LiH

London 51.51359700, -0.18388200 , 40-41 Leinster Gardens (Show on Map)
6.2
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsLiH offers guests an advantageous location in central London, making it a compelling choice for visitors. Situated near Hyde Park and close to major transport hubs like Paddington, Bayswater and Queensway stations, it allows for easy city navigation. Despite being in a central area, the surroundings maintain a peaceful ambiance, providing a pleasant retreat after a long day of sightseeing. With the added proximity to Kensington Gardens, shops, restaurants and pubs, the location is undeniably a standout feature.

The hotel rooms received praise for their cleanliness and modern amenities, creating a comfortable environment. Guests appreciated the clean and warm setting with renovated bathrooms being noteworthy for their modernity. Some rooms were spacious and well-suited for families, although there were mentions of small or cramped spaces in certain instances. While ventilation issues and occasional maintenance problems like stained mattresses and broken windows were noted, the overall sentiment towards room cleanliness and comfort was positive.

Staff at the LiH have been commended for their friendliness and helpfulness. The team, particularly the receptionists, were often praised for their welcoming demeanor and professionalism, enhancing the guest experience. Thoughtful services like daily clean towels and luggage storage were additional benefits that guests highlighted. Though there were a few reports of indifferent staff, the general feedback remains favorable with most guests appreciating the supportive and courteous environment.

LiH offers free Wi-Fi, which garnered mixed reviews. While some guests found it stable and effective, others experienced poor connections or inconsistent signals, especially in specific areas such as the basement.

Despite a notable drawback regarding breakfast, where the lack of availability caused disappointment, LiH still managed to provide a satisfying stay for many. The beds, though receiving mixed reviews, were generally considered comfortable and the basic bedding was clean despite not being luxurious. Overall, the hotel presents good value for money, especially for those looking for a short stay without spending much time indoors.

In conclusion, LiH's prime location, clean and functional rooms and friendly staff contribute significantly to a positive guest experience. While there are areas for improvement, especially in terms of Wi-Fi consistency and breakfast availability, the hotel's attractive location and attentive service remain its strongest assets.
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Guest Reviews
6.2
Rated
Location
LiH boasts an outstanding location, making it a prime choice for visitors to central London. Situated close to Hyde Park, guests can enjoy a short stroll to one of the city's most iconic green spaces. The hotel is conveniently nestled near key transport hubs including Paddington, Bayswater and Queensway stations, providing easy access to the Underground and bus stops for seamless navigation around the city. The surrounding area is peaceful yet strategically positioned, allowing for quick walks to Kensington Gardens and a plethora of shops, restaurants and pubs. The hotel's location is particularly advantageous for events at Hyde Park, such as BST concerts, ensuring that guests can reach their destinations with ease. Despite its central position, the neighborhood maintains a quiet ambiance, offering a pleasant retreat after a day of sightseeing. Overall, the superb location of LiH stands out as its best feature, complemented by cleanliness and friendly staff, enhancing the overall guest experience.

Breakfast
LiH, located in a desirable area, receives mixed feedback largely due to its breakfast situation. Many guests expressed disappointment as breakfast was not available during their stay, contradicting the online descriptions which mentioned a continental breakfast. Some visitors noted that the pandemic had halted breakfast services, which was understandable, yet the lack of communication about this change led to frustration. The closure of the restaurant and limited nearby dining options further compounded the issue for those traveling with children or expecting breakfast inclusion. Overall, the absence of breakfast at LiH seems to be a notable drawback for guests who prioritize this amenity.

Rooms
LiH boasts a range of rooms catering to various needs, offering amenities like tea and coffee making facilities, modern bathrooms and ample charging points. Many guests appreciated the clean and comfortable environment with some even finding their rooms spacious and well-equipped for a family stay. The hotel's location is another plus, being conveniently situated close to Paddington metro and downtown London.

