The Lansbury Heritage A Sunday Hotel - Canary Wharf London
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Summary of reviewsThe Lansbury Heritage Hotel boasts a variety of positive attributes that make it an attractive option for travelers visiting London. Favorably situated near Canary Wharf, the hotel’s location offers both tranquility and convenience. It's a short walk from multiple transport links, including the Poplar DLR, Elizabeth line and various bus stops, enabling easy access to central London and surrounding attractions. Despite ongoing construction in the Canary Wharf area, the neighborhood is quiet, secure and dotted with restaurants and shops, making it ideal for those attending events at the O2 Arena or the ABBA Voyage show.
The breakfast at Lansbury Heritage Hotel garners high praise for its variety, quality and freshness with guests appreciating the mix of British and Continental options and the polite, obliging staff. Highlights include freshly baked bread, tasty buffet offerings and excellent service, notably from staff members like Anna. Though some guests expressed a desire for more fresh fruit and cereals, the overall sentiment towards the breakfast experience is decidedly positive.
The rooms are frequently lauded for their cleanliness, comfort and unique character. Guests appreciate the modern and stylish decor, spacious layouts and luxurious amenities such as large bathrooms and high ceilings. Many find the combination of period features with contemporary facilities delightful. Comfort is assured with comfy beds, cozy atmospheres and distinctive elements like electronic fireplaces. Despite occasional issues such as noisy plumbing or small room sizes, the majority of guests enjoy their stays, commending the hotel's excellent attention to detail and cleanliness.
The hotel’s cleanliness receives unanimous acclaim with guests noting the spotlessly clean rooms and common areas. Meticulous attention to detail ensures a pristine environment throughout the property. The high standards extend to hotel facilities like bathrooms and the spa, contributing to an overall pleasant atmosphere. Despite minor issues such as tired-looking carpet, the overall impression remains overwhelmingly positive.
The staff at Lansbury Heritage Hotel are highly praised for their exceptional service and warm hospitality. Many guests highlight specific individuals who go above and beyond to enhance their stays. The staff’s friendly, professional and efficient service consistently leaves a lasting positive impression, making the hotel experience memorable and enjoyable for most guests.
The spa area is another notable feature, often described as a hidden gem. The facilities, though small, are clean and provide a cozy, relaxing environment. Guests appreciate the sauna and steam room included in their stay, even though some facilities occasionally face maintenance issues.
Meanwhile, the gym receives mixed reviews. While it is well-maintained and equipped with modern technology, it is often described as small and occasionally unavailable, which some guests find disappointing. Still, the inclusion of gym use in the room price and the cleanliness of the facilities are appreciated.
Parking is another positive point for the hotel. Despite the limited number of spaces and some challenges for larger vehicles, the secure parking options and ease of access are generally well-received.
Families, in particular, find the Lansbury Heritage Hotel appealing. The hotel’s family-oriented environment, accommodating and friendly staff and baby-friendly amenities make it an excellent choice for those traveling with children. Comfortable rooms with adequate space and child-friendly accommodations enhance the overall family experience.
In summary, the Lansbury Heritage Hotel offers a blend of historic charm and modern luxury with high standards of cleanliness and exceptional staff service. Its favorable location, quality breakfast, comfortable rooms and family-friendly environment make it a preferred choice for many visitors to London, especially those targeting the Canary Wharf and O2 Arena areas.
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The breakfast at Lansbury Heritage Hotel garners high praise for its variety, quality and freshness with guests appreciating the mix of British and Continental options and the polite, obliging staff. Highlights include freshly baked bread, tasty buffet offerings and excellent service, notably from staff members like Anna. Though some guests expressed a desire for more fresh fruit and cereals, the overall sentiment towards the breakfast experience is decidedly positive.
The rooms are frequently lauded for their cleanliness, comfort and unique character. Guests appreciate the modern and stylish decor, spacious layouts and luxurious amenities such as large bathrooms and high ceilings. Many find the combination of period features with contemporary facilities delightful. Comfort is assured with comfy beds, cozy atmospheres and distinctive elements like electronic fireplaces. Despite occasional issues such as noisy plumbing or small room sizes, the majority of guests enjoy their stays, commending the hotel's excellent attention to detail and cleanliness.
