Resort with SpaMentioned as a spa retreat, this hotel provides spa services and wellness facilities in the scenic Hawkesbury Valley, offering a relaxing escape from the city.
Show more
Summary of reviews related to the 'Spa' categoryThe Crowne Plaza Hawkesbury Valley by IHG, boasts a day spa that guests frequently describe as lovely and luxurious. The relaxing atmosphere of the spa stands out, providing a sanctuary for those looking to unwind. The treatments offered are well-regarded and the staff contribute significantly to a positive experience with their attentive service. Visitors appreciate the cleanliness and the overall high standard of the spa facilities, which include hot tubs and treatment rooms designed to enhance relaxation.
While the spa is generally well-received, a few areas for improvement were noted by visitors. Some guests experienced issues with the pool not being fully accessible and desired it to be more disabled-friendly. Additionally, there were mentions of the need for better heating in the spa area and concerns over the intensity of the chlorine. At times, certain amenities like the Thalgo spa were unavailable and some guests held onto the spa facilities for extended periods, limiting access for others. Despite these issues, the majority of reviews highlight the enjoyable and tranquil experience that the hotel's spa provides, making it a notable feature of the Crowne Plaza Hawkesbury Valley.
Show moreRead review summaries for all categories
