London Chigwell Prince Regent Hotel, BW Signature Collection
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Summary of reviewsThe London Chigwell Prince Regent Hotel, BW Signature Collection, is lauded for its serene and picturesque location in a green area, providing easy access to East London, the M11 and public transportation. The historical charm of the property, complete with manicured gardens and outdoor seating areas, further enhances its appeal. Its convenient yet quiet location makes it a frequent choice for events such as weddings and conferences.
Guest reviews highlight the spaciousness and comfort of the rooms, often described as clean, modern and featuring comfortable beds. The hotel offers well-equipped family rooms and various bed types to suit different preferences. Amenities and services provided, such as free and reliable Wi-Fi, also contribute positively to the overall guest experience.
The hotel’s breakfast offerings are generally well-received for their quality and variety with special praise for the hot and hearty meals and excellent service by staff members like Nick, Doreen and Roxanne. Despite occasional criticism regarding limited selection and specific items, the breakfast contributes positively to many guests' stays. Dinner at the on-site restaurant receives mixed feedback with some praising its quality and taste, while others feel the food could use improvement.
Staff at the hotel are consistently praised for their friendliness, politeness and helpfulness. Special mentions for outstanding service by individuals like Courtney, Nick and Shelley demonstrate the high level of guest support. While there are occasional instances of service lapses, the majority of guests commend the staff for contributing significantly to a pleasant stay.
The hotel provides ample parking, which is appreciated by many guests, although availability can be an issue during large events. Some guests encounter inconveniences with parking management and fees, but overall, the parking facilities are considered sufficient under normal circumstances.
Cleanliness receives mixed reviews. While many guests find their rooms spotless and well-maintained, issues in public areas and specific complaints about room conditions, such as stained carpets and mould, suggest room for improvement in maintaining consistent cleanliness standards.
Overall, the London Chigwell Prince Regent Hotel offers a comfortable and convenient stay with notable positive aspects such as location, room comfort and friendly staff, making it a favored spot for both leisure and event-related stays. However, improvements in areas like dining, maintenance and parking management could further enhance the guest experience.
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Guest reviews highlight the spaciousness and comfort of the rooms, often described as clean, modern and featuring comfortable beds. The hotel offers well-equipped family rooms and various bed types to suit different preferences. Amenities and services provided, such as free and reliable Wi-Fi, also contribute positively to the overall guest experience.
The hotel’s breakfast offerings are generally well-received for their quality and variety with special praise for the hot and hearty meals and excellent service by staff members like Nick, Doreen and Roxanne. Despite occasional criticism regarding limited selection and specific items, the breakfast contributes positively to many guests' stays. Dinner at the on-site restaurant receives mixed feedback with some praising its quality and taste, while others feel the food could use improvement.
Staff at the hotel are consistently praised for their friendliness, politeness and helpfulness. Special mentions for outstanding service by individuals like Courtney, Nick and Shelley demonstrate the high level of guest support. While there are occasional instances of service lapses, the majority of guests commend the staff for contributing significantly to a pleasant stay.
The hotel provides ample parking, which is appreciated by many guests, although availability can be an issue during large events. Some guests encounter inconveniences with parking management and fees, but overall, the parking facilities are considered sufficient under normal circumstances.
Cleanliness receives mixed reviews. While many guests find their rooms spotless and well-maintained, issues in public areas and specific complaints about room conditions, such as stained carpets and mould, suggest room for improvement in maintaining consistent cleanliness standards.
Overall, the London Chigwell Prince Regent Hotel offers a comfortable and convenient stay with notable positive aspects such as location, room comfort and friendly staff, making it a favored spot for both leisure and event-related stays. However, improvements in areas like dining, maintenance and parking management could further enhance the guest experience.
Hotel for Honeymoon
Boasting a beautiful location surrounded by lush gardens and offering private and luxurious accommodation, this hotel is nothing short of ideal for the most romantic honeymoon getaway.
Boutique-style Hotel
Historic Hotel
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
Cheap Hotel
4-Star Hotel
Guest Reviews
Set in a serene and green area, the London Chigwell Prince Regent Hotel offers an ideal location for a variety of needs. Guests consistently highlight the convenience of its position, whether you're looking to access East London, the M11 or local public transportation. It's well-situated for events such as weddings and conferences, making it a frequent choice for those visiting nearby venues.
The historical charm of the property, including its manicured gardens and outdoor seating areas, adds to its appeal. While it offers peace and quiet, it remains sufficiently close to London with easy access to the tube and local shops. Guests appreciate the spacious rooms and modern amenities, finding the clean and newly decorated spaces comfortable.
