Riu Plaza London Victoria
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Summary of reviewsSituated in an exceptional location near Victoria Station, Riu Plaza London Victoria offers unparalleled convenience for exploring Central London. Guests frequently praise the hotel's proximity to key landmarks such as Buckingham Palace, Westminster Abbey and the London Eye. The immediate access to multiple transportation options and the close location to theatres, restaurants, cafes and shops make it a top choice for both leisure and business travelers.
The hotel itself is modern, clean and well-maintained with comfortable and spacious rooms that often provide stunning views of the city. The rooms are described as stylish, well-appointed and suitable for families or larger groups. However, there are occasional mentions of variability in room sizes and some windowless rooms.
The breakfast at Riu Plaza London Victoria is a highlight, earning high marks for its extensive variety and quality. Guests appreciate the wide range of delicious options, from fresh fruits to traditional English fare. Despite occasional inconveniences such as crowded breakfast areas and having to cross a busy road to reach the breakfast venue, the overall experience is positive with the breakfast contributing to a good start of the day.
However, evening dining receives mixed reviews. While some guests enjoy the quality and value of the dinner offerings, many are surprised by the lack of consistent availability, leading them to explore nearby dining options. The hotel's bar is noted for good drinks but limited selection and space and an early closing time.
Cleanliness is a strong point for the hotel with numerous reviews commending the spotless and modern environment. The staff’s friendliness and professionalism further enhance the overall guest experience. Guests notably appreciate the attentive and accommodating service from the front desk, housekeeping and breakfast staff, although minor discrepancies in service consistency are occasionally mentioned.
WiFi quality at the hotel varies; many guests report excellent connectivity and speed throughout the property. However, a few experience issues such as intermittent availability and slow speeds, particularly in certain areas like the basement.
For families, Riu Plaza London Victoria provides spacious, clean rooms and a generally welcoming environment. However, noise levels and occasional unmet requests for additional amenities like cots or cribs are points of concern.
Overall, Riu Plaza London Victoria stands out for its modern design, comfort and superior location, offering great value for money, especially for those prioritizing cleanliness and convenient access to Central London attractions. While some elements might fall short of four-star expectations, the positive aspects largely contribute to an enjoyable stay.
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The hotel itself is modern, clean and well-maintained with comfortable and spacious rooms that often provide stunning views of the city. The rooms are described as stylish, well-appointed and suitable for families or larger groups. However, there are occasional mentions of variability in room sizes and some windowless rooms.
The breakfast at Riu Plaza London Victoria is a highlight, earning high marks for its extensive variety and quality. Guests appreciate the wide range of delicious options, from fresh fruits to traditional English fare. Despite occasional inconveniences such as crowded breakfast areas and having to cross a busy road to reach the breakfast venue, the overall experience is positive with the breakfast contributing to a good start of the day.
However, evening dining receives mixed reviews. While some guests enjoy the quality and value of the dinner offerings, many are surprised by the lack of consistent availability, leading them to explore nearby dining options. The hotel's bar is noted for good drinks but limited selection and space and an early closing time.
Cleanliness is a strong point for the hotel with numerous reviews commending the spotless and modern environment. The staff’s friendliness and professionalism further enhance the overall guest experience. Guests notably appreciate the attentive and accommodating service from the front desk, housekeeping and breakfast staff, although minor discrepancies in service consistency are occasionally mentioned.
WiFi quality at the hotel varies; many guests report excellent connectivity and speed throughout the property. However, a few experience issues such as intermittent availability and slow speeds, particularly in certain areas like the basement.
For families, Riu Plaza London Victoria provides spacious, clean rooms and a generally welcoming environment. However, noise levels and occasional unmet requests for additional amenities like cots or cribs are points of concern.
Overall, Riu Plaza London Victoria stands out for its modern design, comfort and superior location, offering great value for money, especially for those prioritizing cleanliness and convenient access to Central London attractions. While some elements might fall short of four-star expectations, the positive aspects largely contribute to an enjoyable stay.
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Accessible Hotel
Hotel with Gym
Small Hotel
4-Star Hotel
Guest Reviews
The reviews for the Riu Plaza London Victoria highlight its exceptional location as the primary attraction. Situated near Victoria Station, the hotel offers immediate access to rail, underground and coach services, making it incredibly convenient for exploring Central London. Guests frequently mention the ease of reaching tourist landmarks like Buckingham Palace, Westminster Abbey, Big Ben and the London Eye. The proximity to the theatre district, including the Apollo Victoria Theatre, adds to its appeal for those interested in the arts.
