Leonardo Royal Hotel London City - Tower of London
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Summary of reviewsLeonardo Royal Hotel London City - Tower of London receives outstanding praise for its strategic location, offering guests close proximity to major attractions such as the Tower of London, Tower Bridge and The Shard. The convenience of its location near the Tower Hill tube station makes it an ideal base for exploring various parts of London. The stunning city views and easy access to transport links add to the hotel's appeal for both tourists and business travelers.
Breakfast at the hotel is highly acclaimed with guests appreciating the extensive variety and fresh quality of the offerings. The made-to-order omelets, full English breakfast and wide array of cereals, pastries and fruits ensure a satisfying start to the day. The restaurant is described as clean and well-maintained with friendly and professional staff enhancing the dining experience.
Dinner experiences are mixed but generally positive. Guests commend the quality of the food and the excellent service in the restaurants and bars, especially Leo’s restaurant. Room service also receives high marks for its quality. However, some guests note that the dinner menu could be expanded and find the prices steep.
Rooms at the hotel are well-received with many guests praising their spaciousness, cleanliness and comfortable furnishings. Modern decor and amenities, such as Nespresso machines and complimentary drinks, add a touch of luxury. Despite minor complaints about outdated bathrooms, the overall sentiment is positive, highlighting the quiet and restful atmosphere.
Cleanliness is a standout feature with the hotel described as immaculate and well-maintained throughout. Housekeeping staff receive high praise for their meticulous work, contributing to a comfortable stay.
The hotel's staff are frequently highlighted for their friendliness, professionalism and attentiveness. From the front desk to the restaurant, staff members are committed to ensuring a pleasant stay for guests. Specific individuals, such as Zak and Chelsea, are mentioned for their exceptional service.
Wi-Fi connectivity is strong and reliable, making it easy for guests to stay connected. The availability of Chromecast-equipped TVs further enhances the in-room entertainment experience.
The spa facilities are particularly noted as a standout feature. Guests praise the cleanliness, range of services and the relaxing environment of the spa, sauna, steam room and jacuzzi. The pool area also receives positive reviews for its size and atmosphere, although it can be busy at times.
The gym is well-equipped and modern, meeting the fitness needs of most guests. The friendly and accommodating staff, along with the variety of equipment, ensure a positive experience.
Overall, the Leonardo Royal Hotel London City - Tower of London offers a compelling blend of excellent location, comfortable rooms, comprehensive amenities and high-quality service, making it a highly recommended choice for visitors to London.
Categories
Breakfast at the hotel is highly acclaimed with guests appreciating the extensive variety and fresh quality of the offerings. The made-to-order omelets, full English breakfast and wide array of cereals, pastries and fruits ensure a satisfying start to the day. The restaurant is described as clean and well-maintained with friendly and professional staff enhancing the dining experience.
Dinner experiences are mixed but generally positive. Guests commend the quality of the food and the excellent service in the restaurants and bars, especially Leo’s restaurant. Room service also receives high marks for its quality. However, some guests note that the dinner menu could be expanded and find the prices steep.
Rooms at the hotel are well-received with many guests praising their spaciousness, cleanliness and comfortable furnishings. Modern decor and amenities, such as Nespresso machines and complimentary drinks, add a touch of luxury. Despite minor complaints about outdated bathrooms, the overall sentiment is positive, highlighting the quiet and restful atmosphere.
Cleanliness is a standout feature with the hotel described as immaculate and well-maintained throughout. Housekeeping staff receive high praise for their meticulous work, contributing to a comfortable stay.
The hotel's staff are frequently highlighted for their friendliness, professionalism and attentiveness. From the front desk to the restaurant, staff members are committed to ensuring a pleasant stay for guests. Specific individuals, such as Zak and Chelsea, are mentioned for their exceptional service.
Wi-Fi connectivity is strong and reliable, making it easy for guests to stay connected. The availability of Chromecast-equipped TVs further enhances the in-room entertainment experience.
The spa facilities are particularly noted as a standout feature. Guests praise the cleanliness, range of services and the relaxing environment of the spa, sauna, steam room and jacuzzi. The pool area also receives positive reviews for its size and atmosphere, although it can be busy at times.
The gym is well-equipped and modern, meeting the fitness needs of most guests. The friendly and accommodating staff, along with the variety of equipment, ensure a positive experience.
Overall, the Leonardo Royal Hotel London City - Tower of London offers a compelling blend of excellent location, comfortable rooms, comprehensive amenities and high-quality service, making it a highly recommended choice for visitors to London.