The hotel’s cleanliness receives unanimous acclaim with guests noting the spotlessly clean rooms and common areas. Meticulous attention to detail ensures a pristine environment throughout the property. The high standards extend to hotel facilities like bathrooms and the spa, contributing to an overall pleasant atmosphere. Despite minor issues such as tired-looking carpet, the overall impression remains overwhelmingly positive.
The staff at Lansbury Heritage Hotel are highly praised for their exceptional service and warm hospitality. Many guests highlight specific individuals who go above and beyond to enhance their stays. The staff’s friendly, professional and efficient service consistently leaves a lasting positive impression, making the hotel experience memorable and enjoyable for most guests.
The spa area is another notable feature, often described as a hidden gem. The facilities, though small, are clean and provide a cozy, relaxing environment. Guests appreciate the sauna and steam room included in their stay, even though some facilities occasionally face maintenance issues.
Meanwhile, the gym receives mixed reviews. While it is well-maintained and equipped with modern technology, it is often described as small and occasionally unavailable, which some guests find disappointing. Still, the inclusion of gym use in the room price and the cleanliness of the facilities are appreciated.
Parking is another positive point for the hotel. Despite the limited number of spaces and some challenges for larger vehicles, the secure parking options and ease of access are generally well-received.
Families, in particular, find the Lansbury Heritage Hotel appealing. The hotel’s family-oriented environment, accommodating and friendly staff and baby-friendly amenities make it an excellent choice for those traveling with children. Comfortable rooms with adequate space and child-friendly accommodations enhance the overall family experience.
In summary, the Lansbury Heritage Hotel offers a blend of historic charm and modern luxury with high standards of cleanliness and exceptional staff service. Its favorable location, quality breakfast, comfortable rooms and family-friendly environment make it a preferred choice for many visitors to London, especially those targeting the Canary Wharf and O2 Arena areas.
Luxury Hotel
Hotel for Honeymoon
Hotel with Spa
Spa facilities:
Sauna(s) - Number: 1
Steam room(s) / Hammam(s) - Number: 1
Fitness area
Cost for using spa facilities: Free for guests
Is your hotel located in a spa town? (a town visited for the healing properties of hot spring water) No
Show more...Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
The Lansbury Heritage Hotel is favorably situated in a peaceful neighborhood near Canary Wharf, making it an excellent option for those attending events at the O2 Arena or the ABBA Voyage show. The proximity to Poplar DLR and various underground stations ensures easy access to public transportation, allowing guests to explore central London and other attractions with ease. Notably, the hotel is just a short walk from multiple transport links, including the Elizabeth line and various bus stops, enhancing its convenience for travelers. Despite some ongoing construction in the Canary Wharf area and the location being slightly away from the city center, the hotel's environment is quiet and secure. Moreover, its surroundings include several restaurants, shops and scenic views, adding to its appeal. Although the area may appear unconventional and slightly less beautiful to some, the strategic location and strong transport connections make this hotel an ideal choice for visitors to London, especially those targeting the Canary Wharf and O2 Arena areas.
At Lansbury Heritage Hotel, breakfast generally receives high praise from guests for its variety, quality and freshness. Many reviewers highlight the excellent selection and commend the inclusion of both British and Continental options. Polite and obliging staff, particularly individuals like Anna, enhance the breakfast experience. Freshly baked bread and tasty buffet offerings are mentioned frequently, along with highlights such as sausages, hashbrowns and freshly baked pastries.
Several guests describe the breakfast as amazing, fantastic and first-class with a good variety of teas and coffees available. The self-service buffet is cited as having sufficient and tasty choices, catering well to all tastes, including vegan and health-conscious options. Others appreciate the value for money, noting that breakfast is filling and delicious.
However, there are mentions of areas needing improvement. Some guests express a preference for more fresh fruit, cereals and healthier options. A few found the breakfast to be basic or not up to the standard of a four-star hotel with occasional issues such as cold food and overcooked items. Despite these critiques, the overall sentiment leans positively, positioning Lansbury Heritage Hotel's breakfast as a significant highlight for most visitors.
Guests who dined at the Lansbury Heritage Hotel shared mixed feedback about their experiences, revealing a divergence in opinions about the available meal options. A notable number of guests expressed frustration with the restaurant being closed during their stay, leading some to rely on takeaways or venture out for meals. The limited menu was also a common concern with specific mentions of basic offerings such as pizza, pasta and chicken wraps.