Overall, the hotel's location garners positive feedback for being both picturesque and practical, catering well to various personal and event-related needs. However, some guests did note minor inconveniences, such as the need for more attentive parking management and its somewhat remote feel for those looking to be at the heart of the city's hustle and bustle. Despite these points, the Chigwell Prince Regent remains a favored spot for its overall convenience, beauty and calm atmosphere.
The breakfast at the London Chigwell Prince Regent Hotel, BW Signature Collection, receives a mix of positive and critical feedback from guests. On the bright side, many visitors appreciated the great breakfast choices, emphasizing the hot, hearty meals with a good selection including full English options, cereals and fresh fruit. Guests frequently mentioned the excellent and plentiful food with some singling out the delicious pastries and freshly brewed coffee. The breakfast service itself garnered praise with friendly and attentive staff members like Nick, Doreen and Roxanne highlighted for their exceptional service.
However, some guests found the breakfast selection limited and a bit basic with certain elements such as cheap fruit juices and unseasoned fish being points of criticism. There were occasional mentions of the breakfast food being underwhelming or needing more variety and freshness. Issues such as the food being cold or under the heaters for too long were noted, as well as specific complaints about certain items like dry fruit salad and off-tasting sausages.
Overall, while the breakfast offerings at the hotel are generally well-received and contribute positively to many guests' stays, there is some room for improvement to address the varied experiences and preferences of all visitors.
The London Chigwell Prince Regent Hotel offers a varied dining experience at its on-site restaurant, which garners mixed reviews from its patrons. On the positive side, guests have praised the quality and taste of the food, describing it as very good and amazing with particular appreciation for the breakfast and evening starters. The restaurant offers a good menu, including options for vegan diners and the service from the staff is highlighted as friendly and accommodating.
However, the dining experience is not without its drawbacks. Some guests felt the food lacked quality and was overpriced with particular criticism directed at the evening meals and room service options. The ambiance of the restaurant also suffers with complaints about worn and dirty seating and the overall atmosphere being dated. Limited menu choices and poor food presentation were also mentioned, leading to a number of guests finding their meals underwhelming. Despite these mixed reviews, the outdoor seating among the garden area is a pleasant aspect noted by visitors.
'London Chigwell Prince Regent Hotel, BW Signature Collection' offers a mixed experience when it comes to rooms. Many guests found the rooms to be notably spacious with some detailing their astonishment at how large the spaces were, including huge bathrooms. Rooms are often described as comfortable, featuring good facilities, modern decor and overall cleanliness. The beds garnered positive comments for being comfortable, enhancing the overall room experience. Additionally, the rooms with access to the garden were particularly appreciated for their convenience and pleasant views.
However, some reviews reflected areas needing attention. Issues such as inconsistent heating, poor ventilation and outdated furnishings were noted, which impacted guest comfort. Problems with the windows and non-functional air conditioning were recurring grievances with several guests commenting on rooms being either too hot or too cold. Maintenance issues such as broken appliances, stained carpets and unclean bathrooms also surfaced frequently.
Overall, while many guests experienced clean, comfortable and spacious rooms, there remains room for improvement in maintenance and climate control to ensure a more consistent and pleasant stay.
The beds at the London Chigwell Prince Regent Hotel, BW Signature Collection, generally receive positive remarks from guests, who frequently mention that the beds are comfortable and conducive to a good night's sleep. Many guests specifically highlight the comfort of the beds, describing them as very comfortable and comfy. There are also several mentions of warm and inviting bedding, which adds to the overall comfort.
However, not all feedback about the beds is entirely positive. A number of guests noted the beds were hard or mentioned discomfort with some describing their experience as sleeping on uncomfortably firm mattresses. Issues such as hard pillows also surfaced in the reviews, impacting the overall sleeping experience for some visitors.
In terms of bed types, the hotel seems to offer various options, including king-size beds which were noted as comfy, but some rooms featured two single beds pushed together rather than a single large double bed. Sofa beds, unfortunately, were frequently mentioned as being particularly uncomfortable and a few guests also experienced issues like lumpy or broken sofa beds.
Despite these mixed reviews, many guests appreciated the cleanliness and size of the beds with some specifically pointing out the very large and clean beds provided. While the hotel may have some areas needing improvement regarding bed comfort, particularly with sofa beds and pillows, the majority of guests found the main beds comfortable and enjoyed their stay.
The cleanliness of the London Chigwell Prince Regent Hotel, BW Signature Collection, has garnered a mix of feedback. Many guests have observed that their rooms were clean, tidy and comfortable with some describing them as spotless and modern. The charming and clean design of some rooms was also noted positively. Public areas, however, often seemed less well-maintained with reports of dated decor and instances of dirtiness.
