Holiday Inn Express Royal Docks by IHG
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHoliday Inn Express Royal Docks by IHG, offers a compelling stay for both leisure and business travelers, praised primarily for its prime location, exemplary service and cleanliness. The hotel is ideally situated near key attractions and public transportation hubs, including a short walk from Canning Town metro station, which ensures easy access to the city center and major event venues like the O2 Arena. Its close proximity to London City Airport and the ExCeL London exhibition center enhances its appeal for visitors.
Guests frequently commend the inclusive breakfast, which is described as delicious, varied and providing good value for money. The offerings cater to different tastes with a mix of traditional English and continental options that are replenished regularly, making it a satisfying start to the day despite some mentions of limited vegetarian and vegan options.
The hotel's rooms earn praise for their cleanliness, spaciousness and comfort, enhanced by daily housekeeping services. While most guests find the accommodations pleasant and well-maintained, some point out that the family rooms can feel cramped and that certain fixtures might show signs of wear. The comfortable beds and quiet rooms contribute to a good night's rest, although the sofa beds attract criticism for their lack of comfort.
The staff at Holiday Inn Express Royal Docks receive high accolades for their friendliness, efficiency and attentiveness. Their welcoming demeanor and readiness to assist with local information significantly enhance the guest experience. The hotel's free Wi-Fi is generally reliable and fast, facilitating a smooth online experience for most guests.
Parking at the hotel is convenient and secure with reasonable rates and ample space, although some guests believe the charges could be more affordable. The dining experience, although well-regarded for breakfast, shows mixed reviews for dinner due to limited options and early closures of the dining facility. The presence of an adjacent Italian restaurant and food delivery options mitigate this issue to some extent.
Holiday Inn Express Royal Docks also caters well to families with practical amenities like family rooms and a complimentary breakfast appreciated by both parents and children. However, the tight fit of the rooms can be a concern for larger families.
Overall, Holiday Inn Express Royal Docks by IHG, emerges as a strong option for business and leisure travelers alike. Its strategic location, high standards of cleanliness and supportive staff create a pleasant and practical environment for a variety of stays.
Categories
Guests frequently commend the inclusive breakfast, which is described as delicious, varied and providing good value for money. The offerings cater to different tastes with a mix of traditional English and continental options that are replenished regularly, making it a satisfying start to the day despite some mentions of limited vegetarian and vegan options.
The hotel's rooms earn praise for their cleanliness, spaciousness and comfort, enhanced by daily housekeeping services. While most guests find the accommodations pleasant and well-maintained, some point out that the family rooms can feel cramped and that certain fixtures might show signs of wear. The comfortable beds and quiet rooms contribute to a good night's rest, although the sofa beds attract criticism for their lack of comfort.
The staff at Holiday Inn Express Royal Docks receive high accolades for their friendliness, efficiency and attentiveness. Their welcoming demeanor and readiness to assist with local information significantly enhance the guest experience. The hotel's free Wi-Fi is generally reliable and fast, facilitating a smooth online experience for most guests.
Parking at the hotel is convenient and secure with reasonable rates and ample space, although some guests believe the charges could be more affordable. The dining experience, although well-regarded for breakfast, shows mixed reviews for dinner due to limited options and early closures of the dining facility. The presence of an adjacent Italian restaurant and food delivery options mitigate this issue to some extent.
Holiday Inn Express Royal Docks also caters well to families with practical amenities like family rooms and a complimentary breakfast appreciated by both parents and children. However, the tight fit of the rooms can be a concern for larger families.
Overall, Holiday Inn Express Royal Docks by IHG, emerges as a strong option for business and leisure travelers alike. Its strategic location, high standards of cleanliness and supportive staff create a pleasant and practical environment for a variety of stays.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Guest Reviews
When considering a stay at the Holiday Inn Express Royal Docks in London, guests highlight the hotel's prime location as a major advantage. The hotel is praised for its proximity to key attractions and public transportation hubs, making it an ideal choice for anyone looking to explore London or attend events at the nearby O2 Arena. Canning Town metro station, just a short 5-minute walk away, connects guests conveniently to the Jubilee and DLR lines, ensuring easy access to the city center and beyond.
Moreover, the surrounding neighborhood is described as nice, clean and modern with essential amenities such as grocery stores, restaurants and cafes close by. Guests find the location particularly convenient for events at the O2 Arena with many pointing out it’s only one stop away on the tube.
For those arriving via London City Airport or needing access to the ExCeL London exhibition center, the hotel’s location is also noted for its ease of access. Despite being slightly further from the city center, the excellent public transport links make it straightforward to reach major London attractions within 20 minutes.
