All ground floor public areas, including the Restaurant, Bar, Lounge, and Great Hall, are accessible to wheelchair users. The route from the car park to the entrance is accessible with assistance due to slight slopes/ramps.
The Caledonian Hotel offers disabled access via the rear of the property. It includes 2 accessible bedrooms, which are equipped with walk-in showers for ease of use.
Summary of reviews related to the 'Accessible' category
The Caledonian Hotel has received mixed feedback regarding its accessibility for guests with disabilities. On the positive side, many guests appreciated the hotel's convenient location with easy access to the Metro (West Jesmond), nearby restaurants and public transportation. Several reviews noted that rooms are spacious and spotless with at least some being marked as easily accessible and featuring accessible bathrooms. The hotel also offers an EV charger and a ramp for access at the rear.
However, there are notable areas for improvement. Some guests reported that disabled-friendly rooms were not provided even when requested and parking and elevator use presented challenges. The lift was frequently described as too small for wheelchairs and emergency call cords for disabled guests were found tied up off the floor. Additionally, disabled parking arrangements were deemed inadequate by some and the entrance doors were described as difficult to navigate.
Despite these challenges, the hotel's staff received praise for their efforts to accommodate guest needs and the ground floor accessibility was highlighted positively. The location's proximity to the city and public transport was beneficial, although limited parking remained a concern.
Overall, while the Caledonian Hotel offers some accessible features and receives commendations for room quality and location, there are significant accessibility challenges that need addressing.
Holiday Inn Newcastle-Jesmond offers 2 fully accessible rooms and accessible entrances via the main hotel entrance. Its Fratello's Italian Restaurant and Zio bar are also accessible. The hotel provides accessible parking and welcomes guide dogs.
Summary of reviews related to the 'Accessible' category
The Holiday Inn Newcastle-Jesmond offers certain amenities that cater to guests with disabilities, but there are some areas that need improvement. Positive aspects include the availability of disabled parking and an accessible site entrance. The hotel is conveniently located with easy access to the city center and local restaurants. Some rooms are well suited for individuals with mobility issues, featuring accessible, albeit small, bathrooms and shower rooms.
However, not all feedback is glowing. Some guests found the wheelchair accessibility to be insufficient with some rooms difficult to locate and layouts unsuitable for those with mobility problems. Issues were also reported with the disabled parking space sometimes being used for storage and a lack of walk-in showers in rooms. Furthermore, access from the upper parking level wasn't disabled-friendly and electronic room key-cards posed ongoing problems. Despite these challenges, the hotel's central location and general ease of access remain significant advantages.
The Great North Hotel in Gosforth emerges as an impressive option for a variety of travelers, from business to leisure. Its strategic location offers guests easy access to Newcastle's city center, the Newcastle Racecourse, Gosforth Park and the airport. The vicinity to metro stations and a bus stop outside the hotel simplifies transportation, making exploration straightforward. Visitors also appreciated the ample free parking and easy accessibility from the A1. The hotel remains tranquil despite its centrality, surrounded by essential amenities like restaurants, pubs and shopping areas.
Breakfast at the Great North Hotel stands out with its extensive variety and quality, featuring both continental and freshly cooked dishes. Guests commended the Eggs Benedict and the overall hearty, well-prepared meals. The friendly and helpful hotel staff enhance the breakfast experience, ensuring a pleasant atmosphere with clean, nicely decorated dining areas.
Dining options at the hotel are equally praised with two on-site restaurants - The Three Mile and a pizza place - offering delicious, freshly cooked meals in an excellent atmosphere. The Three Mile restaurant impressed guests with its varied and tasty menu, while the pizza place received commendations for its quality, value and service.
When it comes to accommodation, the hotel’s rooms are frequently highlighted for their cleanliness, modern design and comfort. Spacious and stylish, the rooms include comfortable large beds, rainfall showers and modern amenities. Despite occasional mentions of noise from external factors, the overall consensus favors a quiet and restful experience. The hotel’s attention to detail and recent refurbishments contribute to its fresh, well-maintained appearance.
