Holiday Inn Express Park Royal by IHG
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Summary of reviewsHoliday Inn Express Park Royal by IHG, is frequently praised for its strategic location, being just steps away from the North Acton Underground station on the Central Line. This positioning offers exceptional accessibility to central London and other key attractions within a 20-30 minute commute. Guests appreciate the ease with which they can navigate London, whether traveling for leisure or business, thanks to abundant public transport options.
The breakfast at the hotel often exceeds expectations with a commendable variety of English breakfast items included in the room price. Guests usually find the buffet to be delicious and plentiful, enjoying options like scrambled eggs, sausages and bacon. While some guests suggest expanding the variety to include more European-style options, the breakfast experience is generally seen as providing good value for money.
For dinner, the convenience of nearby supermarkets and dining options stands out. Although the hotel's dining menu receives mixed reviews due to limited choices, the flexibility of eating outside food in the dining area adds a positive note. The friendly staff service during dinner times also enhances the dining experience.
When it comes to rooms, the hotel maintains a high standard of cleanliness and comfort. Guests frequently describe the rooms as clean, comfortable and well-furnished with modern amenities. Despite occasional mentions of smaller room sizes, particularly for larger parties, the overall room experience is positive with special praise for comfortable beds and soundproofing.
Cleanliness across the hotel is highly praised, from the rooms to the common areas and breakfast zone. The proactive housekeeping staff contributes significantly to the favorable reviews.
The hotel staff are consistently highlighted for their exceptional service. Guests appreciate the friendly, helpful and professional demeanor of staff members, mentioning specific individuals who made their stay memorable. The staff's attentiveness and willingness to assist enhance the overall guest experience.
WiFi service presents a mix of experiences with some guests finding it excellent while others note significant connectivity issues. However, the overall provision of free Wi-Fi is seen as a valuable feature.
Parking poses challenges due to limited spaces and additional costs. While those who secure a spot find it convenient, the first-come, first-served nature of parking can be problematic, especially when the hotel is full.
Families find the hotel excellent for their needs with amenities that cater well to younger guests and various family sizes. The hotel's location and family-oriented services garner positive feedback, making it an attractive option for family stays.
While the beds are generally praised for cleanliness and comfort, there are some mixed reviews about their size and firmness. Nonetheless, the majority of guests report a comfortable sleeping experience.
For business travelers, the hotel offers excellent amenities and a convenient location, making it suitable for short business stays.
In summary, Holiday Inn Express Park Royal by IHG, stands out for its prime location, exceptional cleanliness, friendly staff and family-friendly atmosphere. While some areas like Wi-Fi and parking could benefit from improvements, the overall guest experience remains highly positive, offering good value for money and a comfortable stay in London.
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The breakfast at the hotel often exceeds expectations with a commendable variety of English breakfast items included in the room price. Guests usually find the buffet to be delicious and plentiful, enjoying options like scrambled eggs, sausages and bacon. While some guests suggest expanding the variety to include more European-style options, the breakfast experience is generally seen as providing good value for money.
For dinner, the convenience of nearby supermarkets and dining options stands out. Although the hotel's dining menu receives mixed reviews due to limited choices, the flexibility of eating outside food in the dining area adds a positive note. The friendly staff service during dinner times also enhances the dining experience.
When it comes to rooms, the hotel maintains a high standard of cleanliness and comfort. Guests frequently describe the rooms as clean, comfortable and well-furnished with modern amenities. Despite occasional mentions of smaller room sizes, particularly for larger parties, the overall room experience is positive with special praise for comfortable beds and soundproofing.
Cleanliness across the hotel is highly praised, from the rooms to the common areas and breakfast zone. The proactive housekeeping staff contributes significantly to the favorable reviews.
The hotel staff are consistently highlighted for their exceptional service. Guests appreciate the friendly, helpful and professional demeanor of staff members, mentioning specific individuals who made their stay memorable. The staff's attentiveness and willingness to assist enhance the overall guest experience.