Overall, the Holiday Inn Express Royal Docks stands out for its well-connected and accessible location, friendly staff and cleanliness, making it a top pick for both business and leisure travelers.
The breakfast experience at the Holiday Inn Express Royal Docks by IHG, receives consistently positive remarks from guests, highlighting the variety and value it offers. Guests frequently describe the breakfast as good, delicious and surprisingly diverse with many appreciating the complimentary nature of the meal included in the room rate. The spread caters to a variety of tastes with options for traditional English and continental breakfasts, including sausages, scrambled eggs, hash browns and vegan sausages, accompanied by a selection of hot and cold beverages from vending machines.
The quality of the breakfast is often praised, described as fresh, hot and plentiful, providing a solid start to the day. There are mentions of a wide selection and constant replenishment, ensuring that popular items are always available. Families, in particular, find the breakfast offering substantial and appreciate the value it adds to their stay.
However, some guests note areas for improvement. There are comments about the breakfast being repetitive with limited vegetarian and vegan options and a lack of fresh vegetables. Busy breakfast times can lead to congestion and difficulty finding available tables, resulting in a less pleasant dining experience for some. Additionally, a few guests mention the basic nature of certain items, such as scrambled eggs and sausages, sometimes described as tasteless or of low quality.
Overall, the breakfast at the Holiday Inn Express Royal Docks is a highlight for many guests, offering good variety, value for money and a satisfying start to the day, despite a few areas that could benefit from enhancement in terms of variety and dining logistics.
Holiday Inn Express Royal Docks presents a mixed dining experience for its guests. Although the dining area lacked organization at times and the breakfast space felt cramped, the staff involved in the service were attentive and helpful. Guests appreciated having a functioning microwave available downstairs, as it added a measure of convenience. Additionally, while the hotel offered a full menu during the daytime through an attached Italian restaurant, the options were limited and not always satisfactory. Evening dining options were particularly sparse with no food available and the dining facility closing early. Moreover, the pricing of some items, like the frozen pizzas, was seen as high. Nonetheless, the presence of an adjacent restaurant and delivery options provided some variety in an area with limited dining choices.
The guest reviews for Holiday Inn Express Royal Docks reveal a mixed but generally positive impression of the rooms. The most frequent praise is for the cleanliness, spaciousness and comfort of the accommodations. Many visitors appreciated the comfortable and clean rooms with added amenities such as air conditioning and convenient furniture such as couches and tables. Several guests found the spaciousness of the rooms surprising and satisfying, noting they were well-maintained and equipped for a pleasant stay.
However, there are consistent mentions of the rooms being on the smaller side, especially those accommodating families, leading to a cramped and congested feeling. Some guests also pointed out issues such as outdated decor, broken fittings and problematic air conditioning, which detracted from their overall experience.
The layout and design of the rooms met expectations for some travelers, offering quiet, peaceful environments conducive to rest. Others mentioned minor but notable inconveniences, like poor room lighting, dirty carpets and low water pressure in the showers. Despite the drawbacks, the cleanliness was often highlighted with daily housekeeping maintaining a high standard.
Ultimately, the rooms at Holiday Inn Express Royal Docks provide a comfortable stay with basic but sufficient amenities. While the space might be limited for families and some areas show signs of wear, the overall cleanliness and functional aspects of the rooms, combined with a good value for money, make it a viable option for both short and longer-term stays.
The beds at the Holiday Inn Express Royal Docks by IHG, generally receive positive feedback, particularly for their comfort. Many guests frequently highlight that the beds are comfortable with some describing them as very comfortable or extremely comfy. The bedding is often mentioned as adequate and clean, ensuring a pleasant sleeping experience for most visitors. Additionally, the rooms themselves are seen as comfortable and quiet, contributing to a restful stay.
However, there are several mentions of beds being on the smaller side, which may not be suitable for everyone, especially those expecting larger accommodations. Sofa beds, in particular, often come under criticism for being uncomfortable with multiple guests pointing out that these beds are not adequate for a restful night, especially for more than one person or for children.
The overall sentiment indicates that while the main beds generally offer a high level of comfort, the size of the beds and the quality of additional sleeping arrangements, like sofa beds, may not meet everyone's expectations. Additionally, there are sporadic mentions of pillows and bedding being a bit hard or uncomfortable, which could be a point of concern for some guests.
The Holiday Inn Express Royal Docks by IHG, generally receives positive remarks regarding its cleanliness. Most guest reviews highlight clean and comfortable rooms, well-maintained facilities and daily housekeeping services that keep the environment tidy and pleasant. The cleanliness of bathrooms also receives favorable comments with some guests noting spotless conditions and fresh towels provided daily.