Hotel with Heated Pool
This hotel offers a 25-meter heated swimming pool with an infinity-edge spa pool. It is part of extensive spa facilities that include a large gym, a sauna, and a steam room for guests' use.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Spa facilities:
Indoor pool(s)
Sauna(s)
Steam room(s) / Hammam(s)
Fitness area
Spa services:
Facial treatments
Body treatments
Signature treatments
Full body massage
Back massage
Head massage
Neck massage
Foot massage
Couples massage
Maternity massage
Hot stone massage
Body scrub
Body wrap
Aromatherapy
Answers last updated according to the official website.
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
Guest Reviews
Leonardo Royal Hotel London City - Tower of London has received numerous accolades for its unbeatable location. Guests frequently highlight the hotel's close proximity to major attractions such as the Tower of London, Tower Bridge and The Shard. The convenience of being just footsteps away from the Tower Hill tube station is a common praise, making it incredibly easy to explore various parts of London. The area is described as central but still manages to maintain a relatively calm atmosphere.
The stunning views from the hotel rooms, including iconic sights like Tower Bridge and the city's skyline, enhance the overall experience. The accessibility to transport links, including tube stations, buses and Uber boats, adds to the hotel's appeal, making it a prime spot for both tourists and business travelers. Additionally, the hotel's centrality allows for easy walking distance to key landmarks, restaurants and bars, ensuring guests have a plethora of options for dining and sightseeing.
Overall, the location is repeatedly described as perfect, fantastic and ideal, reflecting the general satisfaction of guests with its strategic positioning in London.
The breakfast experience at the Leonardo Royal Hotel London City - Tower of London has generally garnered high praise from guests. The variety and selection of food available at the breakfast buffet have impressed many with numerous reviews highlighting the substantial and extensive range of options. Guests appreciated the delicious and fresh quality of the food with specific mentions of made-to-order omelettes, a full English breakfast and a wide variety of cereals, pastries and fruits. Several guests noted that the breakfast was among the best hotel breakfasts they have experienced, commending it for setting them up well for the day ahead.
The restaurant itself was described as clean, well-maintained and efficiently managed with friendly and professional staff contributing to a pleasant dining atmosphere. The buffet featured both hot and cold options, including gluten-free selections and fresh items continuously replenished by attentive staff.
Despite the overwhelmingly positive feedback, a few reviewers mentioned areas for improvement. Some found the breakfast pricey and suggested that the quality of certain items could be enhanced. There were occasional remarks about the layout being hard to navigate during peak times and long queues, particularly for the coffee machine.
Overall, the hotel's breakfast has left a lasting impression on visitors, offering a wide selection of tasty and well-prepared dishes in a welcoming environment. The spacious and comfortable breakfast area ensured that guests could enjoy a satisfying start to their day, making it a noteworthy aspect of their stay at the Leonardo Royal Hotel London City.
The dinner experience at the Leonardo Royal Hotel London City – Tower of London receives a mix of praise and criticism from guests. On the positive side, many guests highlight the amazing food, great selection and superb quality of dishes served in the hotel's restaurants and bars. Leo’s restaurant is frequently mentioned for its delicious meals and excellent waiting staff with some guests noting specific memorable experiences such as room service that stood out in quality, particularly the highly praised burger. The bar also receives compliments for its lovely drinks and the overall pleasant ambiance.
Several guests enjoyed their meals in Leo’s bar, describing it as a great experience with very nice food. The hotel restaurant also serves great food and the bar and restaurant are described as both lovely and fabulous by some reviewers. The room service is generally well-received with comments on its excellence and reasonable quality.
However, some guests mention areas for improvement. There are critiques regarding the limited and sometimes expensive dinner menus, as well as lackluster atmosphere in the bar/restaurant. A few guests found the restaurant food to be quite ordinary or not great and there were complaints about the inattentive service and specific incidents like a long wait to place orders and items being charged unexpectedly. The limited choice and pricey portions of the dinner menu left some guests disappointed.
Overall, while many guests find the dining experience at the Leonardo Royal Hotel London City – Tower of London to be enjoyable and of high quality, there are areas where consistency in service and menu offerings could be enhanced. The hotel's bar and restaurant areas do generally leave a positive impression, but the feedback indicates room for improvement particularly in the attentiveness of staff and the value for money of the dining options.
Guests at the Leonardo Royal Hotel London City – Tower of London have shared overwhelmingly positive feedback about their room experiences. Many guests appreciated the spaciousness and cleanliness of the rooms, noting that they were well-furnished and comfortable. The modern decor received frequent praise, along with the inclusion of handy amenities such as Nespresso machines, complimentary wine, tea and coffee, which added a nice touch to the stay.
The hotel staff's hospitality was another highlight with many visitors expressing satisfaction with the attentive and helpful service they received. Upgrades to executive rooms or suites were a pleasant surprise for some guests, who enjoyed stunning views of iconic landmarks like Tower Bridge, London Bridge and The Shard.