WiFi service presents a mix of experiences with some guests finding it excellent while others note significant connectivity issues. However, the overall provision of free Wi-Fi is seen as a valuable feature.
Parking poses challenges due to limited spaces and additional costs. While those who secure a spot find it convenient, the first-come, first-served nature of parking can be problematic, especially when the hotel is full.
Families find the hotel excellent for their needs with amenities that cater well to younger guests and various family sizes. The hotel's location and family-oriented services garner positive feedback, making it an attractive option for family stays.
While the beds are generally praised for cleanliness and comfort, there are some mixed reviews about their size and firmness. Nonetheless, the majority of guests report a comfortable sleeping experience.
For business travelers, the hotel offers excellent amenities and a convenient location, making it suitable for short business stays.
In summary, Holiday Inn Express Park Royal by IHG, stands out for its prime location, exceptional cleanliness, friendly staff and family-friendly atmosphere. While some areas like Wi-Fi and parking could benefit from improvements, the overall guest experience remains highly positive, offering good value for money and a comfortable stay in London.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Guest Reviews
Holiday Inn Express Park Royal boasts a prime location that guests consistently praise for its unbeatable convenience. Nestled just steps away from the North Acton Underground station on the Central Line, the hotel offers exceptional accessibility to central London and key attractions. Public transport options are abundant with buses and other subway connections right at the hotel's doorstep, making commuting straightforward and efficient.
The proximity to the metro station is a standout feature, allowing guests to reach the vibrant city center and major tourist spots within 20-30 minutes. It's also conveniently positioned for quick trips to Wembley Stadium, Heathrow Airport and local amenities like supermarkets and eateries, which are just a short walk away.
Despite being slightly removed from the city center, the hotel's direct access to the Underground compensates, providing a peaceful yet connected stay. The location, combined with clean accommodations and friendly staff, scores high marks from guests who appreciate the ease of getting around and the comfort of having transport links right outside their door. Ideal for both leisure and business travelers, the hotel offers a strategic base for navigating London seamlessly.
The breakfast experience at the Holiday Inn Express Park Royal by IHG, generally received positive remarks from guests, particularly commending its English breakfast offerings and inclusivity in the room price. Many guests appreciated the abundant, well-stocked buffet featuring both hot and cold options, including traditional items like scrambled eggs, sausages, bacon and baked beans. The coffee and pancake machines were also highlighted positively.
While the breakfast was often described as delicious, varied and plentiful, some reviews pointed to areas for improvement. There were comments about limited variety with some guests noting the same items served daily and others suggesting the inclusion of more European-style options such as cheese, ham and fresh vegetables. Further, the breakfast service occasionally faced criticisms for being chaotic and crowded, especially during peak hours, leading to insufficient seating and issues with restocking items like plates and cutlery.
Despite these critiques, the general consensus was that the breakfast provided good value for money with several guests noting that it exceeded their expectations, offering a decent start to their day.
Holiday Inn Express Park Royal by IHG, receives mixed reviews when it comes to dinner options. On the positive side, guests appreciate the convenience of nearby supermarkets and a variety of dining choices within the vicinity. The central line at the adjacent station provides easy access to numerous tourist destinations and a plethora of dining options. Highlighting the flexibility, the hotel allows outside food to be eaten in the breakfast dining area, a feature that many guests find accommodating.
The hotel’s own dining options, however, appear to have room for improvement. While dinner is available until 10 pm and guests can enjoy good bar food and pizza from the hotel restaurant, the overall menu is found to be somewhat repetitive and unappealing to some. Additionally, a few guests express dissatisfaction with the limited choices, particularly noting a lack of variety in draught lagers.
Despite the shortcomings, the friendliness of the staff adds a positive note to the dining experience. Overall, while the on-site dinner options may not meet everyone's expectations, the array of nearby eateries and the convenience of the location make it a manageable aspect for many travelers.