However, there were frequent mentions of the rooms being small with some describing them as tiny or cramped. Ventilation appeared to be a common issue with rooms often becoming uncomfortably hot, especially in the mornings. Additionally, some rooms had issues such as stained mattresses, broken windows and inconsistent wifi. A few guests noted that certain fixtures were poorly mended and sheets and towels were not regularly changed.

Despite some negative points, overall, the rooms were regarded as good value for money, clean, modern and functional – ideal for shorter stays or those not spending much time indoors. The refurbished rooms received positive feedback for their pleasant and tidy space, providing a satisfactory experience for travelers.

Beds
LiH offers a fairly comfortable accommodation experience, particularly when it comes to the beds. Many guests found the beds to be comfortable, despite some mentioning issues like sagging mattresses and a need for upgrades. The bedding quality was reported as basic, occasionally likened to hostel standards, but it was generally clean.

Comfort seemed to be a recurring theme with numerous mentions of comfortable and even excellent beds providing a pleasant rest after a long day of sightseeing. However, a few guests did encounter unsatisfactory conditions like lumpy or overly soft mattresses that affected their sleep quality.

In terms of amenities, the rooms were described as basic yet sufficient for a night’s sleep before heading out again. The single rooms were noted to be well-equipped and compact. While there were mixed reviews on the state of the mattresses, the overall sentiment leaned towards an adequately comfortable stay, making it a reasonable choice for travelers seeking good value for their money.

Cleanliness
LiH, strategically positioned next to Hyde Park and close to the Queensway and Paddington stations, offers convenient access to major attractions. Reviews highlight the cleanliness of the hotel with many guests noting very clean and tidy rooms and bathrooms. Newly renovated bathrooms were particularly praised for their modernity and cleanliness.

Rooms are generally described as clean, cozy and warm, providing a comfortable stay with well-equipped amenities. Some guests found the rooms to be small but appreciated the décor and comfort of the beds. Despite some comments about occasional dust and minor maintenance issues, many guests were satisfied with the overall room cleanliness.

The hotel features helpful staff and maintains a decent level of cleanliness with frequent room service. While a few guests reported less-than-ideal conditions such as dirty windows or stained towels, the majority found the cleanliness satisfactory for a short stay.

The hotel exudes a somewhat dated ambiance, reflected in both positive and negative reviews. Overall, LiH's cleanliness is a highlight, particularly for travelers seeking a clean, comfortable room in a prime location.

Staff
LiH has garnered a reputation for its exceptionally friendly and helpful staff. Many guests have praised the team for their professionalism and kindness with particular mentions of staff members being very cooperative and accommodating. The receptionists have been specifically highlighted for their friendliness and attentiveness, assisting guests with various needs and ensuring a welcoming atmosphere.

Moreover, the hotel's service includes thoughtful touches such as providing clean, new towels each day and offering storage for luggage until departure. The staff's willingness to go the extra mile is evident from numerous positive interactions, such as helping resolve room issues swiftly and checking guests in with a pleasant demeanor.

However, there have been occasional remarks about indifference from some staff members with a few guests feeling that specific individuals were not as engaged or responsive. Despite this, the overall feedback about the staff remains highly favorable with many guests noting the team's supportive nature and consistent courtesy throughout their stay.

In summary, LiH's staff generally provide a welcoming and helpful environment, contributing significantly to a pleasant guest experience, even though there have been isolated incidents of less enthusiastic service.

Wi-Fi
LiH offers guests the convenience of free Wi-Fi, though experiences with the service are mixed. Some praised the quality, finding the Wi-Fi to be stable and effective. Others, however, noted issues such as poor connection, particularly in certain areas like the basement. There were reports of inconsistent signals and instances where the Wi-Fi did not work at all in the rooms. Overall, while the free Wi-Fi is available and works well for some guests, the quality and consistency may vary depending on the location within the hotel.


No, LiH doesn't have any pool.

No, a spa isn't available at LiH.

No, LiH doesn't allow dogs.

No, parking facilities aren't available at LiH.

No, LiH doesn't have a gym.

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