In addition to its strategic placement near major transportation hubs, the location is described as central, ensuring that numerous restaurants, cafes and shops are just a short walk away. Guests appreciate the convenience of having such amenities and popular attractions within easy reach, enhancing their overall experience of visiting the city.
The hotel itself is noted for being modern and clean with comfortable and spacious rooms that offer great city views. Visitors also commend the friendly and helpful staff and praise the quality of the breakfast. Overall, the Riu Plaza London Victoria emerges as a perfect choice for travelers seeking a well-located, comfortable and convenient hotel in the heart of London.
The breakfast at Riu Plaza London Victoria is a standout feature, consistently praised by guests for its extensive variety and delicious offerings. Many reviews highlight the excellent selection of both hot and cold dishes, ensuring that there is something to suit every palate, whether one prefers traditional English fare or a continental breakfast. The wide range of choices includes fresh fruits, yogurts, juices, various pastries, scrambled eggs, sausages and more, appealing to those with specific dietary requirements as well.
Despite the occasional gripe about having to cross the street to reach the breakfast venue, guests still appreciate the high quality and freshness of the food. The buffet setup is often described as very good with fresh and tasty options available until late morning. Standout elements like vegan milk options and perfectly brewed coffee also add to the positive experience.
However, the breakfast area can become quite crowded and busy, occasionally leading to a less comfortable dining experience. Some guests noted minor issues with the temperature of hot foods such as scrambled eggs and bacon and there were a few mentions of limited vegetarian or vegan options.
Overall, the breakfast at Riu Plaza London Victoria receives high marks for variety, quality and service, making it a wonderful way to start the day for guests at this conveniently located hotel.
At Riu Plaza London Victoria, the evening dining experience presents a mixed bag. Guests frequently appreciate the excellent quality and value of the evening meals available on site. However, many found it surprising that the hotel does not offer consistent dinner facilities despite what was advertised in the room information. As such, several guests found themselves exploring nearby dining options, of which many commend the variety and proximity.
While the breakfast offerings received praise for their good quality and selection, the lack of evening and afternoon meal options often left visitors wanting more. The hotel's bar, although noted for its good drinks, was considered limited with an early closing time and a small space that some felt could benefit from a larger selection of snacks. There were also mentions of no hot beverage facilities such as tea bags or coffee machines in the rooms, which some guests missed.
Guests also highlighted the inconvenience caused by having the main restaurant located across a busy road, which required crossing for breakfast. A number of reviews mentioned specific issues like small bar capacity, no draught beer, early closures and a desire for room service or an onsite restaurant for lunch and dinner. Complaints about the hot buffet food being lukewarm and the breakfast eggs being lumpy and cold were also noted.
Despite these setbacks, the overall sentiment leans positively towards the quality of the food with some guests enjoying delicious dishes and good beverage options. The potential improvements in the dining facilities and services are clear, yet the appeal of nearby dining spots and the convenient location of the hotel provide ample alternatives for a satisfying dining experience.
The guest reviews for 'Riu Plaza London Victoria' highlight several noteworthy aspects of the hotel's rooms. The majority of the feedback praises the cleanliness, modernity and comfort of the rooms. Many guests found their rooms to be spacious, well-appointed and boasting stylish, contemporary decor. Some reviews specifically point out the large size of the rooms, making them suitable for families or larger groups.
Additionally, the views from the rooms were frequently mentioned with many guests enjoying vistas of central London and landmarks such as the London Eye. The beds were often described as very comfortable and guests appreciated the well-maintained and quiet environment.
However, there were a few recurring criticisms. Some guests felt that certain rooms were smaller than expected and a few were dissatisfied with windowless rooms, particularly those located in the basement. Despite these issues, the overall sentiment remains positive with guests often highlighting the hotel's prime location, near restaurants, shops and Victoria Station.
In summary, 'Riu Plaza London Victoria' offers clean, modern and well-equipped rooms with a mix of spacious layouts and beautiful views, albeit with some variability in room sizes and window availability. The hotel's comfort and centrale location make it a strong contender for a pleasant stay in London.