Cleanliness is a hallmark of the Great North Hotel with consistent praise for its spotless rooms and public areas. The staff's friendliness, professionalism and helpfulness significantly enhance the guest experience, making visitors feel well-cared-for and attended to.
The hotel also provides good, reliable Wi-Fi suited for both leisure and work, despite minor issues noted by a few guests regarding signal strength and clarity of instructions. Parking facilities are another strong point with ample free parking, including electric car charging points, ensuring convenience for travelers with vehicles.
Families find the Great North Hotel particularly accommodating. Its proximity to local amenities and family venues, coupled with comfortable family-friendly rooms and excellent staff service, make it a preferred choice for regular visits.
For golf enthusiasts, the hotel's location near several golf courses and ample parking facilities make it an excellent base for a golfing trip.
The beds receive widespread acclaim for their comfort and size, ensuring a restful sleep despite a few subjective preferences on firmness.
Overall, the Great North Hotel delivers a superb experience with its excellent location, high-quality dining, modern and clean rooms and outstanding staff service, often surpassing guest expectations. Its combination of value for money and accommodating amenities makes it an ideal stay for a wide range of travelers.
Hotel Du Vin Newcastle is a unique and luxurious boutique hotel that offers a fantastic stay for guests. The hotel's location is perfect, being central yet quiet and is well-situated for exploring attractions such as Ouseburn and the waterfront. The breakfast is outstanding with a wide range of choices and excellent value for money. The dinner experience is top-class with exceptional restaurant staff and great food, although some meals have been reported to be mediocre at times. The rooms are stunning, spacious, stylish and comfortable with beautiful bathrooms and excellent toiletries. The hotel emphasizes cleanliness with modern and very clean rooms and spotless facilities throughout the building. The staff is exceptional with polite, responsive and courteous behavior and they go the extra mile to ensure guests have a great stay. The hotel is dog-friendly with attentive and welcoming staff who provide bowls and a dog cushion to make furry friends feel comfortable during their stay. Overall, Hotel Du Vin Newcastle is a wonderful bit of luxury, perfect for those who are looking for something different.
Staybridge Suites offers ramp access to the property and 5 DDA (Disability Discrimination Act) Suites specifically designed for wheelchair access. Braille is available on lifts and in public areas, and vibrating pillows can be requested for sensory accessibility.
Kabannas Newcastle receives high praise for its prime location, making it exceptionally convenient for guests to explore the city's attractions, shopping centers, cultural sites and vibrant nightlife. Strategically situated near public transportation and notable sites, the hotel offers a balance of accessibility and tranquility, ensuring a peaceful yet dynamic stay.
The breakfast experience is generally favorably reviewed with many appreciating the continental buffet for its completeness and affordability. The breakfast bar, described as clean and welcoming, adds a pleasant start to the day. While there are suggestions for more variety and extended hours, overall, guests find the breakfast to be a good value.
The dining experience, particularly the bar, is a standout feature. Guests appreciate the modern, sleek bar area with a friendly and helpful staff. The bar offers a diverse selection of well-priced drinks and tasty menu options, especially the praised pizzas. The bar doubles as an entertainment hub with live music, sports on screen and a lively ambiance. Despite a minor incident of menu unavailability, the dining area and amenities such as luggage storage contribute to a positive experience.
Rooms at Kabannas Newcastle are consistently noted for their cleanliness, comfort and modern amenities. Both private and dormitory-style rooms are well-maintained with guests appreciating features such as power sockets, wireless phone chargers and TVs. Despite a few criticisms about room size and occasional maintenance issues, the rooms offer a cozy and suitable environment for varied lengths of stay.
The cleanliness of the hotel is another notable highlight. Guests frequently mention the spotless condition of the rooms and facilities. The daily cleaning maintenance and attention to detail surpass expectations, making the hostel a comfortable choice. Although there are isolated mentions of less-than-ideal bathroom cleanliness, the overall impression remains overwhelmingly positive.
