Holiday Inn Express London Greenwich by IHG
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Summary of reviewsThe Holiday Inn Express London Greenwich by IHG, is well-regarded for its strategic location, excellent cleanliness and friendly staff. The hotel's proximity to the O2 Arena makes it particularly popular among event attendees, who appreciate the short walk to the venue and easy access to North Greenwich tube station. Despite occasional construction-related navigation challenges and minor traffic noise, guests find the location ideal for both leisure and business travel with convenient connections to central London and nearby amenities.
Breakfast at the hotel generally receives high marks for its complimentary buffet and variety of options, including traditional English breakfast items. However, there's room for improvement in terms of menu diversity, especially for vegetarians and vegans and occasional issues with food replenishment and service organization.
The dining experience is a mixed bag, as dinner options are limited and the hotel restaurant does not operate on weekends, leaving bar food as the only alternative. Despite this, the quality of the available options, such as pizzas served late at night, is praised by several guests.
Rooms are applauded for their cleanliness, comfort and functionality with good amenities and modern decor adding to the positive experience. Some guests note that certain rooms feel dated or small, particularly when accommodating additional beds. Temperature control and occasional maintenance issues are also mentioned but do not overshadow the overall satisfaction with room quality.
Cleanliness is a standout feature with guests consistently praising the spotless condition of the rooms and public areas. The positive sentiment extends to the modern appearance and overall maintenance of the hotel, contributing to a comfortable stay.
Staff at Holiday Inn Express London Greenwich receive widespread acclaim for their friendliness, professionalism and helpfulness. Whether at check-in, breakfast or handling inquiries, the staff’s dedication to providing excellent service significantly enhances guests' experiences.
WiFi service at the hotel is generally reliable and appreciated for its good signal strength and stability, though a few guests report isolated connectivity issues.
Parking, while convenient and secure, draws mixed reviews due to its relatively high cost and occasional availability problems during peak times. Still, many appreciate the ease and safety of on-site parking.
For family travelers, the hotel proves to be a welcoming and accommodating option, offering family rooms, high chairs and connecting rooms. While some find the family rooms a bit cramped, the overall value and family-friendly atmosphere are well-received.
In summary, Holiday Inn Express London Greenwich by IHG, stands out for its prime location, high cleanliness standards and outstanding staff. While there are areas for improvement in dining options and room size, the hotel remains a reliable and comfortable choice for a wide range of travelers.
Categories
Breakfast at the hotel generally receives high marks for its complimentary buffet and variety of options, including traditional English breakfast items. However, there's room for improvement in terms of menu diversity, especially for vegetarians and vegans and occasional issues with food replenishment and service organization.
The dining experience is a mixed bag, as dinner options are limited and the hotel restaurant does not operate on weekends, leaving bar food as the only alternative. Despite this, the quality of the available options, such as pizzas served late at night, is praised by several guests.
Rooms are applauded for their cleanliness, comfort and functionality with good amenities and modern decor adding to the positive experience. Some guests note that certain rooms feel dated or small, particularly when accommodating additional beds. Temperature control and occasional maintenance issues are also mentioned but do not overshadow the overall satisfaction with room quality.
Cleanliness is a standout feature with guests consistently praising the spotless condition of the rooms and public areas. The positive sentiment extends to the modern appearance and overall maintenance of the hotel, contributing to a comfortable stay.
Staff at Holiday Inn Express London Greenwich receive widespread acclaim for their friendliness, professionalism and helpfulness. Whether at check-in, breakfast or handling inquiries, the staff’s dedication to providing excellent service significantly enhances guests' experiences.
WiFi service at the hotel is generally reliable and appreciated for its good signal strength and stability, though a few guests report isolated connectivity issues.
Parking, while convenient and secure, draws mixed reviews due to its relatively high cost and occasional availability problems during peak times. Still, many appreciate the ease and safety of on-site parking.
