Holiday Inn Express London Victoria by IHG
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Summary of reviewsThe Holiday Inn Express London Victoria by IHG, is a popular choice for travelers seeking a centrally located and comfortable base to explore London. Nestled in a strategically connected and quiet neighborhood, it offers easy access to major transport links, including Pimlico metro station and Victoria train station. This prime location allows guests to reach prominent attractions like Big Ben, Buckingham Palace and Westminster Abbey with ease. The surrounding area is enriched with a variety of dining options, cafes and local shops, enhancing the convenience for visitors. The safe and tranquil atmosphere of the neighborhood adds to its appeal for those desiring a peaceful stay, despite the central location.
Guests generally appreciate the breakfast, which is included with the stay, often describing it as tasty, filling and a good start to the day. The selection includes both hot and cold options with special mentions of the friendly and attentive breakfast staff. However, some guests noted a desire for more variety, especially for vegetarians and those seeking gluten-free options and mentioned that the dining area can become crowded.
The rooms at the hotel are often described as small but clean and cozy, making them suitable for short stays. Daily housekeeping and overall cleanliness are commonly praised, but there are occasional remarks about issues with room ventilation and noise. The bathrooms are noted for their cleanliness, although some rooms have limited storage and outdated furnishings. Despite some minor drawbacks, the rooms are functional and designed to meet the basic needs of travelers.
Staff service is a standout highlight at the hotel with numerous guests praising the friendly, professional and helpful nature of the staff. Several staff members receive specific commendations for their exceptional service, contributing significantly to a welcoming atmosphere. The support provided by the staff in various areas, including reception and breakfast, leaves a positive impression on visitors.
Wi-Fi at the hotel is generally reliable and satisfactory, though there are instances where connectivity issues arise during peak times. Families find the hotel accommodating with clean and spacious rooms suitable for young children and a staff that is attentive to special needs. The hotel’s location, close to public transport, further enhances its convenience for family stays.
The nightlife around the hotel is lively with guests enjoying accessible local pubs and dining options, yet the hotel maintains a quiet and safe neighborhood ambiance, providing a relaxing retreat from the city's hustle and bustle. Finally, the comfort of the beds receives mixed feedback with many finding them comfortable, while others note issues with bed size and mattress firmness.
In summary, the Holiday Inn Express London Victoria offers a very central, clean and welcoming environment with commendable staff service and convenient amenities, making it a solid choice for travelers looking to explore London. There are areas for improvement, such as breakfast variety, room furnishings and accessibility features, but overall, the positive aspects strongly contribute to a pleasant stay.
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Guests generally appreciate the breakfast, which is included with the stay, often describing it as tasty, filling and a good start to the day. The selection includes both hot and cold options with special mentions of the friendly and attentive breakfast staff. However, some guests noted a desire for more variety, especially for vegetarians and those seeking gluten-free options and mentioned that the dining area can become crowded.
The rooms at the hotel are often described as small but clean and cozy, making them suitable for short stays. Daily housekeeping and overall cleanliness are commonly praised, but there are occasional remarks about issues with room ventilation and noise. The bathrooms are noted for their cleanliness, although some rooms have limited storage and outdated furnishings. Despite some minor drawbacks, the rooms are functional and designed to meet the basic needs of travelers.
Staff service is a standout highlight at the hotel with numerous guests praising the friendly, professional and helpful nature of the staff. Several staff members receive specific commendations for their exceptional service, contributing significantly to a welcoming atmosphere. The support provided by the staff in various areas, including reception and breakfast, leaves a positive impression on visitors.
Wi-Fi at the hotel is generally reliable and satisfactory, though there are instances where connectivity issues arise during peak times. Families find the hotel accommodating with clean and spacious rooms suitable for young children and a staff that is attentive to special needs. The hotel’s location, close to public transport, further enhances its convenience for family stays.