The staff at Kabannas Newcastle are frequently lauded for their exceptional service. Friendly, accommodating and professional, the staff ensure a warm and inviting atmosphere with the reception team especially praised for their helpfulness. Guests appreciate the staff's willingness to go the extra mile, whether providing local advice or promptly resolving issues.
Free WiFi is a mixed aspect, but generally serves the purpose for most guests. Some highlight its utility for work and the convenience of modern amenities like wireless charging stations. However, experiences with WiFi quality vary with some reporting satisfactory connectivity and others noting issues.
Kabannas Newcastle's location is also a boon for nightlife enthusiasts. Its proximity to the city's vibrant bar scene and main party streets ensures guests can easily enjoy Newcastle's after-dark offerings. The onsite bar is another plus, providing a lively yet controlled environment. While the nightlife proximity can result in some noise, the hotel's affordability, clean accommodations and welcoming reception staff make it a compelling choice.
Guests generally find the beds at Kabannas Newcastle to be comfortable and clean, contributing to a relaxing stay. Although there are occasional mentions of beds being hard or needing maintenance, the majority of feedback is positive, commending the beds for their comfort and support.
Kabannas Newcastle not only benefits from a central location but also proximity to historic attractions like museums, castles and the river, making it an excellent base for exploring Newcastle's heritage. The historic feel of the hostel, especially in the upstairs rooms, adds unique charm. Practical amenities and well-maintained dormitories make it ideal for group trips, rounding out its appeal as an affordable and comfortable stay for exploring Newcastle.
Malmaison Newcastle is a highly recommended hotel for those who want to stay in the heart of the action. The hotel offers a fantastic riverside location in the heart of Newcastle, close to many bars, restaurants and shops. Guests can easily explore the city's sights as the hotel is conveniently located near the waterfront and the city center. The breakfast at the hotel is a highlight with a great selection of hot and cold options to choose from and the service is exceptional. The rooms are spacious, clean and comfortable with most offering fantastic views of the river and the Millennium Bridge. The hotel prides itself on impeccable cleanliness and guests consistently praise the helpfulness and friendliness of the hotel's staff. The parking facilities are good value and convenient for guests. The beds are top-notch with many guests specifically mentioning how comfortable the mattresses and pillows are. Overall, Malmaison Newcastle is a great choice for those looking for a comfortable and convenient stay in Newcastle.
The hotel has fully accessible bedrooms on every floor and offers wheelchair-accessible options. It provides ramped access, assisted listening, and a step-free standard toilet. There are no steps at the main entrance, lifts serve all floors, and a hearing loop is available at reception.
Summary of reviews related to the 'Accessible' category
The Leonardo Hotel Newcastle Quayside boasts a desirable location, offering close walking proximity to the city center and shopping areas, making it convenient for visitors to explore the surrounding amenities. Accessibility appears to be a strong feature of the hotel. Guests appreciated the availability of accessible rooms, highlighting features such as accessible bathrooms, grab rails and rooms tailored for wheelchair use. The hotel also provides free parking for disabled guests and good accessible parking facilities.
In terms of navigation, the hotel is easy to access and move through, especially with the helpful assistance provided by the staff. The common areas and rooms were noted to be accessible and comfortable, adhering to additional requests. Public transport accessibility adds to the overall convenience.
However, some guests mentioned limited parking and noted a need for better wheelchair accessibility in some areas, such as the bars. A few minor issues, such as low water pressure in accessible showers and the inability to open windows in specific rooms for ventilation, were mentioned. Despite these points, the accommodation generally met the needs of travelers with disabilities, making it a practical choice for those requiring accessible amenities.
Summary of reviews related to the 'Accessible' category
The Ramada Encore Newcastle-Gateshead has received commendation for its accessibility features catering to guests with disabilities. The hotel boasts friendly and helpful staff who contribute significantly to the positive experience. Guests have found the hotel's location to be very accessible, positioned conveniently near the city center and the Quayside, which facilitates easy access to town and nearby work locations.
