The Cavendish London

London 51.50798100, -0.13798900 , 81 Jermyn Street (Show on Map)
8.1
Very Good


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Summary of reviewsThe Cavendish London excels in its prime location at the heart of London, offering proximity to iconic landmarks like Piccadilly Circus, Buckingham Palace and St. James Park. It's strategically situated for easy access to theaters, shops and restaurants, making it a favored choice for both leisure and business travelers. Guests frequently praise its accessibility and central yet peaceful positioning, providing a perfect retreat from the bustling city.

Breakfast at The Cavendish London garners mixed reviews. While many guests enjoy the diverse selection and delicious options, others criticize the disorganized service, long wait times and high prices. Dinner receives positive remarks for its food quality with highlights including the Mayfair Bar and Restaurant's offerings. Nonetheless, there are comments about limited menu selections, inconsistent service and some overly salty dishes.

Rooms at the hotel are generally well-received for their cleanliness, comfort and essential amenities. Guests appreciate the spaciousness and views from higher floors. However, some note that rooms can be small and slightly outdated with mentions of firm mattresses and minor maintenance issues. Despite these, the rooms' cleanliness and the staff's accommodation, such as early check-ins and upgrades, contribute to a positive stay.

Cleanliness is a standout feature at The Cavendish London with numerous guests describing the premises as spotlessly clean and well-maintained. The hotel’s public areas and rooms consistently uphold high hygiene standards, adding to the guest experience.

The staff at The Cavendish London are highly praised for their professionalism, friendliness and dedication. Reviews frequently highlight the helpfulness of the concierge team and commend the attentive and cheerful service from employees across various roles, contributing significantly to a welcoming atmosphere.

Free WiFi is another appreciated amenity, generally described as fast and reliable, though there are occasional issues with connection stability and complicated access instructions.

The hotel's parking services are well-regarded with on-site and valet parking praised for convenience and security, despite some concerns over cost. The secure car park and efficient concierge service add to the positive feedback.

For families, The Cavendish London stands out as an ideal choice. Spacious family rooms, connecting options, a child-friendly atmosphere and thoughtful touches like free breakfast for children enhance the family-friendly experience. The hotel’s location is also advantageous for exploring major attractions with ease.

The nightlife around The Cavendish London is vibrant with plenty of bars, pubs and clubs nearby. While this liveliness is an asset for nightlife enthusiasts, it does contribute to noise disturbances at night, affecting sleep quality for some guests.

Beds at the hotel receive generally positive feedback for comfort and cleanliness, despite some guests finding the mattresses too firm or the pillows uncomfortable. Overall, most guests appreciate the quality of the bedding and enjoy a restful sleep.

As a four-star property, The Cavendish London largely meets expectations, providing a high standard of service, comfortable accommodations and an unbeatable location. While there are some areas for improvement, such as room size and breakfast offerings, the hotel delivers a generally satisfying stay aligned with its rating.

Overall, The Cavendish London is an excellent choice for visitors seeking a comfortable, centrally located hotel with outstanding service and amenities, despite a few areas needing improvement.
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Hotel Taking Steps Towards Sustainability
The Cavendish London is committed to reducing its environmental impact. They have eco-friendly policies, work with suppliers to reduce packaging, purchase fair trade products, and monitor utility consumption.

Luxury Hotel

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Accessible Hotel

4-Star Hotel

Room Types
Superior Double Room This double room has a bathrobe, seating area and air conditioning.

Classic Double Room This air-conditioned room features an en suite bathroom, a flat-screen TV and tea/coffee making facilities.

Executive Double Room Spacious room featuring king-size bed, separate bath and walk-in shower and a Nespresso Coffee Maker.

Junior Suite Featuring free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 1 bed.

Penthouse Suite This suite has a cable TV, electric kettle and bathrobe. The Cavendish London has two Penthouse Suites of which only one has an outdoor balcony for guest use. Please request your preference when making a booking, but please note the property that the Penthouse with balcony is subject to availability.

Superior Twin Room Offering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 2 beds.

Guest Reviews
8.1
Very Good
Location
Nestled in the heart of London, The Cavendish London boasts an enviable location that guests repeatedly praise for its centrality and convenience. Positioned just steps away from iconic landmarks like Piccadilly Circus, Buckingham Palace and St. James Park, this hotel allows travelers to explore many of London's key attractions by foot. Its close proximity to theaters, shops and restaurants makes it an ideal base for both leisure and business visitors.