Despite a few criticisms about outdated or small bathrooms and occasional maintenance issues, the overall sentiment was positive. The rooms were often described as quiet and well-insulated from outside noise, contributing to a restful sleep. In particular, the beds were noted for their comfort, making long stays or family trips enjoyable.
In summary, guests seem to find the rooms at Leonardo Royal Hotel London City – Tower of London both inviting and practical with plenty of space, modern amenities and excellent service contributing to a memorable stay.
The guest reviews for Leonardo Royal Hotel London City – Tower of London highlight the beds as a major point of satisfaction. Visitors frequently describe the beds as comfortable, spacious and clean, contributing to a generally restful experience. Many guests appreciated the large sizes, noting king, queen and even two-queen configurations that provided ample space for a good night's sleep.
There are numerous mentions of beds being very comfortable or super comfy with some reviewers even calling them extremely comfortable and citing the best sleep they've ever had. Several felt the beds in executive rooms and king suites were particularly pleasant.
Although a few guests experienced discomfort, citing hard pillows or issues with bed firmness, these concerns were less common. Overall, the consistency of positive feedback suggests that the hotel places importance on offering high-quality beds and ensuring guest comfort. Cleanliness also consistently received praise, contributing to the overall appeal of the accommodations.
The addition of beautiful views from some rooms and the hotel's amenities adds to the appeal, enhancing guests' stay. It's clear that the Leonardo Royal Hotel London City - Tower of London offers a restful and comfortable stay with beds that most guests are quite pleased with.
Guests have broadly praised the cleanliness of the Leonardo Royal Hotel London City - Tower of London. Common descriptors include spotlessly clean, super clean and immaculate when referring to both rooms and communal areas. Many guests noted that the hotel was well-maintained, modern and stylish, contributing to a comfortable and hygienic environment. The housekeeping staff and cleaning personnel received high marks for their efforts in keeping the rooms and facilities in top-notch condition and there was frequent mention of their friendly and fab service.
Several reviews highlighted the cleanliness of specific amenities, such as the swimming pool and spa and the overall cleanliness standards throughout the property. Despite this, a few reviews pointed out minor issues such as mould on bathroom sealants, the need for bathroom upgrades and occasional missed spots under beds or older fixtures. However, these did not seem to overshadow the overall positive perception.
The hotel’s excellent location, friendly staff and modern facilities were additional factors that contributed to an enjoyable stay, reinforcing the overall impression of a well-kept and highly rated hotel.
The staff at the Leonardo Royal Hotel London City - Tower of London have consistently received high praise across numerous guest reviews. They are frequently described as friendly, helpful and professional, creating a welcoming atmosphere that significantly enhances the guest experience. Many reviews highlight the staff's exceptional hospitality, noting their willingness to go above and beyond to assist with requests and ensure a comfortable stay.
From the front desk to the bar and restaurant, staff members are commended for their efficiency, attentiveness and politeness. Guests particularly appreciate the warmth and courtesy shown during check-in with several mentioning special efforts made by specific individuals such as Zak and Chelsea. The reception staff, in particular, stood out for their professionalism and helpfulness, swiftly handling check-ins and accommodating special requests.
Service across all hotel areas, including the spa, pool and housekeeping, is consistently praised. Staff at the spa and gym facilities are recognized as friendly and knowledgeable, maintaining high service standards. The concierge team is noted for their smiles and readiness to assist with city advice and directions, further enhancing the guest experience.
Overall, the staff's dedication to creating a pleasant and efficient service environment leaves a positive, lasting impression on guests, contributing significantly to the hotel's reputation for excellent customer service.
Leonardo Royal Hotel London City – Tower of London is a solid choice for travelers who prioritize staying connected. In the modern parts of the hotel, guests can expect good wifi facilities with fast and reliable internet service. The wifi signal strength is commendable, consistently offering strong coverage and impressive speed that makes streaming services like Spotify, YouTube, Netflix and Amazon effortless, especially with the convenience of a Chromecast already fitted to the TVs.
Complimentary water and tea/Nespresso in rooms add to the overall comfort, while the staff is described as friendly and helpful. The online check-in and pre-paid booking options streamline the arrival and departure process. Although a few guests experienced connectivity issues or found the internet not up to their expectations at times, the majority of reviews highlight the reliable and fast wifi. Overall, the wifi at the Leonardo Royal Hotel London City generally ensures a seamless online experience, aligning well with the needs of modern travelers.
Leonardo Royal Hotel London City - Tower of London has been highly praised for its exceptional spa facilities. Guests repeatedly commend the spa's friendly and helpful reception staff, who add to the overall positive experience. The spa itself is described as amazing, relaxing and exceptionally clean, featuring an assortment of activities including a sauna, steam room and jacuzzi. These facilities are consistently noted for their high quality and well-maintained conditions.
