Holiday Inn Express London Stratford by IHG
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Summary of reviewsHoliday Inn Express London Stratford by IHG, is highly praised for its strategic location in the bustling Stratford area. Ideal for attending the ABBA Voyage experience or exploring London, guests highlight its proximity to Stratford station, Westfield Shopping Centre, the Olympic Park and various transportation links. Despite its central location, the hotel remains surprisingly quiet and restful, adding to its appeal.
The hotel receives generally positive feedback regarding breakfast, appreciated for its variety and good quality. While the complimentary breakfast featuring hot and cold options is praised, there are occasional complaints about overcrowded conditions and some limitations in dietary options. Dinner reviews are mixed; some guests enjoy the food selection and value, especially dishes like chicken tikka masala and fish and chips, while others note a need for menu variety and better service.
Rooms are consistently described as clean, comfortable and modern, meeting the expectations associated with the Holiday Inn Express brand. Guests commend the spaciousness, cleanliness and well-maintained facilities, despite minor issues like limited storage and occasional noise.
Cleanliness throughout the hotel is frequently noted with high standards maintained in both public areas and guest rooms. The housekeeping service is thorough, contributing to a fresh and welcoming atmosphere. Staff at the hotel are another standout feature, lauded for their friendliness, helpfulness and professionalism, enhancing the overall guest experience.
WiFi service receives mixed reviews; while generally functional and providing good speeds, some guests encounter signal and connectivity issues. Parking, although convenient for its on-site availability, is limited and can be expensive with guests often needing to seek alternative parking solutions.
The beds are a major highlight, regarded as very comfortable and spacious with the added flexibility of sofa beds appreciated by families and groups. Minor suggestions for improvement include addressing the firmness of some mattresses.
Overall, the hotel offers a reliable three-star experience, providing good value for money. It meets the needs of budget-conscious travelers through its clean, comfortable accommodations and convenient amenities. Guests seeking a straightforward, no-frills stay in London will find the Holiday Inn Express London Stratford to be a dependable choice, complete with substantial accessibility features for those with disabilities.
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The hotel receives generally positive feedback regarding breakfast, appreciated for its variety and good quality. While the complimentary breakfast featuring hot and cold options is praised, there are occasional complaints about overcrowded conditions and some limitations in dietary options. Dinner reviews are mixed; some guests enjoy the food selection and value, especially dishes like chicken tikka masala and fish and chips, while others note a need for menu variety and better service.
Rooms are consistently described as clean, comfortable and modern, meeting the expectations associated with the Holiday Inn Express brand. Guests commend the spaciousness, cleanliness and well-maintained facilities, despite minor issues like limited storage and occasional noise.
Cleanliness throughout the hotel is frequently noted with high standards maintained in both public areas and guest rooms. The housekeeping service is thorough, contributing to a fresh and welcoming atmosphere. Staff at the hotel are another standout feature, lauded for their friendliness, helpfulness and professionalism, enhancing the overall guest experience.
WiFi service receives mixed reviews; while generally functional and providing good speeds, some guests encounter signal and connectivity issues. Parking, although convenient for its on-site availability, is limited and can be expensive with guests often needing to seek alternative parking solutions.
The beds are a major highlight, regarded as very comfortable and spacious with the added flexibility of sofa beds appreciated by families and groups. Minor suggestions for improvement include addressing the firmness of some mattresses.
Overall, the hotel offers a reliable three-star experience, providing good value for money. It meets the needs of budget-conscious travelers through its clean, comfortable accommodations and convenient amenities. Guests seeking a straightforward, no-frills stay in London will find the Holiday Inn Express London Stratford to be a dependable choice, complete with substantial accessibility features for those with disabilities.
Hotel with Parking
Accessible Hotel
3-Star Hotel
Guest Reviews
Nestled in the bustling Stratford area, the Holiday Inn Express London Stratford by IHG, boasts an enviable location for various activities and attractions. This hotel presents itself as an ideal choice for those planning to attend the ABBA Voyage experience, being a mere short walk from the ABBA Arena. Guests frequently highlight the convenience of its proximity to Stratford station and Westfield Shopping Centre, both within a comfortable walking distance. For those looking to explore more of London, the hotel offers easy access to public transportation, including the tube, trains and DLR, making trips to central London and beyond a breeze.