The reviews for the beds at the Riu Plaza London Victoria are predominantly positive. Guests frequently praise the beds for being comfortable with many describing them as very comfortable or even super comfortable. The rooms are noted for having large, cozy beds and several reviews highlight both the cleanliness of the beds and the quality of the mattresses. Travelers appreciate firm and supportive beds, although a few mention variations in firmness. The addition of multiple pillows is suggested by some, as some found the single pillow provided to be thin or uncomfortable. Overall, the bedding generally leaves guests satisfied, attributing to a restful and pleasant stay.
Riu Plaza London Victoria emerges as a top-tier choice for travelers prioritizing cleanliness and comfort in their stay. The hotel's proximity to Victoria Station adds convenience to its modern, spotless environment. Guests frequently highlight the hotel's immaculately maintained spaces with rooms described as clean, fresh and well-laid-out. The breakfast area receives particular praise for being spotless, contributing to an inviting atmosphere for the day's first meal.
The hotel's interiors, including corridors, were maintained to high standards of cleanliness, although some guests noted occasional lapses. Despite a few isolated incidents, such as missed spots by housekeeping and occasional noise from cleaning staff, the overwhelming sentiment remains positive.
The hotel's modern design and decor contribute to its fresh and welcoming ambiance, making it appealing for both business and leisure travelers. The property consistently receives commendations for its cleanliness with many describing it as exceptionally or spotlessly clean.
Facilities are not only clean but also modern and well-equipped. Guests appreciate the spacious and comfortable rooms which are regularly cleaned, ensuring a pleasant stay. Moreover, the staff's friendliness and professionalism enhance the overall experience.
However, there are minor criticisms regarding housekeeping frequency and thoroughness with some areas such as bathrooms occasionally falling short of perfection. Despite these minor drawbacks, Riu Plaza London Victoria stands out for its dedication to maintaining a clean and modern environment, making it a reliable choice for travelers.
The Riu Plaza London Victoria has received abundant praise for its exceptional staff, who have left a significant positive impression on guests. Descriptions of the team often highlight their friendly, helpful and professional demeanor. Many guests found the service to be excellent with staff members going out of their way to ensure a pleasant stay. Housekeeping received commendations for their consistent effectiveness and polite interactions.
Guests particularly appreciated the front desk staff, noting their efficiency and welcoming attitude, which extended to assisting with early check-ins and promptly addressing any questions or issues. The bellboys and porters were repeatedly mentioned for their helpfulness during check-in and checkout.
The breakfast and service staff were recognized for their attentiveness and accommodating nature, contributing to a pleasant dining experience. Specific employees, like Shandy from reception and the porters Lou and Vincent, were highlighted for their exemplary service and friendliness.
However, some feedback indicated inconsistencies, especially regarding the reception staff with a few guests finding them unwelcoming or not knowledgeable about the city. Despite these sporadic criticisms, the overwhelming sentiment among guests was positive with many praising the staff's enthusiasm, politeness and readiness to assist, enhancing the overall experience at the hotel.
The WiFi experience at Riu Plaza London Victoria presents a mix of opinions. Many guests were pleased with the internet connection, describing it as excellent, fast, reliable and widespread throughout the hotel. Some even reported notably high speeds of around 120 Mbps, which facilitated activities such as streaming seamlessly.
However, not all guests shared this positive experience. A few encountered difficulties such as the WiFi being down intermittently, the inability to connect their devices and complications in accessing the free service. Some guests found the internet problematic or unstable with issues like needing updates, slow speeds in the room and even a WiFi dead zone in the basement.
Despite these challenges, the hotel offers many modern conveniences such as USB charging ports and decent internet connection speeds overall. The reception staff were praised for their responsiveness in assisting with WiFi issues. For those relying heavily on internet connectivity, it’s worth noting the occasional temperamental nature of the service, though many found it better than expected.
Riu Plaza London Victoria provides a mixed experience for families with numerous reviews highlighting both positive and negative aspects. Many guests noted that the hotel offers spacious and clean family rooms, some equipped with comfortable beds, sofa beds or cots upon arrival. These family rooms often come with beautiful city views and are described as large enough to comfortably accommodate families of various sizes, from three to four members. Some reviews even mentioned the pleasure of specific touches like chocolates on the pillows or complimentary biscuits with drinks.
Staff interactions were generally praised, as guests found them professional, kind and particularly friendly with children, enhancing the family-friendly atmosphere. The clean, well-maintained rooms added to the overall satisfaction and the breakfast options received positive mentions.