For family travelers, the hotel proves to be a welcoming and accommodating option, offering family rooms, high chairs and connecting rooms. While some find the family rooms a bit cramped, the overall value and family-friendly atmosphere are well-received.
In summary, Holiday Inn Express London Greenwich by IHG, stands out for its prime location, high cleanliness standards and outstanding staff. While there are areas for improvement in dining options and room size, the hotel remains a reliable and comfortable choice for a wide range of travelers.
3-Star Hotel
This hotel is situated in Greenwich. It offers modern rooms and is close to local attractions and transport links.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Guest Reviews
Holiday Inn Express London Greenwich is highly praised for its excellent location, especially for those attending events at the O2 Arena. The hotel is conveniently situated within a 10 to 20-minute walk from the arena, making it ideal for concert-goers and event attendees. Guests appreciate the ease of access from North Greenwich tube station, which is just a short stroll away, though some mention navigating through construction sites.
The hotel is not only close to the O2 but also well-connected to central London, offering easy access to public transport routes, including the Jubilee line and river bus services. Visitors also find the proximity to various restaurants, shopping centers and local attractions in Greenwich to be a significant advantage.
Despite a few remarks about it being slightly less convenient for those relying on public transport, the overall sentiment remains positive. The hotel provides a clean, comfortable stay with very friendly staff, making it a suitable choice for both leisure and business travelers. Its location on a busy roundabout occasionally attracts some traffic noise, but many find the trade-off worth it due to the hotel's strategic positioning.
Whether attending a gig at the O2, exploring Greenwich or taking a short trip into Central London, the Holiday Inn Express London Greenwich offers a well-placed and convenient home base.
The breakfast experience at Holiday Inn Express London Greenwich by IHG, has garnered mixed reviews from guests with a significant number of guests praising the service and selection, while others found areas for improvement.
Positively, many guests enjoyed the complimentary breakfast that was included in their room rate, finding it to be a nice touch and good value for money. A wide variety of breakfast options were appreciated, including the buffet style offering of cereals, fruit, yogurts, pastries, tea, coffee and juices. Several reviews highlighted the availability of traditional English breakfast items such as bacon, sausages and scrambled eggs. Guests also noted that the breakfast was generally plentiful, tasty and well-organized, although there were instances where hot food items ran out quickly due to high occupancy.
However, the breakfast experience was not without its challenges. Some guests mentioned that the selection could be more varied, particularly for vegetarians and vegans and noted the absence of items like fried eggs, mushrooms, hash browns and specific condiments. Others encountered issues such as long queues, chaotic service and food items not being replenished promptly. The quality of certain items, such as coffee and juice, was also criticized with some guests finding them watered down or below par.
Despite these issues, the hotel's breakfast generally provided a positive start to the day for many with friendly and helpful breakfast staff contributing to a pleasant dining atmosphere. Overall, while there is room for improvement in terms of organization and variety, the breakfast at Holiday Inn Express London Greenwich remains a highlight for numerous guests.
The dining experience at the Holiday Inn Express London Greenwich is a mix of highs and lows. The breakfast is generally well-received with staff willing to accommodate special requests such as vegetarian sausages. However, the dinner options show considerable limitations. Many guests highlighted the lack of variety on the menu and the absence of child-friendly meals. Moreover, the restaurant does not operate every evening, notably being closed on Saturdays and Sundays, which leaves guests with limited bar food as the only alternative. The bar itself faced frequent supply issues, including a limited selection of beers and occasional unavailability of draft options.
Despite these drawbacks, there are instances where the food stands out. Some reviews mentioned a lovely Chinese meal and commendable bar food, including positively reviewed pizzas available even late at night. The quality of food in the bar and breakfast areas was also noted as surprisingly good by several guests. A particular delight for some guests was the pizza service available around the clock with 11pm pizzas receiving positive feedback.
Overall, while the dining experience at the Holiday Inn Express London Greenwich has its perks, it does suffer from inconsistencies and limited choices, especially during weekends and late hours. The bar and restaurant could benefit from more robust menu options and improved stock management to enhance the overall guest experience.
