Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsComfotel PRPL earns accolades primarily for its exceptional location, providing guests with convenient access to multiple transportation options and a variety of amenities. Situated near tube stations, bus stops, train stations, supermarkets, restaurants, cafes, bars and attractions like Westfield Shopping Centre, the hotel's surroundings are both lively and peaceful. This makes it an ideal base for exploring central London and local venues with many guests appreciating the ease of access and vibrant neighborhood atmosphere.
Guest experiences with breakfast vary, as many reviews note its absence or inconsistent availability. However, when breakfast is served, it is often praised for its simplicity and freshness with the coffee receiving particular acclaim. Guests also appreciate in-room amenities like kettles and instant coffee and the convenience of nearby shops for breakfast and snacks adds to the overall positive impression.
The rooms at Comfotel PRPL are generally noted for their cleanliness and modern design. Many guests find the rooms to be comfortable, clean and well-equipped with amenities, such as comfortable beds, refrigerators, kettles and large TVs. However, room sizes can vary significantly with some guests encountering cramped spaces or rooms not matching the expectations set by online photos. Despite mixed feedback about size and occasional maintenance issues, the hotel's affordability and strategic location often offset these shortcomings.
Cleanliness receives mixed reviews. While many guests report excellent cleanliness in their rooms and the hotel environment, others highlight issues like dusty surfaces, stained carpets and unclean bathrooms. Inconsistent housekeeping standards suggest a need for more rigorous cleaning practices to ensure a uniformly positive experience.
The hotel staff frequently receive high praise for their helpfulness, friendliness and efficiency, contributing to a welcoming and comfortable atmosphere. Many guests laud the staff's attentiveness and professionalism, though some isolated reports of less favorable interactions indicate occasional lapses in service.
The wifi at Comfotel PRPL is another mixed aspect. Many guests find it strong, stable and sufficient for work tasks, making it a reliable option for connectivity needs. However, some guests experience weak signals or intermittent connectivity issues, particularly in certain areas of the hotel.
The vibrant area surrounding Comfotel PRPL offers a rich nightlife with numerous restaurants, pubs and entertainment options. This lively atmosphere is appreciated by guests, though it can come with street noise and disruptions, impacting the overall tranquility of a night's stay.
Bed quality also sees varied feedback with many guests finding the beds comfortable and clean. However, issues such as small bed sizes, uncomfortable mattresses and worn-out bedding are noted, suggesting room for improvement in this regard.
Overall, Comfotel PRPL offers good value for money, especially for budget-conscious travelers looking for a clean, comfortable place to stay in a prime location. While it may have some shortcomings in terms of room size, maintenance and certain amenities, the combination of affordability, strategic location, friendly staff and general cleanliness makes it a favored choice for both short and extended stays in London. Show more
Read review summaries for all categories
Categories
Guest House near Nightlife Spots
Small Guest House
3-Star Guest House
Room Types
En Suite Single RoomOffering free toiletries, this single room includes a private bathroom with a shower. The single room offers a tea and coffee maker, a carpeted floor, heating and a TV. The unit has 1 bed.
En Suite Double RoomProviding free toiletries, this double room includes a private bathroom with a shower. The double room is equipped with a TV, a tea and coffee maker, a carpeted floor, as well as heating. The unit offers 1 bed.
En Suite Twin RoomProviding free toiletries, this twin room includes a private bathroom with a shower. The twin room provides a tea and coffee maker, a carpeted floor, heating and a TV. The unit offers 2 beds.
Triple (En Suite Room with Double and Single)Featuring free toiletries, this triple room includes a private bathroom with a shower. The triple room features a tea and coffee maker, a carpeted floor, heating, as well as a TV. The unit has 2 beds.
Quadruple RoomFree Wi-Fi, an en suite bathroom and a TV are featured in this room. Free tea/coffee making facilities are also provided.
Family RoomFree Wi-Fi, an en suite bathroom and a TV are featured in this room. Free tea/coffee making facilities are also provided.
Guest Reviews
6.8
Rated
Location
The Comfotel PRPL is lauded for its exceptional location, making it an ideal base for visitors seeking convenience and accessibility. The hotel is situated in a well-connected area with multiple tube stations, bus stops and train stations just a short walk away. This proximity facilitates easy access to central London and other key attractions. It is also close to a variety of supermarkets, restaurants, cafes and bars, ensuring guests have everything they need within reach.