Holiday Inn Express Park Royal by IHG, offers a range of rooms that guests frequently describe as clean, comfortable and fairly spacious, especially by London standards. The rooms are consistently noted for their cleanliness and functionality, featuring essential amenities like tea, coffee, ironing boards and smart TVs. Beds are often highlighted for their comfort, although some guests find them a bit small. Various reviewers appreciate the modern furnishings and daily room service.
Several guests noted that the rooms, though comfortable, can be on the smaller side, especially for parties of three or more. Some rooms have tired furnishings and could benefit from updates, particularly the carpeting. The hotel’s air conditioning and windows have received mixed reviews with some guests experiencing issues. Despite some minor inconveniences, most guests found the rooms adequately equipped and well-soundproofed, providing a peaceful stay.
The hotel's location near the North Acton Underground station and a nearby Tesco makes it convenient for getting around and taking care of basic needs. The lobby is described as simple but pleasant, adding a welcoming touch upon arrival.
Despite a few critiques regarding room size and minor maintenance issues, the overall consensus is that Holiday Inn Express Park Royal provides clean, spacious and comfortable accommodations that are well-suited for short stays, offering good value for money.
The beds at Holiday Inn Express Park Royal by IHG, have received mixed feedback from guests. On the positive side, many visitors praised the beds for being clean, comfortable and conducive to a good night's sleep. Words like "comfortable," "quite comfortable," "very comfortable," and "extremely comfortable" frequently appear in the reviews, highlighting the general satisfaction with the bed quality. Guests also appreciated the clean and regularly changed bedding, further contributing to their comfort.
However, there were a few recurring criticisms. Some guests found the double and single beds to be too small or narrow, not accommodating their needs. Issues with mattress firmness also surfaced with some mattresses described as being too hard or too soft and saggy. A number of reviews mentioned that the beds felt worn out or in need of replacement. Additionally, the comfort of extra beds, such as sofa beds, was noted to be suboptimal by some visitors.
Overall, while the majority found the beds to be comfortable and clean, a few experienced discomfort due to size and quality issues.
The Holiday Inn Express Park Royal by IHG, receives high praise for its remarkable cleanliness. Guests frequently noted that the hotel and rooms were consistently clean, tidy and well-maintained. Many visitors appreciated the regularity of daily cleaning services, including fresh towels and clean linens. The bathrooms and common areas were also highlighted as being especially clean and well-kept.
Despite some mentions of minor issues such as stained carpets or outdated decor, the overall feedback on cleanliness is overwhelmingly positive. Guests found the rooms to be not only clean but also comfortable and spacious. The proactive housekeeping staff and their attention to detail contributed significantly to the positive experience. Cleanliness of the breakfast area was also commended, adding to the overall impression of a well-maintained environment.
Holiday Inn Express Park Royal by IHG, receives high praise for its exceptional staff. Descriptions such as friendly, helpful and welcoming appear consistently in guest reviews. Staff members across all departments, from reception to housekeeping, are noted for their kindness, efficiency and professionalism. Guests admire the prompt and courteous service provided by the personnel with particular mentions of their attentiveness and willingness to assist.
The friendly and professional demeanor of the reception team sets a positive tone from the moment guests check in. Noteworthy mentions of specific staff, such as Nevyana, Cyril and Sia, highlight the personal connection and outstanding service that make a lasting impression.
Consistent, positive feedback emphasizes that the staff’s friendliness and helpfulness significantly enhance the overall experience. Whether through quick check-ins, accommodating special requests or simply providing a warm welcome, the team ensures a smooth and enjoyable stay for all visitors. The attentive and courteous nature of the staff, combined with their organized and professional approach, underscores the hotel's commitment to excellent customer service.
Overall, Holiday Inn Express Park Royal stands out not only for its convenient location and quality services but also for its remarkable team that genuinely cares about guest satisfaction.