The rooms at the Holiday Inn Express London Greenwich by IHG, receive high marks for cleanliness and comfort. Most reviews highlight that the rooms are very clean, tidy and well-maintained with comfortable beds and all essential facilities. Spaciousness is also praised, particularly in some of the larger rooms, while others find the size to be smaller yet adequate for short stays. Rooms generally feature good amenities such as tea-making facilities, air conditioning and modern decor, although some references suggest that certain elements, like window sills and seals, could use some refreshing.
Guests appreciate the excellent value for money, finding the rooms to be reasonably priced given their comfort and cleanliness. Cosiness and quietness are recurring positive points, making it a practical choice for those looking to rest in a well-located hotel near Greenwich. Functional aspects such as good WiFi and decent showers are also mentioned positively.
However, not all feedback is glowing. A number of guests note that some rooms appear dated and tired with outdated decor, old carpets and minor maintenance issues like broken shower doors or leaky ceilings. Room size is another point of contention; several guests find the rooms too small, especially when additional sofa beds are utilized, leading to cramped conditions.
On the downside, a handful of reviews mention issues with temperature control, noting rooms were sometimes too cold or too hot and that air conditioning did not always function correctly. Some rooms were also reported to lack adequate heating and lighting and isolated cleaning oversights like a dirty sock or musty smells impacted a few guests' experiences.
Overall, while the rooms at the Holiday Inn Express London Greenwich are widely recognized for their comfort, cleanliness and practicality, there are occasional issues with room size, maintenance and decor that some guests believe need addressing.
At the Holiday Inn Express London Greenwich by IHG, guests predominantly praise the comfort of their beds. Reviewers frequently mention how comfortable and clean the beds are with many highlighting the great mattresses and good pillows, contributing to a comfortable sleep experience. Words such as "comfy," "super comfy," and "very comfortable" appear often, indicating a high satisfaction with bed quality.
However, some feedback points to inconsistencies in the comfort levels. A minority of guests found the beds either too hard or too small and there were several complaints about the discomfort of sofa beds, especially regarding the springs and size. Some guests noted that the pull-out sofa beds and bunk beds were not ideal for children due to their size and firmness.
Overall, despite a few mixed reviews on certain bed types, the majority of guests enjoyed their sleeping experiences, often mentioning a good night's sleep and appreciating the well-appointed, clean and comfortable rooms. The hotel staff also receives positive remarks for being welcoming and accommodating, which adds to the overall positive experience.
The Holiday Inn Express London Greenwich by IHG, frequently receives accolades from guests for its outstanding cleanliness and comfort. Visitors consistently describe their rooms as very clean, spotless and tidy with many praising the comfortable beds and modern amenities. Daily housekeeping ensures that rooms and ensuite services maintain a high standard of cleanliness, while public and communal areas are also well-kept.
Guests appreciate the hotel's handy location and convenience, particularly for events at the O2 Arena. While the overall cleanliness is often highlighted positively, there are occasional mentions of specific areas, such as windows or some bathroom fixtures, needing more attention. Despite these minor issues, the general sentiment remains overwhelmingly positive with the cleanliness of rooms meeting or exceeding expectations.
Aside from cleanliness, the hotel is noted for its modern appearance, friendly staff and budget-friendly pricing, making it a practical choice for both short and longer stays in Greenwich. Whether for its spotless rooms or its well-maintained facilities, guests find the hotel a reliable and comfortable option.
Holiday Inn Express London Greenwich has garnered significant attention for its outstanding staff, often characterized as exceptionally friendly, helpful and professional. Guests have consistently noted that every interaction, from check-in to breakfast, was marked by warmth and efficiency. The staff’s welcoming nature and readiness to assist left a lasting impression, contributing greatly to guests' positive experience.
The reception team stands out for their professionalism and friendliness. Receptionists have been particularly noted for their ability to handle check-in smoothly and address any issues effectively, always with a smile. This efficiency and pleasant demeanor extend to the bar and breakfast staff, who have been described as hardworking and courteous.