The hotel is not only suitable for ABBA enthusiasts but is also strategically positioned for trips to the Olympic Park, London Stadium and the Queen Elizabeth Olympic Centre. Shoppers will appreciate the hotel's closeness to the expansive Westfield Shopping Centre, while sports and concert attendees find it conveniently near the London Stadium and sports village.
Visitors also commend the ease of transportation links, whether they are heading to events, shopping or sightseeing tours around London. Despite its vibrant surroundings, guests often find the accommodation to be surprisingly quiet and restful. The hotel's clean and comfortable rooms, paired with friendly staff, add to the positive experience, making it a favored choice for both short stays and longer visits. Whether traveling for events, shopping or general leisure, the Holiday Inn Express London Stratford seems to offer a perfect balance of convenience, comfort and accessibility.
Holiday Inn Express London Stratford by IHG, receives mixed reviews for its breakfast offerings with a general blend of positive and negative feedback. Many guests appreciated the complimentary breakfast, praising it for its variety and good quality. The buffet included both hot and cold options with particular commendations for the muesli and bacon. Some reviews highlighted the breakfast as delicious, tasty and even amazing, noting that it was frequently replenished with a wide range of choices suitable for different tastes.
However, several reviews pointed out that the breakfast area was frequently overcrowded, cramped and chaotic, especially during peak times. The layout was criticized for being difficult to navigate and many guests faced long waits for a table. There were also remarks about the hot food not always being hot enough and the limited options for vegetarians and vegans. Issues with items running out quickly and slow replenishment were also mentioned, along with complaints about the use of plastic cutlery and inadequate coffee machines.
Despite these drawbacks, the breakfast was generally seen as good value for money and met expectations for many guests. The inclusion of breakfast in the room rate was appreciated, providing a convenient start to the day with a decent selection of items.
The dinner experience at Holiday Inn Express London Stratford by IHG, has been met with a mix of reviews. On the positive side, many guests commended the good selection of food options and draft beers available at the bar. The chicken tikka masala and sticky toffee pudding were especially noted for being divine and delicious, respectively. The fish and chips were mentioned as great value and there was appreciation for reasonably priced meals with good value for money. Furthermore, some guests highlighted that the evening meals were lovely, well presented and the overall dining experience in the restaurant was excellent.
However, not all feedback was favorable. Several reviews pointed out that the dinner menu could use more variety and the choices were limited with some dishes failing to meet expectations. In particular, the lasagne received harsh criticism for its quality, being compared to a supermarket microwave meal. Some guests found the food to be lukewarm or poorly cooked and the bar food menu was described as limited and slightly expensive. There was also frustration over service issues, such as slow meal service, disorganized restaurant management and occasional mistakes with food orders.
On a service level, while some guests enjoyed quick and attentive service, others experienced times when the staff were less attentive or the restaurant was short-staffed, resulting in delays. Additionally, the dining area was noted to be cramped and busy during peak times and the lack of room service required guests to collect their orders themselves.
Overall, while the dining at Holiday Inn Express London Stratford features some notable highlights, there remains room for improvement in menu variety, food quality and service efficiency.
Holiday Inn Express London Stratford by IHG, offers clean, comfortable and modern rooms that are well-received by guests. The rooms are noted for their cleanliness and spaciousness with large beds that many find particularly comfortable. Bathrooms are also frequently commended for their cleanliness and modern fixtures with some reviews highlighting nice bathroom products and decent shower pressure.
The size of the rooms is generally appreciated, especially for London standards, though some find them a bit small when accommodating more than two people or when filled with luggage. Despite a few complaints about the lack of soundproofing and occasional maintenance issues like broken air conditioning, most guests find the rooms to be quiet and inviting.
A consistent theme in the reviews is the excellent room facilities, including functional furniture, TV, hairdryer, kettle, drinks and ironing amenities. However, the absence of a refrigerator and limited storage options like drawers and hooks in the bathroom have been noted as minor inconveniences.
Overall, guests acknowledge the consistency and quality associated with Holiday Inn Express hotels, commending the Stratford location for meeting expectations with its comfortable, clean rooms and satisfying facilities.
At Holiday Inn Express London Stratford, guests frequently praised the hotel's beds for their comfort, often describing them as very comfortable or extremely comfortable. Many highlighted the size of the beds, using terms like huge, large and super-king, which accommodated their need for space. The choice of pillows was a welcome touch for several reviewers, allowing for personalized comfort.