The surrounding neighborhood is described as both lively and peaceful, providing a safe and comfortable environment for travellers. Notably, the Westfield Shopping Centre and various local markets and parks are within walking distance, making it easy for guests to indulge in shopping and leisure activities. The area also boasts numerous dining options, from pubs to small eateries, catering to diverse culinary preferences.
Despite the occasional mention of street noise, guests appreciate the convenience of the hotel's location, particularly for events at nearby venues like the Apollo and Shepherd's Bush O2. Additionally, the hotel's proximity to important transport hubs makes it a practical choice for those commuting from Heathrow or other parts of London.
Overall, the Comfotel PRPL stands out for its strategic location, which offers an excellent blend of accessibility, amenities and a vibrant local atmosphere, making it a favored choice for both short and extended stays in London.
Breakfast
At Comfotel PRPL, guests have expressed mixed experiences regarding breakfast. While a significant number of reviews highlight the absence of breakfast with many disappointed by the unavailability and suggesting misleading representations on the website, there are some positive remarks. For those who did enjoy breakfast, it was described as fresh, simple and good with particular praise for the coffee being fantastic. Some reviews appreciated the presence of amenities such as a kettle, instant coffee and tea in the room, as well as the convenience of a nearby shop for breakfast and snacks. Despite the confusion and inconsistent availability, when breakfast was served, it exceeded expectations with its simplicity and freshness.
Rooms
The rooms at Comfotel PRPL present a mixed experience for guests, but overall, cleanliness and modernity are repeatedly highlighted as strong points. Many guests found their rooms to be very clean, modern and comfortable, noting features such as comfortable beds, good room temperature and clean furnishings. Some rooms were described as spacious, adequately equipped with amenities like refrigerators, kettles and large TVs, making them suitable for families or longer stays. The hotel also offers rooms that are newly decorated and airy, consistently receiving positive remarks on their fresh, welcoming atmosphere.
However, numerous reviews point out that room sizes can vary significantly. While some guests enjoyed large and spacious accommodations, others found their rooms to be exceedingly small, which could be uncomfortable, particularly for multiple occupants. Additionally, some rooms did not live up to the expectations set by online photos, appearing smaller or more worn than depicted. Specific complaints included cramped spaces making it difficult to store luggage or move around comfortably and some rooms being unbearably hot or poorly ventilated, especially in the attic.
Amenities such as bathrooms received mixed feedback; some guests reported modern and functional en-suites, while others encountered issues like poorly cleaned facilities, low water pressure, mold and occasional lack of essentials like shower gel. A few rooms were noted to have maintenance issues like broken fixtures, dirty carpets or unpleasant smells.
Despite the varied experiences, the hotel’s location and affordability kept it an attractive option for short stays with some guests willing to overlook the shortcomings due to the convenience and cleanliness provided.
Beds
At 'Comfotel PRPL,' guests have mixed feelings about the beds. Positive feedback highlights that the beds are often described as comfortable and clean, which many visitors appreciate for a restful stay. Some even find the larger double beds to be quite comfortable, perfect for winding down after a day of travel.
However, there are notable negative aspects. Several reviews mention issues such as beds being too small for two people or equipped with uncomfortable mattresses where guests can feel the springs. The size of the beds also appears to be a common concern with many finding them too narrow or small for their liking.
Additionally, there are numerous comments about beds being worn-out, lopsided or sagging, implying that maintenance and mattress renewal might be necessary. Thin pillows and instances of inadequate bedding were also mentioned, adding to discomfort for some guests. Cleanliness wasn't a significant complaint for the beds themselves, as most reviews praise the cleanliness of the bed linen and daily towel changes.
Overall, while many visitors can enjoy a satisfactory night's sleep at 'Comfotel PRPL,' there are areas requiring improvement, particularly in bed size and mattress quality, to enhance the comfort and satisfaction of all guests.
Cleanliness
Comfotel PRPL's cleanliness has proven to be a mixed bag based on guest reviews. On the positive side, several guests commented that the rooms and hotel environment were very clean with some describing cleanliness as excellent. Rooms were often cited as being thoroughly clean, cleaned daily with clean bathrooms, bed linens and towels. The hotel itself was frequently noted to be clean and comfortable with some guests highlighting that the property was in good shape and maintained a clean and cozy atmosphere.