While some guests praised specific dishes like the chicken wraps, others were disappointed by under-cooked pasta and underwhelming convenience foods that seemed to lack freshness and variety. The bar, although appreciated for its good food options, was only open for a limited time in the evenings, which added to the inconvenience.
On a positive note, guests enjoyed the rich breakfast selection and acknowledged the good service provided during breakfast, despite some issues with efficiency. However, the general absence of a functional on-site restaurant and bar affected the perceived luxury of the hotel with some guests feeling this shifted the experience towards that of an upscale bed and breakfast rather than a full-service hotel.
The rooms at the Lansbury Heritage Hotel receive consistently high praise for their cleanliness, comfort and unique character. Guests frequently mention the modern and stylish decoration, spacious layouts and luxurious amenities such as large bathrooms and high ceilings. The architecture and individual design of each room stand out with many appreciating the period features blended with contemporary facilities. The hotel is described as a charming and quiet retreat with excellent attention to detail and cleanliness.
Comfort is a common theme with mentions of comfy beds, big baths and cozy atmospheres creating a welcoming environment. Some rooms feature distinctive elements like wooden beams, electronic fireplaces and quirky layouts that guests find delightful. Many reviewers highlight the spaciousness of the rooms, noting that they are well-equipped with modern technology, including digital light switches and air conditioning controlled by the TV.
Despite the overall positive feedback, some guests experienced issues such as noisy plumbing and air conditioning, small room sizes and occasional maintenance problems like squeaky doors and noisy surroundings. Nonetheless, the majority of the guests have enjoyed their stays, finding the hotel's location near Canary Wharf convenient and the staff accommodating.
Overall, the Lansbury Heritage Hotel offers a blend of historic charm and modern luxury, making it a favored choice for travelers seeking a comfortable and unique stay in London.
Guests at the Lansbury Heritage Hotel repeatedly praised the beds, describing them as comfortable, very comfortable and exceptionally good. Many reviews highlighted the beds as large and highly cosy, contributing to a restful night's sleep. The quality of the bed linens, pillows and overall bed setup received numerous positive mentions with some guests noting the high standard of cleanliness and soft, well-laundered fabrics.
Several rooms were noted for their spaciousness with some featuring uniquely large or hexagonal beds that guests found particularly delightful. The aesthetics of the rooms, including high ceilings and thoughtful touches like petals on the bed, added to the overall experience.
However, a few guests did mention issues such as hard mattresses and occasional broken springs, which impacted their comfort. Some found the beds too firm or encountered discomfort due to spring problems. Such negative comments were outweighed by the abundance of positive feedback with many guests emphasizing the beds' comfort and the exceptional quality of bed linens.
Overall, the Lansbury Heritage Hotel seems to provide an excellent sleeping experience for most guests with slightly mixed reviews on mattress firmness. The hotel's commitment to comfort, combined with thoughtful room design, left a strong impression on its visitors.
The Lansbury Heritage Hotel consistently impresses guests with its outstanding cleanliness and beautiful decor. Rooms and common areas are described as spotlessly clean with meticulous attention to detail ensuring a pristine environment throughout the property. Guests frequently note that their accommodations are not only clean but also comfortable and well-decorated, contributing to a relaxing and luxurious stay.
The hotel's facilities, including bathrooms and the spa, maintain high standards of cleanliness, which contributes to the overall pleasant atmosphere. The rooms are praised for their cleanliness and spaciousness and daily housekeeping ensures that they remain tidy and inviting.
Despite a few minor issues such as a tired-looking carpet or occasional marks on the walls, the overall impression from reviewers is overwhelmingly positive. Guests particularly appreciate the lovely toiletries, cozy environment and modern yet traditional style of the rooms. Moreover, clean linens and fresh towels add to the comfort and appeal.
In summary, the Lansbury Heritage Hotel stands out for its superb cleanliness, offering guests a spotless, well-maintained and beautifully presented place to stay, making it an ideal choice for those seeking a comfortable and hygienic retreat.
At Lansbury Heritage Hotel, the staff consistently impress guests with their exceptional service and warm hospitality. From the moment of arrival, the reception team sets a welcoming tone with friendly smiles and a professional demeanor. Many highlight specific individuals, such as Sara, Abdul, John, Nick the chef, Anastasia, Emily, Blessing, Stole, Anna, Dragan and the management team of Daniel and Jessica, who go above and beyond to make each stay special.
