The Bailey's Hotel London Kensington

London , , 140 Gloucester Road (Show on Map)
8.0
Very Good


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Summary of reviewsThe Bailey's Hotel London Kensington enjoys an outstanding reputation primarily for its exceptional location. Sited advantageously near the Gloucester Road tube station, guests appreciate the ease of access to multiple Underground lines, positioning it as an ideal gateway to London's key attractions including the Royal Albert Hall, Natural History Museum and Kensington High Street. The picturesque, quiet neighborhood featuring nearby parks like Hyde Park and Kensington Gardens adds to the quintessential London experience. The charming architecture and well-maintained facilities further contribute to guests' positive impressions.

The breakfast service at the hotel draws mixed reactions. On the one hand, guests often delight in the diverse and delicious offerings such as the full English breakfast, continental selections and excellent coffee. Conversely, criticisms center around the limited space leading to long waits and an overpriced buffet that lacks diverse options for specific dietary needs. Some issues noted include the temperature and cleanliness of the food along with service inefficiencies. Consequently, nearby cafes are recommended as alternatives.

Dinner at the hotel also brings varied feedback. Many guests praise the flavorful dishes at the Asian restaurant and enjoy the exquisite cocktails from the bar. However, there's a desire for more diverse menu options beyond Asian cuisine. Issues such as slow service, restaurant closures and smells from the kitchen are mentioned, yet the bar's ambiance remains a notable highlight.

Rooms at The Bailey's Hotel are generally seen as clean, comfortable and well-equipped. Guests laude the cleanliness and quiet atmosphere along with comfy beds and thoughtful amenities. However, room sizes often come under scrutiny with some finding them smaller than expected. Additionally, certain rooms exhibit signs of wear, including dirty carpets and outdated furnishings. Temperature control and noise from outside or within the hotel can sometimes be problematic. Despite these drawbacks, the historical decor and friendly staff contribute to a positive overall experience.

Cleanliness receives predominantly high praise with rooms and common areas frequently described as spotless. Daily servicing ensures a fresh and pleasant atmosphere, although occasional lapses like dusty areas or worn carpets are noted. The attentive housekeeping staff enhances guests' impressions of the hotel's cleanliness.

The staff at The Bailey's Hotel are widely appreciated for their friendliness, professionalism and attentiveness, particularly the front desk, concierge and bar teams. While instances of unresponsiveness and rudeness were reported by a few guests, the overall service is highly commendable.

Wi-Fi experiences vary with many guests finding the service fast, reliable and easy to use, while others encounter significant connectivity issues. Problems such as poor connectivity and lack of password protection are noted. Efforts to resolve these issues with staff sometimes fall short.

The gym elicits mixed reviews due to its small size and restrictive hours, yet it provides a necessary facility for fitness-focused guests. Parking is another aspect with varied feedback. Guests appreciate the availability of a parking garage and nearby secure options, although the high cost and limited space present challenges.

For families, The Bailey's Hotel proves to be a welcoming choice, offering spacious family rooms and proximity to popular attractions and public transportation. Friendly service and convenient dining nearby further enhance the stay. The absence of specific amenities for very young children is compensated by the overall family-friendly atmosphere and practical room configurations.

Nightlife enthusiasts benefit from the hotel's vicinity to lively pubs and bars with the area providing ample evening entertainment options. The hotel bar receives good reviews for service but may close earlier than expected for late-night activities.

The beds at The Bailey's Hotel receive high acclaim for their comfort and coziness, ensuring a restful sleep experience for guests.

In summary, The Bailey's Hotel London Kensington excels with its prime location, cleanliness, friendly staff and historical charm, making it a highly recommended choice for travelers seeking a blend of comfort and convenience in the heart of London, albeit with some room for improvement in dining options, room sizes, Wi-Fi connectivity and amenities.
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Historic Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Accessible Hotel

Room Types
Classic Double Room This double room has a minibar, satellite TV and air conditioning. These rooms have traditional furnishings and décor.

Deluxe Double Room These rooms have stunning and unique furnishings, modern amenities, as well as quintessentially English décor and distinctive features.

Luxury Double Room These elegant rooms are equipped with unique furnishings and modern amenities. Guests staying in Luxury rooms enjoy WiFi and a newspaper. This double room features air conditioning.

Luxury Family Room These elegant rooms are equipped with unique furnishings and modern amenities. Guests staying in Luxury rooms enjoy WiFi and a newspaper.

Cosy Single Room This room has unique furnishings, inspired by some of the original features of the traditional townhouse. The room is equipped with a TV with satellite channels, air conditioning, a work desk, complimentary toiletries and a hairdryer.

