitors found the internet to be not very reliable at times, noting instances where connection was poor or unstable. Additionally, using multiple devices required different email addresses, which could be cumbersome for some guests. Overall, while some found the internet service met their needs well, others experienced lapses in quality and consistency.
Parking
Bedford Hotel offers a convenient and secure parking experience for guests. The central location of the parking facilities and the availability of an underground car park enhance the overall convenience. Onsite parking and the option to leave cars after check-out provide added flexibility. While the parking is deemed secure, some guests have noted the cost can be high and access to the parking area may be inconvenient. Unfortunately, there are no dedicated spaces for bicycles or motorbikes. Additionally, the hotel provides luggage storage, making it easier for guests to manage their belongings.
4 Star
The Bedford Hotel receives high praise for being very good within its price range, offering superb facilities and modern rooms. Guests highlight the exceptional comfort provided and consider it fabulous for solo travel. However, some reviews note discrepancies regarding its four-star rating with some amenities not meeting typical four-star standards and certain rooms appearing dated. Despite these critiques, the luxurious rooms are still a standout feature for many visitors.
3 Star
The Bedford Hotel is efficiently located and offers good value for its price, making it budget-friendly for travelers. Despite being a three-star establishment, some guests feel that the facilities and overall ambiance are old-fashioned and could use an update. While the rooms are generally clean, there have been occasional issues with housekeeping services. Overall, the hotel provides a decent experience considering its three-star rating, offering a satisfactory price-quality ratio for budget-conscious visitors.
Accessible
The Bedford Hotel offers several advantages for travelers with disabilities, particularly in its location. It is conveniently situated close to subway services and several bus stops, all accessible within a ten-minute walk. This makes it easy to navigate to various attractions that are within walking distance. However, there are some limitations within the hotel itself. The lifts may not accommodate a wheelchair effectively and the disabled room may not be fully equipped to meet the needs of disabled guests. While the connectivity to public transport is a notable plus, the hotel's internal facilities could use some improvements for better accessibility.
No, Bedford Hotel doesn't have any pool.
No, a spa isn't available at Bedford Hotel.
Yes, Bedford Hotel welcomes dogs.
Yes, parking facilities are available at Bedford Hotel.