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Summary of reviewsLuna And Simone Hotel in London has garnered consistent praise for its exceptional location, hospitable staff and overall cleanliness, making it a highly recommended choice for travelers. Nestled between Victoria and Pimlico stations, the hotel provides seamless access to London's top attractions and efficient public transport links, including a convenient 24-hour bus service. Guests describe its central yet tranquil location as perfect for sightseeing with easy access to landmarks like Buckingham Palace, Big Ben and Westminster Abbey, among others.
The breakfast service is a standout feature, receiving positive feedback for its prompt, efficient and warm hospitality. Guests appreciate the delicious traditional English breakfast options, which cater to diverse dietary needs. Despite a somewhat small breakfast room, the quality and freshness of the food are often highlighted, adding to the pleasant dining experience.
Rooms at the hotel are praised for their cleanliness and comfort, equipped with all necessary amenities, including tea and coffee facilities. While some guests note that rooms can be small and a bit dated, their cozy and functional design, along with comfortable bedding, ensure a satisfactory stay. The attentive housekeeping staff maintain high standards of cleanliness, contributing to the hotel’s welcoming environment.
The staff at Luna And Simone Hotel are consistently commended for their friendliness and exceptional service. The family-run nature of the hotel, led by the charming brothers Peter and Bernard, adds a personal touch, making guests feel right at home. Their attentiveness and willingness to assist with travel tips and local recommendations further enhance the guest experience.
Guests also benefit from reliable and fast free WiFi and commend the hotel's family-friendly atmosphere, ideal for those traveling with young children. The proximity to vibrant nightlife and a variety of dining options in the neighborhood adds to the appeal, ensuring guests have plenty to explore after a day of sightseeing.
Despite being a three-star property, Luna And Simone Hotel offers excellent value for money, maintaining high standards of cleanliness and comfort. The historical charm of its Victorian architecture adds to its allure, providing a picturesque and cozy setting in central London. Though some modern amenities like elevators are lacking, the overall experience remains positive, making the hotel a compelling choice for both short and extended stays. Show more
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Categories
Historic Hotel
Family Friendly Hotel
Hotel near Nightlife Spots
3-Star Hotel
Room Types
Single Room with ShowerA modern room with a TV, a work desk, tea and coffee making facilities and a private bathroom with a shower.
Triple RoomA modern room with a TV, a work desk, tea and coffee making facilities and a private bathroom.
Double RoomA modern room with a TV, a work desk, tea and coffee making facilities and a private bathroom.
Twin RoomA modern room with a TV, a work desk, tea and coffee making facilities and a private bathroom.
Guest Reviews
8.6
Very Good
Location
Luna And Simone Hotel boasts an enviable location in the heart of London, making it an ideal base for exploring the city's top attractions. Situated between Victoria and Pimlico stations, both easily reachable on foot, the hotel offers seamless access to public transportation including buses and the Underground. The bus stop right outside the hotel ensures convenient travel around the city, including a 24-hour bus service.
Guests rave about the hotel's central position, describing it as perfect, fantastic and strategic for sightseeing adventures, whether heading to renowned landmarks like Buckingham Palace, Big Ben, Westminster Abbey or the London Eye. The proximity to Victoria Station makes it a great hub for activities, allowing easy access to theater venues like the Apollo Victoria Theatre and popular shows such as Wicked and Hamilton.
The surrounding area offers a quiet yet central neighborhood filled with charming Victorian houses, convenient stores, a variety of dining options and lovely pubs. Reviewers appreciate the peacefulness of the location, which is close enough to the city's hustle and bustle yet tranquil enough for restful nights.
Overall, Luna And Simone Hotel's prime location receives high praise for its accessibility to key tourist attractions, efficient transport links and its serene yet central setting, making it a highly recommended choice for visitors wanting to make the most of their London stay.
Breakfast
The breakfast experience at Luna And Simone Hotel has received overwhelmingly positive feedback, making it a highlight of many guests’ stays. The breakfast service is lauded for being prompt, efficient and friendly, providing a warm, familial welcome that sets a pleasant tone for the day. The food itself is consistently described as delicious with many guests appreciating the typical English breakfast offerings which include toast, eggs, bacon, beans and various cereals.
