The Crown London, WorldHotels Distinctive
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Summary of reviewsThe Crown London, WorldHotels Distinctive, located in the vibrant neighborhood of Cricklewood, offers a convenient and strategically advantageous base for travelers seeking to explore London without incurring the costs typical of central accommodations. Guests appreciate the hotel's location for its accessibility to public transportation, shops, cafes, and restaurants, making it a practical choice for both leisure and convenience. While the areas surrounding the hotel might not be the most picturesque, the modern facilities, value for money, and helpful staff contribute to a positive overall impression.
The hotel's breakfast service stands out as a highlight, with many guests praising it as superb, fantastic, and abundant. The buffet offers a mix of full English and continental options, served with warm, attentive hospitality. Though some guests expressed a desire for more vegan options, the breakfast generally provides an excellent start to the day, ensuring high satisfaction among visitors.
When it comes to dining, mixed reviews suggest that while the connected pub offers a positive atmosphere with valuable meals, the main restaurant encounters challenges such as limited menu options and occasional service issues. However, the appeal of the pub and the kindness of the staff in the dining areas contribute positively to the dining experience.
Rooms in The Crown London are generally described as spacious, clean, and comfortable, offering good value for families and individuals. Guests appreciate the comfort of the beds and the effective air conditioning. While some remarked on the dated decor and isolated maintenance issues, many found the accommodations suitable and relaxing.
Cleanliness reviews show a split, with numerous guests noting the modern and well-maintained appearance of the hotel; however, some mention specific areas needing attention, such as mold in bathrooms and stained furnishings. Overall, the cleanliness often positively contributes to the guest experience, supported by the friendly and attentive staff who are frequently praised for their exceptional service and dedication to hospitality.
While the free Wi-Fi access in rooms receives mixed reviews, with connectivity issues noted by several guests, the positive aspects of the on-site parking and helpful service balance the experience somewhat. Families enjoy spacious accommodations and the welcoming touches provided during their stay, despite occasional glitches with room amenities.
The gym and parking experiences present certain challenges, including maintenance concerns for the gym and limited parking spaces coupled with high fees. Despite these aspects, many guests find The Crown London an appealing and accommodating choice for their London travels, with room for improvement in certain areas.
Categories
The hotel's breakfast service stands out as a highlight, with many guests praising it as superb, fantastic, and abundant. The buffet offers a mix of full English and continental options, served with warm, attentive hospitality. Though some guests expressed a desire for more vegan options, the breakfast generally provides an excellent start to the day, ensuring high satisfaction among visitors.
When it comes to dining, mixed reviews suggest that while the connected pub offers a positive atmosphere with valuable meals, the main restaurant encounters challenges such as limited menu options and occasional service issues. However, the appeal of the pub and the kindness of the staff in the dining areas contribute positively to the dining experience.
Rooms in The Crown London are generally described as spacious, clean, and comfortable, offering good value for families and individuals. Guests appreciate the comfort of the beds and the effective air conditioning. While some remarked on the dated decor and isolated maintenance issues, many found the accommodations suitable and relaxing.
Cleanliness reviews show a split, with numerous guests noting the modern and well-maintained appearance of the hotel; however, some mention specific areas needing attention, such as mold in bathrooms and stained furnishings. Overall, the cleanliness often positively contributes to the guest experience, supported by the friendly and attentive staff who are frequently praised for their exceptional service and dedication to hospitality.
While the free Wi-Fi access in rooms receives mixed reviews, with connectivity issues noted by several guests, the positive aspects of the on-site parking and helpful service balance the experience somewhat. Families enjoy spacious accommodations and the welcoming touches provided during their stay, despite occasional glitches with room amenities.
The gym and parking experiences present certain challenges, including maintenance concerns for the gym and limited parking spaces coupled with high fees. Despite these aspects, many guests find The Crown London an appealing and accommodating choice for their London travels, with room for improvement in certain areas.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
The Crown London Hotel, categorized as a WorldHotels Distinctive property, enjoys a strategic location in the vibrant neighborhood of Cricklewood in London. This area offers an abundance of shops, supermarkets, cafes, and restaurants, making it pleasingly lively for guests who want to explore local amenities. The hotel is well-served by public transportation, featuring convenient bus stops directly outside and major rail and subway stations within a reasonable walking distance. This allows for easy access to Central London, Wembley Stadium, and other prominent attractions. Though not in the heart of the city, the connectivity makes it a practical base for travelers wishing to avoid steep prices typical of central accommodations. While some guests note that the surrounding area may not be as picturesque, the safety is generally deemed satisfactory, and several reviews highlight the hotel's clean and modern facilities, friendly staff, and overall value for money. This blend of factors makes The Crown a popular choice for visitors looking to balance convenience, cost, and comfort in their London travels.