The pool area is equally well-received, described as beautiful, large and luxurious. The indoor pool is a standout feature, complemented by a well-equipped gym for a comprehensive wellness experience. Many visitors consider the spa one of the best they've experienced in London, emphasizing its high standards and wide range of services.
Despite occasional mentions of minor issues such as noisy children or ventilation concerns, the overwhelming feedback hails the spa as a fantastic, relaxing retreat. The combination of the spacious, clean facilities and the attentive staff makes the Leonardo Royal Hotel's spa a noteworthy highlight in any stay.
The gym facilities at Leonardo Royal Hotel London City - Tower of London are highly praised by guests. Many have found the gym to be well-equipped, modern and perfectly maintained with excellent and fantastic facilities. The spacious fitness suite and the large, well-equipped gym area offer a variety of equipment that caters to diverse workout needs. Reviewers have highlighted the cleanliness and the early opening hours of the gym, which add to its convenience.
Guests appreciate the friendly and welcoming staff and some found the gym area exceptionally helpful for their fitness routines. With decent and sufficient equipment, the gym appears to meet the standards of most visitors, although a few mentioned that some equipment could benefit from an upgrade.
Overall, the gym is complemented by other leisure facilities, such as the pool, sauna and steam room, which together enhance the overall experience. The combination of modern equipment, cleanliness and comprehensive amenities ensures a satisfying fitness experience at this hotel.
The pool at Leonardo Royal Hotel London City - Tower of London receives high praise from guests for its remarkable qualities. Described frequently as amazing, large and clean, the pool stands out as a significant highlight of guests’ stays. The facilities are noted as well-maintained and the spacious pool area is appreciated especially for central London. Guests enjoy the relaxing and pleasant atmosphere, making it a delightful addition to the hotel experience.
Families benefit from the pool with children particularly enjoying it, although some reviews mention that it can become busy and noisy. Despite occasional comments on the pool being cool or busy, the general sentiment remains overwhelmingly positive.
The pool’s size is favorable for proper swimming and the inclusion of a fast lane is a welcome feature for those looking to maintain a fitness regimen. Additionally, the spa and sauna facilities complement the pool area, creating a well-rounded leisure experience. The clean and heated indoor pool provides an inviting space year-round, making it a significant draw for the hotel and a notable bonus for travelers seeking relaxation or a quick swim after travels.
Located near the Tower of London, the Leonardo Royal Hotel London City stands out as a perfect choice for families looking for a comfortable and convenient stay. The hotel offers a variety of family-friendly amenities, including good-sized family rooms and suites, ensuring that families of different sizes can find suitable accommodations. Many families appreciated the spacious, clean rooms and comfortable beds, which contributed to their enjoyable stay.
One of the main attractions for kids is the well-maintained swimming pool, which has designated family swim times. While there were some mentions of the pool being crowded and noisy, most kids loved spending time there. Additionally, the hotel’s pool, jacuzzi and sauna were enjoyed by families, adding an extra layer of relaxation and fun to their trip.
The hotel staff received high praise for their child-friendly approach and excellent service. They responded to special requests to make the stay memorable for children, such as arranging surprise birthday cakes and treats. Families also found the complimentary breakfast a nice perk, especially since it was free for kids.
The location of the hotel is another highlight, providing easy access to local amenities and the tube station, making it convenient for exploring London. The onsite parking is noted as convenient, particularly for families with kids.
Overall, the Leonardo Royal Hotel London City is highly recommended for family stays. It boasts great facilities, attentive staff and a welcoming atmosphere for children, ensuring a delightful experience for families visiting London.
Leonardo Royal Hotel London City - Tower of London offers guests an excellent location for nightlife with many reviews praising its proximity to bars, restaurants and nightclubs. The hotel's easy access to the tube and Uber boats makes exploring the city's vibrant nightlife areas convenient. Numerous eateries and drinking spots are within walking distance, perfect for visitors looking for evening entertainment.
Despite the area's lively options, the hotel itself is situated in a quieter area, providing a comfortable balance between excitement and tranquility. The on-site bar is described as nice but lacking in atmosphere at night, closing relatively early at 11:30pm. Guests also appreciate the welcoming and kind staff, large and comfy beds and a short walk to attractions like Tower Bridge. Overall, the hotel offers a prime spot for guests eager to enjoy London's nightlife while having a comfortable retreat to return to.
Leonardo Royal Hotel London City - Tower of London consistently delivers a quality experience that aligns well with its four-star rating. The hotel stands out for its clean, neat and well-maintained environment with guests noting the polite staff and great service. Facilities at the hotel, including the breakfast, pool, spa and complimentary Wi-Fi, are particularly commendable, making it a strong choice for travelers seeking comfort and convenience in Central London.