In addition to the traditional English breakfast, there are options for yogurt and fruit, catering to diverse dietary needs including gluten-free and lactose-free diets. Although the breakfast room is noted to be somewhat small and the choices somewhat limited, the quality and freshness of the food consistently receive high praise. The breakfast is served at the table rather than buffet-style, which many find adds a personal touch to the meal.
Guests commend the hotel for offering a hearty, well-prepared breakfast that includes sweet and savory options with enough variety to start the day satisfied. Despite some mentions of limited choices or a desire for more variety, especially for vegetarians, most reviews emphasize the excellent quality, promptness and attention to detail that characterize the breakfast service.
Overall, Luna And Simone Hotel's breakfast is regarded as a valuable inclusion, enhancing the overall guest experience with its tasty offerings and exceptional service.
Rooms
The rooms at the Luna And Simone Hotel are consistently praised for their cleanliness and comfort. Guests appreciate the spotless conditions, comfortable beds and well-maintained amenities such as functional heaters, fresh towels and adequate lighting. The hotel rooms are well-equipped with everything needed for a pleasant stay, including tea and coffee facilities and some rooms even have balconies.
Despite the overwhelmingly positive remarks about cleanliness and comfort, many reviews note that the rooms are small, compact or narrow, which can make the spaces feel a bit cramped for some guests, especially if staying for an extended period. However, for tourists or short stays, the compact nature of the rooms is generally sufficient. Some rooms can get quite warm, particularly those on higher floors, but fans are provided to offset this.
The rooms are described as cozy, functional and well-designed to maximize the available space. While some rooms may feel dated or could benefit from modernization, overall, they meet the needs of guests looking for value-for-money accommodation in London. The charming Victorian-style hotel is located on a quiet road, adding to the pleasant stay experience with minimal noise disturbances from outside.
In summary, while space may be at a premium, the Luna And Simone Hotel offers clean, comfortable and well-equipped rooms that cater well to the needs of budget-conscious travelers.
Beds
At Luna And Simone Hotel, the beds have garnered varied feedback from guests. While many praise the comfort and coziness with numerous mentions of the beds being very comfortable, super comfortable and providing good support, there are some mixed feelings. The bedding is often described as clean and the pillows as very comfortable, contributing to an overall positive sleep experience for many. Narrowness and firmness appear to be recurring concerns for some guests with a few describing the mattresses as too hard or feeling the springs. Despite these issues, the clean and tidy presentation of the rooms is consistently noted. The hotel’s basic rooms, while small, still manage to deliver a comfortable stay for most, though updates to some beds and mattresses could enhance guest satisfaction further.
Overall, Luna And Simone Hotel offers a generally comfortable sleep environment that many guests appreciate, though improvements in some areas could make the experience more universally positive.
Cleanliness
Luna And Simone Hotel consistently impresses with its top-notch cleanliness, as noted by numerous guest reviews. Guests frequently highlight the hotel's immaculate conditions, describing rooms as spotlessly clean, exceptionally tidy and well-maintained. Many visitors appreciate the diligence of the housekeeping staff, mentioning that rooms and public areas are cleaned daily with meticulous attention to detail. Common areas, including the bathrooms and showers, are also kept in pristine condition. The extensive efforts to maintain cleanliness create a comfortable and welcoming environment, contributing to the hotel's reputation for reliability and comfort. Despite some minor concerns about the carpets, the overall impression remains overwhelmingly positive with guests repeatedly praising the hotel's spotless and organized atmosphere.
Staff
The Luna and Simone Hotel has garnered a remarkable reputation for its exceptional staff and warm, family-oriented atmosphere. Guests consistently praise the staff for their friendliness, attentiveness and efficiency. The hotel's owners, often highlighted as friendly and engaging, are described as going out of their way to make guests feel welcome with many guests specifically mentioning the brothers Peter and Bernard for their charm and helpfulness.
Reviews frequently mention the consistent friendliness and helpfulness of all the staff members, from the reception to the breakfast service. The staff's ability to provide top-notch service with a personal touch has left many guests impressed. The family-run nature of the hotel contributes to a homely and welcoming atmosphere with staff described as treating guests like family.