Several guests mentioned specific cleanliness issues such as carpets being stained or filthy, mould and cobwebs present and dirty bathroom fixtures. Some rooms were described as having unacceptable conditions, including visible dirt and unpleasant smells. Problems with daily room cleaning and overflowing bins were also common concerns.
Despite these issues, staff friendliness and helpfulness frequently received commendation, contributing positively to the overall guest experience. While the hotel's cleanliness seems inconsistent, the efforts of certain staff members to ensure a clean and quiet environment were appreciated.
The staff at the London Chigwell Prince Regent Hotel, BW Signature Collection, generally receive high praise for their friendliness, politeness and helpfulness. Many guests repeatedly highlight the welcoming and friendly nature of the reception team with special mentions for individuals like Courtney and Nick, who are described as true gems and super efficient. Shelley's exceptional service as a receptionist also stands out, making a positive impression on many visitors.
Guests appreciate the efficiency and assistance provided by the staff across various service points, including the restaurant and bar. The restaurant staff, such as Doreen and Roxanne, receive particular commendations for their friendly and efficient service during breakfast. The bar staff, while generally noted as friendly and helpful, occasionally receive criticism, although positive mentions for individuals like the young lady behind the bar who went above and beyond help balance out these views.
Instances of staff being overworked due to multiple events are acknowledged, yet many reviews note that despite the workload, the staff remained polite, helpful and efficient. Occasionally, some negative experiences are reported, including instances of rudeness and lack of engagement from some staff members, but these seem to be outliers in an otherwise positive trend.
Overall, the majority of guest reviews reflect a positive experience with the staff, who are described as lovely, accommodating and supportive, contributing significantly to a pleasant stay at the hotel.
The wifi experience at the London Chigwell Prince Regent Hotel, BW Signature Collection has garnered mixed reviews. On the positive side, several guests noted that the wifi is free, super fast and reliable, allowing for seamless internet access without the need for special requests. This is beneficial for those who need to stay connected for work or leisure. However, other reviews pointed out significant drawbacks, such as poor Wi-Fi reception, contaminated WLAN connections causing issues with accessing certain websites and network quality concerns. Additionally, some guests reported that they had to pay extra for accessing certain streaming services like Netflix, which detracted from the overall convenience. Complaints about the internet access being intermittently reset each day also emerged, adding a layer of frustration for those relying on consistent connectivity. Despite the free and fast service praised by some, these recurring issues suggest that the hotel's Wi-Fi facilities could benefit from improvements to meet all guests' expectations.
The parking situation at London Chigwell Prince Regent Hotel, BW Signature Collection presents a mixed bag of experiences. On the positive side, many guests appreciated the ample parking available with plenty of spaces often noted. Some reported complimentary parking for residents or if booked directly through the hotel, which was a pleasant surprise for those guests. The location was also convenient for parking large vehicles, which added a bonus aspect for some travelers.
However, the availability and accessibility of parking were significant concerns for many, especially during events or large parties hosted at the hotel. Guests frequently mentioned a lack of parking spaces during such occasions, leading to situations where they had to park on the street or endure long walks from off-site parking. The need to register for parking and in some cases pay an additional fee of £5 to £10 per day, was another recurring theme, often catching guests off-guard and adding to their dissatisfaction.
Additionally, the proximity of parked vehicles to the reception door at times made the area impassable, contributing to the inconvenience. For some, the car park charges felt exorbitant or were not expected, further compounding their frustration with the parking logistics.
Overall, while the hotel offers good parking facilities under normal circumstances with adequate space for various vehicles, the experience tends to deteriorate significantly during events, leading to both confusion and inconvenience for guests.
The London Chigwell Prince Regent Hotel, BW Signature Collection, offers a generally favorable environment for families traveling with children. Many guests appreciated the spaciousness and cleanliness of the family rooms, which are described as sizable, comfortable and suitable for family gatherings. The hotel also seems to have a nice family feel throughout, as evidenced by those enjoying quality time together in various areas such as the bar, at breakfast and outside on the terrace.
However, there are some challenges noted by guests traveling with young children. Instances of not having enough towels in the family rooms and issues with key cards not working properly were mentioned. Noise from weddings hosted at the hotel also seemed bothersome to some but not all guests.
Despite these issues, the hotel's family rooms are well-equipped with showers and baths, providing enough space for families. The location is considered ideal for families looking to dine out with restaurants conveniently nearby. Overall, while there are a few areas that could improve, the hotel generally succeeds in offering comfortable accommodations for families.