The nightlife around the hotel is lively with guests enjoying accessible local pubs and dining options, yet the hotel maintains a quiet and safe neighborhood ambiance, providing a relaxing retreat from the city's hustle and bustle. Finally, the comfort of the beds receives mixed feedback with many finding them comfortable, while others note issues with bed size and mattress firmness.
In summary, the Holiday Inn Express London Victoria offers a very central, clean and welcoming environment with commendable staff service and convenient amenities, making it a solid choice for travelers looking to explore London. There are areas for improvement, such as breakfast variety, room furnishings and accessibility features, but overall, the positive aspects strongly contribute to a pleasant stay.
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Accessible Hotel
3-Star Hotel
Guest Reviews
Nestled in a quiet yet strategically connected neighborhood, the Holiday Inn Express London Victoria by IHG, boasts a prime location that proves exceptional for exploring the heart of London. Guests favor its proximity to major transport links, particularly Pimlico metro station and Victoria train station, which are only a short walk away. This positioning grants easy access to notable attractions, such as Big Ben, Buckingham Palace, Westminster Abbey and even Parliament Square, making it an ideal base for both leisure and theater-going visitors.
The hotel’s immediate surroundings offer a rich selection of dining options, cafes and local shops, enhancing its convenience for those looking to experience the local culinary scene. Visitors also appreciate the calm and safe ambiance of the neighborhood, despite its central location, which adds to the overall appeal for travelers seeking a tranquil yet accessible stay.
Public transportation options are plentiful with nearby bus stops and subway stations facilitating seamless connectivity to various parts of the city. The area’s smart environs and relative proximity to the Thames further contribute to its charm, ensuring that guests find it easy to move about and reach their destinations efficiently.
In summary, the Holiday Inn Express London Victoria presents a very central and advantageous location, making it a fantastic choice for tourists aiming to absorb the city's sights and sounds while enjoying the comforts of a well-situated hotel.
The breakfast experience at Holiday Inn Express London Victoria by IHG, elicits varied responses from guests. Many appreciate the breakfast being included with their stay and often describe it as filling, tasty and a good start to the day. Several guests highlight the wide selection available, especially noting the inclusion of both hot and cold options such as omelets, sausages, croissants, yogurt and fruits. Positive mentions frequently feature the friendly and attentive staff, particularly Rima and Míriam, who enhanced guests’ breakfast experience with their excellent service.
However, some guests feel that the breakfast could benefit from more variety, citing repetitiveness and limited vegetarian and gluten-free options as areas for improvement. Issues with breakfast being overcrowded and noisy are mentioned, indicating that the dining area may sometimes struggle to accommodate all guests comfortably. Despite these drawbacks, a number of guests find the breakfast sufficient and satisfactory, meeting their needs, albeit with room for enhancement.
In conclusion, while there are mixed reviews with some guests desiring more choice and a quieter dining environment, many appreciate the breakfast for its quality, selection and the exceptional service provided by the staff.
Holiday Inn Express London Victoria by IHG, offers a mix of room sizes and experiences that cater well to short stays. The recurring theme in guest reviews points to the rooms being small but generally clean and cozy. Many guests appreciated the spotless condition and the daily housekeeping, ensuring the rooms were maintained to a good standard. While some rooms were described as tiny or narrow, they were also labeled functional and well-equipped, fitting the essential needs of travelers.
Some positive highlights include spacious and clean rooms for larger groups with some guests noting comfortable bedding and good room design. The hotel staff received positive mentions for their friendliness and overall helpfulness. Guests also found the neighborhood charming and for those who managed to get a larger room, the stay was quite satisfactory.
However, there were a few areas for improvement. Some guests experienced issues with room ventilation and temperature control, particularly in the basement rooms. A few rooms lacked sufficient storage space and some bathrooms were noted as narrow. Noise from adjacent rooms or the street was also mentioned by several guests, alongside some comments about worn-out furnishings like carpets and outdated décor.