The location is an added advantage, contributing significantly to the overall travel satisfaction of guests. Despite some concerns about the condition of the bathrooms, the larger room sizes and the overall cleanliness compensate well, ensuring a generally positive stay.
Guests have indicated that the hotel provides good value for money with amenities and services living up to the expectations of a four-star establishment. The hotel's ability to offer an excellent experience at a reasonable cost makes it a worthwhile choice for many travelers. Overall, Leonardo Royal Hotel London City upholds its four-star standard, making it a solid option for visitors to London seeking quality and comfort.
The Leonardo Royal Hotel London City - Tower of London consistently receives praise for its suitability for business travelers. Guests commend the friendly and professional service at the front desk, noting the helpfulness of the staff, especially when extending stays for business reasons. The location is frequently highlighted as ideal, conveniently situated close to business meeting points while also offering easy access to sightseeing attractions.
The hotel is described as modern and luxurious with facilities well-tailored for business stays. It provides business-friendly amenities including complimentary Wi-Fi and breakfast and the conference facilities receive positive remarks. The hotel's overall clean and welcoming environment, combined with its quiet business area, contributes to a smooth and comfortable stay. Additionally, business travelers benefit from the convenience and value offered by the hotel, which makes it a commendable choice for both short-term and extended business trips.
With added features such as an on-site spa and luxury apartments, the hotel ensures a balanced experience, blending business efficiency with leisure. Thus, the Leonardo Royal Hotel London City proves to be an excellent option for business travelers looking for convenience, comfort and reliable service in the heart of London.
Leonardo Royal Hotel London City - Tower of London proves to be a commendable choice for travelers, particularly those with accessibility needs. The hotel is strategically located right beside the Tower Bridge tube station, making it easily accessible to public transportation and major attractions. Guests found the facilities to be clean and welcoming with good accessibility features in place. Accessible rooms were available and the facilities are designed to accommodate wheelchair users and disabled guests comfortably.
The hotel also boasts a family-friendly environment, which extends its convenience to families with children. Despite some minor issues, like the entrance into the shower being relatively high and not suitable for elderly guests, the overall accessibility and ease of access were well-received by guests. This makes it a solid option for both short and extended stays, providing a convenient base from which to explore London.
The Leonardo Royal Hotel London City - Tower of London's heated pool receives high praise from guests. Described as warm, clean and inviting, the temperature-controlled pool offers a comfortable environment year-round. Visitors frequently highlight the excellent spa facilities, which include a Jacuzzi, sauna and steam room, complementing the enjoyable pool experience. The indoor heated pool is noted for its cleanliness and warmth, making it a popular choice regardless of the season. Guests also appreciate the additional amenities like the fitness suite, which provides a nice space for exercise. Overall, the combination of the heated pool and the hotel's other amenities contributes to a relaxing and enjoyable stay, though some guests wished they could stay longer to fully take advantage of the facilities.
The Leonardo Royal Hotel London City - Tower of London boasts an impressive indoor pool that is repeatedly praised by guests for its size and facilities. The 27-meter pool is often described as large and welcoming with a design that has received positive remarks. Cleanliness and maintenance of the pool area are consistently highlighted, adding to the enjoyable experience. The spa and fitness facilities further complement the pool, creating a relaxing and well-rounded environment for visitors. While the pool water temperature was occasionally mentioned as being on the cooler side, the overall perception remains overwhelmingly positive. The dedicated time slots for children ensure a pleasant experience for all guests, while the heated pool and friendly atmosphere contribute to the pool’s appeal.
The Leonardo Royal Hotel London City - Tower of London stands out as a prime destination for honeymooners with its exceptional services and amenities tailored for special occasions. The hotel offers fantastic experiences for honeymoon stays, providing special treatment to make the celebration memorable. Guests have lauded the gorgeous rooms, often highlighting breathtaking views and spacious accommodations. Celebrations, whether it's a birthday or a honeymoon, are enhanced by the friendly and helpful concierge staff, who are always ready to assist with a smile.
For those seeking luxury, the hotel delivers with upgrades to executive suites and rooms on the top floor with superb views over the city. The amenities ensure a comfortable stay with provisions like irons and hairdryers in the lovely, big rooms. Additionally, the clean and spacious pool adds a touch of relaxation to the overall experience.
Overall, the positive feedback makes it clear: the Leonardo Royal Hotel London City - Tower of London is a great choice for honeymooners looking to celebrate a special occasion in style and comfort, solidifying its reputation as the best hotel in town.