London Chigwell Prince Regent Hotel, BW Signature Collection offers a mix of experiences, as indicated by guest reviews. The rooms are praised for being spacious, modern and clean, providing great value for money. Guests have commended the hotel staff for being friendly and attentive, contributing positively to their stay.
However, several guests have pointed out that the hotel's offerings do not meet the expectations of a 4-star establishment. The quality of breakfast and food, in general, has been criticized for not aligning with typical 4-star standards. Some reviewers have also mentioned that the amenities, while present, are not up to the mark they had anticipated with frustrations like non-functional windows being noted.
Despite these shortcomings, the hotel still stands out for its good location and overall decent value. The ratings, which range from 9.00/10 to an exceptional 10.00/10 by some guests, suggest that while it might not live up to a strict 4-star classification, it does offer a satisfactory and comfortable experience for many travelers.
The London Chigwell Prince Regent Hotel, BW Signature Collection, is well-regarded for business travelers seeking a convenient and accommodating stay. Its suitability for business travel is highlighted by its reliable and super-fast wifi, which is crucial for staying connected. The hotel provides a comfortable environment for business overnight stays with clean and quiet rooms that are perfect for focusing on work. Although the hotel lacks a gym, the positives, such as the friendly and helpful restaurant and reception staff who adhere to Covid restrictions, significantly outweigh this minor shortfall. As a conference venue, it meets the essential needs of professionals, making it a good choice for short business trips. Overall, it earns a solid rating of 7/10, suggesting a satisfactory experience for those on work-related travel.
The London Chigwell Prince Regent Hotel, BW Signature Collection, is highly praised for its historic charm and character. Its Victorian style and fascinating past as the former headquarters of Barnados and a converted chapel lend the property a unique appeal. Guests appreciate the picturesque, lovely old building and the intriguing photos on the walls that narrate its rich history. The hotel's blend of historic allure with a welcoming atmosphere significantly enhances its distinctive ambiance.
The London Chigwell Prince Regent Hotel, BW Signature Collection is recognized for its dog-friendly facilities and welcoming atmosphere for furry guests. Guests are pleasantly surprised to find such a pleasant place accommodating their pets. The hotel allows dogs and features a large garden where pets can play. Guests appreciate the friendly staff and the attentive service they receive. The hotel charges a £15 fee for small dogs. While most guests have positive experiences, there was an isolated incident where a room had not been properly cleaned.
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Location
The historical charm of the property, including its manicured gardens and outdoor seating areas, adds to its appeal. While it offers peace and quiet, it remains sufficiently close to London with easy access to the tube and local shops. Guests appreciate the spacious rooms and modern amenities, finding the clean and newly decorated spaces comfortable.
Overall, the hotel's location garners positive feedback for being both picturesque and practical, catering well to various personal and event-related needs. However, some guests did note minor inconveniences, such as the need for more attentive parking management and its somewhat remote feel for those looking to be at the heart of the city's hustle and bustle. Despite these points, the Chigwell Prince Regent remains a favored spot for its overall convenience, beauty and calm atmosphere.
Breakfast
However, some guests found the breakfast selection limited and a bit basic with certain elements such as cheap fruit juices and unseasoned fish being points of criticism. There were occasional mentions of the breakfast food being underwhelming or needing more variety and freshness. Issues such as the food being cold or under the heaters for too long were noted, as well as specific complaints about certain items like dry fruit salad and off-tasting sausages.
Overall, while the breakfast offerings at the hotel are generally well-received and contribute positively to many guests' stays, there is some room for improvement to address the varied experiences and preferences of all visitors.
Dinner
However, the dining experience is not without its drawbacks. Some guests felt the food lacked quality and was overpriced with particular criticism directed at the evening meals and room service options. The ambiance of the restaurant also suffers with complaints about worn and dirty seating and the overall atmosphere being dated. Limited menu choices and poor food presentation were also mentioned, leading to a number of guests finding their meals underwhelming. Despite these mixed reviews, the outdoor seating among the garden area is a pleasant aspect noted by visitors.
Rooms
However, some reviews reflected areas needing attention. Issues such as inconsistent heating, poor ventilation and outdated furnishings were noted, which impacted guest comfort. Problems with the windows and non-functional air conditioning were recurring grievances with several guests commenting on rooms being either too hot or too cold. Maintenance issues such as broken appliances, stained carpets and unclean bathrooms also surfaced frequently.
Overall, while many guests experienced clean, comfortable and spacious rooms, there remains room for improvement in maintenance and climate control to ensure a more consistent and pleasant stay.