Cleanliness also played a significant role in the positive feedback with numerous guests noting the clean and comfortable condition of both the beds and the rooms. Despite some mentions of beds being too firm or pillows being lumpy for certain individuals, the overall sentiment leaned heavily towards comfort.
Furthermore, the availability of sofa beds was appreciated, adding to the convenience and flexibility for families or groups. Suggestions for improvement included addressing the firmness of some mattresses, as beds described as very hard or rock hard did detract from the experience for a few guests. Overall, the beds contributed significantly to a restful stay, bolstered by the hotel's attention to cleanliness and room standards.
Holiday Inn Express London Stratford delivers a consistent reputation for exceptional cleanliness, as reported by numerous guests. The bedrooms and bathrooms are frequently described as very clean and well-maintained. Visitors appreciate the spotlessly clean public areas and the tidiness of the reception and lobby. The rooms are noted for being spacious, modern and equipped with everything needed, which adds to the overall comfort and practicality of the stay.
Housekeeping services are praised for their punctuality and thoroughness with rooms cleaned daily and well-stocked. Guests often highlight the fresh and welcoming atmosphere with the hotel being described as neat, tidy and inviting. The high standards of hygiene are particularly noteworthy, contributing to a comfortable and reassuring environment for travelers.
Despite occasional minor issues, such as poorly-timed vacuuming or specific cleaning oversights, the property maintains a strong reputation for cleanliness. Complemented by friendly and attentive staff, the hotel ensures a pleasant and hygienic stay for its guests, making it a reliable choice for those prioritizing a clean and comfortable environment.
The staff at Holiday Inn Express London Stratford consistently receive high praise from guests for their friendliness, helpfulness and professionalism. Many guests describe the staff as welcoming, attentive and efficient, particularly noting the excellent service provided by the reception and housekeeping teams. Despite occasional comments about staff being overwhelmed during busy periods or some members needing additional training, the overall sentiment is overwhelmingly positive. Guests appreciate the courteous and kind nature of the staff with many finding them to be exceptionally accommodating and willing to assist with any needs. The breakfast and bar staff also receive commendations for their politeness and prompt service, enhancing the overall guest experience. Special mentions are often made for individual staff members who go above and beyond to make guests feel welcomed and valued. Overall, the hotel's staff are a standout feature, contributing significantly to a pleasant and enjoyable stay.
The WiFi experience at Holiday Inn Express London Stratford by IHG, receives mixed reviews from guests. Many found the WiFi to be good with strong signals and decent speeds adequate for streaming content. Positive feedback highlighted the good location combined with effective internet access, free WiFi availability and easy connectivity to mobile devices and the internet.
Guests appreciated the free Wi-Fi and were content with the ease of connecting their devices. However, there were notable areas for improvement. Some visitors encountered issues such as weak signals, slow speeds during peak hours and difficulty connecting to the WiFi at times. The internet was described as spotty by multiple guests and several expressed a desire for enhancements, including wireless charging pads.
Overall, while many found the WiFi service satisfactory or better, there are inconsistencies that could impact the experience for those heavily reliant on a stable and fast internet connection.
At Holiday Inn Express London Stratford, parking appears to be a mixed experience. The convenience of having on-site parking is noted positively by some guests with mentions of secure, gated parking and the hotel’s prime location adding to the overall appeal. However, the limited availability of parking spaces is a recurring issue. Multiple reviews highlight that the small car park fills quickly and operates on a first-come, first-served basis. Consequently, guests often find themselves needing to park at nearby locations, which can be inconvenient.
The parking fees, typically around £20 per night, are seen as expensive by several reviewers, though this cost is somewhat expected given the hotel’s urban setting. Difficulties with accessing the car park, tight parking spaces and issues such as unclear directions further complicate the experience. Some guests mentioned pre-booking as a strategy to secure parking, but this does not fully alleviate the problem of the limited number of spots available.
In summary, while the hotel does offer the benefit of on-site parking, the limited number of spaces and additional fees are significant points to consider for potential guests.
Holiday Inn Express London Stratford delivers a solid three-star experience well-suited for budget-conscious travelers. It's praised for offering good value for money, especially when considering London's typically high accommodation costs. The hotel meets the expectations associated with its rating, providing simple, clean and comfortable rooms without the frills or luxury of higher-end establishments.