The hotel staff's dedication to accommodating guest needs and providing relevant information was another highlight. Whether addressing inquiries, assisting with special requests or simply ensuring a smooth check-in process, the team's attentiveness and polite nature resonated well with visitors.
Moreover, the positive demeanor of the staff was not just limited to solving problems; their friendly interactions and constant readiness to help created a welcoming atmosphere throughout the hotel. The efforts of staff members like Shell and Sue have been singled out for their exceptional service, showcasing the hotel's commitment to guest satisfaction.
Despite occasional mentions of being overrun or experiencing minor delays, the staff’s tireless efforts to maintain a high standard of service have not gone unnoticed. Guests repeatedly praised the team for their exemplary service, making their stay comfortable and enjoyable.
In conclusion, the combination of friendly, helpful and professional staff at Holiday Inn Express London Greenwich sets a high bar for hospitality, ensuring guests feel welcomed and well-cared for from the moment they arrive.
The Holiday Inn Express London Greenwich by IHG, generally receives positive reviews for its WiFi service with many guests noting excellent and reliable connections. It is appreciated for its good signal strength, stable and fast internet and ease of access to the network. The complimentary WiFi adds extra value to the stay and several reviewers praised the internet quality for being good to quite good.
However, there are a few reported downsides. Some guests encountered issues with connectivity, particularly in the rooms where the signal was weaker compared to the ground floor. A minority of guests faced problems such as the WiFi cutting off every hour, difficulties in disconnecting or the internet not working initially. Despite these occasional issues, the overall consensus suggests that the WiFi experience at this hotel is largely positive and reliable for most guests.
The parking situation at Holiday Inn Express London Greenwich by IHG, presents a mix of pros and cons. On the positive side, the hotel offers on-site parking, which guests find very convenient and often sufficient. Many reviews highlight the availability of parking spaces and describe it as easy to manage and organize. Secure parking is another appreciated feature, ensuring guests feel their vehicles are safe. Additionally, some guests noted the parking rate to be reasonable and even found inexpensive or cheap options.
However, there are significant downsides to consider. A common grievance among guests is the high cost of parking, which some find exorbitant compared to the room rates. The charge for a day's parking can deter cost-conscious travelers. Parking availability can also be an issue during peak times with some guests struggling to find a spot or encountering a fully occupied car park. Others have noted that the signage could be improved for better navigation within the parking area.
Overall, while the convenience of on-site and secure parking is a notable benefit, the associated high fees and occasional availability issues present challenges that prospective guests should be aware of.
Holiday Inn Express London Greenwich by IHG, presents itself as a family-friendly destination with numerous features catering to families with children. The hotel is noted for its welcoming environment and accommodating staff, who go out of their way to assist and provide a pleasant experience for all family members. Families appreciate the availability of high chairs, children's bedding and connecting rooms that are particularly suitable for family stays.
The hotel offers a variety of family rooms, which are considered cozy and offer good value, particularly for small families. Many reviewers highlight that the family rooms are clean and quiet, making them a good choice for a peaceful stay. However, some guests pointed out that the family rooms can be cramped and the sofa beds uncomfortable for children, indicating areas for improvement. Despite these drawbacks, plenty of positive experiences were shared about the adequacy of family facilities and reasonable costs associated with these rooms.
The overall atmosphere at the hotel is very child-friendly with specific mentions of family-friendly staff and a general sense of friendliness towards families. Recommendations for the hotel are particularly strong for families of four, who find the amenities sufficient for a comfortable stay. The hotel responds promptly to various requests, including breakfast accommodations and additional bedding.
While improvements are necessary regarding space and comfort of the family rooms, the safety features and overall family-friendly environment of the hotel make it a recommended choice for families visiting London.