Double or Twin Room Offering free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV, soundproof walls, a tea and coffee maker, a wardrobe as well as a quiet street view.

Junior Suite The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features soundproof walls, a tea and coffee maker, a wardrobe, a flat-screen TV, as well as a quiet street view. The unit has 1 bed.

Deluxe Twin Room Offering free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room offers a flat-screen TV, soundproof walls, a tea and coffee maker, a wardrobe as well as a quiet street view. The unit has 2 beds.

Small Double Room The double room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The double room provides a tea and coffee maker, a safe deposit box, a carpeted floor, a flat-screen TV, as well as a quiet street view. The unit has 1 bed.

Guest Reviews
8.0
Very Good
Location
The Bailey's Hotel in London Kensington receives high praise for its exceptional location, which stands out as its most notable feature according to guests' reviews. Centrally situated, the hotel offers unparalleled convenience with Gloucester Road tube station just steps away, providing easy access to multiple key Underground lines including Piccadilly, District and Circle, making it a perfect launchpad for exploring London's attractions and reaching Heathrow Airport directly.

Guests appreciate the hotel's proximity to numerous landmarks such as the Royal Albert Hall, Natural History Museum and Kensington High Street, all within easy walking distance. This strategic positioning makes it ideal for visitors interested in sightseeing, attending events or simply exploring the vibrant neighborhood, which is filled with shops, restaurants and cafes.

The area around the hotel is described as beautiful, quiet and picturesque, offering a quintessential London experience with its nearby parks, including Hyde Park and Kensington Gardens. Additionally, the hotel's central location allows for effortless mobility to other parts of the city with seamless access to public transportation including buses and taxis.

The convenient location is complemented by the hotel's charming architecture and well-maintained facilities, further enhancing guests' experiences. Overall, The Bailey's Hotel serves as a highly recommended choice for travelers seeking both comfort and an unbeatable location in the heart of London.

Breakfast
The breakfast experience at The Bailey's Hotel London Kensington presents a mix of opinions among guests. On the positive side, many guests appreciated the delicious and abundant breakfast, praising its variety, quality and options such as poached eggs, full English breakfast and continental selections. Some highlighted the excellent coffee and smoothies with several describing the breakfast as fantastic and sufficiently diverse.

However, there were notable criticisms. The space for breakfast was frequently described as small, leading to long lines and a crowded atmosphere. On busy mornings, the wait to be seated was inconvenient. Several guests found the buffet overpriced and some were disappointed by the limited selection, especially for specific dietary needs like vegan or gluten-free options. Issues with the temperature and cleanliness of food, as well as general service inefficiencies, were also mentioned.

Overall, while the breakfast offerings at The Bailey's Hotel can be delightful and varied, some guests might find the cost high and the service and selection lacking. For those seeking alternatives, nearby cafes were recommended.

Dinner
The dining experience at The Bailey's Hotel London Kensington receives mixed feedback from guests with some highlighting positive aspects while others express disappointment. The hotel's Asian restaurant is praised by several guests who enjoyed flavorful dishes and Thai cuisine. The bar also receives commendations for its exquisite cocktails, despite being deemed a bit pricey.

However, some guests found the exclusive focus on Asian cuisine limiting, expressing a desire for more diverse menu options. Instances of slow service and the restaurant's closure on certain evenings are noted drawbacks. Smells from the kitchen area and an ambiance inconsistent with the hotel's decor are also mentioned as points of concern. Despite these issues, the bar's charming atmosphere and the restaurant's overall nighttime appeal remain a highlight for many visitors.

Rooms
The Bailey's Hotel London Kensington offers a wide array of rooms that have garnered mixed reviews from guests. While many found the rooms to be clean, comfortable and well-equipped, the size of the rooms often came under scrutiny. Guests frequently mentioned that the rooms were smaller than expected with some describing them as cramped and others appreciating their cozy charm.

Several reviews highlighted the cleanliness and comfort with spotless rooms being a recurring theme. Guests enjoyed the peaceful atmosphere, comfy beds and thoughtful room amenities, though some noted that the tea/coffee supplies were limited and the additional lighting could be improved. Those who stayed in larger rooms or suites were pleased with the spaciousness and luxurious feel, often noting elegant decor and well-maintained interiors.

However, some rooms appeared dated with issues like dirty carpets, outdated furnishings and poor room maintenance detracting from the overall experience. Noise was also a concern for some guests, whether from external sources or within the hotel itself. Temperature control issues, such as rooms being too hot or cold, were also mentioned.