On the downside, certain reviews pointed out that not all rooms were adequately sized for families and some lacked essential family amenities such as cribs and high chairs. Noise levels were a significant issue for several families, as rooms were not very soundproof, leading to disturbances at night. Specific requests, like additional beds or cots, were sometimes unmet and there were comments about the lack of facilities specifically catering to family activities.
Despite these drawbacks, the hotel was generally deemed good value for families, offering a safe and welcoming environment for children.
Riu Plaza London Victoria, a purported four-star hotel, boasts clean and modern facilities that many guests found to be great value for money. The hotel’s clean and contemporary design stands out, providing an overall pleasant environment for guests.
However, some visitors felt that certain elements did not live up to the four-star claim. For instance, the use of linoleum flooring and plastic cups in the bathroom lowered the perceived quality. While the buffet breakfast met expectations for a four-star hotel, the variety could be improved.
Several guests had issues with customer service, mentioning staff being unkind or unprofessional and inadequate assistance with key cards. The lack of amenities such as 24-hour room service, a restaurant and bottled water in rooms also seemed inconsistent with four-star standards.
Despite these setbacks, the hotel offers excellent value for its facilities with many calling it a good or even fantastic option for a stay in London. Although some find it a bit pricey, others remain satisfied with their experience, noting the modern environment and good breakfast selection. For those looking for a clean, modern stay in London, Riu Plaza London Victoria could be a viable option, albeit with tempered expectations regarding service and amenities.
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Location
In addition to its strategic placement near major transportation hubs, the location is described as central, ensuring that numerous restaurants, cafes and shops are just a short walk away. Guests appreciate the convenience of having such amenities and popular attractions within easy reach, enhancing their overall experience of visiting the city.
The hotel itself is noted for being modern and clean with comfortable and spacious rooms that offer great city views. Visitors also commend the friendly and helpful staff and praise the quality of the breakfast. Overall, the Riu Plaza London Victoria emerges as a perfect choice for travelers seeking a well-located, comfortable and convenient hotel in the heart of London.
Breakfast
Despite the occasional gripe about having to cross the street to reach the breakfast venue, guests still appreciate the high quality and freshness of the food. The buffet setup is often described as very good with fresh and tasty options available until late morning. Standout elements like vegan milk options and perfectly brewed coffee also add to the positive experience.
However, the breakfast area can become quite crowded and busy, occasionally leading to a less comfortable dining experience. Some guests noted minor issues with the temperature of hot foods such as scrambled eggs and bacon and there were a few mentions of limited vegetarian or vegan options.
Overall, the breakfast at Riu Plaza London Victoria receives high marks for variety, quality and service, making it a wonderful way to start the day for guests at this conveniently located hotel.
Dinner
While the breakfast offerings received praise for their good quality and selection, the lack of evening and afternoon meal options often left visitors wanting more. The hotel's bar, although noted for its good drinks, was considered limited with an early closing time and a small space that some felt could benefit from a larger selection of snacks. There were also mentions of no hot beverage facilities such as tea bags or coffee machines in the rooms, which some guests missed.
Guests also highlighted the inconvenience caused by having the main restaurant located across a busy road, which required crossing for breakfast. A number of reviews mentioned specific issues like small bar capacity, no draught beer, early closures and a desire for room service or an onsite restaurant for lunch and dinner. Complaints about the hot buffet food being lukewarm and the breakfast eggs being lumpy and cold were also noted.
Despite these setbacks, the overall sentiment leans positively towards the quality of the food with some guests enjoying delicious dishes and good beverage options. The potential improvements in the dining facilities and services are clear, yet the appeal of nearby dining spots and the convenient location of the hotel provide ample alternatives for a satisfying dining experience.
Rooms
Additionally, the views from the rooms were frequently mentioned with many guests enjoying vistas of central London and landmarks such as the London Eye. The beds were often described as very comfortable and guests appreciated the well-maintained and quiet environment.
However, there were a few recurring criticisms. Some guests felt that certain rooms were smaller than expected and a few were dissatisfied with windowless rooms, particularly those located in the basement. Despite these issues, the overall sentiment remains positive with guests often highlighting the hotel's prime location, near restaurants, shops and Victoria Station.