Nestled in the heart of central London, just steps away from the Tower of London, the Leonardo Royal Hotel London City offers a luxurious experience that won’t disappoint. Guests repeatedly praise the hotel for its modern, luxury feel and range of excellent facilities. The lobby sets the tone with its sheer elegance and stunning design, followed by spacious, clean and stylish rooms that exude comfort and class. The upgrade to an executive suite often becomes a memorable highlight, featuring luxury bathrooms and incredible views that add a touch of grandeur to any stay.
The hotel's amenities are particularly lauded with a swimming pool area that consistently impresses visitors. The spa facilities elevate the experience, embodying relaxation and indulgence. The entire property maintains an exceptionally clean and quiet atmosphere, making it an ideal choice for families as well.
Fine dining options within the hotel offer an exquisite culinary experience that complements the luxurious surroundings. The location is another strong point, providing amazing views and easy access to London's iconic attractions. With a blend of modern luxury and practical touches, the Leonardo Royal Hotel London City stands out for its excellent value and exceptional service, ensuring a luxurious and memorable stay for every guest.
The Leonardo Royal Hotel London City - Tower of London is a prime spot for a romantic escape. With a lovely romantic atmosphere and beautiful decor, it sets the perfect mood for couples. Guests have spoken highly of the hotel's spa facilities and the aesthetic touches of old brass and mirrors in the lifts, adding elegance to the overall experience. The rooms are spacious, spotlessly clean and some offer lovely views, including a great view of the iconic Tower Bridge.
The hotel goes the extra mile to enhance the romance by providing complimentary cakes, cards and even a bottle of wine. Special touches such as rose petals decorating the room and nice romantic decorations create a memorable experience. The staff's attentiveness to guests' needs further enhances the stay, ensuring everything is catered to for a perfect romantic getaway.
Whether it's a romantic night away, a honeymoon or simply quality time for young couples in love, Leonardo Royal Hotel offers excellent surroundings and a romantic atmosphere that makes it a top choice for couples. The terrace provides an eye-catching spot to unwind and enjoy the views, adding to the romantic allure. Many guests express their intent to return, highlighting the hotel's appeal for romantic getaways.
Location Show Map
Location
The stunning views from the hotel rooms, including iconic sights like Tower Bridge and the city's skyline, enhance the overall experience. The accessibility to transport links, including tube stations, buses and Uber boats, adds to the hotel's appeal, making it a prime spot for both tourists and business travelers. Additionally, the hotel's centrality allows for easy walking distance to key landmarks, restaurants and bars, ensuring guests have a plethora of options for dining and sightseeing.
Overall, the location is repeatedly described as perfect, fantastic and ideal, reflecting the general satisfaction of guests with its strategic positioning in London.
Breakfast
The restaurant itself was described as clean, well-maintained and efficiently managed with friendly and professional staff contributing to a pleasant dining atmosphere. The buffet featured both hot and cold options, including gluten-free selections and fresh items continuously replenished by attentive staff.
Despite the overwhelmingly positive feedback, a few reviewers mentioned areas for improvement. Some found the breakfast pricey and suggested that the quality of certain items could be enhanced. There were occasional remarks about the layout being hard to navigate during peak times and long queues, particularly for the coffee machine.
Overall, the hotel's breakfast has left a lasting impression on visitors, offering a wide selection of tasty and well-prepared dishes in a welcoming environment. The spacious and comfortable breakfast area ensured that guests could enjoy a satisfying start to their day, making it a noteworthy aspect of their stay at the Leonardo Royal Hotel London City.
Dinner
Several guests enjoyed their meals in Leo’s bar, describing it as a great experience with very nice food. The hotel restaurant also serves great food and the bar and restaurant are described as both lovely and fabulous by some reviewers. The room service is generally well-received with comments on its excellence and reasonable quality.
However, some guests mention areas for improvement. There are critiques regarding the limited and sometimes expensive dinner menus, as well as lackluster atmosphere in the bar/restaurant. A few guests found the restaurant food to be quite ordinary or not great and there were complaints about the inattentive service and specific incidents like a long wait to place orders and items being charged unexpectedly. The limited choice and pricey portions of the dinner menu left some guests disappointed.
Overall, while many guests find the dining experience at the Leonardo Royal Hotel London City – Tower of London to be enjoyable and of high quality, there are areas where consistency in service and menu offerings could be enhanced. The hotel's bar and restaurant areas do generally leave a positive impression, but the feedback indicates room for improvement particularly in the attentiveness of staff and the value for money of the dining options.
Rooms
The hotel staff's hospitality was another highlight with many visitors expressing satisfaction with the attentive and helpful service they received. Upgrades to executive rooms or suites were a pleasant surprise for some guests, who enjoyed stunning views of iconic landmarks like Tower Bridge, London Bridge and The Shard.
Despite a few criticisms about outdated or small bathrooms and occasional maintenance issues, the overall sentiment was positive. The rooms were often described as quiet and well-insulated from outside noise, contributing to a restful sleep. In particular, the beds were noted for their comfort, making long stays or family trips enjoyable.