While some rooms didn't match the description or pictures online, resulting in initial dissatisfaction, these issues were often rectified, leading to a more comfortable stay after room changes. Overall, the hotel provides a clean and comfortable option with a variety of room sizes, best suited for short stays or travelers who plan to spend most of their time exploring the city.
The beds at Holiday Inn Express London Victoria by IHG, received mixed feedback from guests. On the positive side, many guests found the mattresses to be very comfortable with phrases like "super comfortable," "comfy new beds," and "beds were very comfy" frequently mentioned. The rooms often featured clean and cozy beds with some highlighting the comfort of the bedding and the adequacy of bed sizes for a good night's sleep.
However, not all feedback was glowing. Some guests noted issues with the size of the beds, describing them as "small," "tiny," or not fitting well in the room. Particularly, double beds were often criticized for being too soft or sagging on the sides, which affected sleep quality. Sofa beds were also pointed out as being less comfortable, especially for children.
In summary, while many found the beds comfortable and the bedding clean and cozy, there were concerns about bed sizes and occasional issues with mattress firmness and sagging. For those who value a good night's sleep, it may be worth noting the variability in bed comfort and size.
The reviews for 'Holiday Inn Express London Victoria by IHG' reveal a mixed but largely positive impression regarding cleanliness. Many guests praised the rooms for being clean, spotless and well-maintained with daily cleaning routines that contribute to a commendable level of overall cleanliness. Bathrooms also received high marks for being clean and modern. The hotel's communal areas, including the lobby, were frequently mentioned for their cleanliness and pleasant upkeep.
However, several reviews noted issues with the carpets, describing them as dirty, stained and in need of deep cleaning or replacement. Despite these concerns, the property was generally described as tidy and well-kept with clean and comfortable rooms, contributing to a clean and professional atmosphere. Some isolated comments mentioned that the cleaning might have been done hastily, missing some details.
In summary, while the hotel maintains a strong standard of cleanliness, particularly in guest rooms and bathrooms, the condition of the carpets stands out as an area needing improvement. This mix of feedback highlights the importance of both maintaining daily cleaning routines and addressing specific areas that may require more thorough attention.
At the Holiday Inn Express London Victoria by IHG, guests consistently praise the exemplary service provided by the staff. The reception staff, in particular, is frequently highlighted for their friendliness, professionalism and dedication to ensuring a smooth and welcoming check-in experience. Guests mention specific employees such as Rima, Anna, Jaena, Mary and Jaypal, who have gone above and beyond to make visitors feel at home.
Across various touchpoints, from the reception to the breakfast room, the staff is noted for being friendly, attentive and helpful. They efficiently assist with queries, store luggage without additional charges and promptly arrange taxis, among other services, often demonstrating an exceptional level of consideration and kindness. Special commendations are also given to breakfast staff, particularly Miriam, who receives praise for her warm and welcoming demeanor, significantly enhancing guests' morning experiences.
Overall, the hotel staff's supportive and courteous nature, combined with their efficient service, positively impacts the guests' stays, creating a friendly and accommodating atmosphere that leaves a lasting impression.
Guests at the Holiday Inn Express London Victoria by IHG, generally found the Wi-Fi to be reliable and satisfactory for their needs. Many highlighted the wifi as good, very good or even great, noting that it was working well during their stay. Despite these positive remarks, there were some instances where the internet was described as acceptable or just okay. A few reviews mentioned limited Wi-Fi access, especially during peak times with some users experiencing slower speeds after 9 pm or not being able to connect to the WiFi at all. There were occasional concerns about the frequency and quality of the internet in the rooms, though these issues appeared to be less prevalent. Overall, while the Wi-Fi service largely met guest expectations, there were moments when it fell short during busy periods.
Holiday Inn Express London Victoria is a solid choice for families exploring London. Many reviews highlight the hotel’s family-friendly atmosphere and functionality, making it an ideal spot for short family trips. The rooms are described as clean, comfortable and capable of comfortably accommodating three people with ample space for cribs - a notable feature for those traveling with young children.