However, the hotel is not without its flaws; there are occasional mentions of dated decor, stained carpets and some maintenance issues like blocked sinks and mold on windows. While some guests have experienced issues with cleanliness, such as dirty carpets and insufficiently cleaned bathrooms, the majority of reviews underscore a consistent standard of hygiene, especially in communal areas and bedrooms.
Despite a few negative comments, the hotel's overall cleanliness stands out as a strong point, making it a reliable option for travelers who prioritize a clean and comfortable stay.
The staff at the Holiday Inn Express Royal Docks by IHG, consistently receive high praise from guests. Many reviews highlight the friendly, helpful and welcoming nature of the team across various roles, including reception, breakfast service and housekeeping. Guests appreciate the politeness and attentiveness of the staff, noting their efficient service during check-in and check-out. The night manager and other staff members are described as pleasant and accommodating with a particular mention of their readiness to assist and their knowledge about the local area. The staff’s responsiveness and supportive attitude are frequently commended, creating a positive and professional atmosphere throughout the hotel. Such consistent high marks for the staff's kindness, efficiency and helpfulness make a notable impact on guests' overall experience.
Holiday Inn Express Royal Docks by IHG, offers a generally positive Wi-Fi experience according to guest reviews. The internet connection is often described as good, stable and reliable with some guests emphasizing the superfast speeds and mostly stable connectivity. The Wi-Fi is free and works well enough for streaming services like Netflix and Prime.
Despite these positive remarks, there are also some areas for improvement. A few guests noted that the connection could be intermittently slow or patchy with weak signals in certain rooms and occasional outages. However, many of these issues appear to be manageable for most guests with the Wi-Fi performing adequately even during busy hours and the complimentary service being seen as a valuable offering. Overall, for most guests, the Wi-Fi at this hotel provides a satisfactory and functional internet experience.
When it comes to parking at the Holiday Inn Express Royal Docks by IHG, guests generally find the experience convenient and satisfactory. The hotel offers accessible and secure on-site parking, providing a sense of safety and peace of mind. Many guests appreciate the proximity of the parking facilities, often described as handy and well-connected. Parking behind the hotel is mentioned frequently and seems to be both sufficient and easy to navigate.
Several reviews highlight that parking is available at a reasonable rate of £15 per night, which is considered good value, especially for London. Some reviews note that parking was included in the room price or that there are free on-street options nearby, although the latter is not as convenient. Disabled parking on-site is also available, adding to the accessibility.
Despite the predominantly positive feedback, a few guests find the parking charges excessive and suggest that it should be cheaper or included for free. Nonetheless, the overall sentiment suggests that the available parking facilities enhance the convenience and overall experience at the hotel.
Holiday Inn Express Royal Docks by IHG, proves to be a financially sensible option for family travel. The hotel offers several amenities tailored for families, including family rooms that come with additional spaces like sofa beds. It's a popular choice for families looking to explore London due to its family-friendly environment and convenient location.
Guests note the practicality of staying here with children; the rooms are regularly serviced and clean, an important factor for any parent. Children also find enjoyment in the hotel's breakfast offerings, adding a positive start each day. The hotel staff enhance the experience with thoughtful touches like welcome surprises in the rooms.
However, while many reviews highlight the hotel's family-oriented focus, the size of the rooms is a recurring issue. Many guests feel the family rooms are cramped and struggle to comfortably accommodate families of four, particularly with older children. The sofa beds, which are often a space-saving necessity, are frequently described as uncomfortable for children and teenagers. Cribs provided could also use more attention, as some found them to be insufficiently equipped.
In summary, Holiday Inn Express Royal Docks offers affordability and several amenities for families, making it a worthy contender for a family city trip to London. Still, potential guests should be aware of the room size limitations and the potential discomfort of additional beds when planning their stay.
The Holiday Inn Express Royal Docks by IHG, appears to be a favorable option for business travelers looking for a convenient and practical stay in London. The hotel is strategically located, providing easy access to business events, the O2 Arena and the central business hubs with well-connected transport links, including proximity to Canning Town station and the DLR.
Guests have frequently noted its value proposition for London, especially praising the reasonable business rates, which is a significant consideration for budget-conscious travelers. The hotel's practical facilities such as conference rooms, a business center and essential business services complement the requirements of a professional visit. Additionally, the stable Wi-Fi, clean rooms equipped with a desk and chair and air conditioning are conducive for work, making the environment suitable for business needs.
