NOX Lancaster Gate
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Summary of reviewsNOX Paddington enjoys high praise for its central location in the heart of Paddington, London. Its close proximity to major transport links like Paddington Station and nearby metro stops facilitates easy exploration of the city. Hyde Park is just a short walk away, offering guests a peaceful escape. The area around the hotel is lively yet quiet with an abundance of bars, restaurants and shops, providing excellent connectivity to various parts of London, including the city center and Royal Parks. This strategic location makes the hotel particularly favorable for both tourists and business travelers, adding significant value for money.
The hotel’s rooms are often commended for their cleanliness, modern decor and convenient amenities such as coffee makers, microwaves, refrigerators and air conditioning. The spaciousness of many rooms, especially compared to typical London budget hotels, is a notable highlight. Guests appreciate the well-maintained bathrooms and the general aesthetic of the recently renovated rooms, which contribute to the overall positive experience. The friendly and helpful staff further enhance the stay with many reviews highlighting their exceptional customer service and willingness to assist with any needs.
However, the experience with rooms can be mixed. While many are satisfied with the cleanliness and amenities, some guests encountered issues such as dampness, musty smells and limited lighting, particularly in basement or lower-floor rooms. Noise insulation is another common concern with disturbances from traffic and internal noises affecting some guests. The inconsistency in room upkeep with reports of peeling paint, mold and cleaning oversights, also detracts from the overall experience for some.
The absence of an on-site breakfast is a downside for many guests, who had to seek alternatives in nearby cafes and restaurants like the historic Swan, La Meena and Caffè Nero. This has led to some confusion and disappointment, especially among those who assumed breakfast was included or had paid for it in advance.
Cleanliness feedback varies with many guests complimenting the spotless rooms and daily housekeeping services. Yet, some reported issues like mold in bathrooms, stained bed linens and leftover hair, suggesting a need for more thorough cleaning and maintenance in certain cases.
The staff at NOX Paddington receive largely positive reviews for their approachable and helpful demeanor. Guests frequently commend their friendliness with specific praise for individuals who provided outstanding service, significantly enhancing the overall guest experience.
WiFi at the hotel presents a mixed bag of reviews. While some guests found the connection fast and reliable, others experienced significant issues, particularly in the basement rooms, where the signal was either weak or non-existent, leading to frustrations for those relying on internet access during their stay.
Families find the hotel a suitable option due to its convenient location and family-friendly amenities. While some rooms have experienced issues, accommodating staff often provide upgrades to family rooms at no extra cost, contributing to a generally positive experience. The vibrant nightlife and dining options around the hotel add to its appeal, though noise from street activities and neighboring rooms can be disruptive for light sleepers.
The bed experience is also mixed with many guests praising the comfortable and clean beds, which contribute to a restful sleep. However, a significant number of reviews mention uncomfortable mattresses, sagging beds and small bed sizes, indicating that improvements in the quality and comfort of the beds could enhance the guest experience.
In summary, NOX Paddington offers an enviable location and generally positive experiences with room amenities and staff hospitality. However, inconsistent room conditions, the lack of included breakfast and mixed feedback on cleanliness and WiFi may require potential guests to consider their specific needs and preferences when planning their stay.
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The hotel’s rooms are often commended for their cleanliness, modern decor and convenient amenities such as coffee makers, microwaves, refrigerators and air conditioning. The spaciousness of many rooms, especially compared to typical London budget hotels, is a notable highlight. Guests appreciate the well-maintained bathrooms and the general aesthetic of the recently renovated rooms, which contribute to the overall positive experience. The friendly and helpful staff further enhance the stay with many reviews highlighting their exceptional customer service and willingness to assist with any needs.
However, the experience with rooms can be mixed. While many are satisfied with the cleanliness and amenities, some guests encountered issues such as dampness, musty smells and limited lighting, particularly in basement or lower-floor rooms. Noise insulation is another common concern with disturbances from traffic and internal noises affecting some guests. The inconsistency in room upkeep with reports of peeling paint, mold and cleaning oversights, also detracts from the overall experience for some.
The absence of an on-site breakfast is a downside for many guests, who had to seek alternatives in nearby cafes and restaurants like the historic Swan, La Meena and Caffè Nero. This has led to some confusion and disappointment, especially among those who assumed breakfast was included or had paid for it in advance.
Cleanliness feedback varies with many guests complimenting the spotless rooms and daily housekeeping services. Yet, some reported issues like mold in bathrooms, stained bed linens and leftover hair, suggesting a need for more thorough cleaning and maintenance in certain cases.