Guests appreciate the attentive and accommodating attitude of the staff, who are always ready to help with any requests or issues. The prompt and efficient responses demonstrate a commitment to high-quality service, ensuring that rooms are serviced regularly and needs are promptly addressed.
The staff's ability to create a warm, friendly atmosphere is often what makes a stay at Lansbury Heritage Hotel memorable. Their courteous and obliging nature, combined with professional and knowledgeable service, leaves a lasting positive impression. Whether it's providing helpful local information, accommodating special requests at breakfast or simply making guests feel at home, the staff excel in making each visit enjoyable.
Overall, the staff at Lansbury Heritage Hotel receives high praise for their superb customer service, making it a standout feature of the hotel that enhances the overall guest experience.
The Wifi experience at Lansbury Heritage Hotel has been mixed according to guest reviews. While some guests enjoyed a smooth and reliable connection with wifi available in every room and even an excellent signal strength at times, others had less satisfactory experiences. There were several mentions of slow internet speeds with terms like super slow Wi-Fi and sluggish being used. Some reported that the wifi connection could be especially poor in certain areas, although it was better in others, such as the bed section. A few guests encountered intermittent issues or even complete stoppages, making activities like Zoom calls challenging. Overall, the wifi service seems inconsistent, fluctuating between being perfectly functional for some and problematic for others.
The Lansbury Heritage Hotel offers a spa experience that several guests found delightful with many noting its cleanliness and appealing atmosphere. The spa area, regarded as a hidden gem, includes a sauna and steam room which were often described as lovely, luxurious and spotless. Although the facilities are on the smaller side, they provide a private and cozy environment that guests appreciated. Additionally, the relaxing fragrance permeating through the spa contributed to an overall sense of wellness and tranquility.
Despite the charm and cleanliness, there were some limitations noted. The steam room and sauna were complimentary but occasionally unavailable due to maintenance issues. Spa usage was restricted to 30 minutes and there were no female locker rooms or a cold plunge pool. The gym received mixed reviews with some guests finding it underwhelming or unavailable during their stay.
Nevertheless, those who experienced spa treatments praised the quality and the therapists. The inclusion of the steam room, sauna and gym in the stay's price was seen as a valuable perk, making the spa a notable feature of the hotel. Although some felt the treatments were overpriced, the overall sentiment towards the spa was positive with guests describing it as a great addition to their relaxing stay at the Lansbury Heritage Hotel.
The gym facilities at Lansbury Heritage Hotel receive mixed feedback from guests. On the positive side, the gym is generally well-maintained and includes updated equipment with touch-screen technology. Guests appreciate that gym use is included in the room price and often mention the cleanliness of both the gym and its amenities, such as the sauna and steam room. The gym is described as functional and nicely stocked, which appeals to some visitors. However, many reviews point out that the gym is small and limited in space with some guests finding it disappointing or even windowless at times. Additionally, there have been instances where the gym and sauna facilities were unavailable, which led to some frustration. Despite its compact size, the inclusion of complimentary fitness amenities like the sauna and steam room is seen as a valuable extra. Overall, while the gym is praised for its good facilities and cleanliness, its limited size and occasional unavailability might be a drawback for some guests.
Lansbury Heritage Hotel offers various parking options that guests find largely convenient and secure. Many reviews highlight the ease of finding parking and its proximity to the hotel. The hotel features a secure, padlocked car park, described as handy and organized and street parking options are also available for free. Staff assistance with parking arrangements receives positive mentions, enhancing the overall experience. However, the limited number of spaces and the need for advance booking are recurring themes.
A few guests note that the parking spaces are tight and the car park entrance can be challenging for larger vehicles. The cost of parking, at £25 per day, is considered steep by some and the price can add up quickly. Despite these drawbacks, the secure nature of the parking lot provides peace of mind. Overall, while there are some limitations and additional costs, the availability and security of parking at Lansbury Heritage Hotel receive positive feedback.
Located in a serene area, Lansbury Heritage Hotel stands out as an excellent choice for families. Its family-oriented environment makes it an ideal place for both short-term stays and longer trips. The hotel is well-equipped with baby-friendly amenities and offers amazing children-friendly accommodations that have been praised for their quality.
Guests have noted that the staff at Lansbury Heritage Hotel are particularly friendly and approachable when it comes to family-related questions, making the atmosphere welcoming for children. Special mentions were made of helpful staff members such as Ash, Daniel and Michael, whose assistance contributed to the positive family experience.