While the desk space in some rooms might not be ideal for intensive work, making short stays more favorable, the overall business-friendly atmosphere is bolstered by the presence of nearby cafes, adding to the convenience for quick meet-ups or breaks. The quiet ambiance and the clean, environmentally friendly quality of the hotel further enhance its appeal as a comfortable base for business travelers in London.
However, travelers might find the commute to main attractions slightly long, which could interrupt business meetings or catch-ups. Hence, the hotel is best suited for short business trips rather than extended stays. Nevertheless with its practical location, commendable business facilities and reasonable pricing, Holiday Inn Express Royal Docks serves as a handy and well-suited accommodation for business travelers in London.
In East London's dynamic Royal Docks area, the Holiday Inn Express Royal Docks, an IHG Hotel, stands out for its commitment to accessibility, making it a practical choice for guests with disabilities. The hotel's location is lauded for its convenience, being easily accessible from tube stations and just a short walk from railway stations. It is also ideally situated for attending events at the O2 Arena, further highlighting its accessibility.
Guests appreciate the accessible bathroom and the availability of disabled rooms, ensuring comfort and ease of movement. The hotel provides accessible public restrooms and offers essential features like ramps and easily accessible parking, including designated disabled parking spots conveniently located at the front of the hotel.
While some rooms are described as small, others are noted for being spacious enough to maneuver a wheelchair comfortably. The elevator, though sometimes problematic with the swipe card system, offers access to all floors. There's a sense of safety and convenience, although amenities for the disabled might be limited.
Proximity to local amenities like Sainsbury's and McDonald's enhances the stay, making it easy for guests to get what they need without hassle. The friendly and helpful staff frequently receive praise for their willingness to provide advice and assistance, contributing to a welcoming environment.
Overall, the Holiday Inn Express Royal Docks scores high on accessibility with a few noted areas of improvement, making it a solid choice for disabled travelers looking for convenience and comfort.
Location Show Map
Location
Moreover, the surrounding neighborhood is described as nice, clean and modern with essential amenities such as grocery stores, restaurants and cafes close by. Guests find the location particularly convenient for events at the O2 Arena with many pointing out it’s only one stop away on the tube.
For those arriving via London City Airport or needing access to the ExCeL London exhibition center, the hotel’s location is also noted for its ease of access. Despite being slightly further from the city center, the excellent public transport links make it straightforward to reach major London attractions within 20 minutes.
Overall, the Holiday Inn Express Royal Docks stands out for its well-connected and accessible location, friendly staff and cleanliness, making it a top pick for both business and leisure travelers.
Breakfast
The quality of the breakfast is often praised, described as fresh, hot and plentiful, providing a solid start to the day. There are mentions of a wide selection and constant replenishment, ensuring that popular items are always available. Families, in particular, find the breakfast offering substantial and appreciate the value it adds to their stay.
However, some guests note areas for improvement. There are comments about the breakfast being repetitive with limited vegetarian and vegan options and a lack of fresh vegetables. Busy breakfast times can lead to congestion and difficulty finding available tables, resulting in a less pleasant dining experience for some. Additionally, a few guests mention the basic nature of certain items, such as scrambled eggs and sausages, sometimes described as tasteless or of low quality.
Overall, the breakfast at the Holiday Inn Express Royal Docks is a highlight for many guests, offering good variety, value for money and a satisfying start to the day, despite a few areas that could benefit from enhancement in terms of variety and dining logistics.
Dinner
Rooms
However, there are consistent mentions of the rooms being on the smaller side, especially those accommodating families, leading to a cramped and congested feeling. Some guests also pointed out issues such as outdated decor, broken fittings and problematic air conditioning, which detracted from their overall experience.
The layout and design of the rooms met expectations for some travelers, offering quiet, peaceful environments conducive to rest. Others mentioned minor but notable inconveniences, like poor room lighting, dirty carpets and low water pressure in the showers. Despite the drawbacks, the cleanliness was often highlighted with daily housekeeping maintaining a high standard.
Ultimately, the rooms at Holiday Inn Express Royal Docks provide a comfortable stay with basic but sufficient amenities. While the space might be limited for families and some areas show signs of wear, the overall cleanliness and functional aspects of the rooms, combined with a good value for money, make it a viable option for both short and longer-term stays.
Beds
However, there are several mentions of beds being on the smaller side, which may not be suitable for everyone, especially those expecting larger accommodations. Sofa beds, in particular, often come under criticism for being uncomfortable with multiple guests pointing out that these beds are not adequate for a restful night, especially for more than one person or for children.
The overall sentiment indicates that while the main beds generally offer a high level of comfort, the size of the beds and the quality of additional sleeping arrangements, like sofa beds, may not meet everyone's expectations. Additionally, there are sporadic mentions of pillows and bedding being a bit hard or uncomfortable, which could be a point of concern for some guests.