The WiFi service at Holiday Inn Express Park Royal by IHG, has received mixed reviews from guests. While free Wi-Fi is provided in all rooms and some guests found it to be of good quality or even excellent, many others experienced significant issues. Reports of WiFi being weak, slow or spotty were common with some guests describing it as unreliable or almost non-existent. Connectivity problems were particularly noted in certain areas with one guest mentioning that there was no Wi-Fi on the third floor. Despite these issues, a few visitors indicated that the internet connection was better than at other places they had stayed. However, the general consensus suggests that the WiFi could benefit from improvement to ensure a more stable and faster connection throughout the hotel.
Parking at the Holiday Inn Express Park Royal by IHG, appears to be a mix of convenience and challenge for guests. While some found parking easy and very good, appreciating the reasonable on-site parking and handy option, many reviews highlighted the limited availability of spaces. It's clear that parking at this London location operates on a first-come, first-served basis, often necessitating pre-arrangement. Guests should be aware that parking comes with a fee, typically around 15 to 20 GBP per night with occasional mentions of it being free.
The limited parking can create problems, especially when the hotel is at full capacity, leading some guests to park outside the facility and still incur charges. Despite the challenges, the secure nature of the parking facility was noted positively. For those lucky enough to find a spot, the parking experience was satisfactory, but many expressed the need for more spaces due to frequent insufficiency. The cost of parking was a concern for some, being on the higher side considering the limited availability.
In summary, while parking is available and sometimes convenient at the Holiday Inn Express Park Royal, potential guests should be prepared for limited spaces and additional costs. Pre-arranging and early arrival might alleviate some of the issues related to parking at this otherwise well-regarded hotel.
Holiday Inn Express Park Royal by IHG, is frequently highlighted as an excellent choice for families traveling with children. The general consensus among guests points to a family-oriented atmosphere with various amenities that cater specifically to the needs of families. The hotel offers family rooms that accommodate up to five people, ensuring comfort for families of different sizes. A complimentary baby cot is also provided and the bed for the child is always prepared in advance.
Guests have remarked on the clean and comfortable rooms, contributing to a homely environment during their stay. Despite occasional issues with room size, particularly for larger families, the overall cleanliness and comfort of the rooms received high praise. Families found the hotel ideal for short family stays, weekend trips and even extended visits, noting it as a great value for money.
The location of the hotel, right beside the North Acton tube station, adds to its convenience, making it an ideal base for sightseeing around London. The friendly and accommodating staff with particular commendations for Alfred, helps enhance the family-friendly atmosphere.
Breakfast options are plentiful and cater well to families, adding to the overall convenience and comfort of the stay. Though there were minor issues such as the occasional shortage of clean covers for a family suite, the hotel staff were always ready to assist, making it a brilliant place to stay with kids.
In summary, Holiday Inn Express Park Royal offers an ideal setting for families, blending convenience, comfort and a welcoming atmosphere. The hotel is indeed a great spot for family visits, ensuring that both kids and adults have a pleasant experience.
Holiday Inn Express Park Royal by IHG, emerges as a highly business-oriented establishment, catering primarily to those staying for brief periods. The facilities are focused on the needs of working professionals, offering excellent business amenities, including high-speed internet to meet demanding business requirements. Conveniently located for both business and city tours, the hotel is easily accessible from Heathrow and situated close to a tube station, making commuting straightforward.
Guests found the hotel to be ideal for short stays with a safe London location and a quiet environment conducive to work. Business travelers appreciated the business-friendly atmosphere, adequate amenities and effective customer service. The reception handled calls efficiently and the location proved advantageous for those traveling for work.
However, there were minor drawbacks, such as an instance of short staffing during food service and a lack of a safe box for valuables. Despite this, the hotel is well-equipped overall, making it appropriate for those on work trips and business networking meetings.
