Best Western The Webbington Hotel & Spa
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Summary of reviewsOverall, Best Western The Webbington Hotel & Spa offers a great location for a peaceful and tranquil retreat in the stunning countryside near Cheddar and Weston-super-Mare. The hotel has excellent leisure facilities, including a pool, gym and spa, although they can get quite busy during family swim times. The breakfast is a highlight with generous portions and lots of choices, while the dining experience can be hit or miss. The staff are exceptional, providing welcoming, friendly and professional service. The rooms and cleanliness receive mixed reviews with some guests finding them cozy and clean while others note outdated bathrooms and shabby decor. The hotel offers good value for money, although it may not be the best choice for guests with disabilities due to the multiple flights of stairs and lack of lifts.
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Discover a world of relaxation and rejuvenation at the Best Western The Webbington Hotel & Spa. The spa offers a comprehensive range of treatments including sauna and steam room, facials, manicures, pedicures, waxing, tinting, makeup services, massage, reflexology, aromatherapy, hot stones and sound healing. The team of therapists is dedicated to meeting your specific needs and providing a truly unique and blissful experience. The spa strives to be environmentally friendly by using reusable items, eco-friendly cleaning processes, and organic products. Nurture your mind, body, and spirit with a visit to the Wellbeing at the Webbington.
Hotel Taking Steps Towards Sustainability
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About Best Western The Webbington Hotel & Spa
Guest Reviews
Best Western The Webbington Hotel & Spa is a perfect retreat nestled in the stunning countryside near Cheddar and Weston-super-Mare. The location offers guests a peaceful and tranquil setting with breathtaking views of the Mendips. The rural property is located just off the motorway, making it convenient for travelers to pick up from the airport. The winding country roads leading to the hotel may be challenging to find, but the hotel provides every effort to advise on the best route. The location is perfect for couples looking for a romantic getaway or families seeking outdoor adventures. The area offers great possibilities for day trips with Cheddar Gorge, Wells, Burnham on Sea and Weston Super Mare all a short drive away. The location is also fantastic for weddings with many people praising the excellent facilities and stunning building. With lovely rooms, a spa, pool and sauna, The Webbington Hotel & Spa offers visitors an unforgettable experience in a beautiful and peaceful setting.
The breakfast at Best Western The Webbington Hotel & Spa offers a good variety of continental and cooked items in a buffet style. While there are limited options in the bar and restaurant for other meals, the breakfast is definitely a highlight with generous portions and lots of choices. Some guests suggest that a mixed fruit bowl would add more variety to the fruit selection, which mainly consists of orange, grapefruit segments and prunes. The scrambled eggs are a standout item, though some guests would have preferred different fruit options daily. However, overall, the breakfast at this hotel is deemed delicious, amazing and very good by guests who appreciate the tasty food and attentive service from the staff.
When it comes to the dining experience at Best Western The Webbington Hotel & Spa, guests had a mixed experience. Some reviewers found the food in the restaurant to be poor quality and overpriced, especially for families. However, there were also positive comments about the delicious food, vegetarian options and excellent bar menu. While there were some limited options for drinks and snacks, the service was great. Some guests even enjoyed a convenient bar and dinner experience. However, there were also reports of basic food, limited evening menu and reheated dishes. Overall, the quality and choice of food seems to vary widely and some guests had an unfortunately poor experience with some even calling it the worst meal they've had in a restaurant. Despite that, the hotel still has a lot to offer in terms of bar, restaurant and service. It's worth considering the mixed reviews before dining here, especially given the high prices.
The Best Western The Webbington Hotel & Spa offers a range of rooms including family rooms and spacious rooms equipped with basic amenities. While some reviewers found the rooms cozy and clean, others complained about outdated bathrooms, uncomfortable beds and noisy rooms that lacked sound insulation. Some guests were disappointed with the size of the rooms, especially in superior rooms. It was noted that the rooms could have had more attention to detail to make them more homely. However, some reviewers praised the hotel's brilliant rooms and appreciated the space they offered. Some rooms were updated while others were in need of some TLC with damp patches and cobwebs reported. There were also comments of creaking floors and gaps under the doors. Despite this, the hotel offered plenty of spaces to sit and the spa was a wonderful bonus. Overall, while the hotel had character, some areas were reported to be slightly tired and in need of some work.
According to guest reviews of Best Western The Webbington Hotel & Spa, the beds provided can be hit or miss. Some guests found the beds to be extremely uncomfortable with some mattresses having springs sticking out. There were also instances of two single beds being pushed together to create a makeshift double bed, which some found to be uncomfortable and in need of maintenance. However, there were plenty of guests who did find the beds to be comfortable and praised the bedding provided. The size of the beds seemed to vary as well with some guests finding the double bed to be too small while others slept well in them. Overall, it seems that the quality of the beds provided may not be consistently excellent, but the hotel staff were accommodating with providing extra duvets to ensure a comfortable night's sleep.
The cleanliness of Best Western The Webbington Hotel & Spa has received mixed reviews from guests. Some have described the hotel as spotless with clean and tidy rooms and facilities, while others have noted issues such as dirty bathrooms, poorly covered holes in the lobby ceiling and shabby decor. Some guests have also reported maintenance issues such as leaking ceilings, taps that move and condensation on windowsills. The pool has received both positive and negative comments with some describing it as lovely and others feeling that it wasn't very clean. Despite these issues, many guests have still found the hotel to be friendly and welcoming with some describing their rooms as cozy, warm and extra clean. It's worth noting that the hotel is spread across more than three flights of stairs, which could prove difficult for guests with disabilities.