Cleanliness
However, the hotel is not without its flaws; there are occasional mentions of dated decor, stained carpets and some maintenance issues like blocked sinks and mold on windows. While some guests have experienced issues with cleanliness, such as dirty carpets and insufficiently cleaned bathrooms, the majority of reviews underscore a consistent standard of hygiene, especially in communal areas and bedrooms.
Despite a few negative comments, the hotel's overall cleanliness stands out as a strong point, making it a reliable option for travelers who prioritize a clean and comfortable stay.
Staff
Wi-Fi
Despite these positive remarks, there are also some areas for improvement. A few guests noted that the connection could be intermittently slow or patchy with weak signals in certain rooms and occasional outages. However, many of these issues appear to be manageable for most guests with the Wi-Fi performing adequately even during busy hours and the complimentary service being seen as a valuable offering. Overall, for most guests, the Wi-Fi at this hotel provides a satisfactory and functional internet experience.
Parking
Several reviews highlight that parking is available at a reasonable rate of £15 per night, which is considered good value, especially for London. Some reviews note that parking was included in the room price or that there are free on-street options nearby, although the latter is not as convenient. Disabled parking on-site is also available, adding to the accessibility.
Despite the predominantly positive feedback, a few guests find the parking charges excessive and suggest that it should be cheaper or included for free. Nonetheless, the overall sentiment suggests that the available parking facilities enhance the convenience and overall experience at the hotel.
Family
Guests note the practicality of staying here with children; the rooms are regularly serviced and clean, an important factor for any parent. Children also find enjoyment in the hotel's breakfast offerings, adding a positive start each day. The hotel staff enhance the experience with thoughtful touches like welcome surprises in the rooms.
However, while many reviews highlight the hotel's family-oriented focus, the size of the rooms is a recurring issue. Many guests feel the family rooms are cramped and struggle to comfortably accommodate families of four, particularly with older children. The sofa beds, which are often a space-saving necessity, are frequently described as uncomfortable for children and teenagers. Cribs provided could also use more attention, as some found them to be insufficiently equipped.
In summary, Holiday Inn Express Royal Docks offers affordability and several amenities for families, making it a worthy contender for a family city trip to London. Still, potential guests should be aware of the room size limitations and the potential discomfort of additional beds when planning their stay.
Business
Guests have frequently noted its value proposition for London, especially praising the reasonable business rates, which is a significant consideration for budget-conscious travelers. The hotel's practical facilities such as conference rooms, a business center and essential business services complement the requirements of a professional visit. Additionally, the stable Wi-Fi, clean rooms equipped with a desk and chair and air conditioning are conducive for work, making the environment suitable for business needs.
While the desk space in some rooms might not be ideal for intensive work, making short stays more favorable, the overall business-friendly atmosphere is bolstered by the presence of nearby cafes, adding to the convenience for quick meet-ups or breaks. The quiet ambiance and the clean, environmentally friendly quality of the hotel further enhance its appeal as a comfortable base for business travelers in London.
However, travelers might find the commute to main attractions slightly long, which could interrupt business meetings or catch-ups. Hence, the hotel is best suited for short business trips rather than extended stays. Nevertheless with its practical location, commendable business facilities and reasonable pricing, Holiday Inn Express Royal Docks serves as a handy and well-suited accommodation for business travelers in London.
Accessible
Guests appreciate the accessible bathroom and the availability of disabled rooms, ensuring comfort and ease of movement. The hotel provides accessible public restrooms and offers essential features like ramps and easily accessible parking, including designated disabled parking spots conveniently located at the front of the hotel.
While some rooms are described as small, others are noted for being spacious enough to maneuver a wheelchair comfortably. The elevator, though sometimes problematic with the swipe card system, offers access to all floors. There's a sense of safety and convenience, although amenities for the disabled might be limited.
Proximity to local amenities like Sainsbury's and McDonald's enhances the stay, making it easy for guests to get what they need without hassle. The friendly and helpful staff frequently receive praise for their willingness to provide advice and assistance, contributing to a welcoming environment.
Overall, the Holiday Inn Express Royal Docks scores high on accessibility with a few noted areas of improvement, making it a solid choice for disabled travelers looking for convenience and comfort.
No, Holiday Inn Express Royal Docks by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Royal Docks by IHG.
No, Holiday Inn Express Royal Docks by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express Royal Docks by IHG.
No, Holiday Inn Express Royal Docks by IHG doesn't have a gym.
Location Show Map
More Options
