Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsPrime Inn is highly praised for its exceptional location in London’s well-connected Paddington district. With just a short walk to Paddington Station, guests find it incredibly convenient for accessing public transportation and key attractions like Hyde Park, Oxford Street and Kensington Gardens. The area is described as safe, quiet and adorned with numerous eateries and shops, making it ideal for both short and extended stays.
The complimentary breakfast at Prime Inn garners positivity with its varied and satisfying range of options, including freshly baked croissants and real scrambled eggs. Despite the cramped breakfast area often described as noisy and uncomfortable, the quality and variety of the food generally exceed expectations, offering good value for money.
Clean, modern and functional rooms meet basic needs well. Amenities such as a television, kettle, fridge and hairdryer ensure a comfortable stay. While rooms are often noted to be small, they are praised for their cleanliness and modern decor. Daily housekeeping maintains high standards, though minor cleanliness issues occasionally arise. Beds are particularly highlighted for their comfort, contributing significantly to guests' overall positive experiences.
The staff at Prime Inn receive consistent commendation for their friendliness and professionalism. Guests appreciate the attentiveness and efficiency of the team with particular praise for Ali at reception, who stands out for his exceptional service. The helpful and courteous demeanor of the staff enhances the welcoming atmosphere and contributes to an enjoyable stay.
Wi-Fi at Prime Inn generally receives positive reviews for speed and reliability, though consistency issues are noted, particularly on higher floors. The lobby area provides the most reliable connection.
Parking options are also appreciated, being both convenient and secure. Although there is a daily charge, guests find the parking facilities good value for money, supported by staff assistance in arranging parking spots.
The hotel's location offers easy access to vibrant nightlife with numerous pubs, bars and restaurants within walking distance. The safe neighborhood further boosts its appeal for those wishing to explore local cafes and nightlife.
Overall, Prime Inn maintains a reputation for providing clean, comfortable and well-located accommodations at budget-friendly rates. The combination of excellent service, commendable amenities and strategic location makes it a favorable choice for travelers exploring London. Show more
Read review summaries for all categories
Categories
Guest House near Nightlife Spots
Guest House with Parking
Small Guest House
Room Types
Double RoomA flat-screen TV, tea and coffee making facilities, a hairdryer and a modern private bathroom are included in this room.
Twin RoomA flat-screen TV, tea and coffee making facilities, a hairdryer and a modern private bathroom are included in this room.
Single RoomA flat-screen TV, tea and coffee making facilities, a hairdryer and a modern private bathroom are included in this room.
Triple RoomA flat-screen TV, tea and coffee making facilities, a hairdryer and a modern private bathroom are included in this room.
Family RoomA flat-screen TV, tea and coffee making facilities, a hairdryer and a modern private bathroom are included in this room.
Family SuiteThe unit offers 3 beds.
Guest Reviews
7.4
Good
Location
Prime Inn boasts an exceptional location in a charming and well-connected district of London. Guests appreciate its proximity to Paddington Station, which is typically just a 5 to 10-minute walk away, making it incredibly convenient for accessing public transportation, including subway lines, buses and trains. The hotel's central location ensures easy access to major attractions, Hyde Park, restaurants, pubs, parks and grocery stores.
Travelers find the area ideal for both short and extended stays due to its strategic location near key landmarks like Oxford Street and Kensington Gardens. It's also praised for its ease of access to Heathrow Airport via the 15-minute express train from Paddington. The neighborhood itself is described as safe, quiet and beautiful, adorned with numerous eateries and shops.
In summary, Prime Inn’s central and efficient location, combined with its budget-friendly rates, makes it a favorable choice for visitors keen on exploring London with ease.
Breakfast
Prime Inn offers a breakfast that is both varied and satisfying with a range of sweet and savory options. Many guests found the breakfast to be plentiful, delicious and promptly replenished, ensuring a consistent experience throughout their stay. Notably, the breakfast features freshly baked croissants, real scrambled eggs and a selection of fruits, bread and yogurt. This complimentary breakfast is generally viewed as a good value for money, providing a solid start to the day.
However, the breakfast area tends to be a point of contention. The room is frequently described as very small, cramped and sometimes uncomfortable, especially during busy periods. The limited seating can result in a wait for a table and the noise levels can be high, making a relaxed breakfast experience elusive for some. Despite this, the variety and quality of the food itself often exceed guests' expectations, offering options that cater to different tastes, including gluten-free choices.
On the downside, some guests noted that the breakfast could use more traditional items like sausages and bacon and there were occasional reports of cold food and poor coffee. Overall, while the small breakfast area poses challenges, the ample and diverse food options generally receive positive remarks and contribute to a pleasant stay at Prime Inn.
Rooms
Prime Inn offers clean, modern and functional accommodations that generally meet basic needs for short stays. The rooms come well-equipped with amenities such as a television, kettle with complimentary coffee, fridge and hairdryer. They are kept clean with daily housekeeping and some have been recently refurbished, featuring modern decor and new bathrooms. Beds are frequently noted as comfortable, adding to the overall experience.
However, a common point of feedback is that rooms are quite small, often described as tiny or cramped, especially for groups or families. Bathrooms also fall on the smaller side, sometimes even being described as tiny or closet-like. Despite their size, the interiors are well-organized and maintain a cozy feel.