The rooms receive commendable feedback for their layout and bed arrangements, which comfortably accommodate families, including those with young children. Despite some comments about room size, families felt the space was adequate for a relaxing stay.
In addition to the comfortable rooms, the hotel provides amenities like a fitness room and spa facilities, enhancing the overall family stay experience. The location, combined with the attentive and helpful nature of the staff, makes Lansbury Heritage Hotel a standout choice for families looking for a relaxing and pleasant stay.
The Lansbury Heritage Hotel presents itself as an elegant and immaculately clean establishment, boasting helpful and friendly staff who contribute to a good quality service. Despite these positive attributes, opinions on whether it truly meets the standards of a four-star hotel are divided.
Guests appreciate the cleanliness and the additional thoughtful touches, such as extra toiletries, which enhance the overall stay. The hotel also features a relaxing spa, adding to its appeal. The moderate pricing and the overall quality of service make it a worthwhile recommendation for many with several guests finding it to be of good value.
However, some visitors have found the breakfast offerings to fall short of expectations for a hotel of its rating with calls for a higher quality and more varied selection. Additionally, the standard checkout time could benefit from extending the usual complimentary extension.
While many found their stay pleasant and the accommodations luxurious, there are those who were disappointed, expecting more from a four-star luxury hotel. The overall sentiment suggests a mix of satisfaction and unmet expectations, hinting at room for improvement in aligning the service and facilities with other four-star offerings. The location close to amenities and the spa remain highlights, but for some, the experience falls short of what the four-star label promises.
Lansbury Heritage Hotel is ideally located for business travelers with easy access to key areas such as Canary Wharf, the O2 and Poplar Station. The proximity to small shops and the tube station further adds to its convenience, making it a suitable choice for professionals with a tight schedule. The hotel's architecture is visually appealing and conforms to high standards, reflecting a certain level of prestige suitable for business guests.
Visitors have noted the hotel's quiet environment, which is highly beneficial for those seeking a peaceful stay amidst their busy schedules. Large rooms and business-friendly amenities cater to meetings and work-related activities and the venue’s good infrastructure ensures smooth access to central London and the Excel Center.
The staff have been described as friendly and efficient, providing great service that enhances the overall experience. Despite its many positives, one downside is the hotel's slow internet speed, a factor that might pose difficulties for business travelers relying on fast connections. However, many guests still recommend the hotel for business trips, praising its comfort and ease of check-in and expressing their intent to book again for future work-related stays.
Lansbury Heritage Hotel provides an accessible experience for guests with various accessibility needs. Key features include an accessible location close to the tube and DLR, making it easy to reach local attractions like the O2 arena. The hotel has thoughtful amenities such as an elevator for elderly and disabled guests, an accessible spa and a fitness room. The hotel rooms and facilities feature some level of accessibility, such as non-slip mats in accessible wetrooms, contributing to a more secure environment. However, some limitations exist, including an unclear parking situation on the website and limited accessibility for guests with severe mobility issues, especially at night. While the layout of certain rooms could be improved and the elevators can be slow, the hotel overall presents a downtown location with good accessibility, making it a suitable option for many travelers.
Lansbury Heritage Hotel is a romantic destination, ideal for honeymoon stays. It offers custom packages specifically designed for honeymooners, ensuring they receive special treatment during their visit. Guests have enjoyed room upgrades that create a relaxing and peaceful space, perfect for celebrating newlywed moments. Although there are no direct mentions of the hotel being marketed explicitly as a honeymoon spot, those who planned their honeymoon there have spoken highly of the overall experience, highlighting the attentive services and thoughtful amenities tailored for couples celebrating their union.
Nestled in a tranquil and beautiful location, Lansbury Heritage Hotel is ideal for romantic getaways and honeymoons. Guests have praised the romantic atmosphere and vibe, making it a perfect escape for couples. The hotel's lovely and romantic surroundings, coupled with cozy and quiet settings, create an ideal place for relaxation after a long day.
Special touches such as chocolates, balloons and rose petals added to the rooms have made stays extra special. Guests have enjoyed the club rooms, noting features like balconies that enhance the romantic experience. The hotel's spa also offers great relaxation, further contributing to its charm.
Whether it’s celebrating birthdays with petals on the bed or simply basking in the romantic ambiance of their beautifully decorated rooms, Lansbury Heritage Hotel consistently provides an excellent stay. Its great location and attention to detail make it an enchanting choice for those seeking a serene and romantic retreat.
