Portbyhan Hotel

Looe 50.35409300, -4.45642100 , The Quay (Show on Map)
7.8
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Portbyhan Hotel in Looe enjoys widespread acclaim from its guests, primarily due to its prime location, notable cleanliness and exceptionally friendly staff. Situated right next to the harbour, the hotel offers stunning water views and convenient access to both West and East Looe. Visitors frequently mention the ease of reaching local attractions and the town center, despite some challenges with limited parking.

Guests have consistently praised the breakfast offerings, highlighting the excellent quality and variety of food available. The friendly and attentive breakfast staff further enhance the morning dining experience, contributing positively to guests' overall stay. Dinner at the hotel also receives favorable reviews with many guests enjoying the delicious, well-priced evening meals and special events like the Valentine's evening dinner.

Although the rooms are described as quite compact, they are commended for being clean and comfortable with some guests enjoying pleasant estuary or river views. The hotel’s commitment to cleanliness is evident, as guests repeatedly note the spotless condition of both rooms and common areas. Despite minor disruptions due to ongoing work, the overall guest experience remains positive.

The hotel staff stands out for their friendliness, helpfulness and efficiency, ensuring a welcoming and comfortable stay for visitors. The team's professionalism and organization shine through from check-in to check-out with numerous mentions of their attentive and caring service across all departments.

Guests generally find the beds at Portbyhan Hotel to be comfortable, appreciating the quality of the linens and pillows. While there are occasional comments about bed size and firmness, the overall consensus is that the beds contribute to a restful night’s sleep.

In summary, the Portbyhan Hotel is highly regarded for its superb location, exceptional cleanliness, quality food and outstanding service, making it a delightful choice for those visiting Looe.
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3-Star Hotel
This 3-star hotel features a restaurant, a lounge bar, and a rooftop terrace that offers harbor views. It also provides room service and a 24-hour front desk for added convenience.

Family Friendly Hotel

Business Hotel

Accessible Hotel

Room Types
Single Room This room has an en suite shower and a flat-screen TV.

Double Room This room has an en suite shower and a flat-screen TV.

Twin Room This room has an en suite shower and a flat-screen TV.

Family Room (2 Adults + 1 Child) This room has an en suite shower and a flat-screen TV.

Double Room with Sea View Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room provides a tea and coffee maker, a carpeted floor, heating, a flat-screen TV, as well as river views. The unit offers 1 bed.

Family Room with Sea View Featuring free toiletries, this family room includes a private bathroom with a walk-in shower and a hairdryer. The family room features a flat-screen TV, a tea and coffee maker, a carpeted floor, heating as well as river views. The unit has 2 beds.

Double or Twin Room with Balcony Featuring free toiletries, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. The twin/double room features a flat-screen TV, a tea and coffee maker, a carpeted floor, heating as well as river views.

Family Room with Balcony Offering free toiletries, this family room includes a private bathroom with a walk-in shower and a hairdryer. The family room offers a tea and coffee maker, a carpeted floor, heating, a flat-screen TV, as well as river views.

Double or Twin Room with Harbour View Offering free toiletries, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. The twin/double room offers a flat-screen TV, a tea and coffee maker, a carpeted floor, heating as well as river views.

Single Room with Balcony Featuring free toiletries, this single room includes a private bathroom with a walk-in shower and a hairdryer. The single room features a flat-screen TV, a tea and coffee maker, a carpeted floor, heating as well as river views. The unit has 1 bed.

Standard Single Room with Sea View Featuring free toiletries, this single room includes a private bathroom with a walk-in shower and a hairdryer. The single room features a flat-screen TV, a tea and coffee maker, a carpeted floor, heating as well as river views. The unit has 1 bed.

Double Room with Balcony Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room features a tea and coffee maker, a carpeted floor, heating, a flat-screen TV, as well as river views. The unit has 1 bed.

Double or Twin Room Offering free toiletries, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. The twin/double room offers a flat-screen TV, a tea and coffee maker, a carpeted floor and heating.

Guest Reviews
7.8
Good
Location
The Portbyhan Hotel boasts a prime location in Looe that has received high praise from its guests. Positioned right next to the harbour, the hotel offers stunning views over the water, making it an incredibly scenic place to stay. Guests repeatedly highlight the convenience of its central location, noting that it is a short and easy walk to the main town and close to the beach. The hotel's proximity to both West and East Looe ensures easy access to local attractions and amenities. Despite limited parking, the overall positioning of the hotel is viewed very favorably. Cleanliness and accessibility add to the hotel’s appeal and the helpful and friendly staff enhance the overall guest experience. Whether for a relaxing vacation overlooking beautiful vistas or an adventure in Looe’s charming town center, the Portbyhan Hotel’s location is consistently described as superb.