The rooms designed for accessibility requirements, including features like rollator-friendly layouts and handicap accessible bathrooms, have been particularly appreciated. The lift system adds to the ease of movement within the hotel premises. Despite some isolated location concerns, the building's overall accessibility remains strong even during disruptions such as building works.
However, there were a few instances where specific room requests were not met and communication with staff was challenging. Notably, during the pandemic, access protocol adjustments were praised for their effectiveness. In summary, Ramada Encore Newcastle-Gateshead offers substantial accessibility amenities and a convenient location, making it a practical choice for disabled travelers.
Grey Street Hotel offers ramped access to the property and an accessible toilet. It has 3 accessible rooms with ensuite facilities and 1 adjoining room for carers. Vibrating pillows and Teletext/subtitles/Ceefax are available, and assistance dogs are welcome. Menus are provided in large print.
Summary of reviews related to the 'Accessible' category
Motel One Newcastle stands out for its exceptional accessibility features, making it a convenient choice for travelers with disabilities. The hotel’s central location with easy access from the train station and close proximity to popular pubs and shops, adds to its appeal. Guests appreciated the good wheelchair access throughout the premises, including the big lift that facilitates easy movement.
The accessible room garnered positive comments for being immaculately presented and well adapted for disabled needs, making it very convenient for guests. Additionally, staff were noted for being helpful and attentive, providing additional support when necessary.
However, there were a few challenges mentioned. Some guests highlighted issues with a second lift being out of order, which caused inconvenience. Additionally, there was a recurrent problem with a faulty door lock affecting room accessibility. Parking was available at a nearby multi-storey car park on Dean Street, though it was considered expensive by some visitors.
Despite these minor setbacks, Motel One Newcastle excels in ensuring accessibility and comfort for its guests, making it a solid option for travelers with disabilities seeking a centrally located and accommodating stay.
Summary of reviews related to the 'Accessible' category
easyHotel Newcastle offers a central and accessible location, making it convenient for guests to explore the town and use public transport. The hotel is welcoming and the staff often go out of their way to assist guests, making the check-in and check-out process smooth. While the hotel is generally accessible and has designated accessible rooms, there are mixed reviews about its suitability for guests with disabilities. Some areas are accessible, but there is a step at the entrance and issues with the elevator doors shutting too quickly, which can make it difficult for those with mobility impairments. Additionally, there are no signs for rooms on higher floors and the layout of the accessible rooms may not be ideal. Other noted downsides include the lack of amenities such as kettles, closets and tea/coffee-making facilities in the rooms. Despite these shortcomings, the hotel is described as generally good for people with disabilities, meeting many basic accessibility needs.
The Maldron Hotel features 14 accessible bedrooms equipped with wet rooms and lifts to all floors. It offers specific bathroom aids such as lower sinks, higher toilets, and grab rails. The hotel also provides visual aids like tactile signs and braille, ensuring comprehensive accessibility throughout.
Summary of reviews related to the 'Accessible' category
The Maldron Hotel Newcastle has garnered positive feedback regarding its accessibility for guests with disabilities, making it a commendable choice for travelers with mobility issues. The hotel offers accessible rooms upon request, which feature well-sized rooms and bathrooms equipped with necessary amenities. Finding the hotel is straightforward with easy parking and excellent transport links nearby, ensuring convenient access to city attractions.
Guests appreciated the caring and disability-aware staff, who go out of their way to assist and accommodate needs. The hotel's central location on the main road, close to public transport and other amenities, makes it particularly suitable for disabled guests. Despite some challenges like certain doors being difficult to open and limited accessibility in specific areas, the overall experience is positive. The lift provides easy access to different floors, adding to the convenience of the stay.
The combination of good location, considerate staff and accessible facilities makes the Maldron Hotel Newcastle a solid option for travelers seeking disability-friendly accommodation in the city.
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