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Location
Breakfast
Several guests describe the breakfast as amazing, fantastic and first-class with a good variety of teas and coffees available. The self-service buffet is cited as having sufficient and tasty choices, catering well to all tastes, including vegan and health-conscious options. Others appreciate the value for money, noting that breakfast is filling and delicious.
However, there are mentions of areas needing improvement. Some guests express a preference for more fresh fruit, cereals and healthier options. A few found the breakfast to be basic or not up to the standard of a four-star hotel with occasional issues such as cold food and overcooked items. Despite these critiques, the overall sentiment leans positively, positioning Lansbury Heritage Hotel's breakfast as a significant highlight for most visitors.
Dinner
While some guests praised specific dishes like the chicken wraps, others were disappointed by under-cooked pasta and underwhelming convenience foods that seemed to lack freshness and variety. The bar, although appreciated for its good food options, was only open for a limited time in the evenings, which added to the inconvenience.
On a positive note, guests enjoyed the rich breakfast selection and acknowledged the good service provided during breakfast, despite some issues with efficiency. However, the general absence of a functional on-site restaurant and bar affected the perceived luxury of the hotel with some guests feeling this shifted the experience towards that of an upscale bed and breakfast rather than a full-service hotel.
Rooms
Comfort is a common theme with mentions of comfy beds, big baths and cozy atmospheres creating a welcoming environment. Some rooms feature distinctive elements like wooden beams, electronic fireplaces and quirky layouts that guests find delightful. Many reviewers highlight the spaciousness of the rooms, noting that they are well-equipped with modern technology, including digital light switches and air conditioning controlled by the TV.
Despite the overall positive feedback, some guests experienced issues such as noisy plumbing and air conditioning, small room sizes and occasional maintenance problems like squeaky doors and noisy surroundings. Nonetheless, the majority of the guests have enjoyed their stays, finding the hotel's location near Canary Wharf convenient and the staff accommodating.
Overall, the Lansbury Heritage Hotel offers a blend of historic charm and modern luxury, making it a favored choice for travelers seeking a comfortable and unique stay in London.
Beds
Several rooms were noted for their spaciousness with some featuring uniquely large or hexagonal beds that guests found particularly delightful. The aesthetics of the rooms, including high ceilings and thoughtful touches like petals on the bed, added to the overall experience.
However, a few guests did mention issues such as hard mattresses and occasional broken springs, which impacted their comfort. Some found the beds too firm or encountered discomfort due to spring problems. Such negative comments were outweighed by the abundance of positive feedback with many guests emphasizing the beds' comfort and the exceptional quality of bed linens.
Overall, the Lansbury Heritage Hotel seems to provide an excellent sleeping experience for most guests with slightly mixed reviews on mattress firmness. The hotel's commitment to comfort, combined with thoughtful room design, left a strong impression on its visitors.
Cleanliness
The hotel's facilities, including bathrooms and the spa, maintain high standards of cleanliness, which contributes to the overall pleasant atmosphere. The rooms are praised for their cleanliness and spaciousness and daily housekeeping ensures that they remain tidy and inviting.
Despite a few minor issues such as a tired-looking carpet or occasional marks on the walls, the overall impression from reviewers is overwhelmingly positive. Guests particularly appreciate the lovely toiletries, cozy environment and modern yet traditional style of the rooms. Moreover, clean linens and fresh towels add to the comfort and appeal.
In summary, the Lansbury Heritage Hotel stands out for its superb cleanliness, offering guests a spotless, well-maintained and beautifully presented place to stay, making it an ideal choice for those seeking a comfortable and hygienic retreat.
Staff
Guests appreciate the attentive and accommodating attitude of the staff, who are always ready to help with any requests or issues. The prompt and efficient responses demonstrate a commitment to high-quality service, ensuring that rooms are serviced regularly and needs are promptly addressed.
The staff's ability to create a warm, friendly atmosphere is often what makes a stay at Lansbury Heritage Hotel memorable. Their courteous and obliging nature, combined with professional and knowledgeable service, leaves a lasting positive impression. Whether it's providing helpful local information, accommodating special requests at breakfast or simply making guests feel at home, the staff excel in making each visit enjoyable.
Overall, the staff at Lansbury Heritage Hotel receives high praise for their superb customer service, making it a standout feature of the hotel that enhances the overall guest experience.