The staff at NOX Paddington receive largely positive reviews for their approachable and helpful demeanor. Guests frequently commend their friendliness with specific praise for individuals who provided outstanding service, significantly enhancing the overall guest experience.
WiFi at the hotel presents a mixed bag of reviews. While some guests found the connection fast and reliable, others experienced significant issues, particularly in the basement rooms, where the signal was either weak or non-existent, leading to frustrations for those relying on internet access during their stay.
Families find the hotel a suitable option due to its convenient location and family-friendly amenities. While some rooms have experienced issues, accommodating staff often provide upgrades to family rooms at no extra cost, contributing to a generally positive experience. The vibrant nightlife and dining options around the hotel add to its appeal, though noise from street activities and neighboring rooms can be disruptive for light sleepers.
The bed experience is also mixed with many guests praising the comfortable and clean beds, which contribute to a restful sleep. However, a significant number of reviews mention uncomfortable mattresses, sagging beds and small bed sizes, indicating that improvements in the quality and comfort of the beds could enhance the guest experience.
In summary, NOX Paddington offers an enviable location and generally positive experiences with room amenities and staff hospitality. However, inconsistent room conditions, the lack of included breakfast and mixed feedback on cleanliness and WiFi may require potential guests to consider their specific needs and preferences when planning their stay.
Boutique-style Hotel
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
3-Star Hotel
Guest Reviews
Nestled in the heart of Paddington, 'NOX Paddington' boasts an unbeatable location appreciated by its guests. The hotel's proximity to major transport links, including Paddington Station and several nearby metro stops, makes it a prime choice for visitors looking to explore London with ease. Hyde Park is just a short stroll away, providing an ideal spot for leisurely walks or a quick escape from the city's hustle and bustle.
The central positioning of the hotel offers convenient access to numerous bars, restaurants and shops, ensuring that everything one might need is close at hand. Guests frequently highlight the hotel's fantastic connectivity, which simplifies reaching popular attractions and various parts of the city, including the city center and the Royal Parks.
The vibrant neighborhood around NOX Paddington is described as both quiet and strategic, making it perfect for tourists and business travelers alike. The excellent transport links also mean seamless connections to Heathrow Airport and other key destinations. Given its highly rated location, it is no surprise that the hotel is considered a great value for money, providing a comfortable and convenient base for anyone looking to explore London.
NOX Paddington, while offering an array of appealing rooms and a prime location, falls short on one critical amenity for many travelers: breakfast. Guests frequently mentioned the lack of breakfast options directly at the hotel with several stating that they had to seek alternatives nearby. Fortunately, options like the historic Swan, La Meena and a conveniently located Caffè Nero provide good alternatives for guests seeking morning meals.
Despite the former provision of breakfast prior to the Covid pandemic, the hotel has since ceased offering this service, which has led to some confusion and disappointment among guests. It's not uncommon to hear that breakfast was either assumed to be included or even paid for, but not delivered. For those planning a stay at NOX Paddington, it's wise to set expectations for breakfast and explore the neighborhood's cafe offerings instead.
NOX Paddington offers a variety of rooms that generally receive praise for their cleanliness, modern decor and convenient amenities. Several guests have found the rooms to be spacious with some noting they were larger than typical London budget hotel rooms. The accommodations often include useful amenities such as coffee makers, microwaves, refrigerators and air conditioning, which is appreciated, especially during hot days.
Many reviews highlight the room decor as modern and pleasant, frequently mentioning recent renovations. The spacious, well-maintained bathrooms also received positive remarks. The hotel's central location near Paddington Station is another significant plus with many noting the convenience of nearby public transport and dining options. Furthermore, the hotel staff is often described as helpful and friendly, adding to the overall positive experience.
However, there are some drawbacks. Some rooms, especially those in the basement or on the lower floors, suffer from issues such as dampness, musty smells and limited lighting. Noise insulation is a common concern with guests reporting disturbances from both outside traffic and internal noises. Basic comfort issues are also noted with a number of complaints about uncomfortable beds, insufficient bedding and occasional cleanliness issues such as dusty floors and unemptied bins. Some rooms appear not to match their online photos with signs of wear and tear like peeling paint and mold.
Overall, while NOX Paddington has many redeeming qualities such as cleanliness, modern facilities and a prime location, potential guests might want to consider room placement and specific needs to ensure a comfortable stay.
The bed experience at NOX Paddington has received mixed feedback from guests. Many found the beds to be comfortable, often describing them as comfy and of good quality, which contributed to a restful night's sleep. Positive mentions include the cleanliness of the beds with linens and towels being noted as particularly clean and well-maintained. There were also comments on the spacious and tidy rooms, adding to the overall comfort.