At The Crown London, WorldHotels Distinctive, breakfast is a highlight of many guests' stays, often exceeding expectations with its abundant offerings and variety. Visitors frequently describe the breakfast as fantastic, superb, and excellent, with plenty of choices available, from hot and cold options to a buffet style with full English and continental selections. The breakfast is generally noted for its lovely presentation and is well-arranged with a wide array of delicious food, making it a delectable start to the day.
Many reviews highlight the breakfast as truly excellent and abundant, surpassing the usual standards with its freshness and tastiness. Guests appreciate the added convenience of friendly and attentive staff, ready to accommodate any additional needs and make special requests such as freshly made omelets. Although some reviews mention a preference for more varied offerings, particularly for vegan and continental options, most find the breakfast to be good value for money.
On the less positive side, a few reviews note that the breakfast could be improved, citing issues like food temperature and limited vegan options. However, these experiences are exceptions rather than the rule. Overall, guests at The Crown London enjoy a satisfying breakfast experience marked by ample choices and accommodating service, making breakfast a treasured part of their visit.
Dinner at The Crown London, WorldHotels Distinctive appears to offer a mixed experience according to guest reviews. The connected pub often comes highly recommended, offering guests a pleasant atmosphere with delicious and good value meals. The main restaurant draws varied opinions; some guests appreciate the lovely food and commend the kindness and helpfulness of the staff. Portions, while described as tasty, are sometimes small and expensive.
Several guests note the limited menu options and report issues like long wait times and instances of cold or incorrectly delivered food. This restaurant, advertised as a grill, has at times disappointed with its menu being compared unfavorably to local pubs and criticized for relying on microwaved dishes. The presentation of halal meat, along with diverse food choices, seems lacking.
Service quality seems inconsistent, with good food occasionally overshadowed by poor service. The pricing structure, including a set value for dinner allowances, might also contribute to limitations in menu choice. Despite these challenges, the venue continues to provide satisfying meals, although some guests have found the overall dining experience to be less impressive than expected.
The rooms at The Crown London, WorldHotels Distinctive are generally spacious and clean, offering good size and comfort, and are well-equipped with facilities like comfortable beds and effective air conditioning. Many guests appreciated the large room sizes, even being suitable for families of four, and found the beds to be very comfortable. The hotel’s cleanliness is often praised, with the staff ensuring rooms are tidy and well-presented. Guests also enjoy the friendly and helpful service at the hotel, enhancing their overall experience.
However, the feedback is mixed regarding the decor and maintenance of the rooms. Some guests found the rooms to be a bit dated and noted issues such as stained carpets, old-fashioned shower heads, and poorly functioning climate control systems. Problems with cleaning or not having rooms ready upon arrival were reported by a few guests, indicating occasional lapses in service. Additionally, sound insulation could be improved, and some rooms suffer from a lack of fresh air or proper ventilation. Despite these issues, many found the hotel’s location convenient with good public transport connections and appreciated the value offered relative to alternatives in the area. Overall, while there's room for improvement, many guests still find their stay at The Crown London satisfactory owing to its comfort, cleanliness, and spacious accommodations.
The Crown London has garnered a mix of opinions regarding its beds, with a notable emphasis on comfort. Many reviews highlight the beds as comfortable or even extremely comfortable, providing guests a restful night's sleep, with mattresses described as incredible and pillows soft. Some guests appreciated the spacious rooms complemented by comfy beds, enhancing their overall stay. However, there are mixed observations concerning bed firmness, with certain guests finding them too hard, too soft, or even uncomfortable, leading to disrupted rest. Instances of beds being worn out or damaged were also mentioned, pointing to mild inconsistencies in upkeep. Despite these occasional issues, the overall consensus leans towards positive, accentuated by the hotel's clean and spacious accommodations and friendly staff. The Crown London seems to deliver a predominantly satisfactory bedding experience, albeit with areas for improvement.
The guest reviews for The Crown London, WorldHotels Distinctive present a mixed picture of the hotel's cleanliness. Many guests appreciated the hotel's clean and modern appearance, noting that rooms were generally tidy, well-maintained, and featured comfortable beds. Visitors also highlighted the hotel's spacious and clean rooms, emphasizing the friendly and professional staff who contributed to a positive experience. The reception area and shared spaces were often described as clean and inviting.