Holiday Inn Express Park Royal, an IHG Hotel, stands out for its exceptional accessibility features, making it an ideal choice for guests with disabilities. The hotel's prime location is highly praised, situated just steps away from the red line metro stop and offering convenient proximity to both bus and subway services. This strategic positioning ensures seamless connections to various points of interest and easy travel around the area.
Additionally, the hotel's vicinity boasts an array of shops, cafés, snack bars, supermarkets and bars, providing guests with plenty of options for dining and shopping. The accessibility within the hotel is commendable, featuring wheelchair-friendly facilities and rooms designed to cater to disabled guests, including being close to elevators.
Guests with pets will appreciate that the hotel is dog accessible. Despite a few mentions of the accessible room being the farthest from the reception, the overall feedback highlights the availability of lifts and the helpful accessibility options provided. The hotel's well-thought-out design and services ensure a comfortable and convenient stay for all guests with particular attention to those with specific accessibility needs.
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Location
The proximity to the metro station is a standout feature, allowing guests to reach the vibrant city center and major tourist spots within 20-30 minutes. It's also conveniently positioned for quick trips to Wembley Stadium, Heathrow Airport and local amenities like supermarkets and eateries, which are just a short walk away.
Despite being slightly removed from the city center, the hotel's direct access to the Underground compensates, providing a peaceful yet connected stay. The location, combined with clean accommodations and friendly staff, scores high marks from guests who appreciate the ease of getting around and the comfort of having transport links right outside their door. Ideal for both leisure and business travelers, the hotel offers a strategic base for navigating London seamlessly.
Breakfast
While the breakfast was often described as delicious, varied and plentiful, some reviews pointed to areas for improvement. There were comments about limited variety with some guests noting the same items served daily and others suggesting the inclusion of more European-style options such as cheese, ham and fresh vegetables. Further, the breakfast service occasionally faced criticisms for being chaotic and crowded, especially during peak hours, leading to insufficient seating and issues with restocking items like plates and cutlery.
Despite these critiques, the general consensus was that the breakfast provided good value for money with several guests noting that it exceeded their expectations, offering a decent start to their day.
Dinner
The hotel’s own dining options, however, appear to have room for improvement. While dinner is available until 10 pm and guests can enjoy good bar food and pizza from the hotel restaurant, the overall menu is found to be somewhat repetitive and unappealing to some. Additionally, a few guests express dissatisfaction with the limited choices, particularly noting a lack of variety in draught lagers.
Despite the shortcomings, the friendliness of the staff adds a positive note to the dining experience. Overall, while the on-site dinner options may not meet everyone's expectations, the array of nearby eateries and the convenience of the location make it a manageable aspect for many travelers.
Rooms
Several guests noted that the rooms, though comfortable, can be on the smaller side, especially for parties of three or more. Some rooms have tired furnishings and could benefit from updates, particularly the carpeting. The hotel’s air conditioning and windows have received mixed reviews with some guests experiencing issues. Despite some minor inconveniences, most guests found the rooms adequately equipped and well-soundproofed, providing a peaceful stay.
The hotel's location near the North Acton Underground station and a nearby Tesco makes it convenient for getting around and taking care of basic needs. The lobby is described as simple but pleasant, adding a welcoming touch upon arrival.
Despite a few critiques regarding room size and minor maintenance issues, the overall consensus is that Holiday Inn Express Park Royal provides clean, spacious and comfortable accommodations that are well-suited for short stays, offering good value for money.
Beds
However, there were a few recurring criticisms. Some guests found the double and single beds to be too small or narrow, not accommodating their needs. Issues with mattress firmness also surfaced with some mattresses described as being too hard or too soft and saggy. A number of reviews mentioned that the beds felt worn out or in need of replacement. Additionally, the comfort of extra beds, such as sofa beds, was noted to be suboptimal by some visitors.
Overall, while the majority found the beds to be comfortable and clean, a few experienced discomfort due to size and quality issues.