However, other reviews reveal significant concerns about cleanliness. Numerous guests found their rooms and common areas to be dirty with complaints about dusty surfaces, stained carpets and unclean bathrooms. Issues like hair on beds, dirty and damaged carpets, mold and general grubbiness were common points of criticism. Some even reported that their rooms had not been cleaned for extended periods, resulting in accumulated dust and grime. Dirty cups, spoons and other utensils were also frequently mentioned alongside poorly maintained bathrooms with clogged or slow-draining showers.
There seems to be a significant inconsistency in housekeeping standards with some rooms being well-kept while others suffer from neglect. The disparity suggests that the cleaning practices at Comfotel PRPL may need a more rigorous and consistent approach to ensure that all guests experience a similar standard of cleanliness.
Staff
Visitors to the Comfotel PRPL frequently highlight the exceptional nature of its staff, describing them as helpful, friendly, kind and accommodating. Many guests remarked on the professionalism and efficiency displayed by the hotel team, particularly at the reception, making both check-in and check-out processes smooth and welcoming. Positive mentions were given to the pleasant and attentive treatment from staff members, who often went out of their way to ensure a comfortable and pleasant stay.
Numerous reviews applauded the friendly demeanor at the front desk and the security check-in with guests feeling that their needs were promptly and courteously addressed. Many guests were particularly impressed by the team's willingness to assist, describing them as fantastic, wonderful and amazing. Some even went as far as to say that the staff were the best they had ever encountered in a hotel setting.
However, it is important to note that experiences were not universally positive. A few guests reported less satisfactory interactions, citing instances of rudeness, inattentiveness or a lack of helpfulness from some staff members. There were also mentions of occasional lapses in customer service, such as unmanned reception desks and delayed responses.
Overall, the Comfotel PRPL is largely praised for its attentive and professional staff who contribute significantly to a welcoming and comfortable atmosphere, despite isolated reports of less favorable experiences.
Wi-Fi
The wifi experience at Comfotel PRPL garnered varied feedback from guests. Many reviews highlighted positive aspects, noting that the wifi signal was strong, connection good and stable and the free wifi excellent, making it a reliable option for those needing to stay connected. Guests particularly appreciated that the wifi worked well and was good for work-related tasks. The consistent praise suggests that, for many, the wifi contributed to a comfortable stay.
However, some guests did encounter issues with the wifi, reporting weak signals, coverage problems in certain areas like room 18 and the check-in area and instances where the wifi kept dropping out or suddenly stopped working altogether. Despite these occasional setbacks, the overall sentiment indicates that the wifi, when functional, provided a solid and dependable service, allowing guests to use it effectively throughout their stay.
Nightlife
Nestled in a vibrant area, 'Comfotel PRPL' offers a lively setting bustling with nightlife. Guests can revel in the convenience of having a plethora of restaurants, pubs and shops within walking distance. The location is particularly advantageous for those planning to attend a concert at the O2, ensuring easy access to the venue.
The neighborhood is described as safe and well-served by various amenities, making it relatively easy to find anything from express chain supermarkets to unique local restaurants. The rich nightlife scene guarantees plenty of entertainment options for evening outings.
However, the vibrant atmosphere does come with its drawbacks. Noise from the street and nearby clubs can be quite disruptive, particularly at night. Some guests have reported needing to keep windows open due to the noise and others mentioned issues with loud neighbors contributing to a somewhat restless experience. While the area offers many delights, it is wise to stay cautious during nighttime outings.
3 Star
Comfotel PRPL offers reasonable prices and good value for money, especially for those planning a brief stay in London. While the rooms are small and basic, they are clean, comfortable and meet the expectations set by the affordable pricing. The hotel resembles more of a well-maintained hostel rather than a full-fledged three-star hotel but still manages to offer a comfortable experience for budget-conscious travelers.
Guests praised their pleasant stay and found the location to be great with staff members being professional and providing fantastic service. The rooms were described as fresh and airy and the overall design was appreciated, contributing to a comfortable atmosphere. Although the hotel may lack some maintenance and cleaning in general, the bedclothes and furniture were noted to be neat and nice.
For those simply in need of a decent place to stay without breaking the bank, Comfotel PRPL fits the bill, offering satisfactory accommodations given its budget-friendly nature. However, those expecting the full spectrum of three-star amenities and service may find it lacking, as some reviews suggest it does not quite meet this standard.
No, Comfotel PRPL doesn't have any pool.
No, a spa isn't available at Comfotel PRPL.
No, Comfotel PRPL doesn't allow dogs.
No, parking facilities aren't available at Comfotel PRPL.