However, several reviews pointed out significant areas of concern. Issues such as mold in the bathrooms, dirty carpets, and stained furnishings were frequently mentioned, suggesting that some areas of the hotel may be showing signs of wear and tear. Problems with bathroom cleanliness, such as moldy shower curtains and inadequate cleaning of sinks, were reported by multiple guests. Some visitors also commented on inadequate cleaning practices, noting that certain areas and items, like air vents and coffee mugs, lacked proper attention. These mixed reviews highlight that while the hotel generally maintains a good standard in some areas, there are notable inconsistencies that may affect the overall guest experience.
At The Crown London, WorldHotels Distinctive, guests consistently praise the exceptional service provided by the hotel’s staff. Described as friendly, helpful, and attentive, the staff appear committed to ensuring a pleasant stay for all visitors. Reception staff are noted for being especially accommodating, quickly addressing queries and solving problems efficiently. The bar and restaurant personnel also receive commendation for their warmth and professionalism, often going above and beyond to ensure guests' satisfaction.
Several reviews highlight individual staff members like Graciella and Ayesha, who are cited for their exceptional service and kindness. Even amidst high demand and long queues, the staff maintain a pleasant demeanor, proving their resolve to assist in every way possible. While a few guests experienced language barriers or perceived a lack of attentiveness, the overwhelming majority found the team to be welcoming and dedicated to providing exceptional hospitality.
The staff’s personal touches, such as notes and snacks, further enhance the guest experience, leaving many visitors delighted with their stay. Overall, the friendly, courteous, and accommodating nature of the staff at The Crown London stands out as a key feature, ensuring return visits and positive recommendations.
The Crown London, WorldHotels Distinctive offers free Wi-Fi in its lobby, which some guests appreciated as being strong and well-functioning—a rarity in many hotels. However, the experience with the Wi-Fi within the rooms seems to vary significantly. Several guests encountered issues, ranging from connectivity problems to an unsecured network, and even difficulties in accessing streaming services like Netflix or YouTube due to network limitations. There were instances where the Wi-Fi credentials had to be repeatedly renewed, causing inconvenience.
In terms of overall access, while some enjoyed good and strong Wi-Fi, others faced troubleshooting challenges, including problems with connecting their TVs to the internet or dealing with the Wi-Fi dropping intermittently. Despite the presence of free Wi-Fi, some reviews highlighted frustrations such as the lack of secure connections and devices struggling to maintain a reliable link.
Additionally, practical issues were noted such as the absence of power plugs near beds, which led to difficulty in charging devices overnight—a crucial consideration for travelers wanting to use mobile devices comfortably. Although free Wi-Fi is certainly a positive aspect, there’s clear room for improvement to ensure consistency and reliability across all guest experiences at The Crown London.
The gym at The Crown London, WorldHotels Distinctive appears to face several challenges, based on guest feedback. Although the hotel does offer a gym facility close to a swimming pool, it is situated in a basement at the end of a dimly lit corridor. Guests have noted issues with air quality and a persistent damp smell, impacting the overall experience. The gym's condition was described as unfunctional by some visitors, with a significant number of exercise machines reportedly broken or poorly maintained. Despite the spaciousness of the gym and the positive impression of the hotel's lobby, these factors have led to a less than satisfactory fitness experience for many guests. Information about the gym doesn't seem to be readily available at reception, adding to the overall inconvenience.
The Crown London, WorldHotels Distinctive offers a mixed experience when it comes to parking facilities. On a positive note, guests appreciate the convenience and security of the on-site parking options, particularly the underground and accessible parking bays. The available outdoor parking positioned right in front of the hotel is also a practical advantage for some visitors. Those who manage to secure a spot tend to view it as a considerable plus, noting the security and ease of access, especially given the hotel's advantageous location for travelers heading to central London or events at Wembley.
However, several challenges present themselves with these facilities. Foremost among these is the expense; many guests find the daily parking fees, which range from £15 to £20, to be quite steep, with some not expecting the additional charge to park. Compounding the issue is the limited number of spaces, which can leave late arrivals needing to park elsewhere—a situation made worse by the tight, potentially difficult-to-navigate nature of the car park for larger vehicles. Overall, while the convenience of on-site parking is recognized and appreciated, potential guests may want to prepare for certain challenges regarding space availability and costs.