Cleanliness
Despite some mentions of minor issues such as stained carpets or outdated decor, the overall feedback on cleanliness is overwhelmingly positive. Guests found the rooms to be not only clean but also comfortable and spacious. The proactive housekeeping staff and their attention to detail contributed significantly to the positive experience. Cleanliness of the breakfast area was also commended, adding to the overall impression of a well-maintained environment.
Staff
The friendly and professional demeanor of the reception team sets a positive tone from the moment guests check in. Noteworthy mentions of specific staff, such as Nevyana, Cyril and Sia, highlight the personal connection and outstanding service that make a lasting impression.
Consistent, positive feedback emphasizes that the staff’s friendliness and helpfulness significantly enhance the overall experience. Whether through quick check-ins, accommodating special requests or simply providing a warm welcome, the team ensures a smooth and enjoyable stay for all visitors. The attentive and courteous nature of the staff, combined with their organized and professional approach, underscores the hotel's commitment to excellent customer service.
Overall, Holiday Inn Express Park Royal stands out not only for its convenient location and quality services but also for its remarkable team that genuinely cares about guest satisfaction.
Wi-Fi
Parking
The limited parking can create problems, especially when the hotel is at full capacity, leading some guests to park outside the facility and still incur charges. Despite the challenges, the secure nature of the parking facility was noted positively. For those lucky enough to find a spot, the parking experience was satisfactory, but many expressed the need for more spaces due to frequent insufficiency. The cost of parking was a concern for some, being on the higher side considering the limited availability.
In summary, while parking is available and sometimes convenient at the Holiday Inn Express Park Royal, potential guests should be prepared for limited spaces and additional costs. Pre-arranging and early arrival might alleviate some of the issues related to parking at this otherwise well-regarded hotel.
Family
Guests have remarked on the clean and comfortable rooms, contributing to a homely environment during their stay. Despite occasional issues with room size, particularly for larger families, the overall cleanliness and comfort of the rooms received high praise. Families found the hotel ideal for short family stays, weekend trips and even extended visits, noting it as a great value for money.
The location of the hotel, right beside the North Acton tube station, adds to its convenience, making it an ideal base for sightseeing around London. The friendly and accommodating staff with particular commendations for Alfred, helps enhance the family-friendly atmosphere.
Breakfast options are plentiful and cater well to families, adding to the overall convenience and comfort of the stay. Though there were minor issues such as the occasional shortage of clean covers for a family suite, the hotel staff were always ready to assist, making it a brilliant place to stay with kids.
In summary, Holiday Inn Express Park Royal offers an ideal setting for families, blending convenience, comfort and a welcoming atmosphere. The hotel is indeed a great spot for family visits, ensuring that both kids and adults have a pleasant experience.
Business
Guests found the hotel to be ideal for short stays with a safe London location and a quiet environment conducive to work. Business travelers appreciated the business-friendly atmosphere, adequate amenities and effective customer service. The reception handled calls efficiently and the location proved advantageous for those traveling for work.
However, there were minor drawbacks, such as an instance of short staffing during food service and a lack of a safe box for valuables. Despite this, the hotel is well-equipped overall, making it appropriate for those on work trips and business networking meetings.
Accessible
Additionally, the hotel's vicinity boasts an array of shops, cafés, snack bars, supermarkets and bars, providing guests with plenty of options for dining and shopping. The accessibility within the hotel is commendable, featuring wheelchair-friendly facilities and rooms designed to cater to disabled guests, including being close to elevators.
Guests with pets will appreciate that the hotel is dog accessible. Despite a few mentions of the accessible room being the farthest from the reception, the overall feedback highlights the availability of lifts and the helpful accessibility options provided. The hotel's well-thought-out design and services ensure a comfortable and convenient stay for all guests with particular attention to those with specific accessibility needs.
No, Holiday Inn Express Park Royal by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Park Royal by IHG.
No, Holiday Inn Express Park Royal by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express Park Royal by IHG.
No, Holiday Inn Express Park Royal by IHG doesn't have a gym.
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