In summary, guests seem to find the rooms at Leonardo Royal Hotel London City – Tower of London both inviting and practical with plenty of space, modern amenities and excellent service contributing to a memorable stay.
Beds
There are numerous mentions of beds being very comfortable or super comfy with some reviewers even calling them extremely comfortable and citing the best sleep they've ever had. Several felt the beds in executive rooms and king suites were particularly pleasant.
Although a few guests experienced discomfort, citing hard pillows or issues with bed firmness, these concerns were less common. Overall, the consistency of positive feedback suggests that the hotel places importance on offering high-quality beds and ensuring guest comfort. Cleanliness also consistently received praise, contributing to the overall appeal of the accommodations.
The addition of beautiful views from some rooms and the hotel's amenities adds to the appeal, enhancing guests' stay. It's clear that the Leonardo Royal Hotel London City - Tower of London offers a restful and comfortable stay with beds that most guests are quite pleased with.
Cleanliness
Several reviews highlighted the cleanliness of specific amenities, such as the swimming pool and spa and the overall cleanliness standards throughout the property. Despite this, a few reviews pointed out minor issues such as mould on bathroom sealants, the need for bathroom upgrades and occasional missed spots under beds or older fixtures. However, these did not seem to overshadow the overall positive perception.
The hotel’s excellent location, friendly staff and modern facilities were additional factors that contributed to an enjoyable stay, reinforcing the overall impression of a well-kept and highly rated hotel.
Staff
From the front desk to the bar and restaurant, staff members are commended for their efficiency, attentiveness and politeness. Guests particularly appreciate the warmth and courtesy shown during check-in with several mentioning special efforts made by specific individuals such as Zak and Chelsea. The reception staff, in particular, stood out for their professionalism and helpfulness, swiftly handling check-ins and accommodating special requests.
Service across all hotel areas, including the spa, pool and housekeeping, is consistently praised. Staff at the spa and gym facilities are recognized as friendly and knowledgeable, maintaining high service standards. The concierge team is noted for their smiles and readiness to assist with city advice and directions, further enhancing the guest experience.
Overall, the staff's dedication to creating a pleasant and efficient service environment leaves a positive, lasting impression on guests, contributing significantly to the hotel's reputation for excellent customer service.
Wi-Fi
Complimentary water and tea/Nespresso in rooms add to the overall comfort, while the staff is described as friendly and helpful. The online check-in and pre-paid booking options streamline the arrival and departure process. Although a few guests experienced connectivity issues or found the internet not up to their expectations at times, the majority of reviews highlight the reliable and fast wifi. Overall, the wifi at the Leonardo Royal Hotel London City generally ensures a seamless online experience, aligning well with the needs of modern travelers.
Spa
The pool area is equally well-received, described as beautiful, large and luxurious. The indoor pool is a standout feature, complemented by a well-equipped gym for a comprehensive wellness experience. Many visitors consider the spa one of the best they've experienced in London, emphasizing its high standards and wide range of services.
Despite occasional mentions of minor issues such as noisy children or ventilation concerns, the overwhelming feedback hails the spa as a fantastic, relaxing retreat. The combination of the spacious, clean facilities and the attentive staff makes the Leonardo Royal Hotel's spa a noteworthy highlight in any stay.
Gym
Guests appreciate the friendly and welcoming staff and some found the gym area exceptionally helpful for their fitness routines. With decent and sufficient equipment, the gym appears to meet the standards of most visitors, although a few mentioned that some equipment could benefit from an upgrade.
Overall, the gym is complemented by other leisure facilities, such as the pool, sauna and steam room, which together enhance the overall experience. The combination of modern equipment, cleanliness and comprehensive amenities ensures a satisfying fitness experience at this hotel.
Pool
Families benefit from the pool with children particularly enjoying it, although some reviews mention that it can become busy and noisy. Despite occasional comments on the pool being cool or busy, the general sentiment remains overwhelmingly positive.
The pool’s size is favorable for proper swimming and the inclusion of a fast lane is a welcome feature for those looking to maintain a fitness regimen. Additionally, the spa and sauna facilities complement the pool area, creating a well-rounded leisure experience. The clean and heated indoor pool provides an inviting space year-round, making it a significant draw for the hotel and a notable bonus for travelers seeking relaxation or a quick swim after travels.
Family
One of the main attractions for kids is the well-maintained swimming pool, which has designated family swim times. While there were some mentions of the pool being crowded and noisy, most kids loved spending time there. Additionally, the hotel’s pool, jacuzzi and sauna were enjoyed by families, adding an extra layer of relaxation and fun to their trip.