Guests appreciate its accessibility, as it's easily reachable via public transportation, including nearby tube stations like Green Park and Piccadilly. The hotel's strategic location means major shopping areas, such as Regent Street and Fortnum & Mason, are within walking distance, providing excellent opportunities for retail therapy. Despite its central position, the hotel is situated on a quiet street, offering a peaceful retreat from the bustling city.

The convenience of being close to multiple dining, entertainment and cultural sites, including the West End theaters and various museums, makes The Cavendish London a popular choice. For those attending special events or business engagements, the hotel's location is equally advantageous with many guests highlighting its suitability for theatre visits and nearby events.

Overall, The Cavendish London's superb positioning in the heart of London, combined with its quality services and comfortable accommodations, consistently impresses guests, making it a top choice for visitors looking to experience the best of the city.

Breakfast
The Cavendish London offers a breakfast experience that draws mixed reviews from its guests. Positive highlights emphasize a diverse selection, catering to various tastes with delightful options like scrumptious omelets and very tasty food. Many guests found the breakfast to be delicious and nicely varied and the atmosphere and staff generally received praise for their friendly and accommodating demeanor.

Nonetheless, there are recurring criticisms. The breakfast service appears frequently disorganized with long wait times and instances of food items not being promptly replenished. Coffee quality and temperature, as well as specific items like scrambled eggs and baked goods, were points of disappointment for some visitors. Guests have noted that the breakfast is often overpriced, which raises concerns about value for money.

While some enjoyed the extensive buffet and found it an excellent start to the day, others were met with average or even poor experiences, pointing to a notable inconsistency. The breakfast area itself was described as chaotic at times with insufficient staffing compounding the issues. Overall, while there's significant praise for the range and quality offered, the organization and cost effectiveness of breakfast at The Cavendish London clearly have room for improvement.

Dinner
The dining experience at The Cavendish London offers a range of reviews, leaning toward the positive when it comes to the quality of food. Guests praised the Mayfair Bar and Restaurant for serving excellent cuisine and highlighted the bespoke and lovely food options, making it a good value for money. The breakfast received specific commendation for its creamy scrambled eggs and guests noted the accommodating staff in the face of food allergies.

However, there were noticeable drawbacks. Some diners found the menu selections limited and mentioned that the food and beverage service could be inconsistent, ranging from delayed service to subpar food temperature. A recurring theme in the reviews was that certain dishes could be overly salty and expensive. Others felt the ambiance was lacking and the staff inattentive, especially in the bar and lounge areas.

Room service was convenient for some with efficient delivery, although it seemed to end early, leaving late diners without food options. Despite these inconsistencies, dishes such as lobster thermidor and triple cooked chips stood out, making for memorable dining moments.

Overall, The Cavendish London’s dining options seem to offer high points in food quality but have room for improvement in service efficiency and atmosphere.

Rooms
The Cavendish London receives a range of feedback regarding its rooms, primarily positive but with some caveats. Guests frequently highlight the cleanliness and comfort of the rooms, often noting that they are well-equipped with essential amenities. Many appreciate the spaciousness of the rooms, particularly those with higher floor placements that offer stunning views of London landmarks like the London Eye and Westminster. Additionally, the hotel's modern public areas and the quality of its amenities are often praised, along with the excellent service from the staff, who occasionally accommodate early check-ins and room upgrades.

However, there are recurring mentions of the rooms being on the smaller side, especially for the price paid. Some guests find the rooms and certain facilities, such as the bathrooms, to be outdated and in need of renovation. Issues such as firm mattresses, limited storage space, noisy surroundings and minor maintenance problems (e.g., faulty taps or slow-draining showers) are also noted. Despite these drawbacks, the overall consensus is that the rooms are clean, comfortable and functional, making The Cavendish London a suitable choice for visitors seeking a centrally located hotel with reliable service and amenities.

Beds
Guest reviews of The Cavendish London reveal a mixed but generally positive experience with the hotel's beds. Many guests found the beds to be exceptionally comfortable, contributing to a good night's sleep with phrases like "comfortable bed," "bed very comfortable," and "most comfortable bed I think ever slept in" being common. The bedding is frequently described as clean and of good quality, enhancing the overall comfort.

However, some reviews noted that the firmness of the mattresses was not to everyone's liking with a number of guests describing the beds as "hard" or "too firm." There were occasional mentions of small bed sizes and a few guests found the pillows to be old and uncomfortable. Despite these issues, the consensus leans toward a positive sleeping experience with many guests appreciating the comfort and quality of the bedding.

In summary, while there are some discrepancies in bed firmness and pillow quality, The Cavendish London generally provides a comfortable sleeping environment with many guests enjoying their stay due to the overall comfort of the beds.