However, a significant number of guests reported issues with the mattresses. Complaints ranged from uncomfortable, thin or old mattresses to beds that were too hard or had noticeable springs poking through. Some beds were described as sagging in the middle or causing discomfort due to the springs. A few guests also highlighted problems with the bed sizes, finding them too small and some mentioned lumpy pillows alongside these issues.
Despite the varying opinions, it appears that while some beds were found to be comfortable and conducive to a good night's sleep, there were notable instances where improvements in mattress quality and bed comfort could enhance the guest experience at NOX Paddington.
NOX Paddington offers a mix of experiences regarding cleanliness, as revealed by guest reviews. Many guests found the hotel to be very clean with frequent mentions of spotless rooms, clean air conditioning and a modern, tidy layout. The premises and rooms were often described as exceptionally well-kept with daily room service ensuring fresh towels and a tidy environment. The friendly staff added to the positive experience for those who appreciated the clean and comfortable accommodations.
However, not all reviews were positive. Some guests reported issues with cleanliness, such as mold in the bathroom, stained bed linens and leftover hair on pillows and towels. There were also mentions of dirty and dust-filled rooms with some areas like showers and sinks not being thoroughly cleaned. A few reviewers noted that the room did not match the images online and required more thorough cleaning and maintenance. It seems that while the hotel generally maintains a good standard of cleanliness, there are inconsistent experiences that could affect guest satisfaction. Overall, for those prioritizing cleanliness, the hotel offers a mixed bag with some praising its spotless condition while others highlight areas needing improvement.
NOX Paddington has garnered a wealth of feedback about its staff with the majority of reviews highlighting their friendly and helpful nature. Guests frequently describe the staff as very friendly, welcoming and accommodating. Many specifically mention that employees, including receptionists, are polite, attentive and eager to assist with any needs. Customer service is often noted as a strong point with staff members going out of their way to help with luggage and provide clear explanations.
There are, however, a few mentions of negative experiences, such as instances where staff were perceived as rude or unhelpful. Some guests mentioned encountering communication difficulties and occasional lapses in service, such as rooms not being cleaned daily. Despite these isolated incidents, the overall sentiment remains positive, emphasizing the staff's friendliness and efficiency.
Guests were particularly impressed by certain staff members who provided excellent customer service with a notable mention of a blonde lady at the reception and a man named Michael who received high praise for their helpfulness and professionalism. Overall, the staff at NOX Paddington is largely seen as a significant asset to the hotel, contributing to an enjoyable stay.
When it comes to WiFi at NOX Paddington, the reviews paint a mixed picture. On the positive side, some guests reported that the WiFi worked smoothly, was fast, stable and even very good at times. However, many reviews highlighted significant issues with the hotel's internet service, particularly in the basement. Some guests experienced poor, non-functional or very slow connections with WiFi that occasionally didn't work at all or had hit-and-miss reliability. For those staying longer, the weak signal proved to be a challenge and a few even had to resort to using the network of an adjacent hotel. This inconsistency in the WiFi experience left some guests dissatisfied despite the generally free access provided.
Families looking for a comfortable and conveniently located stay in London might find NOX Paddington a suitable option. The hotel is situated in a quiet neighborhood with easy access to many family-friendly amenities. Hyde Park and Paddington Station are just a 5-minute walk away, making it easy to explore various parts of the city.
Guests can look forward to bright and spacious family rooms. Though some rooms have had issues, including cleanliness and inconvenient arrangements, staff have been accommodating with upgrades to family rooms at no extra cost. The rooms have been described as great for a small family, providing a positive experience overall.
The hotel's amenities support family needs, including the ability to store luggage on the last day, a smooth check-out process and satisfactory customer service. While there are some limitations, like the absence of elevators and weak internet, families have generally found their stays pleasing, particularly when taking advantage of complimentary upgrades.
NOX Paddington enjoys a prime location for those looking to immerse themselves in vibrant nightlife and gastronomic delights. Nestled close to Paddington train station, it provides convenient access to the city center and numerous attractions. The surrounding area is bustling with activities, offering a wealth of bars, restaurants and fantastic dining options. This makes it an excellent choice for social outings, dining adventures and evening entertainment.
However, the lively scene comes with a caveat. Many guests have reported significant noise issues, particularly at night. The sounds from street activities, neighboring rooms and people walking upstairs can be quite intrusive, especially for those staying in basement rooms. The thin walls seem to do little to dampen the noise, which may lead to a less than restful experience for light sleepers.
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Location
The central positioning of the hotel offers convenient access to numerous bars, restaurants and shops, ensuring that everything one might need is close at hand. Guests frequently highlight the hotel's fantastic connectivity, which simplifies reaching popular attractions and various parts of the city, including the city center and the Royal Parks.