Guests of Best Western The Webbington Hotel & Spa all seem to agree that the staff at this hotel are exceptional. From the moment you arrive, the staff are welcoming, friendly and professional. They make every effort to ensure that you have an enjoyable stay and many guests mention staff going out of their way to help them. Whether it's carrying bags, offering advice or simply being attentive during meals, the staff here are truly outstanding. A few guests mentioned minor issues with service, such as not being informed that breakfast was self-service, but overall the overwhelming majority of reviews sing the praises of the hotel's staff. With such amazing customer service, it's no wonder that so many guests leave feeling thoroughly satisfied with their stay.
The spa at Best Western The Webbington Hotel & Spa offers a good place to relax, along with other leisure facilities like a gym and swimming pool. The sauna and steam room were also a hit amongst guests, though at times the pool and sauna were too busy. However, having a spa room was a lovely treat and competitively priced. The aromatherapy massage at the spa, performed by Justine, was highly praised by guests; it's recommended to book in advance. The leisure facilities were excellent, though some noted that the changing rooms were small for the spa. Overall, the location and spa facilities were a highlight of the stay for many guests with the swimming pool being especially lovely. While the spa experience could have been better, the spa and gym were still considered to be brilliant by many.
The Best Western The Webbington Hotel & Spa has a great selection of leisure facilities, including a pool and gym, which guests consistently gave positive feedback about. Although some guests found the gym's layout peculiar or weird, others thought it was one of the best equipped gyms they had seen in a long time. The sauna is located within the gym area, which some guests found convenient while others had to navigate through the gym to reach it. The only downside was the limited leisure space available with some guests feeling the changing rooms were hard to locate. Nonetheless, the pool, spa and gym facilities received constant praise from guests with some calling them excellent and brilliant. The hotel even offered free use of the gym to guests and many commented that the gym looked comprehensive in terms of equipment, even though they didn't use it. If you're looking for a hotel with excellent on-site fitness and leisure facilities, the Best Western The Webbington Hotel & Spa is a great choice.
The pool and gym facilities at Best Western The Webbington Hotel & Spa receive mixed reviews from guests. While many praise the lovely and excellent swimming pool, others feel that the pool isn't very clean or has excessive chlorine levels. Some families mention that the pool can get quite busy with screaming kids, while others appreciate the heated and indoor pools. The sauna is also considered good by some, but the layout of the gym and pool can be peculiar and lockers in the male changing room need repair. Some guests wish for more space for leisure facilities, while others appreciate the pool, spa, steam and sauna facilities available. However, some express concern about cleanliness, especially in the morning or due to cloudy water. It's also worth noting that the hotel requires booking a 30-minute slot to use the pool, which can be less relaxing. Overall, those looking for a hotel with a pool in the area might find Best Western The Webbington Hotel & Spa quite satisfactory, although there are mixed reviews.
If you're planning a family trip to Best Western The Webbington Hotel & Spa, you'll be pleased to know that there are family rooms available that are big enough for parents and a 6-year-old. However, some guests found the hotel overpriced for families. If you're looking for a relaxing weekend with the girls, this hotel could suit you, but disabled access and facilities are not very good. Some guests also experienced issues with family swims - despite being told that there was no need to book, they later found that they did need to book a slot. Lane swimmers during the family swim time were also not appreciated. Despite some small issues, guests had a great stay with their families and the hotel was perfect for groups of adults. If you're visiting during a busy period where there may be weddings and family reunions, don't expect there to be enough staff behind the bar to keep up with demand.
Best Western The Webbington Hotel & Spa offers a pleasant stay in a three star hotel. However, the hotel needs modernising throughout as the decor is very old and outdated. Despite this, the rooms and facilities are basic but provide good value for money. The hotel is a pretty tired place, but it is still nice enough to stay in at an affordable price. It is suggested that the whole place is in a time warp, which could use some improvement if Best Western wants repeat business. In general, guests appreciate the hotel's great value for its outdated facilities and basic amenities.
Guests with disabilities may struggle with the accessibility of Best Western The Webbington Hotel & Spa. The hotel has multiple flights of stairs, which can be difficult to navigate. Guests have noted that there are no lifts to the rooms at the far end of the hotel, making it inconvenient for those with mobility issues. Additionally, some accessible rooms have limitations such as high tubs for showers with inadequate handles to steady oneself, proving to be a challenge. However, the hotel has a beautiful location and is conveniently located off the motorway. It is disappointing to note that some guests have reported inadequate disabled access and facilities. Some also feel that the available welcome pack is not accessible to everyone. Overall, it appears that accessibility may be a challenge for those with disabilities at this hotel.
If you're looking for a hotel with a great swimming pool, Best Western The Webbington Hotel & Spa could be just what you're after. Multiple reviews mention how lovely the indoor pool is and how enjoyable it is to go for a swim. However, it seems that there are limited spaces for the pool, leaving very little room for other leisure facilities. Some guests noted that they had to go through the gym to get to the sauna, which may not be ideal for everyone. Despite this, many reviewers still rate the hotel's leisure facilities as great with pool and spa access available for guests to use. Overall, if you're looking for a relaxing dip in a lovely pool, The Webbington Hotel & Spa might be worth considering.
Yes, Best Western The Webbington Hotel & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Best Western The Webbington Hotel & Spa.
No, Best Western The Webbington Hotel & Spa doesn't allow dogs.
No, parking facilities aren't available at Best Western The Webbington Hotel & Spa.
Yes, Best Western The Webbington Hotel & Spa has a gym.