Cleanliness
A considerable number of guest reviews highlight the exemplary cleanliness observed at The Cavendish London. Many remarked on the hotel being nice and clean with phrases such as spotlessly clean or immaculate frequently appearing. The rooms are described as cozy, comfortable and very clean, maintaining a high standard of cleaning throughout the premises. Shared areas, especially the breakfast area, received mixed feedback; while some guests appreciated the neatness, others noted room for improvement. Common areas, including bathrooms, generally upheld good hygiene standards, though some minor lapses were pointed out regarding spotty cleaning on occasion and minor signs of wear and tear.

Despite some remarks about rooms being slightly outdated and small, the general consensus lauds the hotel's pristine condition, emphasizing the well-maintained accommodation and the high cleaning standards. Guests consistently highlighted the clean and modern atmosphere, underscoring the exemplary job done by the cleaning staff and the organized nature of the hotel's operations.

Overall, besides a few minor criticisms, the impressive cleanliness at The Cavendish London seems to be a significant strong point, contributing positively to the guest experience.

Staff
The guest reviews for 'The Cavendish London' highlight the exceptional nature of the hotel staff, emphasizing their kindness, professionalism and willingness to go above and beyond. Many reviewers specifically commend the concierge team with Ahmed frequently singled out for his helpfulness and attentive service. The staff across various roles—reception, housekeeping and the restaurant—consistently receive praise for being friendly, cheerful and accommodating. Guests appreciate the staff’s effort in making their experience enjoyable, often describing them as courteous, professional and efficient. The positive mentions about the staff's attentive demeanor and excellent customer service create a welcoming and hospitable atmosphere, making 'The Cavendish London' stand out for its outstanding team. While there are minor criticisms about inconsistency and specific service shortfalls, the overall sentiment reflects highly on the staff's dedication to ensuring a pleasant stay.

Wi-Fi
The Cavendish London provides complimentary WiFi throughout the hotel, which guests generally found to be satisfactory. Many reviews highlighted the WiFi as being fast, reliable and easily accessible in all areas. Several visitors appreciated that the WiFi was offered at zero cost and that their devices worked well without major issues. However, some reviews did note instances of the WiFi constantly disconnecting or not being as strong as expected. Instructions for connecting to the network were seen as complicated by a few guests with some mentioning the lack of a private network option, leading them to rely on mobile data instead. Despite these occasional issues, the overall sentiment towards the hotel's WiFi was positive with many guests expressing satisfaction with the service.

Parking
The Cavendish London provides a generally positive parking experience for its guests. The availability of off-street and on-site parking is appreciated, as it is a rarity and considered a bonus in central London. The valet parking service receives frequent praise for its convenience and security, especially with a seamless car handover reported by several guests. While some noted that the parking can be quite expensive, the security and convenience of having on-site parking mitigate this concern for many. The car park is described as secure and the service provided by the concierge is commendable, adding to the overall ease of parking at the hotel. The presence of a car park directly underneath the hotel and easy parking options further enhance the appeal for those traveling by car.

Family
The Cavendish London offers an exceptional stay for families with various amenities making it ideal for those traveling with children. Guests appreciate the spacious and comfortable family-sized rooms, designed to accommodate everyone in the group. Families particularly value the connecting rooms, which provide both convenience and privacy.

The hotel’s child-friendly atmosphere, including a pool that kids enjoy, ensures that young guests are well catered to. Parents have noted the accommodating staff, who are attentive to the needs of children, enhancing the overall family experience.

Families benefit from thoughtful touches like free breakfast for children and family-friendly pricing, making it a financially sensible option. The hotel's strategic location, close to major attractions, is another appealing aspect for those traveling with kids, allowing for easy and convenient exploration.

Overall with its family-oriented services, welcoming atmosphere and practical amenities, The Cavendish London stands out as a highly recommended choice for a family-friendly stay in the city.

Nightlife
The area surrounding The Cavendish London offers a vibrant and diverse nightlife experience. With a great variety of bars, pubs and clubs nearby, guests can easily find lively spots to enjoy their evenings. The hotel's location is exceptional for accessing not only nightlife but also theatres, restaurants, Covent Garden, Piccadilly Square and Leicester Square, making it perfect for those wanting to explore these iconic parts of the city.

However, the energetic nightlife comes with some drawbacks. Guests have reported noticeable noise from the street and nearby nightclubs that can last into the early hours of the morning with revellers and bin emptying contributing to disturbances until 4:30 am. Noise within the hotel halls from late-returning guests has also been mentioned, potentially disrupting sleep.