Guests frequently highlight the hotel as ideal for short stays with basic but adequate facilities. The location is convenient and the amenities are decent for its class. Though the breakfast and bar food received mixed reviews, many appreciated the affordable price point and simplicity.
There are some minor criticisms regarding breakfast variety, occasional lapses in cleaning and the lack of certain amenities like slippers and a mini-bar/refrigerator. However, the overall consensus indicates that the hotel delivers what one would expect from a three-star establishment.
Despite some concerns about high prices relative to some guest expectations, the majority felt that it was good value given the standard offering. For those seeking a straightforward, no-frills stay in London, this hotel stands out as a dependable choice.
Holiday Inn Express London Stratford, part of the IHG Hotel chain, offers substantial accessibility features that make it a favorable choice for guests with disabilities. Many reviewers appreciated the hotel's strategic location, which is close to public transport links including underground and bus stations, making central London easily reachable. The proximity to the nearby ABBA Arena, shopping centers and local attractions within walking distance was frequently highlighted.
The hotel's accessibility accommodations such as disabled access, wheelchair accessibility and elderly-friendly features have been emphasized positively. Guests found the roadside parking convenient with plenty of disabled spaces available and the hotel’s staff were noted for their kindness and helpfulness, especially in assisting with blue badge parking.
Rooms designed for easy access were well-received, particularly those equipped with wet rooms and features suitable for wheelchair users, making stays comfortable for guests with mobility issues. Despite a few isolated complaints regarding room odor and the inconvenience of crowded areas, the majority of reviews praised the overall accessibility and supportive infrastructure.
For those needing transportation, the ease to access nearby metro stations and good transport links ensured seamless travel around the city. Overall, the hotel is repeatedly mentioned as a convenient, accessible choice for those traveling with disabilities, ensuring a comfortable and practical stay.
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Location
The hotel is not only suitable for ABBA enthusiasts but is also strategically positioned for trips to the Olympic Park, London Stadium and the Queen Elizabeth Olympic Centre. Shoppers will appreciate the hotel's closeness to the expansive Westfield Shopping Centre, while sports and concert attendees find it conveniently near the London Stadium and sports village.
Visitors also commend the ease of transportation links, whether they are heading to events, shopping or sightseeing tours around London. Despite its vibrant surroundings, guests often find the accommodation to be surprisingly quiet and restful. The hotel's clean and comfortable rooms, paired with friendly staff, add to the positive experience, making it a favored choice for both short stays and longer visits. Whether traveling for events, shopping or general leisure, the Holiday Inn Express London Stratford seems to offer a perfect balance of convenience, comfort and accessibility.
Breakfast
However, several reviews pointed out that the breakfast area was frequently overcrowded, cramped and chaotic, especially during peak times. The layout was criticized for being difficult to navigate and many guests faced long waits for a table. There were also remarks about the hot food not always being hot enough and the limited options for vegetarians and vegans. Issues with items running out quickly and slow replenishment were also mentioned, along with complaints about the use of plastic cutlery and inadequate coffee machines.
Despite these drawbacks, the breakfast was generally seen as good value for money and met expectations for many guests. The inclusion of breakfast in the room rate was appreciated, providing a convenient start to the day with a decent selection of items.
Dinner
However, not all feedback was favorable. Several reviews pointed out that the dinner menu could use more variety and the choices were limited with some dishes failing to meet expectations. In particular, the lasagne received harsh criticism for its quality, being compared to a supermarket microwave meal. Some guests found the food to be lukewarm or poorly cooked and the bar food menu was described as limited and slightly expensive. There was also frustration over service issues, such as slow meal service, disorganized restaurant management and occasional mistakes with food orders.
On a service level, while some guests enjoyed quick and attentive service, others experienced times when the staff were less attentive or the restaurant was short-staffed, resulting in delays. Additionally, the dining area was noted to be cramped and busy during peak times and the lack of room service required guests to collect their orders themselves.
Overall, while the dining at Holiday Inn Express London Stratford features some notable highlights, there remains room for improvement in menu variety, food quality and service efficiency.
Rooms
The size of the rooms is generally appreciated, especially for London standards, though some find them a bit small when accommodating more than two people or when filled with luggage. Despite a few complaints about the lack of soundproofing and occasional maintenance issues like broken air conditioning, most guests find the rooms to be quiet and inviting.