The hotel stands out for its attentive and accommodating staff, particularly when handling special needs, such as autism. Guests also appreciated the upgraded room offerings for those with young children, enhancing the overall comfort of their stay.
Location-wise, it’s considered very good with proximity to the metro making it convenient for travel around the city - perfect for families keen on exploring. Additionally, the hotel offers good facilities and a nice breakfast, despite the occasional mention of limited options suitable for kids.
Overall, Holiday Inn Express London Victoria is good for families seeking a comfortable and strategic base for their London adventures.
The nightlife around the Holiday Inn Express London Victoria is well-regarded, offering an array of nearby restaurants and pubs. Guests have frequently visited various local pubs and highlighted their accessibility and the lively atmosphere they provide. The pubs, often described as approachable and adaptable to different tastes, create a vibrant nightlife scene that is both active and inviting.
Additionally, there are specific mentions of excellent nearby dining options like Queen Arms and Solo Mio, ensuring that good food is always within walking distance. Despite being in the heart of the action, the hotel itself is noted for maintaining a quiet neighborhood ambiance, providing a relaxing retreat from the bustle of the city's nightlife. The location is also praised for being safe, making it convenient for guests to enjoy the nightlife without worries. Overall, the area combines a lively nighttime environment with the comfort and safety of a central yet peaceful neighborhood.
The Holiday Inn Express London Victoria offers a mixed experience for guests with disabilities. On the positive side, the hotel is well connected to public transport, including metro and bus stops, making it convenient for those looking to explore main attractions and theatres. The staff are noted for their wheelchair-friendly and helpful attitudes, particularly towards those with mobility issues and back pain. Additionally, the rooms are marketed as suitable and adapted for disabled guests with excellent shower and bathroom facilities tailored for accessibility.
However, some guests experienced issues that hindered their stay. The historical nature of the building means mobility scooter users and wheelchair users faced difficulties moving around. There were also reports of a small, slow lift, sometimes not operational, which presented challenges for those unable to use stairs. Accessibility concerns were heightened by the limited wheelchair-friendly rooms, some not being available upon check-in and issues with bathroom flooding due to poor drainage design. These issues suggest that while efforts are made towards accessibility, significant improvements are still needed to accommodate all guests comfortably.
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Location
The hotel’s immediate surroundings offer a rich selection of dining options, cafes and local shops, enhancing its convenience for those looking to experience the local culinary scene. Visitors also appreciate the calm and safe ambiance of the neighborhood, despite its central location, which adds to the overall appeal for travelers seeking a tranquil yet accessible stay.
Public transportation options are plentiful with nearby bus stops and subway stations facilitating seamless connectivity to various parts of the city. The area’s smart environs and relative proximity to the Thames further contribute to its charm, ensuring that guests find it easy to move about and reach their destinations efficiently.
In summary, the Holiday Inn Express London Victoria presents a very central and advantageous location, making it a fantastic choice for tourists aiming to absorb the city's sights and sounds while enjoying the comforts of a well-situated hotel.
Breakfast
However, some guests feel that the breakfast could benefit from more variety, citing repetitiveness and limited vegetarian and gluten-free options as areas for improvement. Issues with breakfast being overcrowded and noisy are mentioned, indicating that the dining area may sometimes struggle to accommodate all guests comfortably. Despite these drawbacks, a number of guests find the breakfast sufficient and satisfactory, meeting their needs, albeit with room for enhancement.
In conclusion, while there are mixed reviews with some guests desiring more choice and a quieter dining environment, many appreciate the breakfast for its quality, selection and the exceptional service provided by the staff.
Rooms
Some positive highlights include spacious and clean rooms for larger groups with some guests noting comfortable bedding and good room design. The hotel staff received positive mentions for their friendliness and overall helpfulness. Guests also found the neighborhood charming and for those who managed to get a larger room, the stay was quite satisfactory.