The Crown London, WorldHotels Distinctive offers a generally pleasant experience for families visiting London, with a notable emphasis on spacious accommodations. Many families appreciated the roomy family suites that comfortably house four guests, showcasing thoughtful details like personalized welcoming letters and small gifts upon arrival. Despite the occasional challenge, such as an incorrect cotbed mattress request or overlooked towels, the staff is frequently described as helpful and accommodating. While the hotel provides ample space for families, some improvements could be made regarding the condition of certain furnishings and amenities. Families noted the hotel’s proximity to key areas and welcomed special gestures, such as celebratory birthday surprises. Although the swimming pool was not available during some stays, families still found the hotel clean and functional, making it a reasonable option for those traveling with children.
The Crown London, WorldHotels Distinctive, doesn't seem to live up to its advertised four-star rating according to recent guest reviews. Many guests felt that the service and facilities were more in line with a two or three-star hotel. Expectations for high-quality service and maintenance were not met, with numerous reports of poor cleanliness, outdated furniture, and inadequate amenities such as a lack of fridges and dysfunctional air conditioning. Despite being a four-star establishment, laundry and room service were notably absent, and there were complaints about maintenance issues not being addressed promptly.
Guests highlighted a communication gap among hotel staff, and some felt the staff lacked multilingual capabilities expected at this level. The operational facilities also seemed lacking, with reports of only one operational lift and broken appliances. Many guests were disappointed with the quality of their stay relative to the price, suggesting the hotel's offerings were basic and comparable to budget-friendly alternatives like Travelodge.
However, the hotel does have redeeming qualities; its location is a plus, and guests did appreciate the lovely breakfast offered. Nonetheless, for travelers seeking a true four-star experience, adjusting expectations or looking at alternative accommodations might be advisable.
The Crown London, WorldHotels Distinctive offers a mixed experience for business travelers, with its prime central location providing convenient access to tube and train stations, making transportation around London a breeze. Guests appreciate the cleanliness and the quality of both the staff and food, which are noted as being good value for money. Perfect for a comfortable and quiet working environment, the hotel is well-suited for long corporate stays during the week. Despite these positives, there are areas that require improvement. The service can be slow, especially during lunch meetings, and some guests have observed frequent staff changes. Additionally, the absence of room and laundry services, features typically expected in a four-star hotel, leaves some travelers wanting. While the hotel boasts many positive aspects, certain facilities and services may not fully meet the expectations associated with its four-star rating. Nonetheless, some visitors report that their stay exceeded expectations, and the ease of access to public transport is undeniably a strong advantage.
The Crown London, WorldHotels Distinctive, offers convenient access to the heart of the city, making it an ideal choice for travelers looking to explore London with ease. Its central location ensures excellent access to public transport, including buses, trains, and the subway, which are just a short distance away. The hotel itself is clean and easy to navigate, providing a generally accessible environment for guests.
While navigating through the hotel might occasionally require detours, such as going through a banquet hall, these instances are manageable and do not significantly detract from the overall experience. Guests staying in disability rooms reported an overall positive experience, despite some facilities not being fully accessible. However, the experience was overshadowed by the elevator being out of service, posing a challenge for those with mobility issues.
Despite the potential for remarkable service due to its favorable location and facilities, some guests noted the hotel suffers from operational shortcomings and uninspired staff. Nevertheless, its prime location and cleanliness remain appealing attributes for visitors, especially those relying on public transportation to explore the city.
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Location
Breakfast
Many reviews highlight the breakfast as truly excellent and abundant, surpassing the usual standards with its freshness and tastiness. Guests appreciate the added convenience of friendly and attentive staff, ready to accommodate any additional needs and make special requests such as freshly made omelets. Although some reviews mention a preference for more varied offerings, particularly for vegan and continental options, most find the breakfast to be good value for money.
On the less positive side, a few reviews note that the breakfast could be improved, citing issues like food temperature and limited vegan options. However, these experiences are exceptions rather than the rule. Overall, guests at The Crown London enjoy a satisfying breakfast experience marked by ample choices and accommodating service, making breakfast a treasured part of their visit.
Dinner
Several guests note the limited menu options and report issues like long wait times and instances of cold or incorrectly delivered food. This restaurant, advertised as a grill, has at times disappointed with its menu being compared unfavorably to local pubs and criticized for relying on microwaved dishes. The presentation of halal meat, along with diverse food choices, seems lacking.
Service quality seems inconsistent, with good food occasionally overshadowed by poor service. The pricing structure, including a set value for dinner allowances, might also contribute to limitations in menu choice. Despite these challenges, the venue continues to provide satisfying meals, although some guests have found the overall dining experience to be less impressive than expected.