Despite these drawbacks, many guests appreciated the charming historical decor, the convenient location next to the tube station and the overall friendly and accommodating staff. The spacious bathrooms in some rooms, combined with modern amenities and eco-friendly products, added to the positive experiences for numerous visitors.

In summary, while The Bailey's Hotel London Kensington delivers on cleanliness, comfort and a pleasant atmosphere, it's essential for prospective guests to be mindful of the room sizes and occasional maintenance issues. Those looking for a quintessential London experience with a touch of Victorian elegance might find it a suitable choice, albeit with some room for improvement.

Beds
At The Bailey's Hotel London Kensington, the general consensus about the beds is overwhelmingly positive with numerous guests highlighting the comfort and coziness of their sleeping arrangements. Many reviews focus on the high quality and comfort of the beds, often described as very comfortable, super comfortable and even top-notch. Some guests particularly appreciated the large bed sizes, from double to king-sized, contributing to a good night's sleep.

Not all feedback was uniformly positive, however, as some guests pointed out that certain beds were too small or had issues such as being old, narrow or overly soft. A few reviews mentioned discomfort due to hard pillows, the occasional small room size and some beds being two singles pushed together rather than a true double.

Despite these occasional criticisms, the overall sentiment is that the beds at The Bailey's Hotel offer a restful and comfortable experience, enhanced by clean bedding and cozy linens. For most travelers, the beds are a highlight of their stay, ensuring they leave well-rested and satisfied.

Cleanliness
The Bailey's Hotel London Kensington receives predominantly positive feedback regarding cleanliness from its guests. Many reviewers praise the hotel for its very clean and well-maintained rooms with some describing the rooms as spotless and beautifully decorated. Guests appreciate the good quality cleaning and the fact that rooms are serviced and cleaned daily. Common areas are also noted to be clean and welcoming, contributing to a generally fresh and pleasant atmosphere throughout the hotel.

However, some reviews highlight issues such as dusty areas, worn carpets and occasional lapses in thoroughness, like unemptied bins or left-over stains on cups. While the hotel is often described as clean overall, certain rooms and communal spaces may show signs of wear and require a refresh. Instances of old or moldy bathrooms and dirty windows are noted, though these seem to be exceptions rather than the rule.

Friendly and attentive housekeeping staff receive commendations, contributing to guests' positive experiences. Despite the occasional hiccup in maintaining the highest standards of cleanliness, The Bailey's Hotel remains a largely clean and comfortable choice with a prime location next to Gloucester Road tube station.

Staff
The staff at The Bailey's Hotel London Kensington generally receive high praise from guests with many highlighting their friendliness, professionalism and attentiveness. Standout mentions include the exceptionally helpful front desk and concierge teams, who go above and beyond to assist guests. Specific individuals like Mohammed and Sharice at reception and Chris the bar manager, have been noted for their exceptional service. Guests have also appreciated the courtesy and efficiency shown by the housekeeping and maintenance staff, contributing to a positive experience.

However, there are some areas for improvement with a few reviewers pointing out instances of unresponsiveness, rudeness and lack of training among some staff members. Issues like poor communication and inattentiveness have occasionally marred the otherwise positive impressions. Despite these occasional lapses, the majority of guests found the staff to be welcoming, polite and eager to help, making the hotel's overall service highly commendable.

Wi-Fi
The Wi-Fi experience at The Bailey's Hotel London Kensington has been mixed according to various guest reviews. On the positive side, many guests found the Wi-Fi to be quick, reliable and easy to use. Comments highlighted good, excellent and fast connections, which worked well throughout their stay. Free Wi-Fi availability was also mentioned with some guests appreciating the large rooms and overall welcoming atmosphere of the hotel.

However, several guests encountered significant issues with the Wi-Fi service. Reports of poor connectivity, difficulty in accessing the internet and instances of no Wi-Fi in rooms were noted. A few visitors mentioned specific problems like Wi-Fi interference and the lack of password protection. Unfortunately, there were occasions where attempts to resolve these issues with hotel staff did not yield satisfactory results.

Despite the complaints, guests who experienced smooth Wi-Fi service seemed content with their stay, suggesting that the hotel could provide a consistent and reliable internet experience once the connectivity issues are addressed fully.

Gym
The gym at The Bailey's Hotel London Kensington garnered mixed reviews from guests. While some appreciated the well-equipped fitness room, many highlighted its small size and inconvenient hours. The gym opens at 8:00 am due to its proximity to guest rooms, which some found limiting. There were also mentions of the gym being inaccessible at times and in some instances, guests noted the absence of gym facilities entirely. Despite these issues, the gym provided a necessary facility for those looking to maintain their fitness routines during their stay.