A consistent theme in the reviews is the excellent room facilities, including functional furniture, TV, hairdryer, kettle, drinks and ironing amenities. However, the absence of a refrigerator and limited storage options like drawers and hooks in the bathroom have been noted as minor inconveniences.
Overall, guests acknowledge the consistency and quality associated with Holiday Inn Express hotels, commending the Stratford location for meeting expectations with its comfortable, clean rooms and satisfying facilities.
Beds
Cleanliness also played a significant role in the positive feedback with numerous guests noting the clean and comfortable condition of both the beds and the rooms. Despite some mentions of beds being too firm or pillows being lumpy for certain individuals, the overall sentiment leaned heavily towards comfort.
Furthermore, the availability of sofa beds was appreciated, adding to the convenience and flexibility for families or groups. Suggestions for improvement included addressing the firmness of some mattresses, as beds described as very hard or rock hard did detract from the experience for a few guests. Overall, the beds contributed significantly to a restful stay, bolstered by the hotel's attention to cleanliness and room standards.
Cleanliness
Housekeeping services are praised for their punctuality and thoroughness with rooms cleaned daily and well-stocked. Guests often highlight the fresh and welcoming atmosphere with the hotel being described as neat, tidy and inviting. The high standards of hygiene are particularly noteworthy, contributing to a comfortable and reassuring environment for travelers.
Despite occasional minor issues, such as poorly-timed vacuuming or specific cleaning oversights, the property maintains a strong reputation for cleanliness. Complemented by friendly and attentive staff, the hotel ensures a pleasant and hygienic stay for its guests, making it a reliable choice for those prioritizing a clean and comfortable environment.
Staff
Wi-Fi
Guests appreciated the free Wi-Fi and were content with the ease of connecting their devices. However, there were notable areas for improvement. Some visitors encountered issues such as weak signals, slow speeds during peak hours and difficulty connecting to the WiFi at times. The internet was described as spotty by multiple guests and several expressed a desire for enhancements, including wireless charging pads.
Overall, while many found the WiFi service satisfactory or better, there are inconsistencies that could impact the experience for those heavily reliant on a stable and fast internet connection.
Parking
The parking fees, typically around £20 per night, are seen as expensive by several reviewers, though this cost is somewhat expected given the hotel’s urban setting. Difficulties with accessing the car park, tight parking spaces and issues such as unclear directions further complicate the experience. Some guests mentioned pre-booking as a strategy to secure parking, but this does not fully alleviate the problem of the limited number of spots available.
In summary, while the hotel does offer the benefit of on-site parking, the limited number of spaces and additional fees are significant points to consider for potential guests.
3 Star
Guests frequently highlight the hotel as ideal for short stays with basic but adequate facilities. The location is convenient and the amenities are decent for its class. Though the breakfast and bar food received mixed reviews, many appreciated the affordable price point and simplicity.
There are some minor criticisms regarding breakfast variety, occasional lapses in cleaning and the lack of certain amenities like slippers and a mini-bar/refrigerator. However, the overall consensus indicates that the hotel delivers what one would expect from a three-star establishment.
Despite some concerns about high prices relative to some guest expectations, the majority felt that it was good value given the standard offering. For those seeking a straightforward, no-frills stay in London, this hotel stands out as a dependable choice.
Accessible
The hotel's accessibility accommodations such as disabled access, wheelchair accessibility and elderly-friendly features have been emphasized positively. Guests found the roadside parking convenient with plenty of disabled spaces available and the hotel’s staff were noted for their kindness and helpfulness, especially in assisting with blue badge parking.
Rooms designed for easy access were well-received, particularly those equipped with wet rooms and features suitable for wheelchair users, making stays comfortable for guests with mobility issues. Despite a few isolated complaints regarding room odor and the inconvenience of crowded areas, the majority of reviews praised the overall accessibility and supportive infrastructure.
For those needing transportation, the ease to access nearby metro stations and good transport links ensured seamless travel around the city. Overall, the hotel is repeatedly mentioned as a convenient, accessible choice for those traveling with disabilities, ensuring a comfortable and practical stay.
No, Holiday Inn Express London Stratford by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express London Stratford by IHG.
No, Holiday Inn Express London Stratford by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express London Stratford by IHG.
No, Holiday Inn Express London Stratford by IHG doesn't have a gym.
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