Rooms
However, the feedback is mixed regarding the decor and maintenance of the rooms. Some guests found the rooms to be a bit dated and noted issues such as stained carpets, old-fashioned shower heads, and poorly functioning climate control systems. Problems with cleaning or not having rooms ready upon arrival were reported by a few guests, indicating occasional lapses in service. Additionally, sound insulation could be improved, and some rooms suffer from a lack of fresh air or proper ventilation. Despite these issues, many found the hotel’s location convenient with good public transport connections and appreciated the value offered relative to alternatives in the area. Overall, while there's room for improvement, many guests still find their stay at The Crown London satisfactory owing to its comfort, cleanliness, and spacious accommodations.
Beds
Cleanliness
However, several reviews pointed out significant areas of concern. Issues such as mold in the bathrooms, dirty carpets, and stained furnishings were frequently mentioned, suggesting that some areas of the hotel may be showing signs of wear and tear. Problems with bathroom cleanliness, such as moldy shower curtains and inadequate cleaning of sinks, were reported by multiple guests. Some visitors also commented on inadequate cleaning practices, noting that certain areas and items, like air vents and coffee mugs, lacked proper attention. These mixed reviews highlight that while the hotel generally maintains a good standard in some areas, there are notable inconsistencies that may affect the overall guest experience.
Staff
Several reviews highlight individual staff members like Graciella and Ayesha, who are cited for their exceptional service and kindness. Even amidst high demand and long queues, the staff maintain a pleasant demeanor, proving their resolve to assist in every way possible. While a few guests experienced language barriers or perceived a lack of attentiveness, the overwhelming majority found the team to be welcoming and dedicated to providing exceptional hospitality.
The staff’s personal touches, such as notes and snacks, further enhance the guest experience, leaving many visitors delighted with their stay. Overall, the friendly, courteous, and accommodating nature of the staff at The Crown London stands out as a key feature, ensuring return visits and positive recommendations.
Wi-Fi
In terms of overall access, while some enjoyed good and strong Wi-Fi, others faced troubleshooting challenges, including problems with connecting their TVs to the internet or dealing with the Wi-Fi dropping intermittently. Despite the presence of free Wi-Fi, some reviews highlighted frustrations such as the lack of secure connections and devices struggling to maintain a reliable link.
Additionally, practical issues were noted such as the absence of power plugs near beds, which led to difficulty in charging devices overnight—a crucial consideration for travelers wanting to use mobile devices comfortably. Although free Wi-Fi is certainly a positive aspect, there’s clear room for improvement to ensure consistency and reliability across all guest experiences at The Crown London.
Gym
Parking
However, several challenges present themselves with these facilities. Foremost among these is the expense; many guests find the daily parking fees, which range from £15 to £20, to be quite steep, with some not expecting the additional charge to park. Compounding the issue is the limited number of spaces, which can leave late arrivals needing to park elsewhere—a situation made worse by the tight, potentially difficult-to-navigate nature of the car park for larger vehicles. Overall, while the convenience of on-site parking is recognized and appreciated, potential guests may want to prepare for certain challenges regarding space availability and costs.
Family
4 Star
Guests highlighted a communication gap among hotel staff, and some felt the staff lacked multilingual capabilities expected at this level. The operational facilities also seemed lacking, with reports of only one operational lift and broken appliances. Many guests were disappointed with the quality of their stay relative to the price, suggesting the hotel's offerings were basic and comparable to budget-friendly alternatives like Travelodge.
However, the hotel does have redeeming qualities; its location is a plus, and guests did appreciate the lovely breakfast offered. Nonetheless, for travelers seeking a true four-star experience, adjusting expectations or looking at alternative accommodations might be advisable.
Business
Accessible
While navigating through the hotel might occasionally require detours, such as going through a banquet hall, these instances are manageable and do not significantly detract from the overall experience. Guests staying in disability rooms reported an overall positive experience, despite some facilities not being fully accessible. However, the experience was overshadowed by the elevator being out of service, posing a challenge for those with mobility issues.
Despite the potential for remarkable service due to its favorable location and facilities, some guests noted the hotel suffers from operational shortcomings and uninspired staff. Nevertheless, its prime location and cleanliness remain appealing attributes for visitors, especially those relying on public transportation to explore the city.
No, The Crown London, WorldHotels Distinctive doesn't have any pool.
No, a spa isn't available at The Crown London, WorldHotels Distinctive.
No, The Crown London, WorldHotels Distinctive doesn't allow dogs.
Yes, parking facilities are available at The Crown London, WorldHotels Distinctive.
Yes, The Crown London, WorldHotels Distinctive has a gym.
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