In summary, 'Riu Plaza London Victoria' offers clean, modern and well-equipped rooms with a mix of spacious layouts and beautiful views, albeit with some variability in room sizes and window availability. The hotel's comfort and centrale location make it a strong contender for a pleasant stay in London.
Beds
Cleanliness
The hotel's interiors, including corridors, were maintained to high standards of cleanliness, although some guests noted occasional lapses. Despite a few isolated incidents, such as missed spots by housekeeping and occasional noise from cleaning staff, the overwhelming sentiment remains positive.
The hotel's modern design and decor contribute to its fresh and welcoming ambiance, making it appealing for both business and leisure travelers. The property consistently receives commendations for its cleanliness with many describing it as exceptionally or spotlessly clean.
Facilities are not only clean but also modern and well-equipped. Guests appreciate the spacious and comfortable rooms which are regularly cleaned, ensuring a pleasant stay. Moreover, the staff's friendliness and professionalism enhance the overall experience.
However, there are minor criticisms regarding housekeeping frequency and thoroughness with some areas such as bathrooms occasionally falling short of perfection. Despite these minor drawbacks, Riu Plaza London Victoria stands out for its dedication to maintaining a clean and modern environment, making it a reliable choice for travelers.
Staff
Guests particularly appreciated the front desk staff, noting their efficiency and welcoming attitude, which extended to assisting with early check-ins and promptly addressing any questions or issues. The bellboys and porters were repeatedly mentioned for their helpfulness during check-in and checkout.
The breakfast and service staff were recognized for their attentiveness and accommodating nature, contributing to a pleasant dining experience. Specific employees, like Shandy from reception and the porters Lou and Vincent, were highlighted for their exemplary service and friendliness.
However, some feedback indicated inconsistencies, especially regarding the reception staff with a few guests finding them unwelcoming or not knowledgeable about the city. Despite these sporadic criticisms, the overwhelming sentiment among guests was positive with many praising the staff's enthusiasm, politeness and readiness to assist, enhancing the overall experience at the hotel.
Wi-Fi
However, not all guests shared this positive experience. A few encountered difficulties such as the WiFi being down intermittently, the inability to connect their devices and complications in accessing the free service. Some guests found the internet problematic or unstable with issues like needing updates, slow speeds in the room and even a WiFi dead zone in the basement.
Despite these challenges, the hotel offers many modern conveniences such as USB charging ports and decent internet connection speeds overall. The reception staff were praised for their responsiveness in assisting with WiFi issues. For those relying heavily on internet connectivity, it’s worth noting the occasional temperamental nature of the service, though many found it better than expected.
Family
Staff interactions were generally praised, as guests found them professional, kind and particularly friendly with children, enhancing the family-friendly atmosphere. The clean, well-maintained rooms added to the overall satisfaction and the breakfast options received positive mentions.
On the downside, certain reviews pointed out that not all rooms were adequately sized for families and some lacked essential family amenities such as cribs and high chairs. Noise levels were a significant issue for several families, as rooms were not very soundproof, leading to disturbances at night. Specific requests, like additional beds or cots, were sometimes unmet and there were comments about the lack of facilities specifically catering to family activities.
Despite these drawbacks, the hotel was generally deemed good value for families, offering a safe and welcoming environment for children.
4 Star
However, some visitors felt that certain elements did not live up to the four-star claim. For instance, the use of linoleum flooring and plastic cups in the bathroom lowered the perceived quality. While the buffet breakfast met expectations for a four-star hotel, the variety could be improved.
Several guests had issues with customer service, mentioning staff being unkind or unprofessional and inadequate assistance with key cards. The lack of amenities such as 24-hour room service, a restaurant and bottled water in rooms also seemed inconsistent with four-star standards.
Despite these setbacks, the hotel offers excellent value for its facilities with many calling it a good or even fantastic option for a stay in London. Although some find it a bit pricey, others remain satisfied with their experience, noting the modern environment and good breakfast selection. For those looking for a clean, modern stay in London, Riu Plaza London Victoria could be a viable option, albeit with tempered expectations regarding service and amenities.
No, Riu Plaza London Victoria doesn't have any pool.
No, a spa isn't available at Riu Plaza London Victoria.
No, Riu Plaza London Victoria doesn't allow dogs.
No, parking facilities aren't available at Riu Plaza London Victoria.
Yes, Riu Plaza London Victoria has a gym.
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