Wi-Fi
Spa
Despite the charm and cleanliness, there were some limitations noted. The steam room and sauna were complimentary but occasionally unavailable due to maintenance issues. Spa usage was restricted to 30 minutes and there were no female locker rooms or a cold plunge pool. The gym received mixed reviews with some guests finding it underwhelming or unavailable during their stay.
Nevertheless, those who experienced spa treatments praised the quality and the therapists. The inclusion of the steam room, sauna and gym in the stay's price was seen as a valuable perk, making the spa a notable feature of the hotel. Although some felt the treatments were overpriced, the overall sentiment towards the spa was positive with guests describing it as a great addition to their relaxing stay at the Lansbury Heritage Hotel.
Gym
Parking
A few guests note that the parking spaces are tight and the car park entrance can be challenging for larger vehicles. The cost of parking, at £25 per day, is considered steep by some and the price can add up quickly. Despite these drawbacks, the secure nature of the parking lot provides peace of mind. Overall, while there are some limitations and additional costs, the availability and security of parking at Lansbury Heritage Hotel receive positive feedback.
Family
Guests have noted that the staff at Lansbury Heritage Hotel are particularly friendly and approachable when it comes to family-related questions, making the atmosphere welcoming for children. Special mentions were made of helpful staff members such as Ash, Daniel and Michael, whose assistance contributed to the positive family experience.
The rooms receive commendable feedback for their layout and bed arrangements, which comfortably accommodate families, including those with young children. Despite some comments about room size, families felt the space was adequate for a relaxing stay.
In addition to the comfortable rooms, the hotel provides amenities like a fitness room and spa facilities, enhancing the overall family stay experience. The location, combined with the attentive and helpful nature of the staff, makes Lansbury Heritage Hotel a standout choice for families looking for a relaxing and pleasant stay.
4 Star
Guests appreciate the cleanliness and the additional thoughtful touches, such as extra toiletries, which enhance the overall stay. The hotel also features a relaxing spa, adding to its appeal. The moderate pricing and the overall quality of service make it a worthwhile recommendation for many with several guests finding it to be of good value.
However, some visitors have found the breakfast offerings to fall short of expectations for a hotel of its rating with calls for a higher quality and more varied selection. Additionally, the standard checkout time could benefit from extending the usual complimentary extension.
While many found their stay pleasant and the accommodations luxurious, there are those who were disappointed, expecting more from a four-star luxury hotel. The overall sentiment suggests a mix of satisfaction and unmet expectations, hinting at room for improvement in aligning the service and facilities with other four-star offerings. The location close to amenities and the spa remain highlights, but for some, the experience falls short of what the four-star label promises.
Business
Visitors have noted the hotel's quiet environment, which is highly beneficial for those seeking a peaceful stay amidst their busy schedules. Large rooms and business-friendly amenities cater to meetings and work-related activities and the venue’s good infrastructure ensures smooth access to central London and the Excel Center.
The staff have been described as friendly and efficient, providing great service that enhances the overall experience. Despite its many positives, one downside is the hotel's slow internet speed, a factor that might pose difficulties for business travelers relying on fast connections. However, many guests still recommend the hotel for business trips, praising its comfort and ease of check-in and expressing their intent to book again for future work-related stays.
Accessible
Honeymoon
Romantic
Special touches such as chocolates, balloons and rose petals added to the rooms have made stays extra special. Guests have enjoyed the club rooms, noting features like balconies that enhance the romantic experience. The hotel's spa also offers great relaxation, further contributing to its charm.
Whether it’s celebrating birthdays with petals on the bed or simply basking in the romantic ambiance of their beautifully decorated rooms, Lansbury Heritage Hotel consistently provides an excellent stay. Its great location and attention to detail make it an enchanting choice for those seeking a serene and romantic retreat.
No, The Lansbury Heritage A Sunday Hotel - Canary Wharf London doesn't have any pool.
Yes, a spa is available at The Lansbury Heritage A Sunday Hotel - Canary Wharf London. For more information, read the answers to the Spa questionnaire
No, The Lansbury Heritage A Sunday Hotel - Canary Wharf London doesn't allow dogs.
Yes, parking facilities are available at The Lansbury Heritage A Sunday Hotel - Canary Wharf London.
Yes, The Lansbury Heritage A Sunday Hotel - Canary Wharf London has a gym.
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