The Holiday Inn Express London Greenwich by IHG, appears to cater well to business travelers with a variety of facilities and services geared toward work-related needs. The hotel offers several amenities ideal for business use, including well-equipped conference facilities and accessible meeting rooms. Guests have found the accommodations smooth and efficient for business stays with satisfactory overall experiences. The location is convenient for work commitments and well-connected for business travel, making it a decent option for those traveling for business purposes.
The hotel is praised for its friendly and courteous reception staff, which seems to enhance the guest experience. Receptionists have been described as very polite, kind and patient. Additionally, the hotel offers good Wi-Fi, essential for business activities and visitors found the environment conducive for meetings.
However, some areas could use improvement. The desk in the room, for instance, has been criticized as not ideal for business work. There were also mentions of minor inconveniences like slow lifts and challenges with keycard usage.
In summary, the Holiday Inn Express London Greenwich provides adequate and sometimes above-average facilities and services for business travelers, making it a practical choice for business meetings, trips and layovers.
The 'Holiday Inn Express London Greenwich, an IHG Hotel,' offers a variety of accessibility features for guests with disabilities. Guests found the hotel accessible to public transport and close to key attractions like the O2 and cable cars. The premises are well-lit and include convenient parking, which is noted as good for those with disabilities. Accessible rooms and facilities are available, ensuring easy access to all areas with ramps and aids provided as needed.
Reception staff are frequently mentioned as accommodating and helpful, ensuring that accessibility needs are met from check-in onward. Additionally, the hotel's accessibility service is available and offers clear options. Guests appreciated the lifts, describing them as user-friendly and helpful for transporting luggage, though some issues were reported with lift keycard readers and functionality.
There were mixed reviews regarding accessibility convenience with some travelers finding it excellent for wheelchair users and others noting limited features or difficulties, such as staircases and upper floors being less suitable. Some also mentioned that the shower height could be problematic for those with mobility issues.
Overall, despite a few areas that could be improved, such as lift operation and the clarity of handover for parking instructions, the hotel ensures accessibility for a wide range of guests, maintaining ease of access throughout the property.
Holiday Inn Express London Greenwich by IHG, receives high praise from guests for its dog-friendly facilities and services. Descriptions emphasize the hotel as a welcoming environment for pets with specific pet areas and available pet supplies ensuring comfort and convenience. The rooms and spaces are noted to be spacious enough for dogs, creating a roomy and accommodating atmosphere for four-legged companions. The availability of pet services enhances the pet-friendly environment further, making it easy for guests to have their animals stay without any hassle. Positive feedback consistently highlights the hotel's commitment to providing a pet-friendly experience, allowing guests to enjoy their stay with their furry friends.
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Location
The hotel is not only close to the O2 but also well-connected to central London, offering easy access to public transport routes, including the Jubilee line and river bus services. Visitors also find the proximity to various restaurants, shopping centers and local attractions in Greenwich to be a significant advantage.
Despite a few remarks about it being slightly less convenient for those relying on public transport, the overall sentiment remains positive. The hotel provides a clean, comfortable stay with very friendly staff, making it a suitable choice for both leisure and business travelers. Its location on a busy roundabout occasionally attracts some traffic noise, but many find the trade-off worth it due to the hotel's strategic positioning.
Whether attending a gig at the O2, exploring Greenwich or taking a short trip into Central London, the Holiday Inn Express London Greenwich offers a well-placed and convenient home base.
Breakfast
Positively, many guests enjoyed the complimentary breakfast that was included in their room rate, finding it to be a nice touch and good value for money. A wide variety of breakfast options were appreciated, including the buffet style offering of cereals, fruit, yogurts, pastries, tea, coffee and juices. Several reviews highlighted the availability of traditional English breakfast items such as bacon, sausages and scrambled eggs. Guests also noted that the breakfast was generally plentiful, tasty and well-organized, although there were instances where hot food items ran out quickly due to high occupancy.