The hotel staff received high praise for their child-friendly approach and excellent service. They responded to special requests to make the stay memorable for children, such as arranging surprise birthday cakes and treats. Families also found the complimentary breakfast a nice perk, especially since it was free for kids.
The location of the hotel is another highlight, providing easy access to local amenities and the tube station, making it convenient for exploring London. The onsite parking is noted as convenient, particularly for families with kids.
Overall, the Leonardo Royal Hotel London City is highly recommended for family stays. It boasts great facilities, attentive staff and a welcoming atmosphere for children, ensuring a delightful experience for families visiting London.
Nightlife
Despite the area's lively options, the hotel itself is situated in a quieter area, providing a comfortable balance between excitement and tranquility. The on-site bar is described as nice but lacking in atmosphere at night, closing relatively early at 11:30pm. Guests also appreciate the welcoming and kind staff, large and comfy beds and a short walk to attractions like Tower Bridge. Overall, the hotel offers a prime spot for guests eager to enjoy London's nightlife while having a comfortable retreat to return to.
4 Star
The location is an added advantage, contributing significantly to the overall travel satisfaction of guests. Despite some concerns about the condition of the bathrooms, the larger room sizes and the overall cleanliness compensate well, ensuring a generally positive stay.
Guests have indicated that the hotel provides good value for money with amenities and services living up to the expectations of a four-star establishment. The hotel's ability to offer an excellent experience at a reasonable cost makes it a worthwhile choice for many travelers. Overall, Leonardo Royal Hotel London City upholds its four-star standard, making it a solid option for visitors to London seeking quality and comfort.
Business
The hotel is described as modern and luxurious with facilities well-tailored for business stays. It provides business-friendly amenities including complimentary Wi-Fi and breakfast and the conference facilities receive positive remarks. The hotel's overall clean and welcoming environment, combined with its quiet business area, contributes to a smooth and comfortable stay. Additionally, business travelers benefit from the convenience and value offered by the hotel, which makes it a commendable choice for both short-term and extended business trips.
With added features such as an on-site spa and luxury apartments, the hotel ensures a balanced experience, blending business efficiency with leisure. Thus, the Leonardo Royal Hotel London City proves to be an excellent option for business travelers looking for convenience, comfort and reliable service in the heart of London.
Accessible
The hotel also boasts a family-friendly environment, which extends its convenience to families with children. Despite some minor issues, like the entrance into the shower being relatively high and not suitable for elderly guests, the overall accessibility and ease of access were well-received by guests. This makes it a solid option for both short and extended stays, providing a convenient base from which to explore London.
Heated Pool
Indoor Pool
Honeymoon
For those seeking luxury, the hotel delivers with upgrades to executive suites and rooms on the top floor with superb views over the city. The amenities ensure a comfortable stay with provisions like irons and hairdryers in the lovely, big rooms. Additionally, the clean and spacious pool adds a touch of relaxation to the overall experience.
Overall, the positive feedback makes it clear: the Leonardo Royal Hotel London City - Tower of London is a great choice for honeymooners looking to celebrate a special occasion in style and comfort, solidifying its reputation as the best hotel in town.
Luxury
The hotel's amenities are particularly lauded with a swimming pool area that consistently impresses visitors. The spa facilities elevate the experience, embodying relaxation and indulgence. The entire property maintains an exceptionally clean and quiet atmosphere, making it an ideal choice for families as well.
Fine dining options within the hotel offer an exquisite culinary experience that complements the luxurious surroundings. The location is another strong point, providing amazing views and easy access to London's iconic attractions. With a blend of modern luxury and practical touches, the Leonardo Royal Hotel London City stands out for its excellent value and exceptional service, ensuring a luxurious and memorable stay for every guest.
Romantic
The hotel goes the extra mile to enhance the romance by providing complimentary cakes, cards and even a bottle of wine. Special touches such as rose petals decorating the room and nice romantic decorations create a memorable experience. The staff's attentiveness to guests' needs further enhances the stay, ensuring everything is catered to for a perfect romantic getaway.
Whether it's a romantic night away, a honeymoon or simply quality time for young couples in love, Leonardo Royal Hotel offers excellent surroundings and a romantic atmosphere that makes it a top choice for couples. The terrace provides an eye-catching spot to unwind and enjoy the views, adding to the romantic allure. Many guests express their intent to return, highlighting the hotel's appeal for romantic getaways.
Yes, Leonardo Royal Hotel London City - Tower of London has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Leonardo Royal Hotel London City - Tower of London. For more information, read the answers to the Spa questionnaire
No, Leonardo Royal Hotel London City - Tower of London doesn't allow dogs.
No, parking facilities aren't available at Leonardo Royal Hotel London City - Tower of London.
Yes, Leonardo Royal Hotel London City - Tower of London has a gym.
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