In summary, The Cavendish London is situated in a fantastic area for those wanting to experience London's vibrant nightlife and theatre scene, though it may involve some late-night noise challenges.

4 Star
The Cavendish London largely succeeds in living up to its four-star rating with many guests expressing overall satisfaction with their experience. Guests generally felt that the hotel embodies the qualities expected of a four-star property with high standards and aesthetically pleasing decor. The value for money aligns well with the hotel's location and classification, making it competitively priced for the area.

However, some reviews suggest that certain aspects fall short of four-star expectations. Issues such as small room sizes, lack of amenities like robes and slippers and subpar breakfast offerings were noted. There were also instances where service did not meet the four-star standard. Despite these drawbacks, the hotel’s facilities and overall ambiance are in line with what one would anticipate from a four-star establishment, though some guests argue it does not quite reach the mark consistently.

In summary, The Cavendish London offers a commendable four-star experience with a few areas needing improvement to fully meet guest expectations.

Business
The Cavendish London is highly regarded by business travelers for its strategic location and business-oriented amenities. Its central positioning makes it ideal for those with meetings or presentations and it is conveniently close to the tube and office areas. The hotel boasts a business center with internet access and offers a range of business-friendly facilities, making it suitable for various corporate needs.

Guests have consistently praised its excellent amenities and services tailored to business stays. The hotel is described as perfect for business trips with features such as quiet air conditioning and professional, efficient staff. Concierge services are also highlighted as being particularly helpful in meeting business requirements.

However, there are a few downsides noted specifically around the reception. Some reviews mention inefficiencies and a lack of professionalism at the reception desk, as well as poor quality of reception equipment. Additionally, the absence of desks in the rooms has been a point of criticism for those needing to work in their rooms. Despite these minor issues, overall, The Cavendish London stands out as a top choice for business travelers due to its location and business-friendly environment.

Accessible
The Cavendish London has generally positive reviews regarding accessibility for guests with disabilities. Many guests noted that the rooms and bathrooms were accessible and highlighted the hotel's adorable and central location, making it convenient and easy to explore London. The property is easily accessible from Heathrow and offers step-free access from the car park entrance with a slope from the park side ensuring barrier-free entry.

Guests appreciated the convenience of being within walking distance to tube stops and various attractions. The neighborhood was described as nice and quiet, adding to the comfort of the stay. The professionalism of the staff was also a standout feature in making the experience smooth for guests with mobility issues.

However, there were mentions of some areas where accessibility might be an issue. The front entrance's accessibility was noted as poor and reaching the highest floor could be challenging as the 14th-floor elevator does not go all the way up. Additionally, some guests mentioned that not all bathrooms were accessible. Despite these points, The Cavendish London appears to offer a largely positive experience for guests with disabilities with special commendation for its location and staff service.

Luxury
The Cavendish London exudes an air of luxury and sophistication, consistently mentioned across guest reviews. This centrally located hotel impresses with its stunning location, complete with beautiful flower arrangements that enhance its aesthetic appeal. Guests note the overall elegance and modernity of the decor throughout the premises, contributing to a luxurious atmosphere. The reception area, in particular, is highlighted for its high-end feel.

Rooms at The Cavendish generally maintain this standard with many reviews noting their luxurious nature. Some guests even opted for upgrades to larger rooms to enjoy enhanced opulence. However, it's worth mentioning that a few reviews pointed out that luxury twin rooms were smaller than expected and in some instances, the rooms appeared a bit older than anticipated.

Despite some minor discrepancies, visitors largely commend the hotel for delivering a luxury experience. The mixed feedback on room size and decor quality doesn't overshadow the overall perception of the hotel as a standout choice for a luxurious stay in London.

Romantic
The Cavendish London offers an enchanting escape for couples seeking a romantic getaway. Many guests noted the room's picturesque views, making it an idyllic setting for a memorable stay. Dining at the hotel proved to be equally romantic with options that cater specifically to couples, such as intimate dinners for two. The ambiance of the hotel itself is perfect for romantic occasions, characterized as an ideal setting for anniversaries, honeymoons and just a special night away.

To heighten the sense of romance, the hotel often includes thoughtful touches like bottles of Prosecco or champagne, rose petals carefully laid on the bed and even fruit arrangements for those celebrating special moments. Whether it's a honeymoon, an anniversary break or simply a romantic season for couples, The Cavendish London ensures a stay marked by luxury and romantic charm.


No, The Cavendish London doesn't have any pool.

No, a spa isn't available at The Cavendish London.

No, The Cavendish London doesn't allow dogs.

Yes, parking facilities are available at The Cavendish London.

No, The Cavendish London doesn't have a gym.

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