Cleanliness and service are also standout features with guests noting the hotel's high standards in these areas. Whether it's offering advice on local eateries, assisting with travel tips or simply providing efficient and friendly service, the staff at Luna and Simone Hotel appear to leave a lasting positive impression on their guests. The recurring theme of friendliness, helpfulness and efficiency in the reviews indicates a well-rounded and hospitable experience, making the Luna and Simone Hotel a recommended stay for visitors seeking excellent service in a welcoming environment.
Wi-Fi
The WiFi at Luna And Simone Hotel receives high marks from guests with many highlighting its very good to excellent quality. Numerous reviews praise the super-fast and accessible nature of the WiFi, emphasizing that it worked well throughout their stay. Guests also appreciated the complimentary internet service, noting that it was generally reliable and fast. Only a few mentioned minor issues with connectivity, which were quickly resolved. Overall, the hotel's WiFi service leaves most guests satisfied, making it a reliable choice for travelers who need consistent internet access during their stay.
Family
The Luna And Simone Hotel offers a distinct family-oriented experience deeply appreciated by guests. This family-run establishment exudes a warm and welcoming atmosphere, ensuring visitors feel at home from the moment they arrive. The hotel's environment is family-friendly, making it a safe and accommodating choice for those traveling with young children.
Guests highlight the exceptional service provided by the owners, Peter and Bernard, who are known for their friendliness and dedication. Their warm hospitality and integrity enhance the homely ambiance of the hotel, making it a true British family-run business. The cozy, family-like atmosphere at the hotel is consistently noted, particularly during breakfast, where the family spirit shines through.
With numerous accolades for its family-friendly setting, Luna And Simone Hotel stands out as an excellent option for family travelers looking for a comfortable and safe accommodation. The attentive staff and the personal touch offered by the family running the hotel add a special touch to the guest experience, resulting in memorable stays for families of all sizes.
Nightlife
The Luna and Simone Hotel is ideally positioned for those looking to explore the vibrant nightlife of the area. Situated within walking distance of numerous local pubs, bars and good restaurants, guests will not struggle to find a good place to eat or drink. The neighborhood is filled with various options, from bright and lively places serving the finest food to cozy cafes perfect for a more laid-back experience. The location is not only safe and quiet but also rich with amenities, ensuring visitors have plenty to do after a day of sightseeing. Moreover, being close to the Victoria area means easy access to theatres and a diverse selection of pubs and restaurants, making it a fantastic base for enjoying the local nightlife.
3 Star
Luna And Simone Hotel in London offers a compelling cost-benefit for travelers seeking accommodation in the heart of the city. Its facilities and services, while aligning with what one might expect from a three-star hotel, stand out for their excellent value for money. Guests have consistently praised the cleaning standards, which are noted to be above average for hotels in London of the same category. Rooms are described as warm, clean and equipped with all necessary amenities, though some find them a bit cramped.
The hotel's breakfast, however, receives mixed reviews with several guests pointing out its limited options for sweet and savory dishes relative to the price paid. Despite its dated appearance, the hotel maintains a realistic and practical comfort, making it a valid option for both short and extended stays. The setting is ideal for those looking to explore central London, particularly the Victoria area, making it an excellent budget choice in a prime location. Overall, the Luna And Simone Hotel is a three-star property that delivers great value, cleanliness and essential comforts expected for its rating and price.
Historic
Nestled in the heart of London, the Luna And Simone Hotel offers visitors a chance to stay in an original Victorian building, characterized by its charming Victorian architecture. The hotel is situated in a beautiful Victorian neighborhood, providing a picturesque setting that perfectly embodies classic English charm. The well-maintained and family-run property seamlessly marries historic appeal with modern comforts.
Its prime location makes it an ideal base for exploring notable attractions such as Buckingham Palace, Westminster and the Royal Mews. Conveniently, it is merely a short walk from Victoria train station, ensuring that guests are well-connected to the rest of the city. The hotel’s unique Victorian style, while adding to its old-world charm, does mean that modern amenities such as elevators are not present.
Overall, the Luna And Simone Hotel's Victorian heritage and excellent central London location offer guests a delightful and historically rich experience.
No, Luna And Simone Hotel doesn't have any pool.
No, a spa isn't available at Luna And Simone Hotel.
No, Luna And Simone Hotel doesn't allow dogs.
No, parking facilities aren't available at Luna And Simone Hotel.