Parking
The Bailey's Hotel London Kensington offers a variety of parking options, but the overall experience seems to be mixed. Guests found the availability of a parking garage beneath the hotel to be very convenient, especially for those arriving by car. Additionally, safe parking is available next door at the hotel’s sister property. Despite the convenience of neighboring indoor parking, there were notable complaints about the cost, which ranged from GBP40.20 to GBP50 per night and appeared higher than some guests expected based on booking websites.

Some guests appreciated the secure and close-by parking arrangements, calling it a bonus and noting its convenience. However, parking was also described as challenging, limited and sometimes involving small spaces. Others pointed out the lack of nearby or on-site parking and noted frustration with additional parking fees, no included parking options and the presence of parking wardens. For those planning to drive, the hotel’s parking situation may require careful consideration, especially given London's notoriously expensive and scarce parking options.

Family
Nestled in the heart of Kensington, The Bailey's Hotel London emerges as a family-friendly haven, particularly appreciated for its spacious and comfortable family rooms. With multiple configurations available – from rooms with two double beds to those accommodating up to seven guests – the hotel caters well to larger families. Many visitors commend the family rooms for their size and comfort with amenities such as Netflix keeping kids entertained.

Despite some occasional hiccups, such as room readiness and size discrepancies, the friendly staff at the front desk are noted for their polite service. The hotel's location near public transport and popular family attractions makes it an ideal base for exploring London. The presence of nearby traditional pubs offers convenient dining options for adults.

Although there are no specific amenities tailored for very young children, the hotel compensates with its welcoming atmosphere and suitability for families. Reviews mention that the convenience of hop-on-hop-off bus services further enhances the stay, offering an easy way for families to explore the city.

In essence, The Bailey's Hotel London Kensington strikes a balance between comfort and practicality, making it an excellent choice for families seeking a homey and accommodating stay in London.

Nightlife
The nightlife around The Bailey's Hotel London Kensington offers a lively and diverse experience for visitors. The hotel's prime location near many pubs and popular bars makes it an excellent choice for those who enjoy evening entertainment. Guests have praised the traditional pubs in the vicinity and the pub across the street has received notable approval for its atmosphere. Additionally, the hotel is within walking distance of the Royal Albert Hall, perfect for catching a show.

The hotel's bar provides a nice, comfortable spot to sit and relax, though some guests mentioned it could benefit from a bit of a refresh. Service from the bar and breakfast staff has been highlighted as excellent. However, the hotel bar closes relatively early, around 11ish, which may be a consideration for late-night revelers. Overall, the combination of vibrant nightlife options, excellent service and convenient location next to a metro station makes The Bailey's Hotel a favorable base for those looking to explore the evening scene in Kensington.

4 Star
The Bailey's Hotel London Kensington is often described as a charming and beautiful property with classy, stylish decor and a lovely reception area. Reviewers frequently mention the large, comfortable rooms, which are spacious, very clean and equipped with comfy beds and lovely bath/showers. The hotel boasts a magnificent bar and an internal restaurant, both receiving positive remarks for their ambiance and quality of service.

Guests appreciate the boutique feel of the hotel and note the completeness of amenities as part of the four-star experience. The service is frequently highlighted as great with consistent quality and a classic, old-school charm. The hotel also maintains its standards despite the challenges posed by the COVID-19 pandemic.

However, some reviewers express that the hotel doesn't always meet four-star expectations, citing issues like small standard double rooms, occasional lack of hot water and inadequate breakfast quality. There are also mentions of room amenities not always aligning with the four-star category and cleaning services not meeting the expected standard. Despite these criticisms, many guests still consider the hotel a gem, lauding it as a top-tier four-star establishment worth recommending.

In general, while The Bailey's Hotel offers a comfortable stay in a stylish setting with many positives, there is room for improvement to fully align with four-star expectations, especially concerning value and consistent service quality.

Business
The Bailey's Hotel London Kensington appears to be a robust choice for business travelers, praised for its ideal location and well-suited amenities. Its proximity to central business areas and the subway makes commuting seamless with the tube station literally next door. The hotel's quiet and clean environment provides a conducive atmosphere for work, making it perfect for meetings and conferences. The rooms are described as functional and comfortable, equipped with business-friendly features like a work space, laptop safe and fast internet, though some guests faced issues with accessing WiFi due to firewalls on work devices.