Breakfast
Guests at Portbyhan Hotel have consistently praised the breakfast offerings, often highlighting the excellent quality and variety available. Many reviewers appreciated the fresh and tasty food, noting the good selection of both continental and cooked buffet options. The breakfast service was frequently described as friendly and attentive with several mentions of the breakfast staff being particularly polite and helpful. The atmosphere during breakfast was generally positive, although one review mentioned it could be chaotic at times. The inclusion of breakfast in the stay was seen as a valuable bonus with guests enjoying both the hearty English options and ample savory choices. Overall, the breakfast experience at Portbyhan Hotel left a favorable impression on the majority of guests, contributing positively to their stay.

Dinner
The dinner experience at Portbyhan Hotel has received a mix of feedback but leans heavily on the positive side. Many guests rave about the delicious and superb meals, praising the food for being excellent and lovely. The hotel’s restaurant seems to have a knack for creating delectable dishes with several mentions of guests enjoying both evening meals and Sunday carveries. The evening meals are highlighted as fantastic and well-priced with one reviewer noting the interesting menu and delicious flavours in every bite.

However, some guests did report minor issues such as occasionally cold dishes and feeling a little forgotten by the service at dinner. Despite these occasional hiccups, the overall sentiment is that the food quality and service are excellent, making it a recommended spot for dining. Additionally, special meals like the Valentine's evening dinner have left a memorable impression for their exceptional quality. The consistent praise for breakfast also adds to the positive dining experience at Portbyhan Hotel.

Rooms
The guest reviews of 'Portbyhan Hotel' reveal a mixture of experiences regarding the rooms with an emphasis on their small size. Many guests noted the rooms were exceptionally compact, even detailing instances where the bathrooms were also very tiny. Despite the size, multiple reviews commend the cleanliness and comfort of the rooms with several mentioning comfortable beds and sufficient storage options. A few guests appreciated the estuary or river views from their windows, which added a pleasant touch to their stay. However, some guests were disturbed by thin walls and overheard conversations from adjacent rooms. While the hotel seems to attract bus tours making dining areas busier at times, the dining room itself was described as light and airy. Overall, while space appears to be a consistent issue, cleanliness and comfort are frequently highlighted in the reviews.

Beds
The beds at the Portbyhan Hotel generally receive positive feedback from guests. Many reviewers highlight the comfort of the beds with comments such as comfortable bed/pillows, the mattress was very comfortable and the beds were wonderfully comfortable. Guests frequently mention the quality of the linen and pillows as another positive aspect.

However, some guests have noted issues with bed size and firmness, referring to some beds as small doubles and a bed a little hard. A few reviews also mention issues with the mattress, including descriptions like old, sagging mattress and mattress very uncomfortable.

Despite these occasional criticisms, the overall consensus is that the beds at Portbyhan Hotel are comfortable with many guests appreciating the big comfortable rooms and nice linen provided.

Cleanliness
The reviews highlight the exceptional cleanliness of the Portbyhan Hotel. Guests repeatedly note that both the rooms and bathrooms are very clean with some mentioning the property as spotlessly clean. The hotel provides a clean and welcoming environment which extends to a pleasant stay, enhanced by friendly and polite staff. Descriptions of clean and comfortable rooms are common, indicating a consistent standard of cleanliness throughout the property. Despite some minor disruptions due to necessary ongoing work, the overall guest experience remains positive, emphasizing cleanliness and comfort.

Staff
The Portbyhan Hotel stands out largely due to its exceptional staff, who consistently earn high praise from guests for their friendliness, helpfulness and efficiency. Visitors frequently describe the team as attentive, caring and welcoming, contributing significantly to the overall experience. The reception and dining staff, in particular, excel in making guests feel at home with numerous mentions of their friendly demeanor and willingness to assist with any need.

The staff's professionalism and organization are also highlighted, ensuring smooth and pleasant interactions from check-in to check-out. Whether it’s the reception, cleaning or dining staff, the team members are noted for going out of their way to be accommodating and helpful. This consistent level of service is a key element that defines the warm and inviting atmosphere of the hotel, making every stay memorable. The combination of friendly service and excellent local food quality further enhances the overall guest experience, leaving a lasting positive impression.


No, Portbyhan Hotel doesn't have any pool.

No, a spa isn't available at Portbyhan Hotel.

No, Portbyhan Hotel doesn't allow dogs.

No, parking facilities aren't available at Portbyhan Hotel.

No, Portbyhan Hotel doesn't have a gym.

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