However, there were a few areas for improvement. Some guests experienced issues with room ventilation and temperature control, particularly in the basement rooms. A few rooms lacked sufficient storage space and some bathrooms were noted as narrow. Noise from adjacent rooms or the street was also mentioned by several guests, alongside some comments about worn-out furnishings like carpets and outdated décor.
While some rooms didn't match the description or pictures online, resulting in initial dissatisfaction, these issues were often rectified, leading to a more comfortable stay after room changes. Overall, the hotel provides a clean and comfortable option with a variety of room sizes, best suited for short stays or travelers who plan to spend most of their time exploring the city.
Beds
However, not all feedback was glowing. Some guests noted issues with the size of the beds, describing them as "small," "tiny," or not fitting well in the room. Particularly, double beds were often criticized for being too soft or sagging on the sides, which affected sleep quality. Sofa beds were also pointed out as being less comfortable, especially for children.
In summary, while many found the beds comfortable and the bedding clean and cozy, there were concerns about bed sizes and occasional issues with mattress firmness and sagging. For those who value a good night's sleep, it may be worth noting the variability in bed comfort and size.
Cleanliness
However, several reviews noted issues with the carpets, describing them as dirty, stained and in need of deep cleaning or replacement. Despite these concerns, the property was generally described as tidy and well-kept with clean and comfortable rooms, contributing to a clean and professional atmosphere. Some isolated comments mentioned that the cleaning might have been done hastily, missing some details.
In summary, while the hotel maintains a strong standard of cleanliness, particularly in guest rooms and bathrooms, the condition of the carpets stands out as an area needing improvement. This mix of feedback highlights the importance of both maintaining daily cleaning routines and addressing specific areas that may require more thorough attention.
Staff
Across various touchpoints, from the reception to the breakfast room, the staff is noted for being friendly, attentive and helpful. They efficiently assist with queries, store luggage without additional charges and promptly arrange taxis, among other services, often demonstrating an exceptional level of consideration and kindness. Special commendations are also given to breakfast staff, particularly Miriam, who receives praise for her warm and welcoming demeanor, significantly enhancing guests' morning experiences.
Overall, the hotel staff's supportive and courteous nature, combined with their efficient service, positively impacts the guests' stays, creating a friendly and accommodating atmosphere that leaves a lasting impression.
Wi-Fi
Family
The hotel stands out for its attentive and accommodating staff, particularly when handling special needs, such as autism. Guests also appreciated the upgraded room offerings for those with young children, enhancing the overall comfort of their stay.
Location-wise, it’s considered very good with proximity to the metro making it convenient for travel around the city - perfect for families keen on exploring. Additionally, the hotel offers good facilities and a nice breakfast, despite the occasional mention of limited options suitable for kids.
Overall, Holiday Inn Express London Victoria is good for families seeking a comfortable and strategic base for their London adventures.
Nightlife
Additionally, there are specific mentions of excellent nearby dining options like Queen Arms and Solo Mio, ensuring that good food is always within walking distance. Despite being in the heart of the action, the hotel itself is noted for maintaining a quiet neighborhood ambiance, providing a relaxing retreat from the bustle of the city's nightlife. The location is also praised for being safe, making it convenient for guests to enjoy the nightlife without worries. Overall, the area combines a lively nighttime environment with the comfort and safety of a central yet peaceful neighborhood.
Accessible
However, some guests experienced issues that hindered their stay. The historical nature of the building means mobility scooter users and wheelchair users faced difficulties moving around. There were also reports of a small, slow lift, sometimes not operational, which presented challenges for those unable to use stairs. Accessibility concerns were heightened by the limited wheelchair-friendly rooms, some not being available upon check-in and issues with bathroom flooding due to poor drainage design. These issues suggest that while efforts are made towards accessibility, significant improvements are still needed to accommodate all guests comfortably.
No, Holiday Inn Express London Victoria by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express London Victoria by IHG.
No, Holiday Inn Express London Victoria by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express London Victoria by IHG.
No, Holiday Inn Express London Victoria by IHG doesn't have a gym.
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