However, the breakfast experience was not without its challenges. Some guests mentioned that the selection could be more varied, particularly for vegetarians and vegans and noted the absence of items like fried eggs, mushrooms, hash browns and specific condiments. Others encountered issues such as long queues, chaotic service and food items not being replenished promptly. The quality of certain items, such as coffee and juice, was also criticized with some guests finding them watered down or below par.
Despite these issues, the hotel's breakfast generally provided a positive start to the day for many with friendly and helpful breakfast staff contributing to a pleasant dining atmosphere. Overall, while there is room for improvement in terms of organization and variety, the breakfast at Holiday Inn Express London Greenwich remains a highlight for numerous guests.
Dinner
Despite these drawbacks, there are instances where the food stands out. Some reviews mentioned a lovely Chinese meal and commendable bar food, including positively reviewed pizzas available even late at night. The quality of food in the bar and breakfast areas was also noted as surprisingly good by several guests. A particular delight for some guests was the pizza service available around the clock with 11pm pizzas receiving positive feedback.
Overall, while the dining experience at the Holiday Inn Express London Greenwich has its perks, it does suffer from inconsistencies and limited choices, especially during weekends and late hours. The bar and restaurant could benefit from more robust menu options and improved stock management to enhance the overall guest experience.
Rooms
Guests appreciate the excellent value for money, finding the rooms to be reasonably priced given their comfort and cleanliness. Cosiness and quietness are recurring positive points, making it a practical choice for those looking to rest in a well-located hotel near Greenwich. Functional aspects such as good WiFi and decent showers are also mentioned positively.
However, not all feedback is glowing. A number of guests note that some rooms appear dated and tired with outdated decor, old carpets and minor maintenance issues like broken shower doors or leaky ceilings. Room size is another point of contention; several guests find the rooms too small, especially when additional sofa beds are utilized, leading to cramped conditions.
On the downside, a handful of reviews mention issues with temperature control, noting rooms were sometimes too cold or too hot and that air conditioning did not always function correctly. Some rooms were also reported to lack adequate heating and lighting and isolated cleaning oversights like a dirty sock or musty smells impacted a few guests' experiences.
Overall, while the rooms at the Holiday Inn Express London Greenwich are widely recognized for their comfort, cleanliness and practicality, there are occasional issues with room size, maintenance and decor that some guests believe need addressing.
Beds
However, some feedback points to inconsistencies in the comfort levels. A minority of guests found the beds either too hard or too small and there were several complaints about the discomfort of sofa beds, especially regarding the springs and size. Some guests noted that the pull-out sofa beds and bunk beds were not ideal for children due to their size and firmness.
Overall, despite a few mixed reviews on certain bed types, the majority of guests enjoyed their sleeping experiences, often mentioning a good night's sleep and appreciating the well-appointed, clean and comfortable rooms. The hotel staff also receives positive remarks for being welcoming and accommodating, which adds to the overall positive experience.
Cleanliness
Guests appreciate the hotel's handy location and convenience, particularly for events at the O2 Arena. While the overall cleanliness is often highlighted positively, there are occasional mentions of specific areas, such as windows or some bathroom fixtures, needing more attention. Despite these minor issues, the general sentiment remains overwhelmingly positive with the cleanliness of rooms meeting or exceeding expectations.
Aside from cleanliness, the hotel is noted for its modern appearance, friendly staff and budget-friendly pricing, making it a practical choice for both short and longer stays in Greenwich. Whether for its spotless rooms or its well-maintained facilities, guests find the hotel a reliable and comfortable option.
Staff
The reception team stands out for their professionalism and friendliness. Receptionists have been particularly noted for their ability to handle check-in smoothly and address any issues effectively, always with a smile. This efficiency and pleasant demeanor extend to the bar and breakfast staff, who have been described as hardworking and courteous.
The hotel staff's dedication to accommodating guest needs and providing relevant information was another highlight. Whether addressing inquiries, assisting with special requests or simply ensuring a smooth check-in process, the team's attentiveness and polite nature resonated well with visitors.