The facilities are commended for their convenience and suitability for short business stays and corporate meetings. Despite some negative feedback about a missing business center and underwhelming views from certain rooms, the general sentiment conveys that the establishment offers an excellent setting for business travel. Its academic and corporate atmosphere ensures that professionals find all necessary services nearby, contributing to an overall pleasant and worthwhile stay for business purposes.

Accessible
The Bailey's Hotel London Kensington boasts a convenient location, placed right next to the Gloucester Road tube station and surrounded by numerous easily accessible cafes. The proximity to major spots and public transport makes the overall accessibility quite good, particularly for guests without significant mobility issues.

The hotel itself is well-maintained with clean and accessible buildings. Guests mentioned the availability of lifts, reducing the need for long walks with luggage. However, several accessibility concerns were highlighted. Notably, the entrance features stairs, lacking an access ramp, which can be a hurdle for guests using wheelchairs or having mobility constraints.

Rooms were a mix of positives and areas needing improvement. Some rooms provide better access with no stairs, making them more suitable for guests with disabilities. Yet, space within rooms is tight, sometimes too narrow to comfortably accommodate additional chairs or beds. Also, room windows are sealed shut, limiting access to fresh air.

A few procedural shortcomings were noted, such as reception delays and staff not always being knowledgeable about accessibility needs like bath mats. While the hotel staff were often described as helpful and prompt in addressing issues, some guests found their complaints about specific accessibility issues unresolved.

Overall, while The Bailey's Hotel London Kensington is very well-positioned and generally offers decent accessibility, there are several key areas that need improvement to better serve guests with disabilities.

Historic
Nestled in the stately neighborhood of Kensington, The Bailey's Hotel London stands as a testament to the rich history of the area. This beautiful hotel boasts a classic Victorian structure, architecturally well-preserved with genuine Victorian period architecture. The building's historic charm and traditional British touch offer an old England atmosphere that guests find enchanting. The hotel's décor harmonizes seamlessly with its historical attributes, resulting in a nostalgic and historic feel throughout the property.

Guests often admire the grand Victorian staircase and the overall beautiful design, both on the exterior and interior of the hotel. This sense of historic charm extends to the rooms as well, which are described as quaint, clean and stylish, maintaining the old-world boutique style that many find appealing.

In addition to the aesthetic appeal, the convenience of the location and the lovely reception area enhance the overall experience. The wooden floors, typical of historic buildings and the rich decor that complements the historical property further enrich the ambiance, making it a quintessentially British hotel with lots of character and a unique sense of charm.

Managed by the Millennium Group, The Bailey's Hotel London Kensington offers not just a place to stay, but a journey into the historical essence of London, making it a beloved destination for those who appreciate a blend of tradition and high standards.

Luxury
Nestled in the heart of Kensington, The Bailey's Hotel London offers a blend of old-world charm and modern comfort. Many guests praised the hotel for its luxury feel, beautifully decorated interiors and traditional Victorian style. The entrance and reception area were noted to be particularly welcoming and elegant, setting the tone for a high-quality experience.

Guests appreciated the prime location, highlighting its convenience and good value for money. Each room, while sometimes smaller than expected, was well-maintained and decorated to a high standard with lovely vintage touches. Some guests enjoyed suites that provided an elevated experience with grand features and tasteful decor.

Despite a few mentions that certain rooms did not fully meet luxury standards, the overall atmosphere of the hotel was described as luxurious and stylish. The attentive service further enhanced the feeling of staying in an exclusive and quality hotel.

In sum, The Bailey's Hotel London Kensington offers a luxurious and elegant stay with a feel of true English decor, making it a standout choice for travelers seeking comfort and style in a convenient location.

Romantic
The Bailey’s Hotel London Kensington offers a romantic atmosphere perfect for couples looking for a memorable stay. With welcoming and attentive staff, the service is consistently praised. The decor strikes a balance between glamorous and characterful, contributing to the overall charm of the hotel. The well-fitted rooms provide comfort and details like provided flowers for special occasions enhance the experience. Set in a quiet neighborhood, the hotel's location further adds to its appeal as an ideal spot for anniversaries, honeymoons and romantic getaways. Despite minor cleanliness concerns, guests gladly recommend this hotel for its romantic ambiance and thoughtful touches.


No, The Bailey's Hotel London Kensington doesn't have any pool.

No, a spa isn't available at The Bailey's Hotel London Kensington.

No, The Bailey's Hotel London Kensington doesn't allow dogs.

Yes, parking facilities are available at The Bailey's Hotel London Kensington.

No, The Bailey's Hotel London Kensington doesn't have a gym.

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