The functionality of the rooms suits those looking for practicality over luxury, fitting the bill for short term stays but perhaps less so for extended visits. Some rooms have minor cleanliness issues and occasional maintenance shortfalls like mold spots, cobwebs or chipped ceiling paint, but overall, the focus on cleanliness is evident with many reviews praising the tidy and spotless condition at arrival.
Although some rooms are situated in less desirable areas of the hotel, such as the basement, above-average room attributes like large flat-screen TVs and modern fittings make the stay more pleasant. However, sound insulation could be better in some rooms and views from the windows are not always attractive.
Despite the occasional shortcomings, Prime Inn maintains a reputation for cleanliness and comfort. The location is convenient, making it an excellent choice for travelers looking for a well-maintained, no-fuss accommodation in the Paddington area.
Beds
Travelers staying at Prime Inn consistently praise the hotel for its comfortable and clean beds. Many reviews highlight the coziness and comfort of the beds, emphasizing that they contribute significantly to a good night's sleep. The furnishings in the rooms are described as new and well-maintained, adding to the overall comfort of the stay. Although some guests mentioned issues with the softness and flatness of the pillows, the general consensus is that the beds are more comfortable than those found in average London hotels.
Guests found the bedding to be fresh and clean with the mattresses receiving particular commendation for their comfort. The rooms and beds are described as newly renovated and spotless, ensuring a pleasant and hygienic environment. While a few guests noted minor issues such as tired room furniture and less-than-ideal pillow comfort, most visitors were satisfied with the bed quality. The accommodations also offer great value for money, making Prime Inn a commendable choice for travelers seeking comfortable lodging in London.
Cleanliness
The Prime Inn boasts a generally high standard of cleanliness, as echoed by numerous guest reviews. Many visitors noted the rooms are clean, well-maintained and often exceeded expectations. The cleanliness of the bathrooms consistently received favorable comments with the property's housekeeping frequently praised for its diligent daily service, including the replenishment of towels and toiletries.
However, some minor criticisms do arise. A few guests pointed out areas that required closer attention, such as dusty floors and occasional overlooked corners. Issues like cobwebs, hair and even chewing gum were occasionally mentioned but seem sporadic rather than systemic.
Overall, the Prime Inn offers a clean and pleasant stay with rooms that are both comfortable and tidy. The hotel's consistent cleaning schedule and attention to replenishing amenities daily contribute to a mostly positive experience, making it a commendable choice for travelers valuing cleanliness.
Staff
The staff at Prime Inn consistently receive high praise for their friendliness and professionalism. Guests frequently highlight the attentiveness and efficiency of the staff with many noting their helpfulness in addressing various needs, from booking cars to handling luggage. Ali, a member of the reception team, is often singled out for his exceptional service and dedication, making guests feel particularly welcomed and supported throughout their stay. Many reviews emphasize the warm, courteous and smiling demeanor displayed by the entire team, contributing to an overall pleasant and accommodating atmosphere at the hotel. Despite a few isolated criticisms, the consensus underscores the staff’s commitment to excellent customer service and their role in ensuring a comfortable and enjoyable experience for guests.
Wi-Fi
Prime Inn offers a generally positive Wi-Fi experience with several guests highlighting good, fast and excellent connections. However, issues arise with consistency, especially in certain areas of the hotel. While many guests enjoyed reliable and quick internet, allowing them to stay connected effortlessly, others experienced significant challenges. The most consistent issues appeared on higher floors with several reviews mentioning no or poor Wi-Fi signals on the 4th floor. The signal was reported to work adequately mainly in the lobby or reception area. These mixed reviews suggest that while the Prime Inn has the potential for a strong internet service, it currently lacks uniformity throughout the building.
Parking
Prime Inn offers convenient and secure parking options, which guests appreciate despite the added costs. With parking available right next to the hotel, it provides a safe and accessible space for travelers' vehicles. Many guests noted the helpfulness of staff, especially Ali, in arranging parking spots and ensuring a smooth experience. The location benefits from good parking facilities and although there's a daily charge of £20, the parking lot is considered good value for money. Despite limited spaces, the hotel makes an effort to accommodate parking needs and even offer upgrades when possible. The added convenience of vehicle transfers to the airport further enhances the overall experience for those traveling by car.
Nightlife
Prime Inn boasts a fabulous location just minutes from key landmarks such as Edgeware Road, Oxford Street and even a longer stroll to Harrods. The hotel is ideally situated for those looking to enjoy the vibrant nightlife with numerous pubs, bars and restaurants within walking distance. Guests rave about the proximity to a good selection of dining and drinking options, which are conveniently located across the road and nearby. The neighborhood is described as safe, enhancing the appeal for those keen on exploring local cafes and nightlife. Noteworthy nearby attractions include Winter Wonderland in Hyde Park and Madame Tussaud's, making Prime Inn a solid choice for a well-rounded city experience both night and day.
No, Prime Inn doesn't have any pool.
No, a spa isn't available at Prime Inn.
No, Prime Inn doesn't allow dogs.
Yes, parking facilities are available at Prime Inn.