Beds
However, not all feedback about the beds is entirely positive. A number of guests noted the beds were hard or mentioned discomfort with some describing their experience as sleeping on uncomfortably firm mattresses. Issues such as hard pillows also surfaced in the reviews, impacting the overall sleeping experience for some visitors.
In terms of bed types, the hotel seems to offer various options, including king-size beds which were noted as comfy, but some rooms featured two single beds pushed together rather than a single large double bed. Sofa beds, unfortunately, were frequently mentioned as being particularly uncomfortable and a few guests also experienced issues like lumpy or broken sofa beds.
Despite these mixed reviews, many guests appreciated the cleanliness and size of the beds with some specifically pointing out the very large and clean beds provided. While the hotel may have some areas needing improvement regarding bed comfort, particularly with sofa beds and pillows, the majority of guests found the main beds comfortable and enjoyed their stay.
Cleanliness
Several guests mentioned specific cleanliness issues such as carpets being stained or filthy, mould and cobwebs present and dirty bathroom fixtures. Some rooms were described as having unacceptable conditions, including visible dirt and unpleasant smells. Problems with daily room cleaning and overflowing bins were also common concerns.
Despite these issues, staff friendliness and helpfulness frequently received commendation, contributing positively to the overall guest experience. While the hotel's cleanliness seems inconsistent, the efforts of certain staff members to ensure a clean and quiet environment were appreciated.
Staff
Guests appreciate the efficiency and assistance provided by the staff across various service points, including the restaurant and bar. The restaurant staff, such as Doreen and Roxanne, receive particular commendations for their friendly and efficient service during breakfast. The bar staff, while generally noted as friendly and helpful, occasionally receive criticism, although positive mentions for individuals like the young lady behind the bar who went above and beyond help balance out these views.
Instances of staff being overworked due to multiple events are acknowledged, yet many reviews note that despite the workload, the staff remained polite, helpful and efficient. Occasionally, some negative experiences are reported, including instances of rudeness and lack of engagement from some staff members, but these seem to be outliers in an otherwise positive trend.
Overall, the majority of guest reviews reflect a positive experience with the staff, who are described as lovely, accommodating and supportive, contributing significantly to a pleasant stay at the hotel.
Wi-Fi
Parking
However, the availability and accessibility of parking were significant concerns for many, especially during events or large parties hosted at the hotel. Guests frequently mentioned a lack of parking spaces during such occasions, leading to situations where they had to park on the street or endure long walks from off-site parking. The need to register for parking and in some cases pay an additional fee of £5 to £10 per day, was another recurring theme, often catching guests off-guard and adding to their dissatisfaction.
Additionally, the proximity of parked vehicles to the reception door at times made the area impassable, contributing to the inconvenience. For some, the car park charges felt exorbitant or were not expected, further compounding their frustration with the parking logistics.
Overall, while the hotel offers good parking facilities under normal circumstances with adequate space for various vehicles, the experience tends to deteriorate significantly during events, leading to both confusion and inconvenience for guests.
Family
However, there are some challenges noted by guests traveling with young children. Instances of not having enough towels in the family rooms and issues with key cards not working properly were mentioned. Noise from weddings hosted at the hotel also seemed bothersome to some but not all guests.
Despite these issues, the hotel's family rooms are well-equipped with showers and baths, providing enough space for families. The location is considered ideal for families looking to dine out with restaurants conveniently nearby. Overall, while there are a few areas that could improve, the hotel generally succeeds in offering comfortable accommodations for families.
4 Star
However, several guests have pointed out that the hotel's offerings do not meet the expectations of a 4-star establishment. The quality of breakfast and food, in general, has been criticized for not aligning with typical 4-star standards. Some reviewers have also mentioned that the amenities, while present, are not up to the mark they had anticipated with frustrations like non-functional windows being noted.
Despite these shortcomings, the hotel still stands out for its good location and overall decent value. The ratings, which range from 9.00/10 to an exceptional 10.00/10 by some guests, suggest that while it might not live up to a strict 4-star classification, it does offer a satisfactory and comfortable experience for many travelers.
Business
Historic
Dog Friendly
No, London Chigwell Prince Regent Hotel, BW Signature Collection doesn't have any pool.
No, a spa isn't available at London Chigwell Prince Regent Hotel, BW Signature Collection.
Yes, London Chigwell Prince Regent Hotel, BW Signature Collection welcomes dogs.
Yes, parking facilities are available at London Chigwell Prince Regent Hotel, BW Signature Collection.
No, London Chigwell Prince Regent Hotel, BW Signature Collection doesn't have a gym.
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