Moreover, the positive demeanor of the staff was not just limited to solving problems; their friendly interactions and constant readiness to help created a welcoming atmosphere throughout the hotel. The efforts of staff members like Shell and Sue have been singled out for their exceptional service, showcasing the hotel's commitment to guest satisfaction.
Despite occasional mentions of being overrun or experiencing minor delays, the staff’s tireless efforts to maintain a high standard of service have not gone unnoticed. Guests repeatedly praised the team for their exemplary service, making their stay comfortable and enjoyable.
In conclusion, the combination of friendly, helpful and professional staff at Holiday Inn Express London Greenwich sets a high bar for hospitality, ensuring guests feel welcomed and well-cared for from the moment they arrive.
Wi-Fi
However, there are a few reported downsides. Some guests encountered issues with connectivity, particularly in the rooms where the signal was weaker compared to the ground floor. A minority of guests faced problems such as the WiFi cutting off every hour, difficulties in disconnecting or the internet not working initially. Despite these occasional issues, the overall consensus suggests that the WiFi experience at this hotel is largely positive and reliable for most guests.
Parking
However, there are significant downsides to consider. A common grievance among guests is the high cost of parking, which some find exorbitant compared to the room rates. The charge for a day's parking can deter cost-conscious travelers. Parking availability can also be an issue during peak times with some guests struggling to find a spot or encountering a fully occupied car park. Others have noted that the signage could be improved for better navigation within the parking area.
Overall, while the convenience of on-site and secure parking is a notable benefit, the associated high fees and occasional availability issues present challenges that prospective guests should be aware of.
Family
The hotel offers a variety of family rooms, which are considered cozy and offer good value, particularly for small families. Many reviewers highlight that the family rooms are clean and quiet, making them a good choice for a peaceful stay. However, some guests pointed out that the family rooms can be cramped and the sofa beds uncomfortable for children, indicating areas for improvement. Despite these drawbacks, plenty of positive experiences were shared about the adequacy of family facilities and reasonable costs associated with these rooms.
The overall atmosphere at the hotel is very child-friendly with specific mentions of family-friendly staff and a general sense of friendliness towards families. Recommendations for the hotel are particularly strong for families of four, who find the amenities sufficient for a comfortable stay. The hotel responds promptly to various requests, including breakfast accommodations and additional bedding.
While improvements are necessary regarding space and comfort of the family rooms, the safety features and overall family-friendly environment of the hotel make it a recommended choice for families visiting London.
Business
The hotel is praised for its friendly and courteous reception staff, which seems to enhance the guest experience. Receptionists have been described as very polite, kind and patient. Additionally, the hotel offers good Wi-Fi, essential for business activities and visitors found the environment conducive for meetings.
However, some areas could use improvement. The desk in the room, for instance, has been criticized as not ideal for business work. There were also mentions of minor inconveniences like slow lifts and challenges with keycard usage.
In summary, the Holiday Inn Express London Greenwich provides adequate and sometimes above-average facilities and services for business travelers, making it a practical choice for business meetings, trips and layovers.
Accessible
Reception staff are frequently mentioned as accommodating and helpful, ensuring that accessibility needs are met from check-in onward. Additionally, the hotel's accessibility service is available and offers clear options. Guests appreciated the lifts, describing them as user-friendly and helpful for transporting luggage, though some issues were reported with lift keycard readers and functionality.
There were mixed reviews regarding accessibility convenience with some travelers finding it excellent for wheelchair users and others noting limited features or difficulties, such as staircases and upper floors being less suitable. Some also mentioned that the shower height could be problematic for those with mobility issues.
Overall, despite a few areas that could be improved, such as lift operation and the clarity of handover for parking instructions, the hotel ensures accessibility for a wide range of guests, maintaining ease of access throughout the property.
Dog Friendly
No, Holiday Inn Express London Greenwich by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express London Greenwich by IHG.
Yes, Holiday Inn Express London Greenwich by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Express London Greenwich by IHG.
No, Holiday Inn Express London Greenwich by IHG doesn't have a gym.
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