The vibrant neighborhood around NOX Paddington is described as both quiet and strategic, making it perfect for tourists and business travelers alike. The excellent transport links also mean seamless connections to Heathrow Airport and other key destinations. Given its highly rated location, it is no surprise that the hotel is considered a great value for money, providing a comfortable and convenient base for anyone looking to explore London.
Breakfast
Despite the former provision of breakfast prior to the Covid pandemic, the hotel has since ceased offering this service, which has led to some confusion and disappointment among guests. It's not uncommon to hear that breakfast was either assumed to be included or even paid for, but not delivered. For those planning a stay at NOX Paddington, it's wise to set expectations for breakfast and explore the neighborhood's cafe offerings instead.
Rooms
Many reviews highlight the room decor as modern and pleasant, frequently mentioning recent renovations. The spacious, well-maintained bathrooms also received positive remarks. The hotel's central location near Paddington Station is another significant plus with many noting the convenience of nearby public transport and dining options. Furthermore, the hotel staff is often described as helpful and friendly, adding to the overall positive experience.
However, there are some drawbacks. Some rooms, especially those in the basement or on the lower floors, suffer from issues such as dampness, musty smells and limited lighting. Noise insulation is a common concern with guests reporting disturbances from both outside traffic and internal noises. Basic comfort issues are also noted with a number of complaints about uncomfortable beds, insufficient bedding and occasional cleanliness issues such as dusty floors and unemptied bins. Some rooms appear not to match their online photos with signs of wear and tear like peeling paint and mold.
Overall, while NOX Paddington has many redeeming qualities such as cleanliness, modern facilities and a prime location, potential guests might want to consider room placement and specific needs to ensure a comfortable stay.
Beds
However, a significant number of guests reported issues with the mattresses. Complaints ranged from uncomfortable, thin or old mattresses to beds that were too hard or had noticeable springs poking through. Some beds were described as sagging in the middle or causing discomfort due to the springs. A few guests also highlighted problems with the bed sizes, finding them too small and some mentioned lumpy pillows alongside these issues.
Despite the varying opinions, it appears that while some beds were found to be comfortable and conducive to a good night's sleep, there were notable instances where improvements in mattress quality and bed comfort could enhance the guest experience at NOX Paddington.
Cleanliness
However, not all reviews were positive. Some guests reported issues with cleanliness, such as mold in the bathroom, stained bed linens and leftover hair on pillows and towels. There were also mentions of dirty and dust-filled rooms with some areas like showers and sinks not being thoroughly cleaned. A few reviewers noted that the room did not match the images online and required more thorough cleaning and maintenance. It seems that while the hotel generally maintains a good standard of cleanliness, there are inconsistent experiences that could affect guest satisfaction. Overall, for those prioritizing cleanliness, the hotel offers a mixed bag with some praising its spotless condition while others highlight areas needing improvement.
Staff
There are, however, a few mentions of negative experiences, such as instances where staff were perceived as rude or unhelpful. Some guests mentioned encountering communication difficulties and occasional lapses in service, such as rooms not being cleaned daily. Despite these isolated incidents, the overall sentiment remains positive, emphasizing the staff's friendliness and efficiency.
Guests were particularly impressed by certain staff members who provided excellent customer service with a notable mention of a blonde lady at the reception and a man named Michael who received high praise for their helpfulness and professionalism. Overall, the staff at NOX Paddington is largely seen as a significant asset to the hotel, contributing to an enjoyable stay.
Wi-Fi
Family
Guests can look forward to bright and spacious family rooms. Though some rooms have had issues, including cleanliness and inconvenient arrangements, staff have been accommodating with upgrades to family rooms at no extra cost. The rooms have been described as great for a small family, providing a positive experience overall.
The hotel's amenities support family needs, including the ability to store luggage on the last day, a smooth check-out process and satisfactory customer service. While there are some limitations, like the absence of elevators and weak internet, families have generally found their stays pleasing, particularly when taking advantage of complimentary upgrades.
Nightlife
However, the lively scene comes with a caveat. Many guests have reported significant noise issues, particularly at night. The sounds from street activities, neighboring rooms and people walking upstairs can be quite intrusive, especially for those staying in basement rooms. The thin walls seem to do little to dampen the noise, which may lead to a less than restful experience for light sleepers.
No, NOX Lancaster Gate doesn't have any pool.
No, a spa isn't available at NOX Lancaster Gate.
No, NOX Lancaster Gate doesn't allow dogs.
No, parking facilities aren't available at NOX Lancaster Gate.
No, NOX Lancaster Gate doesn't have a gym.
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